Join مهير العقارية as a Customer Service Supervisor!At مهير العقارية, we are dedicated to building impactful projects and creating exceptional experiences. We are looking for a proactive and engaging Customer Service Supervisor to connect with our customers and ensure their needs are met.
About the Role:As a Customer Service Supervisor, your responsibilities will include:
- Contacting potential and current customers to inform them about our products and services using provided scripts.
- Answering customer inquiries regarding our offerings.
- Understanding customer needs through effective questioning and completing sales processes.
- Collaborating with and assisting the external sales team.
- Monitoring and updating customer information regularly within the company's databases.
- Accurately handling customer requests.
- Addressing customer complaints and providing suitable solutions to maintain the company's reputation.
- Striving to achieve required sales targets and facilitate upcoming sales operations.
- Keeping records of calls and sales, and documenting notes to explain customer situations.
- Submitting periodic reports to direct management.
Join us in creating exceptional experiences for our customers!
