Customer Services Full-time Jobs in Riyadh

Job Summary:
The Office Receptionist will serve as the first point of contact at ASK Solutions' office in Riyadh, ensuring a professional, organized, and welcoming front-desk experience. The role includes administrative support across departments, visitor management, and day-to-day coordination to maintain smooth office operations. The ideal candidate will be detail-oriented, personable, and able to thrive in a fast-paced environment while representing the company’s values and professionalism.

Key Responsibilities:

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception and common areas in a clean, organized condition.
• Receive, sort, and distribute mail and deliveries.
• Manage calendars, schedule meetings, and assist with meeting room setups.
• Maintain office security by enforcing safety procedures and issuing visitor access passes.
• Provide administrative support, including data entry, filing, and document handling.
• Coordinate with various departments to support routine business functions.
• Monitor and manage office supply stock and place orders as needed.
• Address basic inquiries and guide visitors to appropriate personnel or departments.

Qualifications and Selection Criteria:

• High school diploma (Bachelor’s degree preferred).
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Presentable and professional demeanor.
• Ability to handle front-desk operations with discretion and professionalism.
• Strong customer service orientation.
• Ability to prioritize tasks and remain calm under pressure.
• Fluent in both English and Arabic.

About Us: Al-Genome Trading is a leading life sciences company dedicated to providing innovative solutions to life sciences professionals. We are expanding our operations in Saudi Arabia and are seeking a talented Sales Representative to join our dynamic team.

Responsibilities:

• Develop and execute sales strategies to achieve assigned sales targets.
• Identify and cultivate new business opportunities within the life sciences industry.
• Build strong relationships with life sciences professionals, including academic researchers, scientists, and laboratory managers.
• Conduct product demonstrations and presentations to promote our products and services.
• Provide excellent customer service and address customer inquiries and concerns.
• Gather market intelligence and competitive information to inform sales strategies.
• Accurately track and report sales activities and results.
• Collaborate with cross-functional teams to ensure effective sales execution.

Qualifications:

• Bachelor's degree in life sciences or a related field.
• Proven experience in sales, preferably within the life sciences or healthcare industry.
• Strong understanding of the Saudi Arabian healthcare market and regulatory landscape.
• Excellent communication and interpersonal skills.
• Ability to build strong relationships with customers and colleagues.
• Self-motivated and results-oriented.
• Proficiency in Arabic and English.

Benefits: We offer a competitive salary and opportunities for professional growth and development.

To Apply: Please submit your resume and cover letter to p@******************

Who we are
At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.

About the role:
Stella Stays is seeking a highly motivated and customer-focused individual to join our team as a Front Desk Receptionist. The ideal candidate will be responsible for delivering a world-class hospitality experience to guests, executing front desk operations, and collaborating with both on-site and headquarters teams to efficiently resolve any issues that may arise. This role requires a commitment to providing outstanding customer service, problem-solving skills, and the ability to work efficiently in a fast-paced environment.

Responsibilities:

• Greet and assist guests throughout the booking process with personalized service.
• Register guests and guide them through digital check-in/check-out procedures for a seamless experience.
• Enhance the guest experience by providing VIP treatments, guest gifts, and personalized touches.
• Address and resolve guest issues in a positive and timely manner.
• Support the guest experience and Reservations team with on-ground assistance while maintaining a positive company culture.
• Prepare training manuals and SOPs for the team.
• Foster relationships with building staff, vendors, and cross-functional teams.

Requirements:

• High school diploma or equivalent, with further education in hospitality or customer service preferred.
• Proven customer service experience in a similar role.
• Excellent communication skills, both written and verbal, in English and Arabic.
• Strong organizational skills and attention to detail.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Basic computer skills, including proficiency with Microsoft Office and property management systems.

Join Marriott International as a Host/Hostess
At Marriott International, we believe in creating memorable dining experiences for our guests. As a Host/Hostess, you will play a vital role in delivering exceptional service that enhances the overall guest experience.

Role and Responsibilities:
- Greet guests with a warm welcome as they arrive.
- Manage reservations and ensure guests are seated in a timely manner.
- Communicate with the kitchen and servicing staff to ensure seamless service delivery.
- Maintain cleanliness and organization of dining areas.
- Assist in menu management and ensure guests are satisfied.

Preferred Qualifications:
- High school diploma or *** equivalent.
- At least 1 year of related work experience.
- No supervisory experience required.
- Must have a professional appearance and communication skills.

Why Join Us?
Marriott International is dedicated to maintaining a diverse work culture where every associate is valued. We are committed to providing equal opportunities regardless of background. Join us to be a part of a global team where you can thrive and develop your career in hospitality.

Join Our Prestigious Hospitality Brand as a Receptionist!

We are looking for a friendly, professional, and dedicated Receptionist to join our team at our newest upscale location in Riyadh. The ideal candidate will deliver outstanding customer service, handle guest inquiries efficiently, and ensure a welcoming environment at all times.

Key Responsibilities:

• Greet guests warmly upon arrival, ensuring they receive a positive first impression.
• Handle reservations and guest inquiries efficiently, providing clear and accurate information about our services.
• Coordinate effectively with service and operational teams to ensure seamless guest experiences.
• Manage telephone calls and emails professionally, responding promptly and politely.
• Ensure the reception area remains tidy, organized, and presentable.
• Handle administrative tasks including guest check-in/check-out procedures and billing.

Qualifications and Experience:

• Previous experience in a receptionist or customer-facing role within hospitality is preferred.
• Exceptional customer service and interpersonal skills.
• Good organizational and administrative abilities, with attention to detail.
• Professional appearance and demeanor at all times.
• Proficiency in English is essential; Arabic language skills are advantageous.

What We Offer:

• Attractive monthly salary of SR 3000.
• Comfortable, quality accommodation provided (live-in).
• Professional training and growth opportunities within a renowned hospitality brand.
• Collaborative and supportive working environment.

Join our dynamic team and contribute to delivering outstanding hospitality experiences.

Join Us at Johnson & Johnson MedTech as a Senior Customer Service Representative
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured. As part of our team, you will play a strategic role in overseeing customer data analysis and spearheading initiatives for JNJ customers in Saudi Arabia.

Key Responsibilities:

• Customer Experience & Service Excellence: Champion exceptional customer service while managing inquiries related to orders, deliveries, and product information.
• CRM & Data Management: Oversee the Salesforce CRM system, ensuring effective usage and data quality.
• Project Management & Continuous Improvement: Lead local projects focused on customer experience and efficiency.
• Operational Support & Coordination: Support supply chain activities and coordinate order fulfillment.
• Analysis & Reporting: Analyze customer data to identify improvement opportunities.

Qualifications:
- Relevant Bachelor’s degree or equivalent experience
- 4+ years' experience in Data Management, preferably within the healthcare or consumer industry
- Strong analytical and decision-making skills
- Proficiency in English & Arabic

Join Us! If you are a motivated individual with a passion for customer service and healthcare innovation, we invite you to apply.

Join NEO FIT EMS CLUB as a Front Desk / Receptionist!
This is a full-time, on-site position in Riyadh, Saudi Arabia. As a Front Desk / Receptionist, you will be the first point of contact for clients, responsible for welcoming and greeting them warmly.

Key Responsibilities:

• Welcoming clients and answering phones.
• Scheduling appointments and managing client inquiries.
• Addressing complaints and performing various administrative tasks.

Qualifications:

• Excellent communication skills in Arabic and English (Mandatory).
• A positive attitude and strong organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Attention to detail and a customer service orientation.
• High school diploma or equivalent.

Starting Date: As soon as possible!
Interested applicants are encouraged to send their CV and valid certificates promptly. Interviews will be conducted in English. Join us and be part of our exciting journey!

Join Our Team as a Hostess!
At Alkhozama, we're dedicated to providing an exceptional dining experience, and we're looking for a passionate Hostess to join our dynamic team.

Purpose of Duty:
Your primary role will be to create a welcoming first impression for our guests, ensuring that they receive excellent service throughout their visit. You will be responsible for greeting guests, escorting them to their tables, and assisting them with their requests in a friendly and professional manner.

Job Duties and Responsibilities:

• Warmly greet incoming and departing guests with a genuine smile.
• Escort guests to their assigned dining area and present menus.
• Communicate clearly with guests regarding their needs and preferences.
• Maintain a positive attitude and work effectively as part of a team.
• Assist guests in a fast-paced environment while ensuring high standards of service.
• Perform general administrative duties as required.
• Participate in training sessions and team meetings to continuously improve service.
• Adhere to health and safety procedures.

Requirements:

• 23 years of experience in a similar role within the hospitality industry.
• Fluency in both Arabic and English, with strong communication skills.
• Ability to multitask and work effectively under pressure.
• Knowledge of reservation software and guest service experience is a plus.
• Friendly, reliable, and trustworthy with strong interpersonal skills.

If you are passionate about hospitality and dedicated to creating memorable experiences for guests, we encourage you to apply and join our incredible team!

Join Our Team as a Hostess at Radisson Riyadh!
Are you passionate about delivering first-class service in the Food & Beverage sector? Then come join us at Radisson Hotel Group, where we strive to make every moment matter for our guests!

Role Overview:
As a Host/Cashier, you will be an integral part of our Food & Beverage Service Team, responsible for creating memorable experiences for our guests. Your natural ability to anticipate guests' needs and deliver above-and-beyond hospitality will be key to your success.

Key Responsibilities:

• Support the smooth running of the food & beverage department.
• Work as part of a team to maximize guest satisfaction and comfort.
• Take responsibility for assigned tasks, ensuring timely and professional execution.
• Collaborate with team members to control costs and manage inventory.
• Build and maintain effective working relationships within the team.
• Ensure compliance with all relevant legislation and best practices.

Requirements:

• Experience in food & beverage service is beneficial but not essential.
• Hands-on approach and a 'can-do' work style.
• Commitment to exceptional guest service.
• Strong problem-solving skills and ownership of tasks.
• Personal integrity and a focus on excellence.
• Experience with IT systems.
• Strong communication skills.

Why Join Us?
At Radisson Hotel Group, people are our greatest asset. We are one of the world’s largest hotel companies, and we are always looking for passionate individuals to join our team. If you share our ambition to make every moment matter, we welcome you to apply for this exciting opportunity!

Join Our Team as a Hostess!
At Alkhozama, we're dedicated to providing an exceptional dining experience, and we're looking for a passionate Hostess to join our dynamic team.

Purpose of Duty:
Your primary role will be to create a welcoming first impression for our guests, ensuring that they receive excellent service throughout their visit. You will be responsible for greeting guests, escorting them to their tables, and assisting them with their requests in a friendly and professional manner.

Job Duties and Responsibilities:

• Warmly greet incoming and departing guests with a genuine smile.
• Escort guests to their assigned dining area and present menus.
• Communicate clearly with guests regarding their needs and preferences.
• Maintain a positive attitude and work effectively as part of a team.
• Assist guests in a fast-paced environment while ensuring high standards of service.
• Perform general administrative duties as required.
• Participate in training sessions and team meetings to continuously improve service.
• Adhere to health and safety procedures.

Requirements:

• 23 years of experience in a similar role within the hospitality industry.
• Fluency in both Arabic and English, with strong communication skills.
• Ability to multitask and work effectively under pressure.
• Knowledge of reservation software and guest service experience is a plus.
• Friendly, reliable, and trustworthy with strong interpersonal skills.

If you are passionate about hospitality and dedicated to creating memorable experiences for guests, we encourage you to apply and join our incredible team!

Join Our Team as a Hostess at Radisson Riyadh!
Are you passionate about delivering first-class service in the Food & Beverage sector? Then come join us at Radisson Hotel Group, where we strive to make every moment matter for our guests!

Role Overview:
As a Host/Cashier, you will be an integral part of our Food & Beverage Service Team, responsible for creating memorable experiences for our guests. Your natural ability to anticipate guests' needs and deliver above-and-beyond hospitality will be key to your success.

Key Responsibilities:

• Support the smooth running of the food & beverage department.
• Work as part of a team to maximize guest satisfaction and comfort.
• Take responsibility for assigned tasks, ensuring timely and professional execution.
• Collaborate with team members to control costs and manage inventory.
• Build and maintain effective working relationships within the team.
• Ensure compliance with all relevant legislation and best practices.

Requirements:

• Experience in food & beverage service is beneficial but not essential.
• Hands-on approach and a 'can-do' work style.
• Commitment to exceptional guest service.
• Strong problem-solving skills and ownership of tasks.
• Personal integrity and a focus on excellence.
• Experience with IT systems.
• Strong communication skills.

Why Join Us?
At Radisson Hotel Group, people are our greatest asset. We are one of the world’s largest hotel companies, and we are always looking for passionate individuals to join our team. If you share our ambition to make every moment matter, we welcome you to apply for this exciting opportunity!

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

Join The First Group Hospitality as a Hostess!
As the first point of contact for guests, the Hostess plays a key role in creating a welcoming and memorable dining experience. You will greet guests with warmth and professionalism, manage reservations and table assignments, and coordinate with the service team to ensure smooth restaurant operations.

Responsibilities:

• Welcome guests with a friendly and courteous attitude upon arrival.
• Manage reservations through the hotel system or reservation platforms.
• Maintain an accurate waitlist and provide guests with wait times when necessary.
• Escort guests to their tables and present menus.
• Communicate guest preferences, special occasions, or dietary needs to the service team.
• Coordinate table turnover with servers to optimize seating efficiency.
• Monitor restaurant entrance and maintain an organized reception area.
• Ensure menus are clean, up to date, and stocked at the host station.
• Handle guest inquiries and resolve minor complaints in a professional manner.
• Support restaurant team with administrative or side duties as assigned.
• Maintain high grooming standards in line with the resort’s image.
• Comply with resort policies, health, and safety regulations.

Desired Skills & Expertise:

• Proven experience as a hostess or front-of-house staff in a restaurant, preferably in a hotel/resort.
• Excellent interpersonal and communication skills.
• Professional appearance and demeanor.
• Comfortable working in a fast-paced, high-volume environment.
• Proficiency in English (additional languages are a plus).
• Familiarity with reservation systems (*, OpenTable, SevenRooms) is an advantage.

About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities

• Answer customer calls and address their queries and concerns accurately and satisfactorily.
• Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
• Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
• Collaborate with colleagues to enhance customer service and overall customer experience.
• Assist in training new team members on the company's customer management policies.
• De-escalate issues with dissatisfied customers by offering patient support and assistance.
• Perform additional tasks as requested by management.

Education and Experience Requirements

• High School diploma or equivalent.
• Strong active listening skills and an empathetic demeanor.
• Able to thrive in fast-paced work environments.
• Proficient phone skills, particularly with multi-line phone systems.
• Excellent written and verbal communication skills in both Arabic and English.
• Comprehensive knowledge of the company’s products and services.

Key Competencies

• Adaptability and Dependability
• Attendance and Punctuality
• Effective Communication
• Conduct and Ethics
• Team Collaboration
• Ability to work under pressure

About the Role
As a Call Center Agent at Saudi Ceramics Company, you will play a crucial role in providing excellent customer service to ensure customer satisfaction and maintain our company's positive reputation.

Job Responsibilities

• Answer customer calls and address their queries and concerns accurately and satisfactorily.
• Guide customers through troubleshooting processes, navigating the company website, or utilizing products and services.
• Review and provide updates on customer or client accounts regarding billing, shipping, warranties, and other account matters.
• Collaborate with colleagues to enhance customer service and overall customer experience.
• Assist in training new team members on the company's customer management policies.
• De-escalate issues with dissatisfied customers by offering patient support and assistance.
• Perform additional tasks as requested by management.

Education and Experience Requirements

• High School diploma or equivalent.
• Strong active listening skills and an empathetic demeanor.
• Able to thrive in fast-paced work environments.
• Proficient phone skills, particularly with multi-line phone systems.
• Excellent written and verbal communication skills in both Arabic and English.
• Comprehensive knowledge of the company’s products and services.

Key Competencies

• Adaptability and Dependability
• Attendance and Punctuality
• Effective Communication
• Conduct and Ethics
• Team Collaboration
• Ability to work under pressure

Join Awtad as a Building Receptionist!
Awtad, a premier real estate company in Saudi Arabia, is seeking a dedicated and personable Building Receptionist to join our team. In this role, you will serve as the face of the company, creating a positive first impression for all visitors and ensuring smooth operations at the front desk of our building.

Your Responsibilities:

• Greet and assist visitors, tenants, and clients courteously and professionally.
• Answer, screen, and forward incoming phone calls while providing accurate information.
• Monitor and manage visitor access, ensuring security protocols are followed.
• Maintain a clean and organized reception area, reflecting a welcoming atmosphere.
• Handle inquiries and direct them to the appropriate department as necessary.
• Assist with scheduling appointments and coordinating meetings within the building.
• Manage incoming and outgoing correspondence, including mail and packages.
• Provide general administrative support to various departments as needed.
• Coordinate with maintenance and service teams to address building-related issues promptly.
• Assist in preparing reports, presentations, and other documents as required.
• Stay informed about the building, its services, and company policies to assist tenants effectively.
• Build and maintain positive relationships with tenants and colleagues.

Requirements:

• High school diploma or equivalent qualification required; additional education in office administration or hospitality is a plus.
• Proven experience as a Receptionist or in a similar customer-facing role.
• Exceptional communication skills, both verbal and written.
• Professional appearance and demeanor.
• Strong organizational and multitasking skills.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in MS Office applications and office equipment.
• Excellent problem-solving capabilities and attention to detail.
• Able to work effectively both independently and as part of a team.
• Flexibility to adapt to changing situations and priorities.
• Knowledge of the real estate industry is beneficial.
• Fluency in Arabic is an advantage; proficiency in English is required.

Benefits:

• Comprehensive Health Insurance
• Training and Professional Development
• Performance-based Bonus
• Paid Time Off