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Branch Manager

Branch Manager

Hatta Huna Trading Company

Full-time

Job Title: Branch Manager (مدير فرع)

Location: Riyadh, Kingdom of Saudi Arabia
Job Type: Full Time
Experience Level: Intermediate
Department: Operations
Reports To: Area Manager / Operations Manager


Role Summary

Supervising all aspects of operations to ensure efficiency and profitability,
and leading the team to improve daily operations to achieve financial and operational goals.


Key Responsibilities

Operational Management

  • Managing workflow within the café during peak times by delegating tasks to supervisors to ensure smooth and efficient operation;
  • Coordinating with the kitchen team regarding any delays or quality issues.

Quality & Compliance

  • Maintaining all checklists and conducting daily pre-shift meetings;
  • Ensuring full compliance with municipal requirements (Baladi) and other local regulations;
  • Preparing action plans for municipal visits and inspections and following up on any comments or violations;
  • Maintaining the highest standards of quality, service, and cleanliness in all café operations.

Financial & Inventory Control

  • Ensuring that daily sales are accurately recorded and deposited on time;
  • Addressing any issues related to non-compliance with cash management procedures to ensure financial integrity;
  • Maintaining petty cash invoices and submitting them for approval in a timely manner;
  • Working with the executive chef to conduct monthly inventory accurately;
  • Proactively managing inventory to avoid any material shortages;
  • Reviewing inventory reports to ensure material availability and compliance of expiration dates with quality standards.

Customer Relations

  • Providing an exceptional customer experience that reflects the brand identity "A Piece of Japan" according to the philosophy of Japanese hospitality (Omotenashi);
  • Leading the team to provide professional, personalized service, and genuine care for the customer (including greeting in Japanese);
  • Monitoring and analyzing customer reviews on Google Maps to improve performance and address any feedback;
  • Ensuring all staff adhere to customer service standards.

Team Leadership & Staff Management

  • Continuously evaluating the performance of front-of-house staff (FOH) while providing guidance and development;
  • Ensuring all staff comply with company policies and addressing any violations immediately;
  • Developing the team by ensuring 100% completion of training plans;
  • Implementing training programs in coordination with the operations manager to enhance performance and motivation.

Scheduling & Productivity

  • Preparing weekly work schedules based on sales volume, seasons, and events;
  • Holding regular meetings to review performance and share updates on new procedures, products, and marketing campaigns.

Marketing Promotions & Events

  • Supervising the implementation of marketing campaigns and promotions correctly and on time;
  • Coordinating with the marketing and operations teams to ensure the success of programs and events;
  • Following up on customer event bookings and ensuring they are organized and executed efficiently.

Maintenance & Upkeep

  • Ensuring the café facilities are maintained and the highest cleanliness standards are upheld;
  • Following up on routine and preventive maintenance of equipment;
  • Reporting any malfunctions and following up on repairs promptly;
  • Educating the team on maintenance tasks and assisting with minor repairs as needed.

Other Duties

  • Carrying out any additional tasks requested by the area manager or senior management as needed by the business.

Qualifications & Skills

  • Diploma or Bachelor's degree in hospitality or a related field, with at least two years of experience in café management;
  • Proven ability to lead and develop a team in a balanced managerial style;
  • Practical personality focused on achieving results;
  • Strong managerial and technical skills with the ability to provide innovative solutions;
  • Excellent communication skills and a high ability to work collaboratively and self-motivated.

breifcase2-5 years

locationAl Narjis, Riyadh

about 1 month ago
Business Development Supervisor

Business Development Supervisor

Yaz Platform for Audio and Visual Media Production

SR 5,000 / Month dotFull-time
Business Development and Sales Manager for Companies
Bringing new business opportunities to Yaz Production, building relationships with companies and entities, converting potential clients into meetings, presentations, and actual sales opportunities, with follow-up until signing the contract or closing the deal.
The Business Development Manager is responsible for searching for potential clients in sectors suitable for the company's services such as visual production, photography, event management, exhibitions, marketing, printing, and creative solutions. They communicate with clients, arrange meetings, understand their needs, present the company's services professionally, and follow up on proposals in coordination with management and the content and design team.

Tasks and Responsibilities

First: Bringing Clients and Opportunities

  • Building a database of potential clients.
  • Searching for suitable companies and entities for Yaz's services.
  • Daily communication with clients via phone, email, LinkedIn, WhatsApp, and meetings.
  • Identifying priority sectors such as real estate, education, tourism, restaurants, government entities, exhibitions, conferences, and the health sector.
  • Reaching decision-makers or marketing, procurement, and public relations officials.
  • Arranging introductory meetings with potential clients.
  • Recording every opportunity in a follow-up file or CRM.

Second: Managing the Sales Cycle

  • Understanding the client's needs and converting them into a clear opportunity.
  • Preparing a summary of the client's needs for the content and design team.
  • Following up on preparing technical and financial proposals.
  • Sending and following up on proposals.
  • Initial negotiation on prices and packages.
  • Following up with the client until the proposal is accepted or rejected.
  • Updating the status of each client: New, Contacted, Interested, Meeting, Proposal Sent, Negotiation, Closed, Postponed.

Third: Supporting Relationship Building

  • Building long-term relationships with marketing, public relations, and procurement officials.
  • Visiting clients when necessary.
  • Attending events and exhibitions to search for opportunities.
  • Proposing partnerships with agencies, event organizers, real estate companies, training entities, and suppliers.
  • Following up with previous clients and reactivating them.

Fourth: Supporting Revenue and Packages

  • Proposing commercially viable packages.
  • Testing offers such as: monthly content packages, event coverage, promotional videos, campaign management, product photography.
  • Gathering market feedback on prices and needs.
  • Submitting weekly reports on the number of clients contacted, meetings, proposals, and expected opportunities.

breifcase2-5 years

locationAl Manakh, Riyadh

about 1 month ago
Business Development Manager

Business Development Manager

📣 Job Ad

ICON MarCom Group

Full-time
Join Our Team at ICON MarCom Group!
We are seeking a Business Development Manager to lead our commercial growth in Saudi Arabia. This is a role with significant authority where you will build the business from the ground up, represent ICON at the highest levels, and work directly with senior management to shape our strategy in the Saudi market.

Key Responsibilities:
  • Lead new business opportunities in the Saudi market.
  • Build strong relationships with decision-makers.
  • Manage the full sales cycle from initial contact to deal closure.
  • Collaborate with creative, strategy, and accounts teams to develop customized proposals.
  • Monitor market trends and competitor movements.
  • Represent ICON at professional events and forums in Saudi Arabia.

Qualifications:
  • Saudi national with 5 to 8 years of experience in business development within agencies or marketing communications.
  • Effective professional network in the Saudi market.
  • Excellent communication and negotiation skills in both Arabic and English.
  • A sharp, independent business personality capable of achieving results.
  • Familiarity with CRM platforms and essential business tools.

What We Offer:
Competitive salary with performance-related incentives, flexible working arrangements, and direct access to senior management. We have a robust regional team supporting over 90 specialists in the UAE, Saudi Arabia, Egypt, and India.

Apply by sending your CV and a brief cover letter to h@************.

breifcase2-5 years

locationRiyadh

23 days ago