Full-time Customer Service Representative Jobs in Riyadh

We are looking for an administrative assistant to join the team, who will be responsible for organizing daily administrative tasks and ensuring the workflow runs efficiently. Responsibilities include managing official correspondence (emails, letters, and memos), preparing and printing reports, coordinating appointments and meetings, and following up and completing administrative transactions.
The role also includes following up and completing administrative transactions with external entities, archiving documents in an organized manner, entering and updating data in systems, and continuous coordination with various departments within the company, in addition to following up on internal requests such as vacations, letters, and forms, receiving calls and responding to inquiries, and preparing periodic reports for management.
Applicants are required to have high organizational skills, proficiency in Microsoft Office programs, and the ability to work under pressure and manage multiple tasks efficiently.
We provide a professional work environment and unique professional development opportunities.

Working hours are from 9 AM to 6 PM, with one day off per week.

We are looking for a professional secretary to join the team. The ideal candidate must possess excellent communication skills, proficiency in basic computer programs such as Microsoft Office, and the ability to work under pressure and manage multiple tasks efficiently. We provide a professional and motivating work environment with opportunities for growth and professional development.

We are looking for a professional secretary to join the team, where you will be responsible for managing official correspondence and organizing appointments and meetings, in addition to receiving visitors and responding to telephone inquiries in a professional manner. The position requires excellent communication skills and proficiency in using Microsoft Office programs, with the ability to work under pressure and manage multiple tasks efficiently. The ideal candidate should have strong organizational skills and attention to detail, along with previous experience in administrative and secretarial work.

Tasks and Responsibilities 1. First: Functional Preparation for New Employees - Managing the entire functional preparation process from accepting the job offer to the start date of work. - Preparing and issuing all employment documents for new employees accurately and on time. - Acting as the main point of contact for new employees, providing guidance and responding to their inquiries throughout all stages of preparation. - Coordinating with relevant departments and internal parties to ensure completion of visa requirements and compliance with regulatory requirements before starting work. - Maintaining and updating employee files in accordance with secure hiring requirements, auditing, and review. - Updating and tracking the progress of preparation procedures through applicant tracking systems and human resources information systems. - Providing a positive, consistent, and engaging experience for new employees according to Cognita standards. - Preparing functional preparation reports and providing stakeholders with the required updates. - Supporting projects to develop procedures, improve processes, and perform other tasks assigned by management. 2. Second: Government Relations and Compliance - Coordinating and communicating with government agencies, including the Ministry of Human Resources and Social Development, the General Directorate of Passports, and the General Organization for Social Insurance. - Managing all residency, visa, and immigration procedures, including issuance, renewal, transfer, and cancellation. - Ensuring compliance with Saudi Labor Law and the requirements of the localization program (Nitaqat). - Updating and managing company and employee data through government systems such as Qiwa, Absher for Business, and Muqeem. - Managing company registration procedures, licenses, and official documents, including commercial registration, municipal licenses, and chamber of commerce subscriptions. - Monitoring violations, fines, and legal issues and working to resolve them. - Managing registration and updates with the General Organization for Social Insurance and ensuring compliance with payroll and wage requirements. - Monitoring localization rates and supporting related compliance initiatives. - Supporting hiring and termination procedures in accordance with government regulations. - Preparing reports related to compliance, visa status, and other governmental matters. - Monitoring updates and regulatory changes and ensuring their implementation within the organization.

Join Saudi Net Link as a Secretary!
This is an exciting opportunity to work with a leading telecommunications company known for its advanced satellite connectivity solutions. You will play a vital role in ensuring smooth operations and effective communication within the office.

Key Responsibilities:

• Manage calls, emails, and office correspondence
• Schedule meetings and maintain calendars
• Prepare reports, letters, and official documents
• Organize and maintain filing systems
• Coordinate office activities and administrative tasks

Qualifications:

• Diploma or Bachelor’s degree in Administration or related field
• More than 2 years of experience
• Good communication and organizational skills
• Proficiency in Microsoft Office applications
• Ability to handle confidential information professionally

Location: Riyadh, Saudi Arabia
Employment Status: Non-employed candidates preferred, transferable IQAMA required.

Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
• Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
• Maintain an established filing system for all correspondence and report preparation.
• Promote public relations and maximize business opportunities.
• Ensure accurate room status at all times.
• Adhere to Rotana standards when answering incoming calls and managing emails.
• Organize visa requests for hotel guests and up-sell whenever possible.

Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.

Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:

• Understanding the job
• Teamwork
• Responsibility
• Recognizing differences
• Adaptability
• Customer focus