Full-time Crowd Management Manager Jobs in Riyadh

About the Role

Sanabil Studio is a venture builder focused on transforming bold ideas into thriving businesses through industry expertise, technology, and startup acumen. We support ventures from inception to launch with seed funding and hands-on guidance. TradePay, a Sanabil Studio venture, is developing essential trade finance infrastructure for the Fast-Moving Consumer Goods (FMCG) sector in Saudi Arabia. The company aims to revolutionize supplier credit by replacing informal arrangements with structured, data-driven working capital solutions, empowering small merchants and mitigating credit risk for suppliers.

We are seeking a highly experienced Head of Operations to establish and lead TradePay's operational backbone. This role reports directly to the CEO and is critical for scaling operations. The position is located in Riyadh, Saudi Arabia, and is a full-time role.

Key Responsibilities

• Design and build TradePay's end-to-end collections infrastructure and execution workflows.
• Manage repayment reminder strategies across various channels including SMS, WhatsApp, phone calls, and automated payment systems.
• Oversee outbound collections activities, including promise-to-pay tracking, escalation workflows, and coordination for legal recovery.
• Manage relationships with third-party collections partners and develop comprehensive collections dashboards and reporting.
• Oversee merchant onboarding operations, including the collection of Know Your Business (KYB)/Know Your Customer (KYC) documents, account activation, and maintenance of merchant operational records.
• Build and manage the merchant support function, addressing inquiries related to repayments, operational issues, complaints, and escalations.
• Design and manage dispute resolution workflows, coordinating with suppliers and merchants to resolve issues and maintain accurate audit trails.
• Oversee merchant repayment processing, payment reconciliation, settlement coordination, and the resolution of payment exceptions.
• Manage operational relationships with key stakeholders including FMCG suppliers, distributors, force automation providers, marketplaces, payment providers, collection agencies, and KYB/KYC providers.
• Produce daily collections reports, delinquency and aging reports, and operational Key Performance Indicator (KPI) dashboards.
• Develop scalable operational processes, Standard Operating Procedures (SOPs), and controls, and collaborate with Product and Engineering teams to automate manual workflows.

Qualifications and Requirements

• A minimum of 8 years of experience in fintech, lending, BNPL, payments, collections, customer operations, or financial services operations.
• Proven experience in building operational functions from scratch.
• Strong collections and customer servicing experience.
• Experience managing operational teams and third-party vendors.
• Strong analytical and reporting capabilities.
• Experience working within a startup or high-growth company environment.
• Experience within Saudi Arabia or the GCC region.

Required Skills

• Collections
• Customer Servicing
• Team Management
• Vendor Management
• Analytical Skills
• Reporting

Role Success and Growth

Success in this role will be measured by the establishment of a scalable collections infrastructure, the implementation of an automated reminder and collections engine, the operation of the merchant support function to defined Service Level Agreements (SLAs), the availability of real-time operational reporting and dashboards, fully controlled reconciliation and settlement processes, an operational dispute management framework, and achieving operational readiness for national scale. This position offers a clear growth path to Chief Operations Officer as TradePay expands its operational infrastructure across the region.

The hiring process includes an introductory recruiter conversation, a Founder interview, an operations case study and practical exercise, and reference checks.

Job Overview:

The e-commerce manager is responsible for managing and developing the online store and its associated digital channels, aiming to increase sales, improve customer experience, and enhance brand growth through effective operational and marketing strategies.

Tasks and Responsibilities:

• Manage and operate the online store and monitor its performance on a daily basis.
• Develop and implement plans and strategies aimed at increasing sales and achieving growth.
• Manage products and content, ensuring data, prices, and offers are continuously updated.
• Monitor digital marketing campaigns, analyze their results, and improve their performance.
• Manage social media accounts and continuously monitor their performance and growth.
• Supervise sales coming from social media channels, ensuring prompt customer responses and converting inquiries into actual sales.
• Follow up on messages, comments, and requests received through digital platforms and ensure a distinguished customer experience.
• Develop sales mechanisms through social media and improve conversion rates.
• Monitor performance indicators, analyze data, and extract necessary recommendations.
• Enhance user experience and increase the efficiency of the customer journey within the store.
• Follow up on orders, shipping, payments, customer service, and resolve operational issues.
• Manage promotional offers, loyalty programs, and seasonal campaigns.
• Coordinate with marketing, design, sales, and operations teams to achieve shared goals.
• Prepare periodic reports for management and submit development recommendations.

Required Qualifications:

• Experience in managing and operating online stores.
• Experience in managing social media accounts and turning them into effective sales channels.
• Good knowledge of digital marketing and managing advertising campaigns.
• Ability to analyze data and make decisions based on performance indicators.
• High organizational, managerial, and leadership skills.
• Proficiency in dealing with e-commerce systems and platforms.

Required Skills:

• Strategic planning.
• Project management and follow-up.
• Data analysis and report preparation.
• Managing digital content.
• Managing electronic sales and social media sales.
• Communication and coordination skills between different departments.
• Focus on improving customer experience and achieving sales targets.

Key Performance Indicators (KPIs):

• Growth in electronic sales.
• Growth in sales generated from social media accounts.
• Conversion rate from inquiries to sales.
• Average order value.
• Customer satisfaction rate.
• Repeat purchase rate.
• Customer response speed.
• Achieving sales and profitability targets.

Job Objective:

Lead and develop e-commerce business and manage digital sales channels, including the online store and social media accounts, to achieve the highest sales rates, enhance customer experience, and support brand growth

• And social media.
• Communication and coordination skills between different departments.
• Focus on improving customer experience and achieving sales targets.

Key Performance Indicators (KPIs):

• Growth in electronic sales.
• Growth in sales generated from social media accounts.
• Conversion rate from inquiries to sales.
• Average order value.
• Customer satisfaction rate.
• Repeat purchase rate.
• Customer response speed.
• Achieving sales and profitability targets.

Job Objective:

Lead and develop e-commerce business and manage digital sales channels, including the online store and social media accounts, to achieve the highest sales rates, enhance customer experience, and support brand growth

About the Role

FLOW Consortium is seeking an experienced Planning Manager to oversee operational planning for the Riyadh Metro's Lines 3, 4, 5, and 6. This role is essential for ensuring the delivery of safe, reliable, and efficient metro services. The Planning Manager will be responsible for service planning, train timetable development, maintenance access coordination, and operational readiness. The position involves balancing passenger demand with operational and maintenance requirements to optimize service delivery, maximize network availability, and support overall operational performance through effective planning and stakeholder coordination. As part of the Riyadh Metro operations and maintenance package, the Planning Manager will contribute to Riyadh's transformation under Vision 2030, upholding world-class standards in operational excellence.

Key Responsibilities

• Lead and manage the Planning Team to ensure effective delivery of operational planning activities.
• Develop and optimize train service plans and timetables based on passenger demand, operational requirements, and service standards.
• Coordinate maintenance access, possessions, and infrastructure protection activities to minimize operational disruption.
• Analyze service performance and operational scenarios to support normal and contingency service planning.
• Manage permit-to-work planning processes and ensure effective coordination between Operations and Maintenance teams.
• Lead planning meetings, workshops, and reviews to enhance timetable performance and operational efficiency.
• Act as the primary point of contact for train service planning, timetable management, and operational access planning.
• Support audits, operational activities, and continuous improvement initiatives across the Metro system.
• Develop and maintain effective operational plans that support safe, reliable, and efficient Metro services.
• Optimize train timetables and service patterns to meet passenger demand and operational requirements.
• Ensure effective planning and coordination of maintenance activities, possessions, and infrastructure access.
• Oversee planning and control processes related to operational access and permit management.
• Analyze operational data and implement improvements to enhance service delivery and network efficiency.
• Collaborate with Operations, Maintenance, Control Centre, and external stakeholders to ensure alignment of planning activities.
• Lead planning-related audits and ensure compliance with operational standards, procedures, and contractual obligations.
• Lead, develop, and support the Planning Team to achieve departmental objectives and operational excellence.
• Develop and coordinate service plans for special events, operational disruptions, and emergency scenarios.

Qualifications and Experience

• A minimum of 8 years of experience in operational planning, service planning, transport planning, or railway operations.
• Proven experience within rail, metro, public transport, or complex transportation environments.
• Strong knowledge of train scheduling, timetable development, and service planning methodologies.
• Experience coordinating maintenance access, possessions, permit-to-work systems, and operational planning activities.
• Working knowledge of train operations, station operations, depot operations, control centre functions, and resource planning.
• Understanding of passenger demand analysis and service optimization techniques.
• Good understanding of railway operational systems, including driverless train operations, signaling systems, power supply systems, platform screen doors, fare collection systems, communication systems, and traffic management systems.
• Experience supporting operational contingency planning and service recovery strategies.
• Strong analytical and reporting skills with the ability to interpret complex operational data.
• Proficiency in Microsoft Office applications and planning-related software systems.
• Experience working within safety-critical operational environments.
• Bachelor's Degree in Management, Engineering, Business Administration, or a related discipline.
• Project Management Professional (PMP) or equivalent certification is preferred.

Required Skills

• Strong leadership and team management capabilities.
• Excellent analytical and problem-solving abilities.
• Effective communication and stakeholder engagement skills.
• Strong planning and organizational capability.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Strong decision-making and coordination skills.
• High attention to detail and accuracy.
• Ability to work under pressure and meet critical deadlines.
• Strong report writing and presentation skills.
• Collaborative and customer-focused mindset.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role is with FLOW Consortium, a strategic partnership contributing to the Riyadh Metro, one of the world's most advanced urban transit systems. The Planning Manager will be a key contributor to the operational excellence of this significant infrastructure project.

About the Role

Systems Limited is seeking an experienced Scrum Master to join our team in Riyadh, Saudi Arabia. This full-time position is integral to leading Agile delivery across cross-functional teams within a dynamic telecom and technology-driven environment. The role requires a servant leadership approach, focusing on championing Agile best practices, fostering continuous improvement, and ensuring the timely delivery of high-quality software and IT solutions.

Key Responsibilities

• Serve as a Scrum Master for one or more Agile teams, ensuring the effective implementation of Scrum and Agile principles.
• Facilitate all essential Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile values, Scrum practices, and the principles of self-organization.
• Collaborate closely with Product Owners to maintain a well-groomed and prioritized Product Backlog.
• Proactively identify and remove impediments and dependencies that may impact delivery timelines.
• Track and communicate key Agile metrics, such as velocity and burndown charts, to stakeholders.
• Ensure alignment of delivery efforts with overarching telecom, software, and IT business objectives.
• Promote a culture of continuous improvement and drive Agile adoption across the organization.

Qualifications and Experience

• A minimum of 5 to 7 years of experience in a Scrum Master or Agile Project Manager role.
• Mandatory proficiency in the Arabic language.
• Strong experience working within Telecom, Software Development, or IT project environments.
• A deep and practical understanding of Agile and Scrum frameworks.
• Proven experience utilizing project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Excellent facilitation, communication, and stakeholder management skills are essential.

Skills and Competencies

• Scrum Master
• Agile Project Management
• Telecom
• Software Development
• IT Projects
• Agile Methodologies
• Scrum Framework
• Jira
• Confluence
• Azure DevOps
• Facilitation
• Communication
• Stakeholder Management

Preferred Qualifications

Preferred qualifications include holding a Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification. Experience with telecom platforms (OSS/BSS), exposure to DevOps practices, CI/CD pipelines, and cloud environments is also beneficial. Prior experience working with global or offshore teams is considered an advantage.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Systems Limited operates within the technology and telecom sectors.

About the Center Manager Role

The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.

Key Responsibilities

• Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
• Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
• Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
• Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
• Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
• Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
• Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
• Manage budgeting and ensure compliance with all relevant regulations and company policies.
• Provide strong team leadership to drive operational excellence and achieve business objectives.

Qualifications and Experience

• A Bachelor's degree is required; a Master's degree is highly favored.
• A degree in hospitality management is preferred.
• A minimum of 5 years of experience as an operations manager in a business center.
• At least 5 years of experience in operations management within Saudi Arabia.
• A minimum of 5 years of experience as an operations director in hospitality or property management.

Required Skills

• Leadership and Team Leadership
• Operations Management
• Staff Management
• Sales Strategy Development and Execution
• Data Analysis and Reporting
• Customer Service Excellence
• Budgeting and Financial Management
• Compliance and Regulatory Adherence

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.

About the Role

SAP is seeking a Head of Revenue Operations MEA North to join its Go-to-Market Operations team. Reporting to the Office of the CEO's Strategy & Operations organization, this role is responsible for the planning, delivery, and execution of complex business operations processes across the customer lifecycle within the MEA North region. The position will drive innovation, consistency, automation, and simplicity in business operations to ensure world-class field revenue operations aligned with business goals, financial objectives, strategic imperatives, and organizational requirements. This role champions the MEA NORTH region in alignment with the Regional Operational Excellence Framework, overall Transformation strategy, and go-to-market evolution, establishing an execution playbook and supporting practices across all functions, channels, and business units to foster a Cloud-centric operations culture.

SAP fosters a culture of continuous learning, skill growth, and well-being, impacting over 20 industries and 80% of global commerce. This role offers challenging yet meaningful work within a supportive environment.

Key Responsibilities

• Lead the MEA NORTH Revenue Operations teams, providing comprehensive support across all phases of the Customer journey.
• Drive Revenue Operations practices, cadences, and KPIs across the ONE Customer Value Journey.
• Provide critical insights to business and leadership on Operational KPIs, including Coverage, Quota allocation & Attainment, Productivity, and Forecast Accuracy.
• Develop and deploy corrective measures and best practices to meet and exceed KPI targets, contributing to the evolution of Cloud metrics and business goals.
• Inspire and guide organizational excellence, driving next-generation practices, processes, and KPIs to deliver Customer Lifetime Value in the cloud, aligned with regional guidelines.
• Serve as a thought leader, proposing continuous innovation and optimization of the business operation function and driving organizational excellence at the MEA NORTH level, sharing best practices regionally and globally.
• Act as a credible spokesperson for CS business operations initiatives within MEA NORTH.
• Leverage innovative thinking with pragmatic execution to deliver world-class Cloud-centric operations across all phases of the Customer journey.

Qualifications and Requirements

• Proven experience managing complex businesses and functions with a structured set of initiatives and programs.
• A track record of translating transformations and strategy into executable deliverables and pragmatic operational outcomes that deliver measurable business success.
• Demonstrated expert ability and readiness to lead in businesses/functions requiring high degrees of complex cross-organizational interaction and collaboration under aggressive timelines and significant market pressure.
• Demonstrated track record leading customer-facing, sales, services, support, or business operations organizations; global sales, services, support, or customer engagement leadership is desired.
• Ability to successfully collaborate across cultures and demonstrate accountability.
• Experience in driving operational innovation based on new CLTV models, with a deep understanding of the customer and organizational landscape, as well as internal and external business factors.
• Possess a positive internal and external brand, be well-networked, and well-positioned within MEA NORTH.
• Proficiency in Excel, data-driven tools, SAC, and data analysis.
• Experience in communicating with C-level executives.
• Sales experience, including forecasting, business and strategic planning, and performance management, is a plus.

Required Skills

• Leadership and Vision
• Transformation and Strategy Execution
• Organizational and Operational Complexity Management
• Cross-Organizational Interaction and Collaboration
• Business Performance Management
• Customer-facing Operations (Sales, Services, Support, Customer Engagement)
• Accountability and Cross-Cultural Experience
• Innovation and Continuous Improvement
• Brand Development and Networking
• Data Analysis and Proficiency in Excel, SAC
• C-level Communication
• Sales Acumen (Forecasting, Business Planning, Strategic Planning, Performance Management)
• Adaptability and Flexibility under Pressure
• Emotional Intelligence
• Clear Written and Spoken Communication
• Prioritizing Customer Needs
• Developing Leaders and Promoting Inclusion
• Teamwork and Execution Excellence
• Integrity, Ethics, Transparency, and Trust Building
• Valuing Diversity
• Optimism

Work Environment and Details

This is a full-time, regular position with SAP, based in Riyadh. The role is classified as Management, with expected travel between 0-10%. SAP is committed to Equal Employment Opportunity and provides accessibility accommodations to applicants with disabilities.

About the Role

Qiddiya is seeking a highly motivated Senior Specialist to join its Strategy Development Office (SDO). This role is central to supporting strategic initiatives, driving key projects, and delivering actionable insights that contribute to the successful execution of Qiddiya's vision and business objectives. The Senior Specialist will collaborate with senior leadership and cross-functional teams to analyze market trends, assess performance metrics, and develop strategic recommendations focused on optimizing operational efficiency and fostering growth.

Key Responsibilities

• Support the development and implementation of strategic plans, initiatives, and projects across the organization.
• Conduct comprehensive research and analysis on market trends, the competitive landscape, and industry best practices.
• Prepare detailed reports, presentations, and business cases to support senior management decision-making.
• Collaborate with various departments to gather essential data, monitor key performance indicators (KPIs), and evaluate project outcomes.
• Assist in identifying potential risks and opportunities, and propose effective mitigation strategies to optimize business performance.
• Facilitate cross-functional coordination to ensure alignment and successful execution of strategic priorities.
• Drive continuous improvement initiatives that enhance operational effectiveness and efficiency.
• Maintain up-to-date knowledge on relevant industry developments and innovations.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Management, Economics, or a closely related field.
• A minimum of 2-5 years of relevant experience in strategy development, business analysis, or project management.

Required Skills and Competencies

• Strategy Development
• Business Analysis
• Project Management
• Market Trends Analysis
• Performance Metrics Assessment
• Formulating Strategic Recommendations
• Optimizing Operational Efficiency
• Developing Growth Strategies
• Research and Analysis
• Competitive Landscape Analysis
• Understanding of Industry Best Practices
• Reporting and Presentation Skills
• Business Case Development
• Data Gathering and Management
• Key Performance Indicators (KPIs) Monitoring
• Project Outcome Evaluation
• Risk Identification and Assessment
• Opportunity Identification
• Developing Mitigation Strategies
• Cross-functional Coordination and Collaboration
• Ensuring Strategic Priority Alignment
• Driving Continuous Improvement Initiatives
• Enhancing Operational Effectiveness and Efficiency
• Staying Abreast of Industry Developments and Innovations

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with senior leadership and various departments within Qiddiya.

About the Role

Chestertons MENA is expanding its Building Consultancy & Project Management team and is seeking a highly experienced Senior Design Manager to join its operations in Riyadh, Saudi Arabia. This role supports the Design Director in overseeing hospitality projects from concept through to construction completion. The position requires a strong architectural background and significant experience in design management, particularly within the luxury hospitality sector.

Key Responsibilities

• Support the Design Director in the comprehensive management and coordination of hospitality projects, from concept design through to construction completion.
• Review architectural drawings, technical packages, and shop drawings to ensure compliance with project requirements, brand standards, and technical quality.
• Coordinate architectural design elements with Mechanical, Electrical, and Plumbing (MEP), structural, interior design, and other specialist consultants for seamless integration.
• Participate in design review workshops, technical coordination meetings, and discussions with consultants to address challenges and drive project progress.
• Review and approve materials, finishes, mock-ups, and technical submittals to ensure they meet project specifications and quality expectations.
• Monitor design quality during the construction phase, conducting site inspections and snagging reviews to identify and rectify deviations.
• Ensure alignment and coordination between the original design intent and site execution.
• Proactively identify design clashes, technical inconsistencies, and potential constructability issues.
• Assist in the preparation of reports, detailed comment sheets, and technical review documentation.
• Maintain close coordination with contractors, consultants, operators, and suppliers throughout all project phases.

Qualifications and Requirements

• A Master's Degree in Architecture is required.
• Approximately 8 to 15 years of progressive experience in architecture or design management roles.
• Demonstrated experience working on luxury hospitality projects, including hotels, resorts, branded residences, and high-end mixed-use developments.
• A strong background gained within reputable architectural consultancy or established design firms is essential.
• Good technical understanding of architectural detailing, MEP coordination, Fire Life Safety (FLS) systems, relevant building codes, materials, and construction methodologies.
• Experience in reviewing drawings across all stages, from concept and schematic design through detailed design, Issued For Construction (IFC), and shop drawing phases.
• Strong site awareness, including practical experience with snagging and quality inspection processes.
• Excellent coordination and communication skills are paramount for effective stakeholder management.
• Previous experience within the GCC region is preferred.

Required Skills

• Proficiency in AutoCAD and Revit for design and documentation.
• Expertise in Bluebeam or similar PDF review tools for efficient drawing annotation and collaboration.
• Strong command of Microsoft Office Suite for reporting and administrative tasks.
• Exceptional coordination skills to manage multiple disciplines and stakeholders.
• Excellent verbal and written communication abilities.
• In-depth knowledge of technical detailing in architecture.
• Skilled in MEP coordination to ensure integrated building systems.
• Understanding of Fire Life Safety (FLS) systems and their integration.
• Familiarity with relevant building codes and regulations.
• Knowledge of various construction materials and their applications.
• Understanding of diverse construction methodologies.
• Proficiency in snagging and quality inspection procedures.
• Experience in conducting design reviews and providing constructive feedback.
• Solid understanding of project management principles and practices.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working on projects located in Jeddah, Makkah, and Riyadh.

About the Role

AtkinsRéalis is seeking an experienced Administration and Interface Manager – AVM to join our team in Riyadh, Saudi Arabia. This role is central to coordinating interface agreements and integration projects across various government agencies, vendors, and internal teams. The successful candidate will serve as the primary authority for interface documentation, ensuring effective collaboration, adherence to technical requirements, and clear communication to achieve organizational objectives. This position requires a combination of technical and managerial expertise to drive project alignment and operational integration.

As a global engineering services and nuclear organization, AtkinsRéalis connects people, data, and technology to transform infrastructure and energy systems. We are committed to engineering a better future for our planet and its people. This role offers an opportunity to contribute to significant projects within the Saudi Arabian market.

Key Responsibilities

• Liaise with government agencies including RCRC, PTC, MOI, and SDAIA to manage interface agreements and ensure compliance with all relevant regulations and standards.
• Collaborate with vendors to oversee project integration and proactively resolve technical issues.
• Work effectively with internal teams to ensure the smooth and efficient execution of all interface-related projects.
• Draft, review, and manage interface agreements, ensuring clear scope definition and robust escalation matrices.
• Supervise and provide oversight for integration projects across AFC, ITS, and other related systems to ensure seamless functionality.
• Provide technical support to the Contract Administration Manager and the Employer, focusing on technical requirements, specifications (SDS), and managing variations.
• Develop and maintain comprehensive interface documentation for all relevant stakeholders.
• Conduct workshops, meetings, and discussions with stakeholders to resolve operational issues and drive continuous improvement.

Qualifications and Requirements

• A minimum of 7 years of professional experience in administration, system integration, or interface management.
• A Bachelor's degree in Engineering, Information Technology, or a related field.
• Proven ability to lead interface projects and manage cross-functional collaboration effectively.
• A strong aptitude for resolving complex integration challenges and ensuring project success.

Required Skills

• Administration
• System Integration
• Interface Management
• Knowledge of AFC and ITS systems
• Integration Systems expertise
• Familiarity with SDS (System Design Specification)
• Understanding of Technical Specifications
• Experience with managing Variations
• Excellent Communication skills for coordinating with diverse stakeholders
• Strong Leadership capabilities
• Effective Problem-Solving skills

Work Environment and Compensation

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. AtkinsRéalis offers a competitive compensation and benefits package, including:

• Tax-free salary
• Life insurance coverage
• Medical insurance
• Annual leave balance
• Company gratuity scheme
• Discretionary bonus program
• Annual flight contribution
• Transportation and housing allowances
• Employee Wellbeing Program offering 24/7 access to specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

About the Role

Qiddiya Investment Company is seeking a Manager - Planning to join its team in Riyadh, Saudi Arabia. This role is central to driving the strategic planning and execution of large-scale projects within Qiddiya's development framework. The successful candidate will ensure planning aligns with strategic objectives, timelines, and quality standards to support the delivery of entertainment, sports, and cultural destinations.

Key Responsibilities

• Develop, manage, and maintain detailed project plans and schedules across various business units for comprehensive project oversight.
• Coordinate with cross-functional teams, including design, construction, and operations, to ensure integrated project planning.
• Monitor project progress against milestones, identify variances, and recommend corrective actions.
• Analyze project data to forecast potential risks and opportunities impacting planning and decision-making.
• Prepare status reports and presentations for senior management on project performance.
• Support contract management related to planning activities and adherence to project schedules.
• Facilitate clear stakeholder communication to align expectations throughout the project lifecycle.
• Implement and champion best practices in project planning and scheduling to optimize resource allocation and efficiency.
• Contribute to continuous improvement initiatives within the planning department.

Qualifications and Requirements

• Bachelor's degree in Urban Planning, Project Management, Engineering, or a related discipline.
• Minimum of 8 years of progressive experience in project planning, specifically within large-scale development projects, with a preference for entertainment or mixed-use developments.
• Proficiency in industry-standard planning software such as Primavera P6, MS Project, or similar advanced tools.
• Strong analytical and organizational skills with meticulous attention to detail.
• Excellent communication and interpersonal skills for effective collaboration.
• Ability to manage multiple priorities and adapt to dynamic project environments.
• Prior experience working in Saudi Arabia or on similar regional projects is considered advantageous.

Required Skills

• Project Planning
• Project Scheduling
• Primavera P6
• MS Project
• Analytical Skills
• Organizational Skills
• Attention to Detail
• Communication Skills
• Interpersonal Skills
• Stakeholder Management
• Contract Management

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience. Qiddiya Investment Company offers a compensation and benefits package.

About the Role

Qiddiya is seeking a Manager - Road Safety Design to join its team in Riyadh, Saudi Arabia. This role is responsible for developing and implementing road safety design solutions to ensure the safety and efficiency of transportation infrastructures. The position contributes to Qiddiya's objective of establishing a world-class entertainment destination by enhancing user experience and adhering to high safety standards.

Key Responsibilities

• Lead the design process for road safety features in alignment with Qiddiya's strategic objectives and safety policies.
• Conduct comprehensive safety assessments and audits on existing and planned road designs to identify risks and develop mitigation strategies.
• Collaborate with multidisciplinary teams to integrate road safety measures into urban planning and infrastructure development projects.
• Prepare detailed design documents, reports, and safety plans for stakeholder and management review.
• Organize and facilitate workshops, training sessions, and safety campaigns to promote road safety awareness.
• Monitor road safety performance metrics and propose improvements based on data analysis.
• Establish and maintain partnerships with relevant government entities and stakeholders to advance road safety initiatives.
• Ensure compliance with local and international road safety regulations and best practices.
• Oversee the mentorship and professional development of junior staff within the road safety design team.

Qualifications and Requirements

• A Bachelor's degree in Civil Engineering, Transportation Engineering, or a related field is required; a Master's degree is preferred.
• A minimum of 7 to 10 years of progressive experience in road safety design, traffic engineering, or similar roles.
• Strong knowledge of road safety design principles and methodologies, including expertise in conducting safety audits and assessments.
• Excellent analytical skills with the ability to interpret traffic data and identify safety trends.
• Proven experience in managing road safety projects and collaborating with engineering teams.
• Effective communication and interpersonal skills for engaging with stakeholders.
• Familiarity with design software and tools used in transportation engineering and road safety.
• A proactive approach to problem-solving and a commitment to fostering a culture of safety.
• Ability to thrive in a fast-paced environment and manage multiple priorities.

Required Skills

• Road Safety Design
• Traffic Engineering
• Safety Audits and Assessments
• Urban Planning and Infrastructure Development
• Data Analysis
• Road Safety Regulations and Best Practices
• Mentorship and Team Development
• Problem-Solving
• Communication and Interpersonal Skills
• Proficiency in relevant Design Software and Transportation Engineering Tools

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic team environment focused on developing a world-class entertainment destination.

About the Role

Satel, a company specializing in the management and operation of residential properties, is seeking a Facilities Management Specialist to join its team in Riyadh, Saudi Arabia. The company provides comprehensive solutions including leasing, marketing, maintenance, tenant relations, and operational services. This role is responsible for overseeing facility management activities to ensure the smooth operation and maintenance of managed properties, focusing on tenant satisfaction and operational efficiency.

Role Overview

The Facilities Management Specialist will execute all aspects of facility management to enhance service quality and ensure seamless property operations. This includes coordinating with external vendors, managing maintenance schedules, ensuring compliance with safety and regulatory standards, overseeing rental unit handover and takeover processes, and addressing facility-related issues promptly. Success in this position requires strong technical knowledge, organizational skills, and problem-solving abilities.

Key Responsibilities

• Oversee daily maintenance and operations of property facilities, ensuring adherence to company quality and functionality standards.
• Supervise maintenance staff and external vendors for efficient completion of maintenance tasks, repairs, and inspections.
• Develop and implement preventative maintenance plans to minimize operational downtime and extend equipment lifespan.
• Coordinate with other departments, including tenant relations and customer service, to address facility concerns and improve tenant satisfaction.
• Ensure compliance with safety regulations, local laws, and company policies.
• Monitor and manage facility-related budgets for cost-effective resource utilization.
• Conduct regular facility inspections to proactively identify and resolve maintenance issues.
• Coordinate with contractors and service providers to ensure timely service delivery and quality performance.
• Prepare and present reports on facility management activities, maintenance schedules, budgets, and project progress.
• Respond promptly to emergency facility issues to minimize disruption to residents.
• Ensure proper functioning of building systems (HVAC, plumbing, electrical, security) and address malfunctions.
• Oversee rental unit handover and takeover processes, ensuring units are prepared for new tenants and issues are resolved.
• Maintain accurate records of facility maintenance, vendor contracts, and asset management.

Qualifications and Requirements

• 3 to 5 years of relevant experience in facility management, property management, or related fields.
• Strong knowledge of property maintenance procedures and building systems, including HVAC, electrical, and plumbing.
• Experience using Property Management Systems (PMS) or other facility management software.
• Ability to effectively manage internal teams and external contractors.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills and a proactive approach.
• Familiarity with safety regulations, building codes, and industry maintenance standards.
• Ability to handle emergency situations calmly and efficiently.
• Strong organizational skills with the capacity to manage multiple tasks and prioritize effectively.

Required Skills

• Facility Management
• Property Management Systems (PMS)
• Facility Management Software
• HVAC Systems
• Electrical Systems
• Plumbing Systems
• Security Systems
• Communication Skills
• Problem-solving
• Organizational Skills

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to work within a growing company in the property management sector, providing a professional environment with potential for career growth. You will play a key role in developing operational processes and contributing to the efficiency, safety, and quality of facilities managed by Satel.

About the Role

HCLTech is seeking a Security Ops Technical Lead to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for driving cybersecurity best practices and ensuring the comprehensive security of complex operational services within a multi-site organization. The role requires strong leadership and a deep understanding of security technologies and operational workflows.

Key Responsibilities

• Drive Cyber Security industry best practices across the organization.
• Lead a complex portfolio of Security and Operational services in a multi-site environment.
• Take end-to-end ownership of security domains including Identity and Access Management (IAM), Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Manage Tenable and Cloud audit workflows, ensuring compliance and operational efficiency.
• Oversee patching, compliance activities, and support SOC2/NCA audits, including log correlation.
• Plan and organize complex tasks, manage professional teams, and communicate technical subjects effectively to non-technical staff.
• Handle escalated security cases and provide expert guidance to the team during cybersecurity incidents.
• Interpret use cases and configure threat monitoring rules within relevant security toolsets.
• Perform detailed analysis during security incidents to support response procedures.
• Mentor and guide a team of security analysts and incident responders.

Qualifications and Experience

• Proven leadership and team management skills.
• Minimum of 6-8 years of experience in Security Operations.
• At least 3 years of experience in a technical lead role.
• Possession of a relevant security qualification such as CISSP, CISM, GIAC, CEH, or similar.
• Excellent communication skills with the ability to convey complex messages to senior stakeholders.
• Strong diagnostic skills and the ability to analyze technical information from multiple sources.

Technical Skills and Expertise

• Expertise in Cyber Security industry best practices.
• Proficiency in managing Security and Operational services.
• In-depth knowledge of IAM, Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Experience with Tenable and Cloud audit workflows.
• Skills in patching, compliance management, SOC2/NCA audits, and log correlation.
• Ability to plan complex tasks and organize professional teams.
• Capability to communicate technical subjects clearly to non-technical audiences.
• Experience in handling escalated security cases and providing guidance during incidents.
• Proficiency in interpreting use cases and configuring threat monitoring rules.
• Experience in performing analysis during security incidents and supporting response procedures.
• Mentoring skills for security analysts and incident responders.
• Strong knowledge of multiple security technologies including firewalls, proxies, IDS/IPS, and SIEM.
• Solid operational knowledge and architectural understanding of various platforms and Operating Systems in a multi-domain environment.
• Familiarity with Threat Intelligence feeds and related issues.
• Experience with processes for security incident detection and handling.
• Demonstrated experience in delivering enhancements to security controls.
• Exceptional communication and diagnostic skills.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

• Audit Planning & Risk Assessment: Develop and maintain the annual risk-based internal audit plan and obtain approval from the Audit Committee.
• Internal Audit Execution: Conduct scheduled and surprise audits across departments to evaluate the effectiveness of internal controls.
• Findings & Corrective Actions: Identify control weaknesses and provide practical recommendations.
• Reporting & Stakeholder Coordination: Prepare audit reports and present findings to executive management.
• Governance & Professional Standards: Maintain independence and objectivity in all audit activities.

• Bachelor’s degree in Accounting, Finance, or related field.
• 7–9 years of relevant experience in internal audit or risk management.
• Strong knowledge of IIA Standards.