Full-time Customer Service Representative Jobs in Riyadh

• Greet and welcome visitors warmly and professionally.
• Answer, screen, and direct phone calls appropriately.
• Handle visitor inquiries and provide accurate information.
• Maintain the reception area and common spaces in a clean and organized manner.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain records of visitors, calls, and office activities.
• Operate office equipment such as printers, scanners, photocopiers, and computers.
• Monitor office supplies inventory and coordinate restocking as needed.
• Support administrative and clerical tasks as assigned.
• Maintain filing systems and ensure proper documentation.

• 3+ years of experience in Reception or Customer Service is preferred.
• Excellent verbal and written communication skills.
• Professional appearance with a positive attitude.
• Strong customer service and interpersonal skills.
• Good telephone etiquette.
• Ability to multitask and work under pressure.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office applications.
• Clear communication skills in both Arabic and English.

Main Tasks:

• Managing and organizing home service bookings.
• Following up with customers and converting inquiries into confirmed bookings.
• Achieving sales targets and increasing bookings.
• Operating and following up with the home service team and scheduling appointments.
• Coordinating between clients and the team to ensure services are delivered efficiently.
• Monitoring customer satisfaction and addressing operational feedback.
• Preparing daily reports for bookings and sales.

Requirements:

• Experience in sales and booking management.
• Experience in operating and coordinating home service.
• Excellent communication and persuasion skills.
• Ability to organize appointments and follow up on daily operations.
• Experience in spas, salons, or home services is preferred.

Required Customer Service Employee and Flower Arrangement Assistant 🌸

We are looking for a active, polite, and responsible employee to work in a flower and gift shop, capable of welcoming customers, understanding their requests, assisting them in choosing bouquets and gifts, and contributing to arranging flowers and preparing daily orders.

Job Responsibilities:

Welcoming customers inside the showroom and responding to their inquiries professionally, following up on orders via phone and social media, entering orders and ensuring their details, and coordinating them with the team until they are prepared and delivered as required. Responsibilities also include assisting in arranging flowers, bouquets, and vases, preparing wrapping and gifts, organizing the showroom, monitoring the cleanliness and readiness of products, and helping in organizing daily stock.

Required Qualifications:

A polite personality and good interaction with customers, active and quick to learn, has a good taste and attention to detail, and is capable of handling the pressure of seasons and events. Having a little experience in customer service or sales is preferred, and previous experience in flower arrangement is not required if there is a willingness to learn.

We are looking for a person who:

Enjoys dealing with people, knows how to listen to the customer and understand their taste, cares about the beauty of details, and handles orders responsibly from the moment of receiving the customer until the order is delivered.

Benefits:

A beautiful and creative work environment, training in flower arrangement and gift preparation, an opportunity to acquire skills in customer service and sales, and incentives based on performance.For interested candidates, please send your CV or a brief overview of previous experience.

We are looking for a car rental female employee who possesses an elegant style and a distinguished presence in dealing with customers, characterized by high skills in negotiation, persuasion, and converting inquiries into successful contracts with complete professionalism.

Fluency, quick thinking, good behavior, and the ability to understand the client's needs and provide the appropriate solution in a smart and convincing manner are required.

It is preferable that she has previous experience in customer service or sales, and knowledge of rental programs such as the Dynamics program is considered an additional advantage and not a basic requirement.

Job Responsibilities:

• Receiving customers and serving them with high professionalism.
• Explaining offers and contracts in a clear and convincing manner.
• Negotiating with customers and closing contracts efficiently.
• Following up with customers and responding to inquiries via phone and WhatsApp.
• Entering contracts and data and following up on reservations.
• Maintaining customer satisfaction and building an excellent relationship with them.

Required Qualifications:

• Smart and astute personality.
• Strong communication and persuasion skills.
• Ability to handle work pressure and good conduct.
• Professional appearance and style.

• Processing and confirming guest room reservations made via phone, letter, or fax.
• Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
• Staying updated on all hotel promotions and processing reservations according to established procedures.
• Maintaining product knowledge and applying rate management effectively.
• Promoting good public relations to maximize business.
• Ensuring all incoming calls are answered according to Rotana standards.
• Organizing visa requests for hotel guests and identifying upselling opportunities.

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus