Full-time Supervisor Jobs in Riyadh

More than 368 Full-time Supervisor Jobs in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!



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Investigations Supervisor

Investigations Supervisor

📣 Job AdNew

Zakat, Tax and Customs Authority

Full-time

About the Role

The Zakat, Tax and Customs Authority (ZATCA) is seeking an Investigations Supervisor to join its team in Riyadh. This pivotal role involves leading work activities with a degree of autonomy to achieve long-term objectives. The successful candidate will oversee the implementation of operational plans and drive improvements in ZATCA's policies, procedures, and standards. A core aspect of this position is developing and executing ZATCA's internal investigation strategy, managing case collection and assessment, and ensuring the effective implementation of investigation recommendations.

Jobholders at this level are responsible for the proper development of ZATCA's internal investigation strategy and the execution of internal investigation operations. This includes managing the entire lifecycle of an investigation, from initial case identification and evidence collection to assessment and the implementation of recommended actions.

Key Responsibilities

  • Conduct research and comparative studies in the area of investigations to aid in the development of a comprehensive investigation strategy for ZATCA.
  • Assist in the development and dissemination of pertinent investigative tools, templates, and checklists with related functions within ZATCA.
  • Assist in conducting mandatory employee awareness training to inform and educate employees on ZATCA's code of conduct.
  • Maintain and periodically update database systems storing all ongoing and closed investigation cases to archive data for future reference.
  • Receive cases through the correspondence system and emails, collect evidence, and request documentation from relevant employees to support investigations with reliable and credible data.
  • Conduct preliminary assessments and studies of breaches or misconduct cases to quantify possible risks and determine root causes.
  • Identify cases requiring a formal investigation and prepare subpoenas for concerned employees to initiate the formal investigation process.
  • Assist in the development of case summarizing reports, describing the progress of employee investigations, including employee statements and notes.
  • Document the entire investigation process, including recommended actions.
  • Present developed case reports to the Governor and Deputy Governor to receive required approvals and ensure alignment with investigation policies.
  • Communicate approved recommendations from the Governor to relevant stakeholders to proceed with further actions, including the imposition of punishments when needed.
  • Assist in weekly follow-ups with relevant stakeholders to ensure the implementation of recommendations, aiming to preserve the Authority's rights and reputation.
  • Follow all relevant policies, processes, and standard operating procedures to ensure work is carried out in a controlled and consistent manner.
  • Help in solving escalated problems and provide needed support for the junior team to ensure work is carried out efficiently.
  • Escalate complex problems to the relevant person to ensure cases/issues are closed properly.
  • Perform other duties as requested.

Qualifications and Requirements

  • A Bachelor's degree in Legal Studies or equivalent is required.
  • A Master's degree in Legal Studies or equivalent is preferred.
  • A minimum of 5 years of relevant experience is required.

Required Skills

  • Advanced proficiency in Legislations and Regulations.
  • Advanced skills in Research and Analysis.
  • Advanced capabilities in Legal Advisory.
  • Proficient in Contracts and Agreements Management.
  • Proficient in Legal Writing and Policy Drafting.
  • Proficient in Negotiation and Influence.
  • Proficient in Professionalism.
  • Proficient in Results Oriented.
  • Proficient in Customer Focus.
  • Developing skills in Collaboration and Communication.
  • Developing capabilities in Enablement of Change and Innovation.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia, with the Zakat, Tax and Customs Authority. The role requires 5-10 years of relevant experience.

breifcase5-10 years

locationRiyadh

1 day ago
Team Leader-Housekeeping

Team Leader-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Team Leader-Housekeeping to join their team. This full-time position offers an opportunity to contribute to the guest experience W Hotels provides. As a Team Leader-Housekeeping, you will play a role in maintaining cleanliness and presentation standards across the hotel, ensuring guest satisfaction and operational efficiency.

W Hotels is part of the Marriott International portfolio and is dedicated to providing genuine life experiences. The company focuses on listening to and responding to guest needs, and reinventing luxury standards through its Whatever/Whenever service philosophy. This environment is suited for individuals who are original, creative, and forward-thinking.

Key Responsibilities

  • Record the status of cleaned rooms on assignment sheets.
  • Complete checklists to report on the cleanliness and condition of designated areas.
  • Perform administrative tasks related to housekeeping operations.
  • Identify room assignments and specific cleaning requirements for each space.
  • Inspect guest rooms after they have been cleaned by housekeeping staff.
  • Respond promptly to requests from guests and other departments.
  • Enter guest rooms following established entry procedures, ensuring the room is vacant.
  • Assist management in hiring, training, scheduling, appraising, and counseling employees.
  • Reinforce disciplinary actions, motivate, and coach employees, serving as a role model in service delivery.
  • Adhere to and enforce all hotel safety and security policies and procedures.
  • Report maintenance issues, safety hazards, accidents, or injuries.
  • Participate in required safety training and obtain necessary certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Respect the confidentiality of proprietary information and protect company assets.
  • Support all colleagues and treat them with dignity and respect.
  • Assist the team in achieving common goals and objectives.
  • Comply with quality assurance expectations and standards.
  • Move at a required pace to respond to workplace situations.
  • Visually inspect tools, equipment, and machines for defects.
  • Enter and retrieve work-related information using computers and point-of-sale systems.
  • Grasp, turn, and manipulate objects of varying size and weight requiring fine motor skills and hand-eye coordination.
  • Reach for objects above the head and below the knees, including bending, twisting, pulling, and stooping.
  • Move within confined, enclosed, or elevated spaces.
  • Navigate sloped, uneven, or slippery surfaces.
  • Ascend and descend service stairs and ramps.
  • Utilize continuous manual dexterity and gross motor skills with frequent use of bilateral hand dexterity and excellent motor skills.
  • Move, lift, carry, and place objects weighing up to 55 pounds (25 kg) without assistance, and objects over 55 pounds (25 kg) with assistance.
  • Push and pull a loaded housekeeping cart and other work devices over sloped and uneven surfaces.
  • Visually verify and interpret written documents.
  • Stand, kneel, sit, or walk for extended periods or at a high frequency for a full shift.
  • Listen and respond appropriately to guest and employee concerns.
  • Use clear and courteous language in all communications.
  • Perform all other duties as requested by managers that are within the scope of the role.

Qualifications and Requirements

  • High school diploma or equivalent.
  • At least 1 year of related work experience.
  • No prior supervisory experience is required.

Required Skills

  • Housekeeping
  • Customer Service
  • Teamwork
  • Leadership

Work Environment and Details

This is a full-time, non-management position located in Riyadh, Saudi Arabia. The role is within the Housekeeping & Laundry job category.

Marriott International is committed to providing equal employment opportunities, valuing diversity, and fostering an inclusive environment. The company strives to prevent discrimination based on protected characteristics, including disability, veteran status, and any other aspect covered by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor to join their Housekeeping & Laundry team. This full-time, non-management position is integral to maintaining the high standards of cleanliness and guest experience that W Hotels is known for, contributing to a dynamic work environment.

Role Overview

As a Hotel Cleanliness Supervisor, you will play a key role in the daily operations of the hotel. You will act as a liaison between various departments to ensure seamless service delivery and uphold the luxury presentation of W Hotels. Your focus will be on maintaining the highest levels of cleanliness and guest satisfaction.

Key Responsibilities

  • Conduct thorough inspections of guest rooms, public areas, and pool areas after cleaning to ensure adherence to quality standards.
  • Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning schedules.
  • Update the status of departing guest rooms to facilitate efficient turnover.
  • Assist Housekeeping management in overseeing daily activities and operational flow.
  • Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms in collaboration with the Front Desk.
  • Prepare, distribute, and communicate any changes to room assignments to relevant team members.
  • Communicate operational issues and updates to the next shift.
  • Complete all required departmental paperwork accurately and in a timely manner.
  • Support management in employee hiring, training, scheduling, performance evaluation, counseling, discipline, motivation, and coaching.
  • Adhere strictly to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance at all times.
  • Uphold the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to W Hotels' standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Communicate clearly and professionally with colleagues and guests.
  • Develop and maintain positive working relationships with all team members.
  • Listen and respond appropriately to the concerns of other employees.
  • Ensure strict adherence to quality expectations and standards across all areas of responsibility.
  • Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Maintain a standing, sitting, kneeling, or walking posture for extended periods throughout an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Utilize computers and point-of-sale systems to enter and locate work-related information.
  • Read and visually verify information in various formats, including small print.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in housekeeping or a similar role.
  • At least 1 year of supervisory experience.

Required Skills

  • Housekeeping operations and best practices
  • Maintaining quality standards
  • Room status verification and management
  • Prioritization and time management
  • Interdepartmental coordination
  • Issue resolution and problem-solving
  • Accurate paperwork completion
  • Employee hiring and onboarding
  • Training and development
  • Scheduling and workforce management
  • Employee evaluation and performance management
  • Counseling and disciplinary procedures
  • Employee motivation and coaching
  • Understanding and application of company policies
  • Adherence to safety and security procedures
  • Maintaining uniform and personal appearance standards
  • Confidentiality and discretion
  • Asset protection
  • Delivering exceptional guest service standards
  • Anticipating guest needs
  • Assisting individuals with disabilities
  • Clear and professional communication
  • Building and maintaining positive working relationships
  • Active listening skills
  • Physical stamina and ability to perform manual tasks
  • Computer proficiency
  • Visual verification and attention to detail

Work Location and Type

This is a full-time, non-management position located at W Hotels in the Financial District, Riyadh, Saudi Arabia. The role is not remote.

breifcase0-1 years

locationRiyadh

1 day ago
Team Leader-Housekeeping

Team Leader-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Team Leader-Housekeeping to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with a passion for hospitality and a commitment to maintaining high standards of cleanliness and guest satisfaction. As a Team Leader-Housekeeping, you will play a crucial role in ensuring the smooth operation of the housekeeping department, contributing to the overall guest experience.

This role is based in the Financial District of Riyadh, Saudi Arabia, and requires a proactive approach to managing daily tasks and supporting the housekeeping team. You will be instrumental in upholding the W Hotels brand standards through meticulous attention to detail and a guest-centric mindset.

Key Responsibilities

  • Enter the status of rooms cleaned into the system.
  • Complete checklists to report the cleanliness and condition of each assigned area.
  • Complete all required Housekeeping paperwork accurately and efficiently.
  • Identify room assignments and determine the specific type of cleaning required for each room.
  • Inspect guest rooms after they have been cleaned by Housekeepers to ensure quality standards are met.
  • Respond promptly and professionally to requests from guests and other departments.
  • Enter guest rooms following established procedures for gaining access and ensuring vacancy before entering.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model for the housekeeping team, demonstrating professionalism and dedication.
  • Follow all company and safety and security policies and procedures diligently.
  • Report any maintenance problems, safety hazards, accidents, or injuries immediately.
  • Complete all required safety training and certifications.
  • Properly store all flammable materials in accordance with safety regulations.
  • Ensure uniform and personal appearance are always clean and professional.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets through responsible handling and care.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their comfort and accessibility.
  • Thank guests with genuine appreciation for their patronage.
  • Ensure adherence to quality expectations and standards, identifying opportunities for improvement.
  • Develop and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Develop and maintain positive working relationships with colleagues and other departments.
  • Support the team to reach common goals, listening and responding appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Visually verify and interpret written documents.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience is required.
  • No prior supervisory experience is required for this role.
  • No specific licenses or certifications are currently required.

Required Skills

  • Proficiency in Housekeeping operations and standards.
  • Skills in Hiring, Training, Scheduling, Evaluating, Counseling, Disciplining, Motivating, and Coaching employees.
  • Knowledge of Safety and Security Policies and procedures.
  • Excellent Guest Service abilities.
  • Strong Teamwork and collaboration skills.
  • Effective Communication skills, both verbal and written.
  • Familiarity with Computer Systems and point of sale systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

1 day ago
AI Team Lead

AI Team Lead

📣 Job AdNew

InnovationTeam

Full-time

About the Role

InnovationTeam is seeking a highly skilled AI Team Lead to join its team onsite in Riyadh, Saudi Arabia. The company specializes in delivering advanced AI-driven solutions for enterprises and government organizations. In this role, you will lead the design, development, implementation, and delivery of end-to-end AI solutions across various domains. This position requires a strong technical background in modern AI technologies, hands-on experience building production-ready AI solutions, and leadership capabilities to manage AI engineers, data scientists, ML engineers, and cross-functional delivery teams. The ideal candidate will translate business requirements into scalable AI solutions, manage project execution, guide technical teams, and ensure successful delivery of AI initiatives within scope, timeline, and quality standards.

Key Responsibilities

  • Lead the AI team in designing, developing, and delivering enterprise AI solutions.
  • Manage AI projects from requirement gathering to production deployment.
  • Translate business needs into technical AI solution designs and implementation plans.
  • Design and supervise solutions involving Generative AI, LLMs, RAG systems, AI agents, NLP, machine learning, deep learning, and computer vision.
  • Lead data science initiatives, including data analysis, feature engineering, model development, evaluation, and optimization.
  • Build and oversee end-to-end AI pipelines, including data ingestion, preprocessing, model training, inference, monitoring, and continuous improvement.
  • Guide the implementation of machine learning and deep learning models using frameworks such as PyTorch, TensorFlow, Scikit-learn, and related tools.
  • Supervise the development of AI agents, chatbots, recommendation systems, classification models, predictive analytics, and intelligent automation solutions.
  • Define AI architecture, integration patterns, APIs, microservices, and deployment strategies.
  • Ensure AI solutions are scalable, secure, reliable, cost-efficient, and production-ready.
  • Collaborate with business stakeholders, product teams, data teams, software engineers, and cloud teams.
  • Manage task allocation, technical reviews, project milestones, risks, and delivery timelines.
  • Establish best practices for MLOps, LLMOps, model governance, model monitoring, documentation, and quality assurance.
  • Support presales and client discussions by providing technical input, solution proposals, effort estimation, and feasibility assessments.
  • Ensure AI solutions comply with security, privacy, governance, and responsible AI principles.
  • Mentor and coach AI engineers, ML engineers, data scientists, and junior team members.
  • Stay up to date with the latest developments in AI, machine learning, deep learning, Generative AI, cloud AI services, and enterprise AI platforms.

Qualifications and Requirements

  • Minimum 5 years of professional experience in AI, machine learning, data science, or related technology fields.
  • Minimum 2-3 years of experience leading AI teams or managing AI solution delivery.
  • Master's degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, Computer Engineering, or a related field.
  • Strong hands-on experience in machine learning, deep learning, NLP, Generative AI, and data science.
  • Solid understanding of LLMs, RAG architectures, AI agents, vector databases, prompt engineering, and model evaluation.
  • Strong experience with Python and AI/ML frameworks such as PyTorch, TensorFlow, Scikit-learn, Hugging Face, LangChain, or LlamaIndex.
  • Experience in building and deploying ML/DL models for real-world enterprise use cases.
  • Strong understanding of supervised learning, unsupervised learning, classification, regression, clustering, recommendation systems, forecasting, and anomaly detection.
  • Experience with data preparation, data quality assessment, feature engineering, model training, validation, testing, and performance monitoring.
  • Strong software engineering knowledge, including REST APIs, microservices, Docker, Kubernetes, CI/CD, and Git.
  • Experience deploying AI workloads on cloud platforms such as OCI, Azure, AWS, or GCP; OCI experience is preferred.
  • Knowledge of MLOps and LLMOps practices, including model versioning, monitoring, retraining, evaluation, and deployment automation.
  • Strong project management skills, including planning, estimation, risk management, stakeholder communication, and delivery tracking.
  • Ability to communicate complex technical concepts clearly to business and technical stakeholders.
  • Excellent problem-solving, analytical, leadership, and decision-making skills.
  • Excellent command of English, both written and spoken.
  • Willingness to work onsite in Saudi Arabia.

Required Skills

  • Generative AI, Machine Learning, Deep Learning, Data Science, Computer Vision, NLP, Intelligent Automation, and Enterprise AI Systems.
  • AI Solution Architecture, MLOps, LLMOps, and Cloud Deployment.
  • Proficiency with LLMs, RAG systems, AI agents, and related technologies.
  • Expertise in AI/ML frameworks including PyTorch, TensorFlow, Scikit-learn, Hugging Face, LangChain, and LlamaIndex.
  • Strong software engineering skills in REST APIs, microservices, Docker, Kubernetes, CI/CD, and Git.
  • Experience with cloud platforms such as OCI, Azure, AWS, and GCP.
  • Knowledge of MLOps/LLMOps practices covering model versioning, monitoring, retraining, evaluation, and deployment automation.
  • Project management capabilities including planning, estimation, risk management, stakeholder communication, and delivery tracking.
  • Advanced problem-solving, analytical, leadership, and decision-making skills.
  • Experience with GPU-based model training and inference optimization.
  • Familiarity with computer vision, OCR, document AI, speech AI, or multimodal AI systems.
  • Experience with enterprise AI platforms like Azure OpenAI, Oracle AI Services, AWS Bedrock, or Google Vertex AI.
  • Understanding of AI governance, responsible AI, data privacy, cybersecurity, and compliance frameworks.
  • Experience in presales, technical proposal preparation, and client-facing solution presentations.

Work Environment and Additional Information

This is a full-time position requiring onsite work in Riyadh, Saudi Arabia. The role offers the opportunity to lead strategic AI initiatives and work on advanced AI solutions. Experience in government, healthcare, finance, telecom, or regulated enterprise environments is considered a plus. Arabic language skills are an advantage.

breifcase+10 years

locationRiyadh

4 days ago
Supervisor-Engineering

Supervisor-Engineering

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Supervisor-Engineering to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is based in the Financial District and is responsible for ensuring the smooth operation and maintenance of hotel facilities. The role requires a proactive individual with a strong understanding of building systems and a commitment to exceptional guest service. You will manage maintenance tasks, contribute to a safe and comfortable environment, and uphold the high standards expected at W Hotels.

Key Responsibilities

  • Install, maintain, and perform preventative maintenance on tools, appliances, and equipment.
  • Recommend the replacement of tools, appliances, and equipment as needed.
  • Calibrate all controls, gauges, and meters to ensure accurate operation.
  • Identify, locate, and operate all shut-off valves for essential building systems.
  • Order, mark, and stock parts and supplies, maintaining an organized inventory.
  • Maintain a log of inventory and purchase orders.
  • Inspect tools, equipment, and machines to ensure they are in good working order.
  • Enter and locate work-related information using computer systems.
  • Operate power lift equipment safely and efficiently.
  • Complete the life safety checklist, including conducting fire pump run tests and generator run tests.
  • Inspect fire sprinkler valves and alarm systems to ensure functionality.
  • Assist in the development of disaster response protocols.
  • Respond to and attend to guest repair requests promptly and professionally.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Follow all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries.
  • Complete required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, including assisting individuals with disabilities.
  • Develop and maintain positive working relationships with colleagues.
  • Support the team to reach common goals and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Identify, recommend, develop, and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Speak with others using clear and professional language.
  • Visually inspect tools, equipment, or machines.
  • Perform physical tasks including reaching overhead and below the knees, bending, twisting, pulling, and stooping.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Grasp, turn, and manipulate objects of varying size and weight.
  • Stand, sit, or walk for an extended period of time.
  • Move up and down stairs and/or service ramps.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A Technical, Trade, or Vocational School Degree is preferred.
  • A minimum of 2 years of related work experience is required.
  • A minimum of 2 years of supervisory experience is required.

Required Skills

  • Proficiency in Life Safety systems, including Fire Pump operation, Generator operation, and Fire Sprinkler Systems.
  • Experience with Disaster Response planning and execution.
  • Ability to effectively handle Guest Repair Requests.
  • Skills in Hiring, Training, Scheduling, Employee Evaluation, Employee Counseling, Employee Discipline, Employee Motivation, and Employee Coaching.
  • Thorough understanding and adherence to Company Policies, and Safety and Security protocols.
  • Capability to identify and report Maintenance Problems, Safety Hazards, Accidents, and Injuries.
  • Commitment to completing Safety Training and obtaining necessary Certifications.
  • Maintenance of professional Uniform and Personal Appearance.
  • Upholding Confidentiality of proprietary information.
  • Exceptional Guest Service skills, including anticipating needs and assisting individuals with disabilities.
  • Strong Teamwork and collaboration abilities.
  • Dedication to meeting Quality Expectations and Standards.
  • Ability to drive Organizational Efficiency, Productivity, and Cost Savings.
  • Excellent communication skills, including speaking with others using clear and professional language.
  • Competence in Computer Operation.
  • Proficiency in Power Lift Operation.

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires adherence to company and safety/security policies and procedures, maintaining professional appearance, and upholding confidentiality of proprietary information. Marriott International is an equal opportunity employer committed to diversity and non-discrimination.

breifcase2-5 years

locationRiyadh

1 day ago
Operations Supervisor, AMZL Logistics - DS Variable

Operations Supervisor, AMZL Logistics - DS Variable

📣 Job AdNew

Amazon

Full-time

About the Role

Amazon Operations is seeking enthusiastic individuals for the Operations Supervisor role within its AMZL Logistics team. This position is instrumental in managing shifts across fulfillment centers, sortation centers, or delivery stations, ensuring the seamless progression of customer orders through the logistics chain. The role offers an opportunity to develop expertise in operational processes and to lead by example, requiring strong communication skills and a high level of ownership. We are looking for individuals who are engaging, innovative, supportive, adept at problem-solving, and pioneering in their approach.

Key Responsibilities

  • Create and cultivate a safe working environment by proactively identifying safety opportunities within the designated work area.
  • Manage and train Associates to ensure the delivery of exceptional service to customers.
  • Ensure customer orders are fulfilled in strict adherence to established quality and safety guidelines.
  • Continuously provide critical shift-related information to frontline management and operators.
  • Adjust labor allocation throughout shifts to meet and exceed operational plans and forecasts.
  • Engage with support functions and/or other departments to address common issues or needs in key performance areas such as process area readiness, 5S, safety, and training.
  • Assist in solving complex logistics and supply chain challenges through data analysis, innovation, and process optimization.

Qualifications and Requirements

  • Possess at least 1 year of experience working with Microsoft Office products and applications.
  • Be able to work a flexible schedule, including nights, weekends, holidays, and overtime as needed.
  • Be capable of lifting up to 49 pounds, standing and walking for shifts lasting up to 12 hours, and frequently performing actions such as pushing, pulling, squatting, bending, and reaching.

Required Skills

  • Proficiency in Microsoft Office Suite, including Excel.
  • Experience with Warehouse Management Systems (WMS).
  • Strong data analysis capabilities.
  • Ability to motivate team members to excel.
  • A consistent focus on the customer in all decision-making.
  • Flexibility with scheduling and work hours.
  • Experience with Amazon Amnesty Floor Monitoring is preferred.

Additional Information

This is a full-time position. A Bachelor's degree or equivalent qualification in supply chain management, engineering, business management, or another relevant field is considered a preferred qualification. The role is located in Riyadh, Saudi Arabia.

breifcase0-1 years

locationRiyadh

1 day ago
Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels, part of Marriott International, is seeking a Hotel Cleanliness Supervisor to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is responsible for maintaining the high cleanliness and presentation standards expected of W Hotels. The role ensures all guest areas meet stringent benchmarks, contributing to guest satisfaction and the hotel's reputation. This position involves a hands-on approach to quality assurance and acts as a key liaison between hotel departments to ensure seamless housekeeping operations and an immaculate environment for guests.

Key Responsibilities

  • Conduct inspections of guest rooms, public areas, and pool facilities post-cleaning to ensure adherence to quality standards.
  • Manage and analyze sold room reports to verify room status, identify discrepancies, and prioritize cleaning schedules.
  • Update the status of departing guest rooms to facilitate efficient turnover.
  • Assist Housekeeping management with daily activities and operational oversight.
  • Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms in coordination with the Front Desk.
  • Prepare, distribute, and communicate room assignment changes to relevant teams.
  • Communicate critical issues and updates to the incoming shift to ensure service continuity.
  • Complete all required departmental paperwork accurately and on time.
  • Support management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Adhere to all company and safety and security policies and procedures.
  • Report maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge guests according to company standards, anticipating and addressing service needs.
  • Assist individuals with disabilities to ensure their comfort and accessibility.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues and supervisors.
  • Listen and respond appropriately to employee concerns.
  • Ensure strict adherence to quality expectations and standards.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in a variety of formats, including small print.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent is required.
  • At least 1 year of related work experience in housekeeping or a similar role is required.
  • At least 1 year of supervisory experience is required.

Required Skills

  • Proficiency in Housekeeping operations and best practices.
  • Strong understanding and application of Quality Standards.
  • Excellent Customer Service skills.
  • Effective Teamwork and collaboration abilities.
  • Demonstrated Problem-Solving capabilities.
  • Clear and professional Communication skills.
  • Leadership potential and ability to guide a team.

Work Environment and Additional Information

This is a full-time, non-management position located in Riyadh, Saudi Arabia. W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and fostering an inclusive environment. The company is committed to non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

1 day ago
Customer Services Manager

Customer Services Manager

📣 Job Ad

The Chefz

Full-time
Join Our Team as a Customer Service Manager!
As a vital part of The Chefz, the Customer Service Manager will lead and manage all customer service operations within our application, ensuring an exceptional experience across all touchpoints.

Key Responsibilities:
  • Prepare and submit weekly operations and development reports to senior management, ensuring accuracy and timeliness.
  • Oversee the Employee of the Week recognition program by reviewing customer feedback and collaborating with the Internal Communications team.
  • Manage team schedules and coordinate closely with the Workforce Management (WFM) team.
  • Monitor team performance against quality scores and KPIs, driving continuous improvement.
  • Attend Extensya meetings, tracking work progress and addressing open issues.
  • Work with WFM on forecasting and staffing to maintain optimal coverage.
  • Collaborate with Training and Quality teams to enhance team performance and service standards.
  • Address staffing gaps through efficient replacement management.
  • Ensure timely processing of financial transactions submitted by the team.
  • Coordinate with the Marketing team regarding campaigns and promotional updates affecting customer service.
  • Act as a primary contact with various internal teams including Operations Excellence, Quality, and Driver Care.
  • Lead, coach, and develop supervisors and staff, fostering a culture of high performance.

Job Requirements:
  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • Minimum of 5 years of customer service experience with at least 2 years in a managerial role.
  • Experience in the food-tech, e-commerce, or delivery-app sectors is preferred.
  • Strong leadership skills and an ability to motivate teams.
  • Data-driven mindset experience in tracking KPIs and operational reports.
  • Excellent communication skills in both Arabic and English.

breifcase2-5 years

locationRiyadh

9 days ago
Hotel Cleanliness Supervisor

Hotel Cleanliness Supervisor

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and detail-oriented Hotel Cleanliness Supervisor. This full-time, non-management position is integral to maintaining the high quality standards associated with W Hotels. The role involves overseeing the cleanliness of guest rooms and public areas to ensure a seamless and comfortable experience for all guests.

As a Hotel Cleanliness Supervisor, you will serve as a key liaison between various hotel departments, including Housekeeping, Engineering, Front Office, and Laundry. A proactive approach to problem-solving and a commitment to excellence are essential for operational efficiency and guest satisfaction.

Key Responsibilities

  • Conduct thorough inspections of guest rooms, public areas, and the pool area post-cleaning to ensure adherence to quality standards.
  • Manage sold room reports, verify room statuses, identify discrepant rooms, and prioritize cleaning to optimize operational flow.
  • Update the status of departing guest rooms to facilitate timely turnover.
  • Support Housekeeping management in overseeing daily activities and operations.
  • Coordinate efforts and communication between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk team.
  • Prepare, distribute, and communicate any changes in room assignments to relevant staff.
  • Communicate pertinent issues and updates to the next shift to ensure service continuity.
  • Complete all required departmental paperwork accurately and efficiently.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities to ensure their comfort and accessibility.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Develop and maintain positive working relationships with colleagues and respond appropriately to their concerns.
  • Ensure adherence to quality expectations and standards in all aspects of the role.
  • Perform physical tasks including moving, lifting, carrying, and placing objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
  • Push and pull loaded housekeeping carts and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for extended periods throughout the work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Read and visually verify information in various formats, including small print.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in housekeeping or a similar role.
  • At least 1 year of supervisory experience.

Required Skills

  • Housekeeping operations and standards
  • Quality assurance and inspection
  • Room status verification and management
  • Prioritization and workflow optimization
  • Interdepartmental coordination
  • Issue identification and resolution
  • Effective communication
  • Employee hiring and training
  • Scheduling and performance evaluation
  • Employee counseling and discipline
  • Motivation and coaching techniques
  • Adherence to safety and security policies
  • Guest service standards
  • Teamwork and collaboration
  • Proficiency with computer systems

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific location is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International, the parent company, promotes non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

1 day ago
Maintenance & Inspectors Supervisor-AFC

Maintenance & Inspectors Supervisor-AFC

📣 Job AdNew

AtkinsRéalis

Full-time

About the Role

AtkinsRéalis is seeking a dedicated Maintenance & Inspectors Supervisor for the Automatic Fare Collection (AFC) system to join our team in Riyadh, Saudi Arabia. This role involves overseeing the daily operations and performance of maintenance technicians and inspectors responsible for the AFC equipment. The primary objective is to ensure all maintenance, repair, and inspection tasks are executed promptly, safely, and to the highest standards, thereby minimizing AFC system downtime and potential revenue impacts.

As the frontline authority for AFC system reliability, you will play a pivotal role in ensuring compliance with operational procedures and maintaining a consistent quality of service delivery. This position is a full-time opportunity within a world-class engineering services and nuclear organization.

Key Responsibilities

  • Provide daily supervision and guidance to maintenance technicians and inspectors, ensuring efficient and safe task completion.
  • Plan work schedules, assign tasks effectively, and set priorities to minimize system downtime and revenue loss.
  • Train staff on proper work methods, safety procedures, and adherence to compliance standards.
  • Coordinate and supervise complex repair activities to restore AFC system functionality promptly.
  • Manage the inventory of spare parts and tools necessary for effective maintenance operations.
  • Maintain accurate records, logs, and reports detailing all maintenance and inspection activities.
  • Respond swiftly and effectively to unscheduled repair or inspection requests.
  • Assess team performance and ensure the consistent delivery of high-quality service.
  • Act as the primary point of authority regarding AFC system reliability and adherence to operational procedures.

Qualifications and Requirements

  • Bachelor's degree in Electrical/Mechanical Engineering, Electronics, or a related field.
  • Proven experience in maintenance supervision, with a preference for experience in AFC systems or transport infrastructure.
  • Strong knowledge of AFC equipment, including preventive and corrective maintenance strategies, and inspection procedures.
  • Demonstrated ability to lead teams, effectively assign tasks, and manage performance.
  • Familiarity with safety standards and procedures relevant to maintenance operations.
  • Competence in evaluating system performance and identifying opportunities for improvement.
  • Strong communication skills for effective liaison with staff, stakeholders, and management.
  • Aptitude for handling unscheduled repairs and operational challenges under pressure.

Required Skills

  • Maintenance Supervision
  • AFC Systems
  • Transport Infrastructure
  • AFC Equipment
  • Preventive Maintenance
  • Corrective Maintenance
  • Inspection Procedures
  • Leadership
  • Team Management
  • Performance Management
  • Safety Standards
  • Safety Procedures
  • Analytical Skills
  • Communication Skills
  • Problem-Solving

Work Environment and Compensation

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 5-10 years of experience. AtkinsRéalis offers a comprehensive rewards and benefits package designed to support your well-being and career growth, including a tax-free salary, life insurance coverage, medical insurance, annual leave balance, company gratuity scheme, discretionary bonus program, annual flight contribution, transportation and housing allowances, and an Employee Wellbeing Program with 24/7 access to specialists.

breifcase5-10 years

locationRiyadh

4 days ago
Supervisor - Sales Management (Riyadh)

Supervisor - Sales Management (Riyadh)

📣 Job AdNew

Chalhoub Group

Full-time

About the Role

Chalhoub Group, a company with over seventy years of experience in creating luxury experiences in the Middle East, is seeking a Supervisor - Sales Management to join their team in Riyadh. This position is key to the Group's operations as a hybrid luxury retailer, focusing on managing sales and customer service for specific brands within a local distribution framework. The role involves developing and maintaining professional relationships with key clients, ensuring brand visibility, achieving sales targets, and delivering high-quality customer experiences.

The Chalhoub Group is dedicated to shaping the future of luxury retail through innovation, seamless omnichannel experiences, and a culture that values diversity, equity, and inclusion. Operating across eight countries in the Middle East, the Group is committed to sustainability and offers a dynamic work environment.

Key Responsibilities

  • Oversee and manage sales and customer service operations for designated brands within a local distribution setup.
  • Build and maintain strong professional relationships with key clients to enhance brand visibility and achieve sales objectives.
  • Deliver high-quality customer experiences and manage the collection of receivables for own accounts.
  • Implement all relevant retail policies, processes, and standard operating procedures to ensure consistent and controlled work execution.
  • Handle and respond to client queries regarding existing products accurately and efficiently.
  • Provide customers with appropriate product selections and samples based on their inquiries, and issue quotations accordingly.
  • Anticipate client needs and offer suitable solutions.
  • Conduct intensive and structured prospecting to identify and develop new client accounts.
  • Maintain strong relationships with existing key clients.
  • Introduce the company's profile and communicate the available product selection to clients.
  • Focus on increasing sales and supervise the sales process, including following up on orders, deliveries, and collections.
  • Provide market feedback to the Sales Manager regarding product and brand movement.
  • Ensure timely and diplomatic payment of receivables.
  • Stay informed about market conditions and trends pertinent to the brands and products.
  • Prepare accurate and tailored quotations based on in-depth product knowledge.
  • Escalate complex problems to the appropriate personnel to ensure efficient and timely resolution.

Qualifications and Requirements

  • Adherence to all relevant Retail policies, processes, and standard operating procedures.
  • Ability to implement activities under minimal supervision.
  • Capability to escalate complex problems to the relevant person to ensure efficient and timely issue resolution.

Required Skills

  • Sales Management
  • Customer Service
  • Client Relationship Management
  • Sales Target Achievement
  • Receivables Collection
  • Prospecting
  • Market Feedback
  • Product Knowledge

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The Chalhoub Group is committed to diversity, equity, and inclusion, and encourages all qualified individuals to apply.

breifcase5-10 years

locationRiyadh

1 day ago
Branch Supervisor

Branch Supervisor

New

Advanced Entity Company for Beverage Delivery

SR 3,000 - 4,050 / Month dotFull-time
Go Greek announced the availability of a job opportunity titled:

🔹 Branch Supervisor

We are looking for a Branch Supervisor with strong leadership and operational skills, capable of efficiently managing the work team during the shift, while ensuring the application of quality, service, and cleanliness standards, and providing an excellent experience for Go Greek guests.

Tasks and Responsibilities:

* Supervise the daily workflow within the branch and ensure adherence to operational standards.
* Lead and guide the work team to achieve the highest level of service and guest experience.
* Distribute tasks and follow up on their execution during the shift efficiently and professionally.
* Monitor product quality and ensure adherence to recipes and approved preparation procedures.
* Ensure the application of cleanliness and food safety standards within the branch.
* Monitor equipment readiness and report any malfunctions or operational needs.
* Handle customer feedback and resolve operational issues professionally.
* Support the training of new employees and monitor the team's adherence to performance standards.
* Prepare end-of-shift reports and follow up on cash reconciliation procedures according to company policies.

Conditions and Requirements:

* At least two years of experience in restaurants, cafes, food, or retail.
* Previous experience in supervision or leading work teams is preferred.
* Strong communication, organization, and problem-solving skills.
* Ability to work under pressure and manage multiple tasks simultaneously.
* Commitment to quality, service, and food safety standards.
* Willingness to work flexible hours, including weekends and public holidays.

breifcase2-5 years

locationAl Sulaimaniyah, Riyadh

about 12 hours ago
مدير فريق

مدير فريق

📣 Job AdNew

Al-Amro Engineering Consulting Group

Full-time

About the Role

Al Amr Engineering Consulting Group (AGECO) is looking for an experienced Team Leader to join their team in Riyadh. This opportunity is available for engineers with deep experience in managing development projects and technical offices to lead projects and supervise their implementation according to the highest quality standards.

Key Tasks and Responsibilities

  • Follow up on field supervision work and review all technical work, designs, and engineering drawings.
  • Effective coordination between different departments (Architectural, Structural, Electrical, and Mechanical) to ensure work integration.
  • Full supervision of the preparation of tender documents.
  • Follow up on the study, evaluation, and implementation of development projects and programs.
  • Build and define effective and rapid communication mechanisms between the field supervision team and the technical support team to ensure cooperation and speed of completion.

Qualifications and Requirements

  • Bachelor's degree in Architectural or Structural Engineering.
  • Professional experience of no less than 25 years, including at least 10 years in managing technical offices and project management.
  • Full proficiency in specialized engineering software in the field of work.
  • Valid and accredited membership in the Saudi Council of Engineers.

Core Skills

  • Deep engineering experience and a proven track record in managing development projects and technical offices.
  • Strong leadership skills.
  • Full proficiency in specialized engineering software in the field of work and project management.
  • Ability to build and define effective communication mechanisms.

Job Details

This is a full-time job in Riyadh city, Riyadh region. Applicants must attach their CV in Arabic.

breifcase0-1 years

locationRiyadh

4 days ago