Customer Complaints Clerk Jobs in Riyadh

More than 62 Customer Complaints Clerk Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Services Specialist

Customer Services Specialist

📣 Job AdNew

Centro Waha

Full-time
Join Our Team as a Reservations Agent at Centro Waha!

We are currently seeking passionate and dynamic guest-focused Revenue professionals who take pride in delivering extraordinary levels of customer service. As a Reservations Agent, you will be at the forefront of ensuring smooth and efficient service delivery. Your key responsibilities will include:
  • Processing and confirming guest room reservations made via phone, letter, or fax.
  • Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
  • Staying updated on all hotel promotions and processing reservations according to established procedures.
  • Maintaining product knowledge and applying rate management effectively.
  • Promoting good public relations to maximize business.
  • Ensuring all incoming calls are answered according to Rotana standards.
  • Organizing visa requests for hotel guests and identifying upselling opportunities.

What We Are Looking For:
You should possess a diploma or degree in hospitality, along with previous experience in hotel reservations. Proficiency in computer skills and excellent communication abilities in English are essential, with additional language skills being a plus.

Key Competencies:
The ideal candidate will have a customer-focused mindset, proactive personality, and a courteous, dynamic, and approachable character. You should be able to work independently in a structured environment while demonstrating:
  • Understanding the job
  • Teamwork
  • Taking Responsibility
  • Recognizing Differences
  • Adaptability
  • Customer Focus

breifcase2-5 years

locationRiyadh

6 days ago
Reservations Agent

Reservations Agent

📣 Job Ad

Rotana Hotels

Full-time
Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:
  • Process and confirm guest room reservations made by clients via phone, letter, or fax.
  • Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
  • Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
  • Maintain an established filing system for all correspondence and report preparation.
  • Promote public relations and maximize business opportunities.
  • Ensure accurate room status at all times.
  • Adhere to Rotana standards when answering incoming calls and managing emails.
  • Organize visa requests for hotel guests and up-sell whenever possible.

Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.

Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:
  • Understanding the job
  • Teamwork
  • Responsibility
  • Recognizing differences
  • Adaptability
  • Customer focus

breifcase2-5 years

locationRiyadh

8 days ago
Sales Representative

Sales Representative

The Saudi Academy for Retail is a non-profit institute

Full-time

برنامج  لتأهيل الكوادر الوطنية للعمل في قطاع رائد في مجال البيع بالتجزئة، من خلال تدريب عملي داخل المتجر ويوم تدريبي أسبوعي في الأكاديمية، مع توظيف مباشر.

 

 

المهام والمسؤوليات:

الإلمام بأقسام ومنتجات الفرع.

استقبال العملاء وخدمتهم باحترافية.

ترتيب وتنظيم الرفوف بشكل مستمر.

العمل على نظام المحاسبة (الكاشير) وإتمام عمليات البيع.

فتح وإغلاق المعرض حسب جدول العمل.

المحافظة على نظافة وترتيب بيئة العمل.

تحقيق أهداف المبيعات والمساهمة في زيادة الإيرادات.


نظام العمل:

يوم تدريب أسبوعياً في الأكاديمية.

5 أيام عمل أسبوعياً في المتجر.

شفتات متغيرة (صباحي / مسائي)

يوم اجازة

 

الشروط:

ألا يكون المتقدم على مقاعد الدراسة حالياً.

عدم وجود سجل تجاري باسم المتقدم.

عدم وجود تأمين طبي ساري.

ان يكون حصل على معدل ثانوي 70% فاكثر

ان يكون حاصل على معدل قدرات 50%فاكثر

 

المزايا:

توظيف فوري.

راتب شهري

تأمين طبي.

الحصول على شهادة محلية معتمدة من المؤسسة العامة للتدريب التقني والمهني.

الحصول على شهادة دولية معتمدة من City & Guilds.

فرص تطوير وظيفي ونمو مهني داخل الشركة.

breifcase0-1 years

locationAl Awaly, Riyadh

2 months ago
Sales Representative

Sales Representative

Mohammed Abdul Mohsen Al-Abdul Karim Company and Partners for Trade

SR 4,350 / Month dotFull-time
Job Role Summary The Operations and Sales Assistant works as a vital team member to ensure the highest levels of sales and provide an exceptional shopping experience for customers. The job holder is committed to accurately representing the company's standards, minimizing inventory loss risks, and ensuring legal and administrative safety for branches in coordination with the Human Resources and Administration Department. Main Responsibilities Customer Service: Welcoming visitors in a friendly manner, providing professional advice on products, and suggesting suitable options to meet their needs. Financial Operations: Completing accounting processes and following the proper procedures in managing cash registers (Cashier) and assisting in pricing goods. Sales Activation: Implementing guidelines for displaying brands and focusing on best-selling products to increase productivity. Visual Display: Continuously caring for display areas and the sales floor, and executing the exhibition supervisor's directives to improve overall appearance. Inventory Management: Committing to all company procedures to minimize loss and damage, and ensuring accurate unloading, transfer, and receipt of goods. Organization and Cleanliness: Taking full responsibility for the arrangement of the showroom and storage, and ensuring smooth product transfer from the internal warehouse. Operational Flexibility: Working on a shift basis (morning/evening) and executing any additional tasks that serve the interests of the exhibition. Qualifications and Experience Required Minimum high school diploma or equivalent. Previous experience in sales, preferably in the retail sector. Basic proficiency in using computer programs. Skills and Personal Attributes Exceptional communication and coordination skills with colleagues and customers. Ability to work as part of a team to achieve common goals. High accuracy and attention to detail. Flexibility and adaptability to fast-changing work variables throughout the day. Ability to withstand work pressure and manage multiple tasks effectively.

breifcase0-1 years

locationAl Shohda, Riyadh

28 days ago