Customer Services Full-time Jobs in Riyadh

• Respond to customer inquiries and provide support.
• Resolve customer issues promptly and effectively.
• Advising customers on products and services.
• Act as a bridge between the company and customers, reflecting a positive image of the clinic.

• Greet guests warmly and manage reservations/walk-ins.
• Handle phone inquiries and provide accurate information.
• Coordinate seating with the service team for smooth operations.
• Maintain a clean and organized reception/front desk area.
• Support daily operations and uphold hospitality standards.

• Experience in hospitality or customer service.
• Strong English communication skills.
• Professional appearance and positive attitude.
• Confident, polite, and guest-focused personality.
• Flexibility to work shifts and weekends.
• Preference given to candidates meeting local Saudization requirements.

• Receiving and processing payments for new and trade-in vehicles, alongside service and maintenance work.
• Ensuring the safe custody of Vehicle Cash Checks (VCC) and releasing Gate Passes for vehicles post-account clearance.
• Processing payments through various methods including petty cash, credit cards, and checks.
• Reconciling cash and credit card transactions at the end of each day.
• Maintaining precise records of transactions and daily cash balances, including submission of petty cash reports.
• Answering customer inquiries regarding pricing and services offered.
• Communicating effectively with customers about their payments and outstanding balances.
• Resolving any customer complaints related to financial transactions.
• Assisting with inventory management through counts and reconciliation.

• Greet and direct visitors.
• Answer phone calls and manage communications.
• Organize appointments and meetings.
• Handle emails and messages efficiently.

• Professional appearance and attitude.
• Strong communication skills.
• Proficiency in computer use.

• Competitive salary.
• Supportive and positive work environment.
• Continuous training and development opportunities.

Working hours are from 11 :00 am to 8:00 pm and the day off is Sunday

• Develop and implement a comprehensive social media strategy aligned with brand goals and seasonal campaigns.
• Identify target audiences and create tailored content plans for platforms.
• Stay up-to-date with social trends, platform updates, and competitor activity in the F&B space.
• Oversee content calendars, ensuring consistent, high-quality, brand-aligned posts.
• Coordinate with photographers, videographers, and graphic designers when needed.
• Write engaging copy that reflects the brand voice.
• Monitor and respond to customer inquiries, comments, and messages in a timely and professional manner.
• Generate regular reports on engagement, reach, conversions, and campaign ROI.
• Use insights to optimize content, posting times, and ad performance.
• Work closely with marketing, PR, operations, and product development teams to align messaging and promotions.
• Support new restaurant launches, seasonal campaigns, and major events through targeted social campaigns.

• Diploma or Bachelor’s degree in Marketing, Communications, Digital Media, or related field.
• Proven experience (1-2 years) in social media marketing, preferably in F&B, catering, or delivery platforms.
• Ability to create and manage content strategies across Instagram, TikTok, Snapchat, and other relevant platforms.
• Strong understanding of Saudi delivery apps such as Jahez, HungerStation, TheChefz, etc., with experience managing storefront visuals and content.
• Skilled in planning content calendars, directing photo/video shoots, and writing creative bilingual captions.
• Familiarity with tools such as Meta Business Suite, CapCut, Canva, SEO and analytics platforms.
• Excellent Arabic and English communication and copywriting skills.
• A collaborative mindset with the ability to coordinate across departments and lead on content execution.
• Familiar with Foodics and similar software.

Sales Representative Required

Key Responsibilities

• Sales and Lead Generation: Identify potential clients, generate leads, and achieve individual and team sales quotas.
• Client Relationship Management: Build and maintain strong, long-term relationships with clients to encourage repeat business and ensure satisfaction.
• Product Presentation: Conduct product demonstrations and presentations to potential customers, clearly communicating the value and features of the company's uniforms.
• Needs Assessment: Work with clients to understand their specific needs, such as branding, functionality, and budget, to recommend the right products.
• Customer Service: Provide exceptional customer service, which includes responding to inquiries and resolving any customer complaints.
• Market Awareness: Stay informed about industry trends, market conditions, and competitor activities to identify new opportunities.
• Sales Reporting: Prepare and present sales reports and forecasts to senior management.

• Skills and Qualifications

• Proven sales and negotiation skills
• Strong communication and interpersonal skills
• Ability to build and maintain client relationships
• Goal-driven and self-motivated with a "hunter" mentality
• Strong organizational and time management skills
• Proficiency in Microsoft Office Suite and CRM systems is often required
• A bachelor's degree in business or a related field is often preferred
• Experience in B2B sales is highly desirable 

# Receptionist

We are looking for a professional Receptionist to be the first point of contact for our company. The ideal candidate will have excellent communication skills, a warm personality, and the ability to multitask efficiently in a fast-paced environment. Responsibilities include greeting visitors, answering and directing phone calls, managing appointments, handling mail, and providing administrative support to ensure smooth office operations.

• Provide fast and accurate customer support through chat channels.
• Respond to inquiries and resolve issues promptly.
• Ensure a seamless and positive customer experience.

• Previous experience in customer service or chat support (preferred).
• Strong written communication skills.
• Fast and accurate typing skills.
• Ability to multitask and manage multiple chats.
• English language skills (at least intermediate level).
• High school diploma or bachelor's degree (preferred).
• Training or certifications in customer service are a plus.

• Provide fast and accurate customer support through chat channels.
• Respond to inquiries and resolve issues promptly.
• Ensure a seamless and positive customer experience.

• Previous experience in customer service or chat support (preferred).
• Strong written communication skills.
• Fast and accurate typing skills.
• Ability to multitask and manage multiple chats.
• English language skills (at least intermediate level).
• High school diploma or bachelor's degree (preferred).
• Training or certifications in customer service are a plus.

• Greet customers and provide accurate consultations and information about niche perfumes.
• Respond to inquiries promptly.
• Professionally manage orders and complaints, ensuring customer satisfaction.
• Build long-term relationships with customers.
• Stay updated on the latest releases and fragrance components.

• Strong communication skills and excellent customer service.
• Presented in a polished and professional manner.
• A passion for perfumes, especially niche varieties.
• Proficient in computer use and CRM systems.

• Fixed salary plus incentives.
• Professional training on niche perfumes.
• Professional work environment.
• Opportunities for career development and growth.

• Guest Reception: Welcome guests upon arrival and facilitate smooth check-in and check-out procedures.
• Customer Service: Respond professionally to guest inquiries, requests, and concerns while providing information about hotel services and local attractions.
• Reservation Management: Allocate appropriate rooms to guests and manage booking and cancellation processes.
• Administrative Duties: Process payments, maintain accurate records, and manage phone calls and mail.
• Coordination with Other Departments: Collaborate with housekeeping and maintenance teams to ensure a seamless guest experience.
• Maintain Reception Area: Ensure the reception desk is clean, organized, and welcoming at all times.

• Previous experience in customer service or reception within the hospitality sector.
• Excellent verbal and written communication skills with a friendly demeanor.
• Proficiency in hotel management systems (PMS).
• Strong organizational skills and the ability to work under pressure.
• Knowledge of English or other languages is a plus.