Join Rentokil Boecker® as an Operations OfficerWe are seeking a dedicated Operations Officer who will ensure the effective scheduling, dispatching, and execution of pest management services aligned with Rentokil Boecker® standards. Your role will be pivotal in delivering exceptional client experiences.
Key Responsibilities:- Implement standards from the Rentokil Boecker® Operations Manual.
- Schedule appointments based on client availability.
- Arrange appropriate dispatch for all teams.
- Follow up on pending appointments and develop monthly plans to minimize them.
- Ensure availability of chemicals and monitor consumption.
- Prepare daily schedules for technicians to guarantee timely execution of tasks.
- Collaborate with the sales department and manage communication regarding new clients.
- Handle and resolve client callbacks within a stipulated timeframe.
- Ensure compliance with Health and Safety Standards through auditing and customer surveys.
- Assist in training sessions and manage internal requests related to team members.
Requirements:- Bachelor’s Degree in Business Administration, Agribusiness, Environmental Science, or equivalent.
- At least 2 years of experience in operations or relevant field.
- Proficiency in English, Arabic is a plus.
- Strong decision-making and problem-solving skills.
- Excellent verbal and written communication skills.
- Attention to detail.
What We Offer:- Competitive Salary
- Medical Insurance
- Yearly ticket to home country
- 22 Vacation days per year
5,000 / Month
Full-time
