Full-time Cafe Manager Jobs in Riyadh

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and focuses on contributing to the guest experience. The Supervisor-Restaurant will be responsible for ensuring smooth restaurant operations, fostering a collaborative team, and maintaining high standards of service and safety.

W Hotels, part of the Marriott International portfolio, is committed to redefining luxury standards through its "Whatever/Whenever" service culture. The company values originality and innovation, encouraging individuals to explore future possibilities.

Key Responsibilities

• Ensure staff collaboration to provide optimal service and meet guest needs.
• Inspect staff grooming and attire, addressing any deficiencies.
• Complete opening and closing duties, including setup, equipment cleaning, and securing the premises.
• Inspect storage areas for organization, proper stock rotation (FIFO), and cleanliness.
• Conduct scheduled inventories and manage stock and supply requisitions.
• Monitor dining rooms for seating availability, service quality, and guest safety and well-being.
• Complete work orders for necessary maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures.
• Report accidents, injuries, and unsafe work conditions to management.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues.
• Support team goals and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Teamwork and collaboration
• Guest service skills
• Inventory management
• Maintenance repair coordination
• Staff hiring and training
• Employee scheduling and evaluation
• Counseling and disciplinary procedures
• Employee motivation and coaching
• Adherence to safety and security policies
• Maintaining professional appearance
• Confidentiality and asset protection
• Effective communication
• Problem-solving abilities
• Driving organizational efficiency
• Improving productivity
• Ensuring quality assurance
• Implementing cost-saving measures

Work Environment and Physical Demands

This is a full-time position located in Riyadh, Saudi Arabia, within the Financial District. The role requires the ability to stand, sit, or walk for extended periods. Physical tasks include moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds without assistance. The position also involves grasping, turning, and manipulating objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Movement through narrow, confined, or elevated spaces, as well as up and down stairs and service ramps, may be necessary. Reaching overhead and below the knees, including bending, twisting, pulling, and stooping, are also part of the physical demands.

The ability to read and visually verify information in various formats, including small print, and visually inspect tools, equipment, or machines for defects is essential. W Hotels is an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity.

About the Role

W Hotels is seeking a Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and involves ensuring high standards of service within the hotel's dining establishments. The role contributes to delivering exceptional guest experiences and upholding the W Hotels mission.

Key Responsibilities

• Ensure staff collaboration to deliver optimal service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
• Complete opening and closing duties, including setup, cleaning, and securing premises.
• Inspect storage areas for organization, proper use of FIFO principles, and cleanliness.
• Complete scheduled inventories and manage stock levels through requisitions.
• Monitor dining rooms for seating availability, service delivery, and guest safety.
• Complete work orders for necessary maintenance repairs.
• Assist management with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching of employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety/security policies and procedures, reporting accidents and unsafe conditions.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
• Assist individuals with disabilities and thank guests with appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues, supporting team goals.
• Listen and respond appropriately to employee concerns.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement improvements for organizational efficiency, productivity, quality, safety, and cost-savings.
• Read and visually verify information in various formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 2 years of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Teamwork and collaboration
• Guest service and customer relations
• Inventory management and control
• Maintenance repair coordination
• Hiring and staff recruitment
• Employee training and development
• Scheduling and workforce planning
• Employee counseling and performance management
• Employee discipline procedures
• Employee motivation and engagement
• Employee coaching and mentorship
• Adherence to safety and security policies
• Maintaining a professional appearance
• Confidentiality and data protection
• Asset protection and security
• Upholding customer service standards
• Effective communication (verbal and written)
• Problem-solving and decision-making
• Quality assurance and control
• Driving organizational efficiency
• Improving productivity
• Implementing cost-saving measures

Work Environment and Location

This is a full-time position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote. The specific address is Area 1 Al Aqeeq Street, Riyadh, Saudi Arabia, 13519.

About the Role

W Hotels is seeking a dedicated Supervisor-Restaurant to join its team in Riyadh, Saudi Arabia. This full-time position is based in the Financial District and focuses on maintaining high service standards and operational excellence within the hotel's dining outlets. The role is designed for individuals passionate about hospitality with strong leadership qualities, contributing to a dynamic brand experience.

Key Responsibilities

• Ensure staff collaboration to deliver optimal service and meet guest needs.
• Inspect staff grooming and attire, rectifying any deficiencies to maintain professional standards.
• Complete opening and closing duties, including setup, cleaning, and securing premises.
• Inspect storage areas for organization, adherence to First-In, First-Out (FIFO) principles, and cleanliness.
• Complete scheduled inventories and manage stocking and requisition of necessary supplies.
• Monitor dining rooms to ensure seating availability, service quality, and guest safety.
• Complete work orders for necessary maintenance repairs.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Adhere to all company and safety and security policies and procedures, reporting accidents, injuries, and unsafe work conditions.
• Complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues, supporting team goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Read and visually verify information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines to identify defects.
• Stand, sit, or walk for an extended period of time or for an entire work shift.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Move through narrow, confined, or elevated spaces.
• Move up and down stairs and/or service ramps.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• A minimum of 2 years of related work experience in a restaurant or hospitality setting is required.
• At least 1 year of supervisory experience is necessary for this role.

Required Skills

• Exceptional guest service and customer relations skills.
• Strong teamwork and collaboration abilities.
• Proficiency in upholding safety and security policies.
• Experience in hiring and training staff.
• Skilled in scheduling and employee relations.
• Commitment to quality assurance and maintaining high standards.
• A focus on driving organizational efficiency and productivity.

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia, specifically in the Financial District. The role is not remote. Marriott International is an equal opportunity employer committed to diversity and inclusion, valuing unique backgrounds and providing access to opportunity for all associates.

About the Role

W Hotels is seeking a dynamic and experienced Restaurant Supervisor to join their team in Riyadh, Saudi Arabia. This non-management position is full-time and located in the vibrant Financial District. As a Restaurant Supervisor, you will play a pivotal role in ensuring exceptional guest experiences and fostering a high-performing work environment.

Role Responsibilities

• Ensure staff work collaboratively as a team to deliver the best service and meet guest needs.
• Inspect staff appearance and uniforms, correcting any deficiencies to maintain professional standards.
• Complete all opening and closing tasks, including preparing necessary supplies and tools, cleaning equipment and areas, and securing the premises.
• Inspect storage areas to ensure organization, proper implementation of the "First-In, First-Out" (FIFO) method, and cleanliness.
• Complete scheduled inventory and manage the storage and ordering of necessary supplies.
• Monitor dining rooms to ensure seating availability, service quality, and guest safety and well-being.
• Complete work orders for any required maintenance repairs.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and guiding staff.
• Act as a role model and first point of contact for the fair treatment/open door policy process.
• Adhere to all company safety and security policies and procedures.
• Report accidents, injuries, and unsafe working conditions to management and complete required safety training and certifications.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of private information and protect company assets.
• Welcome and acknowledge guests in accordance with company standards, and anticipate and meet their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues, and support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure compliance with quality expectations and standards.
• Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or decrease costs.
• Read and visually examine information in a variety of formats, including small print.
• Visually inspect tools, equipment, or machines for defects.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent (**** preferred.
• Minimum of two years of relevant work experience required.
• Minimum of one year of supervisory experience required.

Required Skills

• Teamwork and collaboration.
• Exceptional guest service and customer service standards.
• Inventory management.
• Maintenance repairs.
• Hiring, training, scheduling, counseling, disciplining, motivating, and guiding staff.
• Adherence to safety and security policies.
• Maintaining a professional appearance.
• Confidentiality and asset protection.
• Effective communication and problem-solving abilities.
• Ensuring quality and organizational efficiency.
• Productivity improvement and cost reduction initiatives.

Additional Details

This is a full-time position located in Riyadh, Saudi Arabia, in the Financial District. W Hotels is committed to providing a diverse and inclusive work environment and is an equal opportunity employer.