Full-time Customer Account Manager Jobs in Riyadh

About the Account Manager Role

LSEG is seeking a motivated Account Manager to join its regional team in Riyadh, Saudi Arabia. This role is designed to foster strong customer relationships and manage accounts for medium-sized revenue clients, executing standard sales and renewal processes as needed. You will play a crucial part in developing customer loyalty and ensuring client satisfaction within the financial sector. As a Senior Associate within LSEG, you will contribute to driving financial stability and empowering economies by supporting our clients' growth. We are committed to fostering a culture of innovation, quality, and continuous improvement, offering a dynamic environment where your contributions are valued.

Key Responsibilities

• Manage client relationships and execute sales activities for a portfolio of transactional customer accounts.
• Understand the sales cycle and gain in-depth knowledge to effectively support assigned accounts.
• Maintain pipeline hygiene for both renewals and gross sales within Salesforce, ensuring all client administrative tasks are completed.
• Collaborate with customer operations teams to facilitate deal execution and provide necessary support.
• Achieve minimum targets for average customer dedication and customer happiness scores.
• Proactively engage with clients and vendor partners to build and maintain strong working relationships.
• Manage the client onboarding process, adhering to defined procedures and identifying opportunities for process improvement.
• Develop and execute Territory Plans, demonstrating a thorough understanding of the industry, domain, and target personas.

Qualifications and Requirements

• Proven experience in account management, sales, or marketing within a customer-facing environment.
• A strong understanding of customer business models, workflows, and needs.
• Experience within the financial sector is required.
• Demonstrated ability to develop and execute a sales plan.
• Proficiency in using a variety of technology tools with a high level of competence.
• Ability to understand, articulate, structure, and solve client needs through effective problem-solving.
• Excellent presentation and communication skills, with the ability to engage effectively at all organizational levels.
• A collaborative mindset and the ability to work effectively with other teams.
• University/college degree; equivalent experience may be considered. An advanced degree may be preferred.

Required Skills

• Customer Relationship Management
• Sales and Renewal Processes
• Salesforce proficiency
• Client Administrative Tasks and Deal Execution
• Customer Dedication and Customer Happiness
• Client On-boarding and Process Improvement
• Territory Planning and Market Understanding (Industry, Domain, Target Personas)
• Business Model and Workflow Understanding
• Sophisticated Selling Skills, including Consultative Selling
• Strong Negotiation Skills
• Superior Interpersonal Skills
• Technology Proficiency
• Problem Solving
• Presentation and Communication Skills
• Collaboration

Work Environment and Additional Details

This is a full-time, hybrid role based in Riyadh, Saudi Arabia, requiring 5-10 years of experience. The position is at the Senior Associate career stage. This role is subject to Saudization requirements, meaning candidates must be KSA Nationals. The work arrangement involves 3 days in the office and 2 days working from home.

About the Role

At Boutiqaat, we build business empires with celebrities, from custom product lines to marketing campaigns and luxury launches. This requires exceptional client relationship management, which is why we are looking for an Account Manager who can balance charm with professionalism. Your role will be crucial in managing VIP relationships, delivering revenue-generating strategies, and turning challenges into marketing successes.

This opportunity allows you to work with influential personalities and dynamic brands in a fast-paced, creative, and collaborative environment. You will have true ownership of projects, growth, and strategy, contributing to a team shaping the future of celebrity e-commerce.

Key Tasks and Responsibilities

• Own and nurture the relationship with celebrity clients, acting as their primary point of contact, resolving issues, and providing trusted advice.
• Align celebrity goals with overall business strategies to ensure mutual success and growth.
• Ensure timely delivery of products, seamless store updates, and clear communication across all customer touchpoints.
• Strategically select celebrity partners for specific campaigns to maximize impact and reach.
• Track performance metrics, optimize strategies based on data, and ensure every promotional activity translates into tangible product movement.
• Oversee the end-to-end execution of campaigns, from marketing coordination to product merchandising and presentation.
• Manage private label inventory, exclusive product offerings, and visual merchandising of store displays.
• Coordinate effectively with procurement, creative, and warehouse teams to keep stores updated and inventory stocked.
• Collaborate closely with cross-functional departments to execute successful product launches, events, and marketing initiatives.
• Prepare comprehensive sales reports and lead monthly business reviews with celebrity clients.
• Leverage CRM tools, dashboards, and social insights to identify emerging trends and guide strategic decision-making.
• Propose and implement tactical moves such as bundle offers, flash sales, and promotions to boost store performance.
• Confirm payment accuracy, manage check deliveries, and ensure financial reconciliation is clear and efficient with the finance department.

Qualifications and Requirements

• Bachelor's degree in Sales, Marketing, Business Administration, or equivalent field.
• 1-3 years of experience in account management, e-commerce, influencer marketing, or brand partnerships.
• Proficiency in both English and Arabic (spoken and written).
• Proficiency in Microsoft Office Suite and experience with CRM systems.
• Strong collaborative spirit and ability to multitask effectively in a fast-paced environment.
• Excellent negotiation, reporting, and communication skills.
• Keen eye for identifying trends, developing strategies, and understanding influencer culture.

Core Skills

• Sales
• Account Management
• Influence and Persuasion
• E-commerce
• Influencer Marketing
• Brand Partnerships
• Microsoft Office Suite
• CRM Systems
• Negotiation
• Reporting
• Communication
• Trend Analysis
• Strategic Planning
• Understanding of Influencer Culture

Job Details

Job Title: Account Manager

Company: Boutiqaat

Location: Riyadh, Saudi Arabia

Job Type: Full-time

Experience Required: 0-1 year

About the Role

Nithar is seeking a motivated and experienced Senior Account Manager to join our team in Riyadh, Saudi Arabia. This full-time, on-site position is essential for managing and developing client relationships, ensuring client satisfaction, and driving account growth. The Senior Account Manager will act as a key liaison between clients and internal teams, coordinating project delivery to meet and exceed client objectives.

Key Responsibilities

• Oversee a portfolio of client accounts, ensuring high satisfaction levels, managing expectations, and addressing concerns promptly.
• Collaborate with internal teams to coordinate and execute client projects, ensuring adherence to timelines, budgets, and successful delivery of all agreed-upon deliverables.
• Serve as the primary point of contact for clients, providing regular updates on project progress and ensuring alignment with their strategic objectives.
• Foster and maintain strong, long-term client relationships through consistent communication, proactive service, and regular check-ins, identifying opportunities to add value.
• Identify and pursue opportunities for account growth by upselling or cross-selling relevant services, offering new solutions and strategic advice to help clients achieve their business goals.
• Work collaboratively with internal teams, including project managers, creative staff, and technical experts, to ensure smooth and efficient project execution, providing feedback based on client interactions.
• Anticipate potential issues or risks within the project lifecycle and work proactively with internal teams and clients to develop and implement effective solutions.
• Maintain detailed and accurate records of all client communications, project timelines, and financial aspects, providing regular reports on account status, project progress, and financial performance to senior management.

Qualifications and Requirements

• Proven ability to build and maintain strong, lasting client relationships with a consistent focus on satisfaction, retention, and growth.
• Solid understanding of project management methodologies and demonstrated experience in managing multiple client projects simultaneously.
• Experience in identifying sales opportunities within existing accounts and skillfully negotiating contracts or proposals.
• Strong verbal and written communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Previous experience in account management, client relations, or project management, preferably within a similar industry or related field.
• Demonstrated ability to collaborate effectively across multiple departments while also managing individual responsibilities autonomously.
• A Bachelor's degree in Business Administration, Marketing, or a related field is preferred.

Required Skills

• Account Management
• Client Relationship Management
• Project Coordination
• Project Management
• Sales
• Business Development
• Team Collaboration
• Risk Management
• Reporting
• Documentation
• Communication Skills
• Presentation Skills
• Negotiation Skills

Work Environment and Experience

This is a full-time, on-site position based in Riyadh, Saudi Arabia. The role requires 5-10 years of experience in account management or a related field.

About the Role

Galaxi Consulting Group is seeking a results-driven Sales Account Manager to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for managing and expanding business opportunities with strategic customers across the Kingdom. The ideal candidate will possess a strong combination of account management expertise, a proven track record in telecom solution sales, and exceptional relationship-building capabilities.

Key Responsibilities

• Serve as the primary point of contact for all assigned customer accounts, ensuring clear and consistent communication.
• Develop and execute comprehensive account growth strategies aimed at maximizing revenue and fostering long-term customer retention.
• Cultivate and maintain robust relationships with key customer stakeholders, engaging with both business and technical teams.
• Proactively identify new business opportunities within existing accounts and drive upselling and cross-selling initiatives to meet evolving client needs.
• Collaborate effectively with technical, delivery, and pre-sales teams to conceptualize and present customer-centric solutions.
• Prepare detailed account plans, accurate sales forecasts, compelling proposals, and competitive commercial offers.
• Lead contract negotiations and provide essential support to ensure successful deal closure.
• Continuously monitor customer satisfaction levels and ensure the successful delivery of services, addressing any concerns promptly.
• Drive revenue growth through the strategic sale of telecom and ICT solutions.
• Generate new opportunities for connectivity, managed services, cloud, data center, security, and digital transformation solutions.
• Develop and nurture strategic relationships with key decision-makers within client organizations.
• Maintain an active and well-managed sales pipeline to consistently achieve assigned sales targets.

Qualifications and Requirements

• Bachelor's Degree in Telecommunications, Engineering, Information Technology, Business, or a related field.
• A minimum of 5 to 10 years of progressive experience in Telecom Sales, Enterprise Sales, Account Management, or ICT Solution Sales.
• Demonstrated understanding of telecom infrastructure, networking principles, cloud technologies, data center operations, and managed services.
• Proven experience in successfully managing enterprise or strategic accounts.
• Excellent communication, negotiation, and presentation skills are essential for engaging with clients and internal teams.
• Fluency in both Arabic and English is required for effective communication within the Saudi market.

Required Skills

• Account Management
• Telecom Solution Sales
• Relationship Building
• Revenue Growth
• Customer Retention
• Upselling and Cross-selling
• Sales Forecasting
• Proposal Writing
• Commercial Offers Development
• Contract Negotiation
• Deal Closure
• Customer Satisfaction Management
• ICT Solution Sales
• Connectivity Solutions Expertise
• Managed Services Knowledge
• Cloud Solutions Understanding
• Data Center Solutions Familiarity
• Security Solutions Awareness
• Digital Transformation Concepts
• Sales Pipeline Management
• Strong Communication Skills
• Effective Negotiation Skills
• Proficient Presentation Skills
• Telecom Infrastructure Knowledge
• Networking Principles
• Cloud Computing Concepts
• Data Center Operations

Additional Information

Previous experience working with telecom operators, system integrators, ICT providers, or data center organizations is highly desirable. A strong network within the Saudi enterprise and government sectors, along with existing relationships with key stakeholders in the Saudi telecom ecosystem, will be a significant advantage. Key performance indicators for this role include: Revenue Growth, New Business Acquisition, Account Retention, Pipeline Generation, Customer Satisfaction, and Forecast Accuracy.

About the Role

Master Works is seeking a Sales Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position is designed for a professional with 2-5 years of experience, particularly those with a background in Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions. The successful candidate will be responsible for managing client relationships, identifying new business opportunities, and driving revenue growth through the promotion of enterprise technology solutions.

This role requires a candidate with prior experience working with service providers, system integrators, or technology solution companies, possessing strong knowledge of DMS platforms and enterprise sales processes. The individual will play a key role in expanding market presence and ensuring client satisfaction.

Key Responsibilities

• Manage and maintain strong relationships with existing clients and key accounts.
• Identify client needs and propose suitable Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions.
• Generate new business opportunities and actively expand the customer base.
• Handle the full sales cycle, including prospecting, conducting meetings, preparing proposals, negotiating terms, and closing deals.
• Coordinate effectively with technical and delivery teams to ensure successful project execution and high levels of customer satisfaction.
• Conduct compelling product presentations, demonstrations, and client workshops.
• Prepare accurate commercial proposals, quotations, and detailed sales reports.
• Achieve assigned sales targets and contribute significantly to the overall business growth of the company.
• Monitor market trends, competitor activities, and evolving customer requirements to maintain a competitive edge.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field.
• A minimum of 3 years of experience as an Account Manager, Sales Manager, or Business Development Manager within the technology industry.
• Strong experience in selling Document Management Systems (DMS) and Enterprise Content Management (ECM) solutions.
• Hands-on experience with solutions such as IBM FileNet and Laserfiche.
• Previous experience working with service providers or system integrators.
• Strong communication, presentation, and negotiation skills.
• Proven ability to build long-term client relationships and manage multiple accounts effectively.
• A strong understanding of enterprise sales methodologies and customer engagement strategies.
• Native Arabic speaker.
• Fluent in English.

Required Skills and Expertise

• Document Management Systems (DMS)
• Enterprise Content Management (ECM)
• Sales and Business Development
• Client Relationship Management
• Enterprise Technology Solutions
• Experience with Service Providers and System Integrators
• DMS Platforms and Enterprise Sales Processes
• Familiarity with IBM FileNet and Laserfiche
• Communication, Presentation, and Negotiation Skills
• Account Management and Customer Engagement Strategies
• Prospecting and Closing Deals
• Market Trend and Competitor Activity Monitoring

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

PROVEN is seeking a Business Development Manager to join a leading global logistics provider in Riyadh, Saudi Arabia. This full-time position is integral to driving organizational growth and diversification through the development and implementation of effective business strategies. The role focuses on expanding the client base, increasing revenue, and ensuring the company's long-term sustainability and success. The ideal candidate will possess demonstrated experience in business development, strong communication abilities, and the capacity to effectively manage key relationships and stakeholders within the Saudi Arabian market.

Key Responsibilities

• Develop and implement business development strategies to foster long-term growth and revenue.
• Cultivate and maintain strong relationships with existing clients to ensure retention and maximize business opportunities.
• Identify and pursue new business opportunities to expand the client base and achieve sales targets.
• Gain a comprehensive understanding of the company’s products and services, effectively communicating their value proposition to potential clients.
• Develop and present persuasive business proposals to clients and stakeholders.
• Lead negotiations with stakeholders to secure favorable terms and finalize new business deals.
• Identify internal strengths and align them with customer needs to establish mutually beneficial partnerships.
• Research market opportunities, industry trends, and viable income streams to maintain competitiveness and responsiveness to market demands.
• Source new sales opportunities through inbound lead follow-up and outbound outreach via cold calling and email.
• Open new accounts, establish credit facilities, and develop operational procedures for smooth customer onboarding.
• Close sales deals to meet and exceed quarterly sales quotas.
• Conduct in-depth research on target accounts, identify key decision-makers, and generate interest in the company’s offerings.

Qualifications and Requirements

• Bachelor’s degree in a relevant discipline.
• A minimum of 3-5 years of experience in a business development role within the Saudi Arabian market.
• Familiarity with local business culture and regulations.
• Mandatory prior experience in a freight forwarding company.
• A strong network of business contacts within relevant industries is considered an advantage.

Required Skills

• Exceptional verbal and written communication skills for effective engagement with clients and stakeholders at all levels.
• Proficiency in client relationship management and stakeholder management, ensuring goal alignment and productive partnerships.
• Proven ability to negotiate terms and agreements that benefit both the organization and its clients.
• Experience in the design and implementation of business development strategies.
• Ability to identify and resolve conflicts effectively, maintaining positive relationships with clients and stakeholders.
• Strong self-motivation, with the capacity to manage multiple tasks and lead teams to exceed targets.
• A demonstrated track record of meeting and exceeding sales targets and quotas.
• Awareness of industry trends and the competitive landscape locally and internationally.
• Proficiency in market research.
• Expertise in freight forwarding operations and services.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Solidrange, a leading cybersecurity company based in Riyadh, is seeking an experienced Customer Success Leader to join their team. The company specializes in developing cutting-edge platforms to address enterprise-level cybersecurity, Governance, Risk, and Compliance (GRC) challenges. Solidrange's vision is to revolutionize the GRC technology landscape, empowering organizations to modernize their practices and significantly reduce operational costs. The primary focus is on mitigating human-induced cyber risks, streamlining compliance and risk management processes, and ensuring seamless business continuity for their clients.

Customer Success Leader Responsibilities

In this pivotal role, you will be responsible for leading a team of Customer Success Managers, fostering customer retention, driving product adoption, ensuring customer satisfaction, and maintaining account health across a comprehensive portfolio of SaaS cybersecurity products. Your responsibilities will include leading the customer success function for Solidrange's clients, serving diverse sectors including major enterprises, government entities, financial services, education, utilities, and other regulated industries. We are looking for a results-oriented professional with a proven track record in customer success, demonstrated through measurable achievements.

Key Tasks

• Own and manage customer health, retention, product adoption, satisfaction, and ensure their readiness for renewals.
• Develop and execute structured account plans for strategic clients.
• Conduct effective Quarterly Business Reviews (QBRs) and executive business reviews with key client stakeholders.
• Proactively track customer health metrics, product usage, identified risks, ongoing escalations, upcoming renewal dates, and key adoption milestones.
• Implement and manage Net Promoter Score (NPS) collection processes post-implementation and on a quarterly basis.
• Ensure clients consistently derive maximum value from EasyCompliance, Awareness10, and future Solidrange product offerings.
• Collaborate effectively with Sales, Delivery, Product, Support, and Finance teams to resolve customer issues promptly.
• Identify and capitalize on upsell, cross-sell, and expansion opportunities within existing accounts.
• Develop and refine customer success playbooks, onboarding checklists, escalation workflows, and comprehensive reporting dashboards.
• Leverage AI tools to enhance meeting summaries, follow-up actions, account planning, health analysis, reporting, and customer communication.

Qualifications and Requirements

• Minimum of 6 years of experience in Customer Success, Account Management, or in SaaS, Cybersecurity, GRC, or Enterprise Software environments.
• Proven experience managing enterprise or government clients.
• Demonstrated experience managing a small team of Customer Success Managers or other customer-facing teams.
• Ability to present measurable achievements, such as improved renewal rates, reduced churn, increased NPS scores, enhanced adoption metrics, increased upsell revenue, or number of successfully managed accounts.
• Strong understanding of customer success methodologies, including onboarding, adoption strategies, health assessment, QBRs, renewals, escalation management, and value realization.
• Excellent command of both Arabic and English languages, written and spoken.
• Strong executive presence, a disciplined approach to follow-through, and a high degree of ownership and accuracy in reporting.
• A passionate and proactive attitude, with the ability to excel in a fast-paced SaaS environment.

Core Skills

• Customer Success Methodologies
• Account Planning
• Health Assessment
• Quarterly Business Reviews (QBRs)
• Renewal Discipline
• Net Promoter Score (NPS) Management
• Adoption Tracking
• Escalation Management
• Delivering Measurable Customer Outcomes
• AI Tools for Productivity and Analytics
• Cybersecurity Principles
• Governance, Risk, and Compliance (GRC)
• Enterprise Software Solutions
• Software as a Service (SaaS) Operations
• Account Management
• Team Leadership
• Professional Communication
• Executive Presence
• Follow-through Discipline
• Ownership and Accountability
• Reporting Accuracy
• Customer Relationship Management (CRM) Systems
• Customer Success Platforms and Dashboards
• Compliance Management
• Risk Management
• Security Awareness Training
• Learning Management Systems (LMS)

Job Details and Location

This is a full-time position requiring over 10 years of experience. Candidates with experience in cybersecurity, GRC, compliance, risk, awareness, Learning Management Systems (LMS), or enterprise SaaS are preferred. Experience with government clients and regulated sectors in Saudi Arabia is also preferred, along with experience using CRM systems, customer success tools, dashboards, and AI-powered productivity tools. The work location is Riyadh, Saudi Arabia.

About the Role

Ecolab is seeking an experienced Corporate Account Manager to join its Quick Service Restaurants (QSR) team. In this role, you will partner with quick-service and limited-service restaurants to improve guest experiences, reduce operating costs, drive revenue growth, and ensure food safety and brand consistency. The primary objective is to achieve sales and profit targets for assigned and new corporate accounts.

Key Responsibilities

• Maintain and nurture relationships with existing corporate accounts to achieve defined sales targets.
• Establish and cultivate strong relationships with existing corporate accounts, identifying key decision-makers and influencers.
• Successfully renew all major contracts and coordinate value merchandising initiatives at corporate headquarters.
• Conduct comprehensive annual or quarterly business reviews at the Corporate or Regional level for each aligned account.
• Coordinate product applications, on-site trials, new product launches, and price adjustments.
• Develop and expand existing and new global, regional, and national accounts within the QSR industry segment.
• Design and implement strategic business plans tailored for national accounts.
• Present value-add products and programs, articulating their positive impact on the customer's business.
• Ensure exceptional customer service delivery, emphasizing the consistent delivery of Ecolab's value proposition.
• Partner with and lead service and sales teams to achieve revenue and profit targets and deliver Service Standards.
• Proactively identify and pursue new business opportunities from potential and current accounts to meet annual sales and profit budgets while retaining existing corporate accounts.
• Gain a thorough understanding of all available Ecolab solutions and strive to implement the total Ecolab solution across all customer restaurant locations.
• Maintain active contacts within industry groups and bodies for networking, identifying new opportunities, and staying abreast of industry changes.
• Drive teamwork to effectively deliver the full value of Ecolab's offerings.
• Establish and maintain routine communications with regional and global Corporate Account Managers (CAMs) who have alignments with the same Global Corporate Accounts.
• Lead project teams, comprising account managers, regional managers, and cross-divisional partners, to successfully sell and maintain corporate accounts.
• Comply with all company policies to ensure high-quality sales and service delivery.
• Adhere to the Code of Conduct policy.
• Ensure full compliance with all applicable regulatory and corporate standards.
• Maintain up-to-date knowledge of the company's new products, programs, equipment, and industry trends.

Qualifications and Requirements

• Bachelor's Degree or an equivalent combination of education and relevant experience.
• A minimum of 10 years of sales experience with a proven track record of successfully closing deals exceeding USD 500,000.
• Established industry and customer relationships at decision-making and executive levels.
• Must possess a valid Driver's License and maintain an acceptable Motor Vehicle Record.
• Fluency in English is required.

Required Skills

• Sales
• Account Management
• Relationship Management
• Business Development
• Strategic Planning
• Customer Service
• Team Leadership
• Financial Acumen
• P&L Understanding

Work Environment and Additional Information

This is a full-time position. The role is based in Riyadh, Saudi Arabia, within the Riyadh Region. The territory will include the MEA region. Approximately 50% overnight travel is required. Candidates must reside in the UAE or KSA. Preferred qualifications include 5-7 years of experience and knowledge within the Quick Service Restaurant industry, experience in the specialty chemical industry, demonstrated success in managing large accounts with executive-level relationship sales experience, and strong financial and analytical skills, including an understanding of P&L statements.

About the Role

First Access Consulting is seeking a Sales Account Manager to join its team in Riyadh, Saudi Arabia. This full-time position is focused on driving business growth through the development and nurturing of relationships with key clients across the government, semi-government, and enterprise sectors. The role is instrumental in identifying new business opportunities, managing the sales cycle, and ensuring client satisfaction.

As a Sales Account Manager, you will present and promote technology solutions, collaborate with technical and delivery teams on proposals, and work towards achieving sales targets. This role requires a proactive individual with a strong interest in sales and an understanding of the technology landscape.

Key Responsibilities

• Develop and maintain strong, long-term relationships with government, semi-government, and enterprise clients.
• Proactively identify new business opportunities and build a robust sales pipeline to ensure continuous revenue growth.
• Present and promote technology solutions, tailoring them to meet specific customer requirements and business objectives.
• Manage the complete sales cycle, from initial prospecting and lead generation through to deal closure.
• Collaborate with technical and delivery teams to develop solutions and comprehensive proposals that address client needs.
• Conduct client meetings, deliver presentations, and negotiate terms and agreements.
• Maintain accurate sales forecasts and detailed account plans.
• Achieve assigned sales targets and objectives to contribute to the company's business growth.
• Ensure high levels of customer satisfaction and foster long-term account retention through service and support.

Qualifications and Requirements

• Bachelor's degree in Telecommunications Engineering, Computer Engineering, Information Technology, or a closely related field.
• 2 to 5 years of relevant professional experience in sales, account management, business development, pre-sales, sales engineering, customer success, relationship management, or similar client-facing roles.
• Demonstrated experience within the ICT, Telecommunications, System Integration, Smart Cities, IoT, Cybersecurity, Cloud, Digital Transformation, or broader Technology Solutions sectors is highly preferred.
• Strong communication, presentation, and stakeholder management skills, with the ability to engage effectively at all levels.
• Ability to engage and build rapport with both technical and business decision-makers.
• Self-motivated with a passion for sales and driving business growth.
• Fluency in both Arabic and English is required.

Required Skills

• Sales
• Account Management
• Business Development
• Pre-Sales
• Sales Engineering
• Customer Success
• Relationship Management
• ICT
• Telecommunications
• System Integration
• Smart Cities
• IoT
• Cybersecurity
• Cloud Computing
• Digital Transformation
• Technology Solutions
• Communication Skills
• Presentation Skills
• Stakeholder Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, with First Access Consulting.

About the Role

Cognizant is seeking an experienced Senior Account Manager to join its team in Saudi Arabia. This role is integral to expanding the company's global service portfolio, which includes Integration, Technology, and Outsourcing services for key clients in the Banking & Financial Services (BFS) sector. The position involves daily interaction with clients and Cognizant senior management, reporting directly to the Client Partner. The role is based in Riyadh.

As a significant contributor to Cognizant's IT and Consulting Business, the Senior Account Manager will serve as the primary point of contact for assigned clients. This involves acting as a business owner for these accounts, leading daily activities, and managing the Profit & Loss (P&L). Collaboration with delivery teams will be essential for enhancing the backlog, optimizing resource allocation, and managing scope changes to ensure client expectations are consistently met and to foster positive client experiences through regular engagement.

Key Responsibilities

• Develop and manage relationships with existing clients in Saudi Arabia, identifying new opportunities and expanding current engagements.
• Penetrate new accounts where Cognizant's brand is not yet established, effectively showcasing capabilities and delivering value propositions.
• Lead the creation of high-quality proposals, ensuring multidisciplinary team collaboration to meet client requirements, with proficiency in handling RFPs and RFIs in an international context.
• Drive the end-to-end business development process, coordinating with delivery, technical, and pre-sales teams to align solutions with client expectations.
• Develop go-to-market strategies tailored for the banking and insurance segments, aligning business objectives with market opportunities.
• Manage the day-to-day activities and P&L of assigned client accounts.
• Conduct client meetings to establish and maintain positive client experiences.
• Enhance backlog and optimize resource mix in collaboration with delivery teams.
• Navigate scope changes to ensure client expectations are met.

Qualifications and Experience

• Over 10 years of experience in a client-facing role within IT Professional Services firms or the offshore outsourcing industry, with significant penetration in the Banking sector.
• Proven experience managing client P&L of several million dollars, including reporting and metric assessment for the account.
• Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite level.
• A proactive mindset with the ability to interface effectively at all levels of an organization.
• Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.

Required Skills

• Client Engagement and Growth
• New Business Development
• Proposal Development
• RFP and RFI Management
• Opportunity Management
• Strategic Planning
• Banking Sector Expertise
• Financial Services Industry Knowledge
• Client P&L Management
• Stakeholder Management
• Excellent Communication (Oral and Written)
• Problem-solving
• Team Spirit

Work Environment and Additional Information

This is a full-time position based in Riyadh, Saudi Arabia, within the Riyadh Region. The role operates on a hybrid work model, which includes regular client visits within Riyadh, KSA. A Master's degree (MS) or MBA is preferred. A proven track record in contributing to new business development in Saudi Arabia and the ability to manage multiple tasks in a dynamic environment are highly desirable.

Cognizant embraces diversity, recognizing its importance for thriving operations. The company aims to include all individuals, valuing and respecting unique voices and backgrounds.

About the Role

Jaipur Rugs is seeking a Business Development Manager to join its team in Riyadh, Saudi Arabia. This full-time position focuses on driving growth within the interior design and architecture sectors by building and nurturing relationships with industry professionals, generating sales, and ensuring client satisfaction.

Key Responsibilities

• Drive business development initiatives through engagement with Interior Designers and Architects (IDA).
• Achieve sales targets through strategic planning and execution.
• Manage and cultivate key accounts, fostering strong collaborations and partnerships.
• Understand basic CAD drawings and layouts to effectively communicate project requirements.
• Conduct site mapping to assess project scopes and opportunities.
• Maintain regular follow-up with the Head Office regarding orders in the pipeline and project progress.

Qualifications and Requirements

• A Master's degree or Post-graduate qualification with a specialization in Marketing and Sales.
• A minimum of 4 years of experience in sales and client relationship building.
• Proven experience in handling projects and business development specifically within the Interior Designer & Architect (IDA) segment.
• Demonstrated ability to understand basic CAD drawings and layouts.
• Experience in site mapping.
• Ability to multitask effectively and work under pressure to meet deadlines.

Required Skills

• Business Development
• Sales
• Key Account Management
• Understanding of CAD Drawings and Layouts
• Site Mapping
• Relationship Building
• Multi-tasking
• Working Under Pressure

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. Exposure to Interior Designing will be considered an added advantage. The ideal candidate should be proactive, energetic, willing to learn, presentable, and possess a good track record.

About the Role

FFS Software Solutions is seeking a Sales Account Manager to join its team in the Kingdom of Saudi Arabia. This full-time position, based in Riyadh, will focus on expanding the company's presence within key sectors including government, banking, telecom, insurance, retail, and enterprise. The role involves developing and managing strategic accounts and driving sales of enterprise software and digital solutions.

Key Responsibilities

• Develop and manage strategic client accounts across the Kingdom of Saudi Arabia.
• Generate and qualify new business opportunities using Account-Based Marketing (ABM) strategies and direct outreach.
• Cultivate and maintain strong relationships with executive-level stakeholders within client organizations.
• Present and demonstrate FFS Software Solutions' product suite, including CXLink, DigiXP, DigiCase, DigiCharity, and Trusted-Pay.
• Manage the full sales cycle, from lead generation to contract signing.
• Achieve and exceed assigned sales targets and performance objectives.

Qualifications and Requirements

• A minimum of 3 years of proven experience in enterprise software sales.
• A strong understanding of the Saudi Arabian market landscape.
• An existing network of contacts within the enterprise, government, banking, or telecom sectors is highly preferred.
• Excellent negotiation and persuasive communication skills.
• Proficiency in both Arabic and English is preferred.
• Demonstrated ability to work independently and effectively in a remote work environment.

Required Skills

• Enterprise software sales expertise.
• In-depth knowledge of the Saudi market.
• Established network within enterprise, government, banking, or telecom sectors.
• Strong negotiation and communication abilities.
• Capacity for independent work and remote collaboration.

Work Environment and Application

This is a full-time position based in Riyadh, Saudi Arabia. FFS Software Solutions offers a competitive compensation package, including an incentive and commission structure, comprehensive medical and social benefits, and career growth opportunities. Interested candidates are invited to send their CV to h@****************.

About the Business Development Manager Role

Havelock One Interiors, a leading turnkey fit-out service provider in the Middle East since 1998, is expanding its presence in Saudi Arabia. The company specializes in interior contracting and the manufacturing of bespoke joinery, metalworks, and sophisticated shop fittings. To support this growth, we are seeking experienced leaders to drive our business forward in this key market. This role offers the opportunity to work on challenging projects within a dynamic environment, supported by an established work culture that values respect and loyalty.

Role Overview and Objectives

The Business Development Manager will play a crucial role in developing new client relationships and providing ongoing support to existing clients, aligning with their future development strategies. The primary objective is to strategically showcase Havelock One Interiors' capabilities to foster partnerships for future developmental projects. A key focus will be on building a robust network with work providers, including designers and consultants, to establish a strong pipeline of new business, with a strategic emphasis on enhancing commercial office fit-out opportunities.

Key Responsibilities

• Prospect for potential new clients and convert opportunities into increased business through strategic marketing, communications, new market investigation, and account strategy oversight.
• Research and build relationships with new clients, identifying new projects within selective sectors.
• Utilize internal and external tools to compile a project opportunity pipeline and establish action plans for each opportunity based on agreed targets with management.
• Plan and collaborate with project teams to develop proposals that address client needs, concerns, and objectives, and arrange meetings between client decision-makers and company Directors/Principals.
• Handle objections by clarifying, emphasizing agreements, and working through differences to achieve positive conclusions, employing persuasive and negotiating skills.
• Build up and enhance new client relationships.
• Arrange and participate in internal and external client debriefs.
• Attend industry functions, such as association events and conferences, and provide feedback and insights on market and creative trends.
• Research and develop a thorough understanding of the company's people and capabilities.
• Understand the company's goals and purpose to continuously enhance its performance.

Qualifications and Experience

• 10 to 15 years of business development experience in a relevant industry, preferably within Saudi Arabia or the GCC.
• A bachelor's degree in a relative discipline is preferred.
• Proven ability to create and deliver business development strategies.
• Demonstrated success in delivering growth targets.
• Knowledge of estimating services, including value engineering.
• Expertise in developing business sectors within the challenging and competitive fit-out market in Saudi Arabia.

Essential Skills and Attributes

• Effective communication and influencing skills to engage with senior client organization levels and decision-makers.
• Gravitas and a charismatic personality to establish rapport with key influencers and a diverse group of professionals.
• A proven track record of influential networking within the market with relevant clients.
• Ability to collaborate across the organization and lead initiatives to successful completion.
• Proficiency in Business Development, Client Relationship Management, Market Research, Sales Planning, Networking, Persuasion, Prospecting, Closing Skills, Identification of Customer Needs, Proposal Construction and Delivery, Market Intelligence Gathering and Analysis, Report Writing, and Presentation Skills.
• Understanding of Market Challenges, Territory Management, Market Knowledge, Customer Centricity, Estimating Service, and Value Engineering.

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. While the office is located in Riyadh, projects span across the entire country, requiring flexibility and adaptability from team members. Knowledge of the Arabic language would be an additional advantage for this role.

About the Role

Anan Real Estate Company is seeking a Customer & Corporate Relations Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for leading customer relationship management initiatives and developing strategic partnerships with corporate clients. The position aims to enhance customer satisfaction, strengthen business relationships, and identify growth opportunities within the real estate sector.

Key Responsibilities

• Develop and implement customer relationship strategies to improve satisfaction, loyalty, and retention.
• Oversee customer service operations, ensuring effective resolution of inquiries and concerns.
• Monitor the customer experience and implement improvements to service standards.
• Establish service standards, KPIs, and customer satisfaction metrics.
• Analyze customer feedback to identify trends and recommend service enhancements.
• Build and maintain relationships with corporate clients, investors, brokers, and business partners.
• Identify and pursue new business opportunities and corporate partnerships.
• Negotiate and manage commercial agreements and partnership programs.
• Represent Anan Real Estate Company at business meetings and industry events.
• Collaborate with Sales, Marketing, Leasing, and Property Management teams to maximize business opportunities.
• Develop annual customer and corporate relations plans aligned with company objectives.
• Prepare performance reports and provide business insights to senior management.
• Monitor market trends, competitor activities, and evolving customer expectations in the real estate sector.
• Lead and develop customer relations team members.

Qualifications and Requirements

• Bachelor's Degree in Business Administration, Marketing, Public Relations, Management, or a related field.
• A minimum of 7 to 10 years of relevant professional experience in Customer Relations, Key Account Management, Corporate Relations, or Business Development.
• Previous experience in the Real Estate, Property Development, Construction, or Investment sectors is highly preferred.
• Strong understanding of customer experience management principles.
• Proven ability in developing and nurturing corporate partnerships.
• Excellent negotiation skills.
• Exceptional communication skills, both written and verbal.
• Proficiency in stakeholder management.
• Proven track record of building long-term business relationships and strategic alliances.
• Strong analytical, reporting, and problem-solving capabilities.
• Fluency in both Arabic and English, encompassing written and spoken proficiency.

Additional Skills and Considerations

• Customer Relationship Management
• Corporate Relations
• Business Development
• Negotiation
• Communication
• Stakeholder Management
• Analytical Skills
• Reporting
• Problem-Solving
• Customer Experience Management
• Corporate Partnership Development
• Experience with CRM systems is advantageous.
• Experience with Customer Analytics Tools is advantageous.
• Professional certifications in Customer Experience (CX), CRM, Sales Management, or Business Development are considered advantageous.
• A strong network within the Saudi business and real estate market is a significant asset.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

Main Tasks and Responsibilities

• Developing and managing relationships with strategic clients and government entities.
• Enhancing customer satisfaction, improving beneficiary experience, and increasing customer retention rates.
• Preparing and implementing relationship management strategies in line with the organization's goals.
• Coordinating with relevant departments to ensure service quality and meet customer requirements.
• Monitoring performance indicators, analyzing customer data, and proposing opportunities for improvement and development.
• Supervising the use of Customer Relationship Management (CRM) systems and preparing periodic reports.
• Ensuring compliance with relevant regulations, laws, and policies.
• Leading the team and developing its performance to achieve operational and strategic objectives.

Qualifications and Experience

• Bachelor's degree in Business Administration or Information Technology or equivalent, a master's degree is preferred.
• Experience of no less than 10 years in customer relationship management, account management, or strategic partnerships.
• Experience in the technology sector or digital transformation is preferred.
• Knowledge of Customer Relationship Management (CRM) systems.
• Fluency in both Arabic and English.
• High leadership, negotiation, and communication skills.