Full-time Supervisor Jobs for Fresh Graduates in Riyadh

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Team Leader-Housekeeping to join their team. This full-time position offers an opportunity to contribute to the guest experience W Hotels provides. As a Team Leader-Housekeeping, you will play a role in maintaining cleanliness and presentation standards across the hotel, ensuring guest satisfaction and operational efficiency.

W Hotels is part of the Marriott International portfolio and is dedicated to providing genuine life experiences. The company focuses on listening to and responding to guest needs, and reinventing luxury standards through its Whatever/Whenever service philosophy. This environment is suited for individuals who are original, creative, and forward-thinking.

Key Responsibilities

• Record the status of cleaned rooms on assignment sheets.
• Complete checklists to report on the cleanliness and condition of designated areas.
• Perform administrative tasks related to housekeeping operations.
• Identify room assignments and specific cleaning requirements for each space.
• Inspect guest rooms after they have been cleaned by housekeeping staff.
• Respond promptly to requests from guests and other departments.
• Enter guest rooms following established entry procedures, ensuring the room is vacant.
• Assist management in hiring, training, scheduling, appraising, and counseling employees.
• Reinforce disciplinary actions, motivate, and coach employees, serving as a role model in service delivery.
• Adhere to and enforce all hotel safety and security policies and procedures.
• Report maintenance issues, safety hazards, accidents, or injuries.
• Participate in required safety training and obtain necessary certifications.
• Maintain a clean and professional uniform and personal appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support all colleagues and treat them with dignity and respect.
• Assist the team in achieving common goals and objectives.
• Comply with quality assurance expectations and standards.
• Move at a required pace to respond to workplace situations.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
• Reach for objects above the head and below the knees, including bending, twisting, pulling, and stooping.
• Move within confined, enclosed, or elevated spaces.
• Navigate sloped, uneven, or slippery surfaces.
• Ascend and descend service stairs and ramps.
• Utilize continuous manual dexterity and gross motor skills with frequent use of bilateral hand dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work devices over sloped and uneven surfaces.
• Visually verify and interpret written documents.
• Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by managers that are within the scope of the role.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• No prior supervisory experience is required.

Required Skills

• Housekeeping
• Customer Service
• Teamwork
• Leadership

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is within the Housekeeping & Laundry job category.

Marriott International is committed to providing equal employment opportunities, valuing diversity, and fostering an inclusive environment. The company strives to prevent discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join their Housekeeping & Laundry team. This full-time, non-management position is integral to maintaining the high standards of cleanliness and guest experience that W Hotels is known for, contributing to a dynamic work environment.

Role Overview

As a Hotel Cleanliness Supervisor, you will play a key role in the daily operations of the hotel. You will act as a liaison between various departments to ensure seamless service delivery and uphold the luxury presentation of W Hotels. Your focus will be on maintaining the highest levels of cleanliness and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning schedules.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management in overseeing daily activities and operational flow.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate any changes to room assignments to relevant team members.
• Communicate operational issues and updates to the next shift.
• Complete all required departmental paperwork accurately and in a timely manner.
• Support management in employee hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching.
• Adhere strictly to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Uphold the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to W Hotels' standards.
• Anticipate and address guests' service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Communicate clearly and professionally with colleagues and guests.
• Develop and maintain positive working relationships with all team members.
• Listen and respond appropriately to the concerns of other employees.
• Ensure strict adherence to quality expectations and standards across all areas of responsibility.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
• Maintain a standing, sitting, kneeling, or walking posture for extended periods throughout an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Utilize computers and point-of-sale systems to enter and locate work-related information.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and best practices
• Maintaining quality standards
• Room status verification and management
• Prioritization and time management
• Interdepartmental coordination
• Issue resolution and problem-solving
• Accurate paperwork completion
• Employee hiring and onboarding
• Training and development
• Scheduling and workforce management
• Employee evaluation and performance management
• Counseling and disciplinary procedures
• Employee motivation and coaching
• Understanding and application of company policies
• Adherence to safety and security procedures
• Maintaining uniform and personal appearance standards
• Confidentiality and discretion
• Asset protection
• Delivering exceptional guest service standards
• Anticipating guest needs
• Assisting individuals with disabilities
• Clear and professional communication
• Building and maintaining positive working relationships
• Active listening skills
• Physical stamina and ability to perform manual tasks
• Computer proficiency
• Visual verification and attention to detail

Work Location and Type

This is a full-time, non-management position located at W Hotels in the Financial District, Riyadh, Saudi Arabia. The role is not remote.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Team Leader-Housekeeping to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with a passion for hospitality and a commitment to maintaining high standards of cleanliness and guest satisfaction. As a Team Leader-Housekeeping, you will play a crucial role in ensuring the smooth operation of the housekeeping department, contributing to the overall guest experience.

This role is based in the Financial District of Riyadh, Saudi Arabia, and requires a proactive approach to managing daily tasks and supporting the housekeeping team. You will be instrumental in upholding the W Hotels brand standards through meticulous attention to detail and a guest-centric mindset.

Key Responsibilities

• Enter the status of rooms cleaned into the system.
• Complete checklists to report the cleanliness and condition of each assigned area.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Identify room assignments and determine the specific type of cleaning required for each room.
• Inspect guest rooms after they have been cleaned by Housekeepers to ensure quality standards are met.
• Respond promptly and professionally to requests from guests and other departments.
• Enter guest rooms following established procedures for gaining access and ensuring vacancy before entering.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Serve as a role model for the housekeeping team, demonstrating professionalism and dedication.
• Follow all company and safety and security policies and procedures diligently.
• Report any maintenance problems, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Properly store all flammable materials in accordance with safety regulations.
• Ensure uniform and personal appearance are always clean and professional.
• Maintain the confidentiality of proprietary information.
• Protect company assets through responsible handling and care.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their comfort and accessibility.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards, identifying opportunities for improvement.
• Develop and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
• Develop and maintain positive working relationships with colleagues and other departments.
• Support the team to reach common goals, listening and responding appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Visually verify and interpret written documents.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience is required.
• No prior supervisory experience is required for this role.
• No specific licenses or certifications are currently required.

Required Skills

• Proficiency in Housekeeping operations and standards.
• Skills in Hiring, Training, Scheduling, Evaluating, Counseling, Disciplining, Motivating, and Coaching employees.
• Knowledge of Safety and Security Policies and procedures.
• Excellent Guest Service abilities.
• Strong Teamwork and collaboration skills.
• Effective Communication skills, both verbal and written.
• Familiarity with Computer Systems and point of sale systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Amazon Operations is seeking enthusiastic individuals for the Operations Supervisor role within its AMZL Logistics team. This position is instrumental in managing shifts across fulfillment centers, sortation centers, or delivery stations, ensuring the seamless progression of customer orders through the logistics chain. The role offers an opportunity to develop expertise in operational processes and to lead by example, requiring strong communication skills and a high level of ownership. We are looking for individuals who are engaging, innovative, supportive, adept at problem-solving, and pioneering in their approach.

Key Responsibilities

• Create and cultivate a safe working environment by proactively identifying safety opportunities within the designated work area.
• Manage and train Associates to ensure the delivery of exceptional service to customers.
• Ensure customer orders are fulfilled in strict adherence to established quality and safety guidelines.
• Continuously provide critical shift-related information to frontline management and operators.
• Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
• Engage with support functions and/or other departments to address common issues or needs in key performance areas such as process area readiness, 5S, safety, and training.
• Assist in solving complex logistics and supply chain challenges through data analysis, innovation, and process optimization.

Qualifications and Requirements

• Possess at least 1 year of experience working with Microsoft Office products and applications.
• Be able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.
• Be capable of lifting up to 49 pounds, standing and walking for shifts lasting up to 12 hours, and frequently performing actions such as pushing, pulling, squatting, bending, and reaching.

Required Skills

• Proficiency in Microsoft Office Suite, including Excel.
• Experience with Warehouse Management Systems (WMS).
• Strong data analysis capabilities.
• Ability to motivate team members to excel.
• A consistent focus on the customer in all decision-making.
• Flexibility with scheduling and work hours.
• Experience with Amazon Amnesty Floor Monitoring is preferred.

Additional Information

This is a full-time position. A Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or another relevant field is considered a preferred qualification. The role is located in Riyadh, Saudi Arabia.

About the Role

W Hotels, part of Marriott International, is seeking a Hotel Cleanliness Supervisor to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is responsible for maintaining the high cleanliness and presentation standards expected of W Hotels. The role ensures all guest areas meet stringent benchmarks, contributing to guest satisfaction and the hotel's reputation. This position involves a hands-on approach to quality assurance and acts as a key liaison between hotel departments to ensure seamless housekeeping operations and an immaculate environment for guests.

Key Responsibilities

• Conduct inspections of guest rooms, public areas, and pool facilities post-cleaning to ensure adherence to quality standards.
• Manage and analyze sold room reports to verify room status, identify discrepancies, and prioritize cleaning schedules.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management with daily activities and operational oversight.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in coordination with the Front Desk.
• Prepare, distribute, and communicate room assignment changes to relevant teams.
• Communicate critical issues and updates to the incoming shift to ensure service continuity.
• Complete all required departmental paperwork accurately and on time.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and supervisors.
• Listen and respond appropriately to employee concerns.
• Ensure strict adherence to quality expectations and standards.
• Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for an extended period across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent is required.
• At least 1 year of related work experience in housekeeping or a similar role is required.
• At least 1 year of supervisory experience is required.

Required Skills

• Proficiency in Housekeeping operations and best practices.
• Strong understanding and application of Quality Standards.
• Excellent Customer Service skills.
• Effective Teamwork and collaboration abilities.
• Demonstrated Problem-Solving capabilities.
• Clear and professional Communication skills.
• Leadership potential and ability to guide a team.

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment. The company is committed to non-discrimination on any protected basis, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is integral to maintaining the high quality standards associated with W Hotels. The role involves overseeing the cleanliness of guest rooms and public areas to ensure a seamless and comfortable experience for all guests.

As a Hotel Cleanliness Supervisor, you will serve as a key liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry. A proactive approach to problem-solving and a commitment to excellence are essential for operational efficiency and guest satisfaction.

Key Responsibilities

• Conduct thorough inspections of guest rooms, public areas, and the pool area post-cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning to optimize operational flow.
• Update the status of departing guest rooms to facilitate timely turnover.
• Support Housekeeping management in overseeing daily activities and operations.
• Coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk team.
• Prepare, distribute, and communicate any changes in room assignments to relevant staff.
• Communicate pertinent issues and updates to the next shift to ensure service continuity.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and respond appropriately to their concerns.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Push and pull loaded housekeeping carts and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout the work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point of sale systems.
• Read and visually verify information in various formats, including small print.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar role.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations and standards
• Quality assurance and inspection
• Room status verification and management
• Prioritization and workflow optimization
• Interdepartmental coordination
• Issue identification and resolution
• Effective communication
• Employee hiring and training
• Scheduling and performance evaluation
• Employee counseling and discipline
• Motivation and coaching techniques
• Adherence to safety and security policies
• Guest service standards
• Teamwork and collaboration
• Proficiency with computer systems

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific location is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International, the parent company, promotes non-discrimination on any protected basis, including disability and veteran status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Housekeeping Supervisor to join their team. This role, a full-time, non-management position, plays a vital part in maintaining the exceptional quality standards for which W Hotels are known. The ideal candidate has a keen eye for detail and a passion for ensuring a clean environment for guests.

Role Responsibilities

As a Housekeeping Supervisor, you will be responsible for maintaining the highest standards of cleanliness and guest satisfaction throughout the hotel. You will act as a key liaison between various departments, ensuring smooth operations and promptly resolving any issues related to room status and cleanliness.

• Inspect guest rooms, public areas, and pool area after cleaning by housekeepers to ensure adherence to quality standards.
• Review occupied room reports, verify room status, identify discrepancies, and prioritize room cleaning to meet operational requirements.
• Update room status for departing guests to ensure efficient turnover.
• Assist Housekeeping management in supervising and managing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to room discrepancies in coordination with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the relevant teams.
• Report any relevant issues or updates to the next shift to ensure continuity of service.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in employee hiring, training, scheduling, evaluation, counseling, disciplining, motivating, and coaching.
• Follow all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure that uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and meet guest service needs, including assisting individuals with disabilities.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language.
• Develop and maintain positive work relationships with colleagues and listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.
• Move, lift, push, pull, and place objects weighing 55 pounds or less without assistance, and more than 55 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, stooping, and crouching.
• Stand, sit, kneel, or walk for extended periods of time throughout the shift.
• Grasp, turn, and manipulate objects of varying sizes and shapes, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve information related to work using computers and/or point-of-sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonably assigned job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• At least one year of relevant experience required.
• At least one year of supervisory experience required.

Required Skills

• Proficiency in housekeeping operations and maintaining quality standards.
• Exceptional customer service and interpersonal skills.
• Strong teamwork and collaboration abilities.
• Effective problem-solving and decision-making capabilities.
• Excellent communication skills, both verbal and written.
• Experience in employee hiring, training, and scheduling.
• Ability to conduct employee evaluations and provide feedback.
• Knowledge of safety policies and procedures.
• Familiarity with computer systems and point-of-sale systems.

Job Details

Job Number: 26071742

Job Category: Housekeeping & Laundry

Location: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519

Work Type: Full-time

Experience Required: 0-1 year

Remote Work: No

Position Type: Non-management

About the Role

W Hotels is seeking a dedicated Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals with 0-1 year of experience looking to develop their career in hotel operations. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience, upholding the W Hotels' "Whatever/Whenever" service philosophy.

This role is a key part of the Rooms & Guest Services Operations department, contributing to the brand's commitment to redefining luxury and opening doors and minds. You will be part of a dynamic environment that embraces new experiences and fosters a culture of readiness and innovation.

Key Responsibilities

• Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
• Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and essential property information.
• Accommodate guest requests by contacting the appropriate staff and following up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
• Count and secure the bank at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Develop and maintain positive working relationships with team members, supporting them to reach common goals and listening and responding appropriately to employee concerns.
• Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to management, and complete safety training and certifications.
• Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, and assist individuals with disabilities.
• Thank guests with genuine appreciation and speak using clear and professional language.
• Prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and locate information using computers and POS systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Cashiering
• Training
• Teamwork
• Communication
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels is seeking a Supervisor-Guest Service to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals looking to start their career in hotel operations. The role is instrumental in ensuring an exceptional guest experience from arrival to departure, upholding W Hotels brand standards.

This position is based in the Financial District of Riyadh. The Supervisor-Guest Service will serve as a key point of contact for guests, addressing their needs and ensuring a seamless and memorable stay. The role requires a proactive approach to service and a commitment to high standards of hospitality.

Key Responsibilities

• Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
• Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify or adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and essential property information.
• Accommodate guest requests by contacting the appropriate staff and following up to ensure satisfaction.
• Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
• Count and secure the cash bank at the beginning and end of each shift, obtaining manual authorizations and adhering to all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
• Develop and maintain positive working relationships, supporting the team to reach common goals and responding appropriately to employee concerns.
• Adhere to company policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
• Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information.
• Protect company assets and welcome and acknowledge guests, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and locate information using computers and POS systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Cashiering
• Training
• Communication
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued. The company is dedicated to non-discrimination on any protected basis, including disability and veteran status.

About the Role

W Hotels is seeking a dedicated and guest-focused Guest Services Supervisor to join their team in Riyadh, Saudi Arabia. This is a full-time, non-supervisory position, suitable for individuals with 0-1 year of experience looking to launch their career in hospitality. As a Guest Services Supervisor, you will be instrumental in ensuring exceptional guest experiences from check-in to check-out, embodying W Hotels' commitment to creating memorable stays.

Work Environment and Context

This role is situated within Riyadh's vibrant financial district, offering a dynamic work environment. You will be part of a team passionate about delivering innovative and inspiring experiences, contributing to W Hotels' reputation for luxury and exceptional service.

Key Tasks and Responsibilities

• Process all guest check-ins, including verifying guest identity, method of payment, room assignment, and activating/issuing room keys.
• Prepare accurate guest accounts according to individual requirements and input Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify and adjust bills as needed.
• Compile and review daily reports, records, and emergency logs.
• Complete cashier reports and balance accounts accurately.
• Provide guests with directions and essential property information.
• Respond to guest requests by contacting appropriate staff and following up to ensure satisfaction.
• Process all types of payments, vouchers, post-charges, and expenses, and balance and deposit receipts.
• Count and secure cash at the beginning and end of each shift, obtain manual authorizations, and adhere to all accounting procedures.
• Report any guest theft to Loss Prevention/Security.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, and serve as a role model and first point of contact for Fair Treatment/Open Door policy.
• Develop and maintain positive working relationships with team members, support them in achieving common goals, and respond appropriately to employee concerns.
• Adhere to company policies and procedures, report accidents, injuries, and unsafe working conditions, and complete safety training and certifications.
• Maintain a clean and professional appearance and ensure the confidentiality of proprietary information, and protect company assets.
• Welcome and acknowledge all guests, anticipate their service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Speak clearly and professionally, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure compliance with quality standards and input and retrieve information using computers and Point of Sale systems.
• Stand, sit, or walk for extended periods and move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant experience.
• At least one year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Training
• Leadership
• Teamwork
• Communication
• Problem Solving

Additional Job Information

Marriott International is committed to being an equal opportunity employer, and celebrates diversity at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and meticulous Hotel Housekeeping Supervisor to join their team. This full-time, non-management position plays a vital role in maintaining the exceptional quality standards for which W Hotels are known. As a Hotel Housekeeping Supervisor, you will be instrumental in ensuring a flawless guest experience by overseeing the cleanliness and presentation of all hotel areas.

Key Tasks and Responsibilities

• Inspect guest rooms and public areas, and pool area after cleaning to ensure adherence to quality standards.
• Run reports of rooms sold, verify room status, and identify discrepant rooms.
• Prioritize room cleaning based on operational needs and guest arrivals/departures.
• Update the status of departing guest rooms to facilitate efficient check-out.
• Assist Housekeeping management in overseeing daily activities and operations.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Desk, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to relevant teams.
• Communicate important issues and updates to the next shift to ensure service continuity.
• Complete all required paperwork accurately and in a timely manner.
• Assist management in recruiting, training, scheduling, appraising, counseling, disciplining, motivating, and directing staff.
• Adhere to all company, safety, and security policies and procedures.
• Report any maintenance issues, safety hazards, accidents, or injuries immediately.
• Complete all required safety training and certifications.
• Ensure uniform and personal appearance are clean, professional, and in compliance with company standards.
• Maintain confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipate their service needs, and fulfill them.
• Assist individuals with disabilities and ensure their needs are met with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.
• Move, lift, carry, and place objects weighing 25 pounds or less without assistance, and more than 25 pounds with assistance.
• Push and pull a loaded housekeeping cart and other work-related machinery over sloped and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods throughout a full work shift.
• Grasp, turn, and manipulate objects of varying size and shape, requiring fine motor skills and hand-eye coordination.
• Enter and retrieve work-related information using computers and/or Point of Sale systems.
• Read and visually verify information in a variety of formats, including small print.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent.
• At least one year of relevant experience in housekeeping or a similar role.
• At least one year of supervisory experience.

Core Competencies

• Housekeeping operations and best practices.
• Maintaining quality standards.
• Verifying room status.
• Prioritizing tasks.
• Interdepartmental coordination and communication.
• Problem-solving and decision-making.
• Accurate paperwork completion.
• Staff recruitment and onboarding.
• Staff training and development.
• Scheduling and workforce management.
• Staff performance appraisal and management.
• Counseling and disciplinary procedures.
• Motivating and directing staff.
• Understanding and applying company policies.
• Adherence to safety and security procedures.
• Reporting maintenance issues.
• Completing safety training and certifications.
• Maintaining uniform and appearance standards.
• Maintaining confidentiality.
• Protecting company assets.
• Delivering exceptional guest service standards.
• Anticipating guest needs.
• Assisting individuals with disabilities.
• Clear and professional communication.
• Building and maintaining positive working relationships.
• Active listening skills.
• Physical ability to perform demanding tasks.
• Ability to handle and maneuver housekeeping carts.
• Computer proficiency for data entry and system navigation.
• Visual verification of information.

Job Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department, ensuring high standards of cleanliness and guest satisfaction. The Housekeeping Coordinator serves as a key link between various hotel departments, contributing to an efficient and seamless guest experience.

This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry. The coordinator will be responsible for managing daily housekeeping operations, coordinating room status, and resolving discrepancies to ensure guest rooms are prepared promptly.

Key Responsibilities

• Run sold room reports and verify the status of each room.
• Identify discrepant rooms and prioritize their cleaning.
• Update the status of departing guest rooms.
• Assist Housekeeping management in overseeing daily activities.
• Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of 'Do Not Disturb' rooms.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for cleaning.
• Complete all required Housekeeping paperwork accurately.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Thank guests with genuine appreciation for their patronage.
• Ensure adherence to quality expectations and standards.
• Develop and maintain positive working relationships with colleagues.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations.
• Understanding of Engineering, Front Office, and Laundry department functions.
• Strong Communication skills.
• Effective Teamwork abilities.
• Proven Problem-solving capabilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity for all associates.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department and maintaining the high standards expected by W Hotels. The Housekeeping Coordinator will serve as a vital link between various hotel departments, contributing to an exceptional guest experience. This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry, playing a key role in managing daily housekeeping operations, ensuring efficiency, and supporting the management team.

Key Responsibilities

• Run sold room reports and verify room status to identify discrepant rooms.
• Prioritize room cleaning based on operational needs and guest departures.
• Update the status of departing guest rooms to facilitate efficient turnover.
• Assist Housekeeping management in overseeing and coordinating daily activities.
• Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms with the Front Desk.
• Prepare and distribute room assignments to Housekeeping staff.
• Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
• Ensure that vacant dirty rooms are cleaned within the required timeframe.
• Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
• Complete all required Housekeeping paperwork accurately and efficiently.
• Adhere to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs with genuine appreciation.
• Ensure adherence to quality expectations and standards in all housekeeping operations.
• Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
• Listen and respond appropriately to the concerns of other employees.
• Speak with others using clear and professional language.
• Prepare and review written documents accurately and completely.
• Enter and locate work-related information using computers.
• Stand, sit, or walk for extended periods of time as required by the role.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• At least 1 year of related work experience in housekeeping or a similar role is preferred.
• No supervisory experience is required for this position.
• No specific licenses or certifications are required.

Required Skills

• Proficiency in Housekeeping operations and procedures.
• Ability to coordinate effectively with Engineering, Front Office, and Laundry departments.
• Strong Communication skills for clear and professional interaction.
• Demonstrated Teamwork capabilities to support colleagues and achieve shared objectives.
• Effective Problem-solving skills to address operational challenges.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated, recognizing that the greatest strength lies in the rich blend of culture, talent, and experiences of their associates. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Supervisor-Pool to join their team. This full-time, non-management position is based in the Financial District and contributes to the guest experience within the Golf, Fitness & Entertainment category. The role is suitable for individuals with 0-1 years of experience who are focused on creating a welcoming environment for guests.

W Hotels aims to awaken curiosity and expand worlds, offering guests a place to enjoy life and broaden their perspectives. The brand is recognized for reinventing luxury and fostering a spirit of readiness and harmony. The Whatever/Whenever service culture is central to fulfilling guest needs. W Hotels invites original, innovative, and forward-thinking individuals to join a global team where they can perform their best work and achieve personal and professional growth.

Key Responsibilities

• Develop and advertise recreational activity programs and notices using publishing software.
• Conduct inventory of supplies, materials, and equipment, reporting low stock items to the supervisor or manager.
• Encourage, recruit, enroll, and schedule guests for participation in recreational activities.
• Foster an atmosphere of relaxation for guests.
• Provide guests with information about recreational facilities and activities.
• Promote the rules and regulations of recreational facilities to ensure guest and member safety and well-being.
• Observe activities in recreational facilities and respond appropriately according to local operating procedures in the event of an emergency.
• Identify potential situations where guests cannot safely participate in an activity and report them to a supervisor/manager.
• Offer assistance to injured guests until emergency medical services arrive.
• Clean and maintain recreational equipment and supplies.
• Assist management in training, motivating, and coaching employees, serving as a departmental role model or mentor.
• Report accidents, injuries, and unsafe working conditions to the manager; complete safety training and obtain certifications.
• Comply with all company safety and security policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications.
• Ensure that uniforms and personal appearance are neat and professional.
• Maintain the privacy of company proprietary information and protect company assets.
• Support all co-workers and treat them with dignity and respect.
• Support the team to achieve common goals.
• Meet quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing less than 25 pounds (** Kg) or its equivalent without assistance.
• Assist in moving, lifting, carrying, and placing objects weighing more than 50 pounds (** Kg).
• Stand, sit, or walk for extended periods or for the entire work shift.
• Read and visually verify information in various formats (*, small print).
• Visually inspect tools, equipment, or machines (*, to identify defects).
• Enter and locate work-related information using computers or point-of-sale systems.
• Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination.
• Reach above the head and below the knees, including bending, waist twisting, crouching, and stooping.
• Move through narrow, confined, or elevated spaces.
• Move over sloped, uneven, or slippery surfaces and stairways.
• Climb up and down stairs and/or service ramps.
• Welcome and acknowledge all guests according to company standards.
• Speak to others using clear and professional language; answer the telephone using appropriate etiquette.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• High school diploma or equivalent GED certificate.
• One year of related work experience.
• One year of supervisory experience.
• CPR Certification.
• First Aid Certification.
• Proficiency with fitness and recreation equipment.
• Any certification or training required by local and state agencies.

Required Skills

• Recreation Program Development
• Inventory Management
• Guest Engagement
• Promotions
• Facility Maintenance
• Employee Training
• Safety Procedures
• CPR Certification
• First Aid Certification
• Fitness and Recreation Equipment

Work Environment and Details

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role falls under the Golf, Fitness, & Entertainment job category. Marriott International is committed to providing equal opportunity and fostering an environment where diversity is valued and celebrated. The company actively promotes an inclusive workplace, valuing the fusion of cultures, talents, and experiences of its associates. Marriott International is committed to not discriminating based on disability, veteran status, or other characteristics protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is essential for upholding the high standards of cleanliness and guest experience associated with W Hotels. The role involves overseeing the cleanliness of guest rooms, public areas, and other hotel facilities to ensure they meet stringent quality benchmarks.

As part of Marriott International, W Hotels is committed to fostering an environment of inclusivity and equal opportunity. This role offers the opportunity to be part of an international team and contribute to a meaningful career.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool to ensure adherence to quality standards after housekeeping staff have completed their work.
• Generate reports on occupied rooms, verify room statuses, identify rooms that do not meet standards, and prioritize cleaning tasks.
• Update guest room statuses upon departure.
• Assist housekeeping management in overseeing daily operations.
• Liaise with housekeeping, engineering, front desk, and laundry departments to coordinate efforts.
• Document and resolve issues related to non-compliant rooms in coordination with the front desk.
• Prepare, distribute, and communicate changes to assignment sheets and schedules.
• Report any unresolved issues to the incoming shift.
• Perform required administrative tasks.
• Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Follow and enforce all chain safety policies and procedures, reporting maintenance issues, accident hazards, accidents, or injuries.
• Complete required safety training and certifications.
• Maintain a clean and professional uniform and appearance.
• Respect the confidentiality of proprietary information and protect company assets.
• Support colleagues with dignity and respect, and contribute to the team's common goals.
• Comply with quality assurance expectations and standards.
• Respond to work situations at the required speed, which may include running, walking, or jogging.
• Visually read and verify information in various formats, including small print.
• Visually inspect tools, equipment, and machines for defects.
• Enter and retrieve work-related information using computers and point-of-sale systems.
• Handle objects of varying sizes and weights requiring excellent manual dexterity and eye-hand coordination.
• Reach for objects above the head and below the knees, involving bending, twisting, pulling, and stooping.
• Navigate narrow, confined, or elevated spaces.
• Move across sloped, uneven, or slippery surfaces.
• Ascend and descend stairs and service ramps.
• Utilize continuous manual dexterity and gross motor skills, with frequent use of bimanual dexterity and excellent motor skills.
• Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
• Push and pull a loaded housekeeping cart and other work appliances on sloped and uneven surfaces.
• Stand, kneel, sit, or walk for extended periods or at a high frequency throughout a full shift.
• Listen and respond appropriately to guest and employee concerns.
• Use clear and courteous language in all communications.
• Perform all other duties as requested by management that are consistent with the position.

Qualifications and Requirements

• High school diploma or equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Housekeeping operations
• Laundry operations
• Adherence to quality standards
• Reporting
• Supervision
• Coordination and collaboration
• Problem-solving
• Scheduling
• Administrative tasks
• Hiring and training
• Performance evaluation
• Employee motivation and discipline
• Understanding and application of safety policies
• Identifying and reporting maintenance issues and accident prevention
• Maintaining professional appearance
• Confidentiality
• Teamwork and support
• Quality assurance
• Customer service
• Clear and effective communication
• Proficiency with computer systems and point-of-sale (POS) systems
• Manual dexterity and eye-hand coordination
• Mobility and physical stamina for various work environments

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

PepsiCo is seeking a dedicated Maintenance Store Supervisor to join our team in Riyadh, Saudi Arabia. This full-time role is essential for the efficient operation of our engineering stores, supporting the company's commitment to growth and sustainability through our pep+ strategy. PepsiCo fosters a diverse and inclusive environment and is proud to be Mowaamah-GOLD certified in Saudi Arabia.

Role Overview

As the Maintenance Store Supervisor, you will be responsible for the overall management and upkeep of the engineering store. This includes adhering strictly to Standard Operating Procedures (SOPs) and ensuring compliance with all relevant policies and standards, such as EHS, GMP, and QFS. The role requires a proactive individual capable of effectively coordinating with various departments and managing inventory to support business operations.

Key Responsibilities

• Oversee the overall maintenance of the Engineering store in accordance with established SOPs.
• Ensure the implementation of all relevant policies and standards, including EHS, GMP, and QFS.
• Monitor stock levels and initiate re-ordering of parts when they reach specified re-order levels, in coordination with maintenance managers.
• Closely monitor stock movement and provide timely reports to maintenance managers.
• Ensure all store transactions are updated daily on the store inventory system.
• Create codes for new items in coordination with maintenance managers and the IT department.
• Oversee the execution and results of monthly and yearly inventory processes, identifying and implementing necessary corrective actions.
• Liaise with POC, MuBuy, suppliers (local and imported), and the Finance team to manage the procurement of materials and services for maintenance requirements.
• Coordinate with the customs clearance team for the clearance of shipments related to the SP and Maintenance functions.
• Track all stored operating supplies and materials, delivering reports to concerned department heads.
• Identify slow-moving and obsolete items, liaising with maintenance managers and the Finance Department to take appropriate action.
• Ensure strict adherence to COSO/SOX requirements.
• Understand and act upon engineering store requirements essential for supporting business operations.
• Manage administrative issues, including timesheets, following procedures, implementing and using maintenance software, conducting safety inspections, and adhering to OHS policies.
• Communicate and follow up with the purchasing department for quotations and delivery of materials to maintain stock within defined limits.
• Implement, sustain, and participate in the continual improvement of the OH&S Management System in the area of responsibility, in accordance with legislation, PepsiCo GEHSMS, and relevant EHS standards, ensuring proper controls for hazards and risks and achievement of OH&S targets.
• Maintain daily contact with the Direct Manager and peers.
• Make decisions on parts ordering based on re-order levels.
• Make decisions on implementing Food and industrial safety standards.

Qualifications and Requirements

• Ability to coordinate interaction between different departments.
• Experience in warehouse/inventory and spare parts management.
• Good knowledge of using SAP.
• General knowledge and ability to use computers, including MS Office applications.
• Good command of the English language.
• Knowledge of Quality and Food Safety (QFS) systems and policies.
• Knowledge of Environment, Health, and Safety (EHS) systems and policies.

Required Skills

• Warehouse/Inventory and Spare Parts Management
• SAP proficiency
• MS Office Applications
• Quality and Food Safety (QFS) Systems and Policies
• Environment, Health and Safety (EHS) Systems and Policies
• Strong Communication and Interpersonal Skills
• Teamwork and Collaboration
• Problem-solving and Analytical Thinking
• Leadership and Motivation
• Flexibility and Adaptability to change
• Ability to evaluate technical capabilities and assign duties
• Capability to lead modifications and small projects

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

W Hotels is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is crucial for maintaining the exceptional quality standards that W Hotels is known for. As a Hotel Cleanliness Supervisor, you will play a key role in ensuring that all guest rooms, public areas, and facilities meet our stringent cleanliness and presentation benchmarks, contributing directly to the guest experience. This role involves a blend of hands-on inspection, operational coordination, and team support. You will act as a vital link between various hotel departments, ensuring seamless operations and swift resolution of any issues that may impact guest satisfaction. If you are passionate about hospitality, possess a keen eye for detail, and are eager to grow within a dynamic luxury brand, this opportunity at W Hotels, part of Marriott International, is for you.

Key Responsibilities

• Inspect guest rooms, public areas, pool areas, and other hotel facilities after cleaning by Housekeepers to ensure adherence to quality standards.
• Run sold room reports, verify room status, identify discrepant rooms, and prioritize room cleaning to optimize operational efficiency.
• Update the status of departing guest rooms to ensure timely preparation for new arrivals.
• Assist Housekeeping management in overseeing and managing daily activities within the department.
• Serve as a liaison to coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the housekeeping team.
• Communicate relevant issues and updates to the next shift to ensure continuity of service.
• Complete all required departmental paperwork accurately and efficiently.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure adherence to all company and safety and security policies and procedures.
• Report any maintenance problems, safety hazards, accidents, or injuries promptly.
• Complete all required safety training and certifications.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities to ensure their comfort and accessibility.
• Thank guests with genuine appreciation, fostering positive interactions.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with colleagues and other departments.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards in all aspects of the role.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience in housekeeping or a similar hospitality role.
• At least 1 year of supervisory experience.

Required Skills

• Proficiency in housekeeping operations and quality standards.
• Ability to verify room status and manage room assignments effectively.
• Strong prioritization and organizational skills.
• Excellent coordination and communication abilities.
• Skilled in issue resolution and problem-solving.
• Competence in completing required paperwork.
• Experience in hiring, training, scheduling, and employee evaluation.
• Aptitude for counseling, discipline, motivation, and coaching staff.
• Knowledge of company policies and safety and security procedures.
• Ability to report maintenance issues and identify safety hazards.
• Understanding of uniform and personal appearance standards.
• Commitment to maintaining confidentiality and protecting company assets.
• Exceptional guest service skills, including anticipating guest needs.
• Ability to assist individuals with disabilities.
• Clear and professional communication skills.
• Ability to develop and maintain positive working relationships.
• Active listening skills.
• Physical stamina for standing, sitting, kneeling, or walking for extended periods.
• Ability to push and pull loaded housekeeping carts and other machinery over various surfaces.
• Capability to reach overhead, bend, twist, pull, and stoop.
• Dexterity in grasping, turning, and manipulating objects of varying size and weight.
• Computer proficiency for entering and locating work-related information.
• Ability to read and visually verify information in various formats.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role requires adherence to all company and safety and security policies and procedures. Maintaining a clean and professional uniform and personal appearance is expected at all times. Protecting company assets and maintaining the confidentiality of proprietary information are also key aspects of this role.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Manager-Housekeeping to oversee the cleanliness and guest satisfaction standards across the property. This full-time management position is integral to maintaining a well-maintained and welcoming environment for guests and staff. The role involves managing daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services, contributing to operational efficiency and departmental budget management.

Key Responsibilities

• Oversee and manage the daily shift operations of the Housekeeping department, and if applicable, the Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure all guest rooms, public spaces, and employee areas are kept clean and impeccably maintained.
• Conduct regular inspections of guest rooms and public areas, identifying issues and holding staff accountable for corrective actions.
• Ensure guest room status is communicated promptly and efficiently to the Front Desk.
• Prepare daily work assignments by obtaining lists of rooms requiring immediate cleaning and identifying prospective check-outs or discharges.
• Monitor and manage inventory levels of housekeeping supplies to ensure adequate stock.
• Support and supervise an effective inspection program for all guestrooms and public spaces to uphold quality standards.
• Manage the department's impact on the property's overall financial goals, striving to achieve or exceed budgeted objectives.
• Verify that all employees are equipped with the correct supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff, ensuring clear understanding and follow-up on corrective actions.
• Supervise daily Housekeeping shift operations, ensuring strict compliance with all established housekeeping policies, standards, and procedures.
• Participate actively in departmental meetings, conveying departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs), and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition is consistently practiced across all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and acknowledge team member contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to enhance guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or GED required.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable.
• If holding a high school diploma or GED, 2 years of experience in housekeeping or a related professional area is required.
• If holding a 2-year degree, no prior work experience is required.

Required Skills

• Housekeeping Operations
• Laundry Operations
• Recreation/Health Club Management
• Budget Management
• Human Resources Management
• Customer Service Excellence
• Leadership and Team Motivation
• Teamwork and Collaboration
• Problem-Solving
• Effective Communication

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia. The role is not remote.

Company Information

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, actively fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.