Ticket Clerk Jobs in Riyadh

Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
• Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
• Maintain an established filing system for all correspondence and report preparation.
• Promote public relations and maximize business opportunities.
• Ensure accurate room status at all times.
• Adhere to Rotana standards when answering incoming calls and managing emails.
• Organize visa requests for hotel guests and up-sell whenever possible.

Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.

Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:

• Understanding the job
• Teamwork
• Responsibility
• Recognizing differences
• Adaptability
• Customer focus

About the Role

GT Restructuring is seeking a dedicated and organized Administrative Assistant to join its full-time team in Riyadh, Saudi Arabia. This role is essential for providing a professional and welcoming experience for clients, attorneys, and visitors, serving as the initial point of contact for the office. The position offers competitive compensation and benefits within an innovative and collaborative environment. The ideal candidate will be detail-oriented, capable of managing multiple priorities in a fast-paced legal setting, and possess a proactive, client-focused approach.

Key Responsibilities

• Create a positive and professional first impression for clients and visitors by greeting them and promptly notifying internal parties of their arrival.
• Ensure all guests check in at reception upon arrival to maintain office security.
• Answer incoming calls and direct them to the appropriate personnel or department.
• Provide comprehensive administrative support, including assistance with travel and hotel arrangements.
• Coordinate transportation for internal and external clients, arranging taxis and car services to various destinations.
• Reserve visitor offices, schedule meetings, and coordinate conference room reservations, proactively monitoring the schedule.
• Manage conference room setups to meet all reservation requests prior to scheduled meetings.
• Order catering and assist with setup for meetings and events.
• Purchase, track, and stock food and beverage supplies, liaising with vendors and submitting invoices for payment.
• Maintain accurate visitor, delivery, and outgoing package logs.
• Perform office services tasks including internal mail delivery, arranging messenger services, processing mail, faxing, and handling large print, scan, and copy jobs.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
• Assist with event logistics, receptions, and sponsorships, including managing RSVP lists and creating nametags.
• Support the coordination and development of office newsletters and other communications.
• Serve as a liaison to building management, submitting service requests as required.
• Maintain a high degree of professionalism and confidentiality in all duties.
• Assist with other department activities as needed, such as processing invoices and expenses, and perform additional assigned duties.

Qualifications and Requirements

• Diploma or College Degree or equivalent experience.
• A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.

Required Skills

• Excellent interpersonal and communication skills, both oral and written.
• Professional demeanor and presentation.
• Ability to provide outstanding client service and meet high quality standards.
• Proactive in seeking innovative ways to assist others.
• Self-starter capable of working independently with minimal supervision.
• High attention to detail and outstanding organizational skills.
• Effective time management abilities.
• Fluency in both Arabic and English.
• Computer proficiency in Windows-based software and Microsoft Office Suite applications, including Word, PowerPoint, Excel, and Outlook.
• Exceptional computer skills with the ability to learn new software applications quickly.
• Proactive approach to learning and adapting to emerging AI and related technologies.
• Demonstrates a basic understanding of artificial intelligence (AI), including its core capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations within a professional services environment.

Work Environment and Details

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role requires a high degree of professionalism, discretion, and the ability to adapt to the dynamic needs of a busy legal practice. Experience required for this role is 2-5 years.

About the Role

Greenberg Traurig, LLP, a global law firm with offices in 15 countries, is seeking a full-time Administrative Assistant to join its team in Riyadh, Saudi Arabia. This role is essential for providing a professional first impression to clients, attorneys, and visitors, and for ensuring the efficient operation of a fast-paced legal environment. The position is based in-office.

Key Responsibilities

• Create a positive and professional first impression for clients and visitors.
• Greet guests promptly and notify internal parties of their arrival.
• Ensure all guests check in at reception to maintain security protocols.
• Answer incoming calls and direct them to the appropriate personnel.
• Provide administrative support, including assistance with travel and hotel arrangements.
• Coordinate transportation needs for clients, such as arranging cabs and car services.
• Reserve visitor offices, schedule meetings, and coordinate conference room reservations.
• Manage conference room setups to meet reservation requests.
• Order catering and assist with meeting and event setups.
• Purchase, track, and stock food and beverage supplies, working with vendors and submitting invoices.
• Maintain visitor, delivery, and outgoing package logs.
• Perform office services tasks including mail delivery, messenger services, mail processing, faxing, and handling large print, scan, and copy jobs.
• Monitor office supplies and order new stationery, furniture, appliances, and electronics as needed.
• Assist with event logistics, including maintaining RSVP lists and creating nametags.
• Support the coordination of office newsletters and other communications.
• Act as a liaison to building management for service requests.
• Maintain professionalism and confidentiality in all tasks.
• Assist with department activities such as processing invoices and expenses.
• Perform additional duties as assigned to support the office and attorneys.

Qualifications and Experience

• Diploma or College Degree or equivalent experience.
• A minimum of 3 years of experience in a receptionist or administrative assistant role within a professional environment.
• 2-5 years of relevant experience.

Required Skills and Competencies

• Excellent interpersonal and communication skills, both oral and written.
• Professional demeanor and presentation.
• Ability to provide high-quality client service.
• Proactive approach to assisting others.
• Ability to work independently with minimal supervision.
• High attention to detail and strong organizational skills.
• Effective time management abilities.
• Fluency in both Arabic and English.
• Proficiency in Windows-based software and Microsoft Office Suite (Word, PowerPoint, Excel, Outlook).
• Exceptional computer skills with the ability to learn new software quickly.
• Willingness to learn and adapt to emerging AI and related technologies.
• Basic understanding of artificial intelligence (AI), including its capabilities, limitations, and the importance of data privacy, accuracy, verification, and ethical considerations.

Work Environment and Location

This is a full-time, in-office position located in Riyadh, Saudi Arabia. The role operates within a global firm environment, contributing to the smooth functioning of the legal practice.

About the Role

Mövenpick Hotels & Resorts is seeking a dedicated Concierge to join the team at Mövenpick Hotel & Residences Riyadh. This role is integral to serving as a hotel ambassador, ensuring guests receive exceptional assistance and that their needs are met with professionalism and efficiency. The Concierge will be a primary point of contact for guests seeking information and services, contributing to the overall guest experience.

Key Responsibilities

• Maintain comprehensive knowledge of hotel facilities, current activities, promotions, and events to provide accurate information to guests.
• Assist guests with a wide range of requests, aiming to fulfill diverse and challenging needs.
• Coordinate and fulfill guest requirements by managing a network of service providers.
• Ensure availability of printed materials such as brochures for local attractions, sister hotels, restaurants, and city maps.
• Facilitate guest requests for dining, entertainment, recreation, tours, transportation, florists, doctors, dentists, and childcare.
• Respond to all guest queries with a helpful attitude.
• Develop and maintain guest preference records and guest history to personalize stays.
• Follow up on all concierge endorsements to ensure their timely and complete resolution.
• Manage the handling, delivery, retrieval, and storage of guest luggage, messages, and parcels.
• Demonstrate transparency and responsibility in all financial matters.
• Uphold integrity and trustworthiness within the team.
• Promote and adhere to a safe work environment.
• Champion a work environment that is service-driven and results-driven.
• Strictly follow all departmental Standard Operating Procedures (SOPs), including all safety policies.

Qualifications and Requirements

• Must be a Saudi national.

Required Skills

• Exceptional guest assistance and information provision capabilities.
• Proficiency in service coordination and managing diverse guest requests.
• Strong record-keeping and organizational skills.
• Experience or aptitude for luggage handling.
• Demonstrated financial responsibility and accountability.
• High levels of integrity and trustworthiness.
• Commitment to promoting safety in the workplace.
• A strong service orientation and a results-driven approach.
• Ability to adhere to Standard Operating Procedures (SOPs).

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry.

About the Office Administrator Role

MillerKnoll is seeking a dedicated Office Administrator to join our team in Riyadh, Saudi Arabia. This role is essential for providing comprehensive sales and administrative support to the KSA-based sales team, ensuring the smooth day-to-day operations of the entity, and maintaining a well-presented showroom. The Office Administrator will serve as the backbone of our KSA operations, managing back-of-house functions and contributing to an exceptional customer experience, aligning with MillerKnoll's purpose to design for the good of humankind.

Key Responsibilities

• Provide comprehensive sales and administrative support to the KSA-based sales team.
• Manage all back-of-house functions and support the daily operations of the KSA entity, including office-related activities.
• Handle incoming calls and emails directed to MillerKnoll KSA, ensuring timely and professional responses.
• Maintain high service standards across all touchpoints to ensure an exceptional customer experience.
• Oversee daily office requirements, including the purchasing of supplies, stationery, CMF materials, software, and miscellaneous equipment.
• Coordinate local and international shipments using the FedEx software manager.
• Act as the primary point of contact for the IT department regarding office-related IT issues.
• Assist with hotel and travel arrangements for the team as required.
• Maintain an up-to-date log of monthly attendance and annual leave records in Excel and share it with the Administration Manager.
• Support Dealers and Market Managers with project tracking and CRM activities.
• Manage company portal activities and deliver administrative assistance to Dealers and Market Managers as required.
• Navigate government and company portals to ensure the smooth issuance of PRO/GRO requests.
• Collaborate with local service partners to facilitate required processes relating to MillerKnoll KSA.
• Ensure the showroom is well presented at all times.

Qualifications and Requirements

• A good level of education is essential.
• Excellent spoken and written English is required.
• Fluency in verbal and written Arabic is preferred.
• Previous experience in administration or sales support is necessary.
• The ability to communicate effectively at all levels, both by telephone and face-to-face.
• Proficiency in computer skills, including Microsoft Word, Excel, and email.
• Strong organizational skills are essential.
• A good level of financial awareness is required.
• A professional, friendly, and confident demeanor.
• Must be well-presented and smartly dressed.
• Ability to keep the work area tidy at all times.
• Capability to deal with irate customers with confidence and maintain a calm approach during stressful situations.
• Willingness to work on own initiative.
• Flexibility in approach and working style.
• A mature attitude is essential.

Required Skills

• Sales Support
• Administrative Support
• Customer Service
• Purchasing
• Shipment Coordination
• IT Support (Office Related)
• Travel Arrangements
• Record Keeping
• Project Tracking
• CRM (*********** experience preferred)
• Company Portal Management
• PRO/GRO Request Processing
• Effective Communication
• Microsoft Word
• Microsoft Excel
• Email Management
• Organization
• Financial Awareness

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a proactive individual who can manage daily office needs and support the sales team effectively. The company values sustainability, equity, and beauty in its operations.

About the Role

DSV - Global Transport and Logistics is looking for a committed and customer-focused Customer Service Agent to join their team in Riyadh, Saudi Arabia. This full-time role is essential for maintaining our standards of operational excellence in freight forwarding. The role involves ensuring the smooth and efficient handling of all freight forwarding activities for current and potential clients, serving DSV's interests and upholding our commitment to delivering outstanding customer service.

Customer Service Agent Responsibilities

As a Customer Service Agent, you will be the primary point of contact for clients, ensuring they receive the best possible service throughout their logistics journey. You will be instrumental in establishing and adhering to DSV's Standard Operating Procedures (SOPs), keeping clients informed about the status of their shipments, and proactively addressing any transit-related issues to exceed expectations.

• Provide excellent customer service to all DSV clients at all times.
• Liaise with clients and suppliers to establish DSV's SOPs and keep clients informed of arrival times, delays, or transit issues, ensuring expectations are met or exceeded.
• Ensure all communications, internal and external, are professional and timely, and handled using the most appropriate medium.
• Send routing information, follow up with origin points, and update clients on the status of their shipments until arrival in Saudi Arabia.
• Update the tracking sheet with shipment status and provide daily updates to clients.
• Negotiate rates with carriers and update the export rate sheet on SharePoint.
• Create jobs in CW1 for all export shipments.
• Provide quotes to agents and clients for all export inquiries.
• Monitor, report on, and effectively communicate with clients, carriers, and suppliers.
• Provide regular updates to the direct manager.
• Perform any other related duties or projects assigned by the supervisor to meet business needs.

Qualifications Required

To perform this role successfully, the candidate must possess the following qualifications:

• Bachelor's degree.
• Minimum of 5 years of experience in freight forwarding operations.

Key Skills

We are looking for a candidate with the following skills:

• Exceptional verbal and written communication skills.
• Strong ability to prioritize tasks, multitask effectively, and strong problem-solving skills.
• Ability to act with integrity and professionalism and maintain confidentiality.
• Proficiency in Microsoft Office Suite or related software.
• Experience in customer service.
• Experience in freight forwarding and documentation.

Job Details

This is a full-time opportunity for a Customer Service Agent in Riyadh, Saudi Arabia. The position requires 5 to 10 years of experience in freight forwarding operations.

About the Role

DELHAM is seeking a motivated and detail-oriented Junior Social Media and Customer Service Specialist to join our team in Riyadh. This role offers an opportunity for individuals with 0-2 years of experience, including fresh graduates, to develop their careers in a dynamic environment. The position involves creative content responsibilities and direct customer interaction, contributing to both the brand's online presence and customer satisfaction.

As a Junior Social Media and Customer Service Specialist, you will manage and enhance social media channels through content creation, and provide customer support across various online and offline platforms. This position is suitable for individuals eager to learn and grow within digital marketing and customer service fields.

Key Responsibilities

• Craft engaging descriptions and captions for social media content.
• Review all content, including videos, photos, and text, before publication to ensure accuracy and eliminate errors.
• Manage the online community by responding promptly to customer inquiries and orders received via WhatsApp and social media direct messages and comments.
• Handle incoming customer phone calls, providing assistance and support.
• Assist customers with tracking deliveries or orders and escalate significant issues to the senior team.
• Support the marketing team with ad-hoc copywriting tasks, contribute to brainstorming sessions, and assist with creative strategy adjustments.
• Adapt to new digital marketing tasks, project coordination, or platform management as departmental needs evolve.

Qualifications and Requirements

• A Bachelor's degree, preferably in Marketing, Business, or Communications.
• Excellent written and verbal communication skills in Arabic, utilizing a friendly local dialect, and proficient English language skills.
• An exceptional eye for detail, with a strong ability to identify spelling mistakes and a low tolerance for typos.
• Good knowledge of various social media platforms and their functionalities.
• Strong time-management skills and a polite, helpful demeanor when interacting with customers and colleagues.
• Flexibility to occasionally monitor messages during busy evenings or weekends.

Required Skills

• Copywriting and Ad-hoc Copywriting
• Content Checking and Attention to Detail
• Community Management and Customer Service
• Problem Solving
• Brainstorming and Creative Strategy
• Digital Marketing and Platform Management
• Writing and Communication
• Social Media Platforms
• Time Management
• Interpersonal Skills

Work Environment and Details

This is a full-time, on-site position located in Riyadh, Riyadh Region. The role is suitable for individuals with 0-2 years of experience, and fresh graduates are encouraged to apply.

About the Role

Abunayyan Holding is seeking a customer-focused and commercially driven Parts Sales & Service Representative (PSSR) to join their Aftermarket team. This role is integral to driving spare parts and service sales, supporting internal service operations, managing key customer accounts, and ensuring high levels of customer satisfaction. The PSSR serves as a critical link between customers, service teams, and parts operations, aiming to maximize aftermarket revenue while providing timely technical and commercial support. This position also involves contributing to the achievement of sales and profitability objectives within the Heavy Machinery, Construction Equipment, and Industrial Equipment sectors.

Key Responsibilities

• Promote and sell genuine spare parts, accessories, and aftermarket solutions to retail and internal customers.
• Ensure prompt and accurate fulfillment of parts orders while maintaining high levels of customer satisfaction.
• Identify opportunities for cross-selling and upselling spare parts, accessories, and service solutions.
• Provide technical assistance and product recommendations to customers and service personnel.
• Support the achievement of parts sales targets, revenue growth, and profitability objectives.
• Work closely with Service Technicians and Service Advisors to ensure timely availability of required parts and accessories.
• Process service-related parts requests efficiently to minimize equipment downtime.
• Assist service teams in identifying appropriate spare parts and technical solutions for maintenance and repair activities.
• Coordinate special orders, backorders, and urgent requirements while ensuring effective communication with all stakeholders.
• Notify service teams upon receipt of special-order or backordered items.
• Build and maintain strong relationships with retail customers, fleet owners, contractors, and key accounts.
• Conduct regular customer visits and follow-up activities to identify business opportunities and strengthen customer loyalty.
• Address customer inquiries, concerns, and complaints in a professional and timely manner.
• Deliver exceptional customer service and act as a trusted advisor on parts and service solutions.
• Collect customer feedback and market intelligence to improve service delivery and business performance.
• Support and guide the PSSR team in achieving sales objectives and closing business opportunities.
• Manage strategic and key customer accounts to drive long-term business growth.
• Assist in developing account plans and aftermarket sales strategies.
• Collaborate with management to identify opportunities for customer retention and market expansion.
• Prepare quotations, pricing proposals, and commercial offers in accordance with company policies.
• Ensure compliance with cash, credit, and payment processing procedures.
• Maintain accurate customer records, sales reports, and transaction documentation.
• Monitor customer purchasing trends and proactively identify opportunities to increase sales.

Qualifications and Requirements

• High School Diploma, Technical Diploma, or equivalent qualification.
• Additional technical certifications related to heavy equipment, machinery, or aftermarket services will be considered an advantage.
• A minimum of 3 years of experience in Spare Parts Sales, Aftermarket Services, Customer Service, or a related field.
• Experience within the Heavy Machinery, Construction Equipment, Industrial Equipment, Automotive, or Fleet Maintenance industries is preferred.
• A proven track record in customer relationship management and aftermarket sales.

Required Skills

• Proficiency in Inventory & Parts Management.
• Expertise in Aftermarket Sales Processes.
• Commitment to Customer Service Excellence.
• Strong Key Account Management capabilities.
• Skilled in Commercial Negotiation.
• Familiarity with CRM Systems & ERP Applications.
• Effective Parts Sales techniques.
• Excellent Customer Service skills.
• Proven Aftermarket Business Development abilities.
• Solid Technical Product Knowledge.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia, within the SBU of Abunayyan Holding Company. The role requires 2-5 years of experience.

Join Saudi Net Link as a Secretary!
This is an exciting opportunity to work with a leading telecommunications company known for its advanced satellite connectivity solutions. You will play a vital role in ensuring smooth operations and effective communication within the office.

Key Responsibilities:

• Manage calls, emails, and office correspondence
• Schedule meetings and maintain calendars
• Prepare reports, letters, and official documents
• Organize and maintain filing systems
• Coordinate office activities and administrative tasks

Qualifications:

• Diploma or Bachelor’s degree in Administration or related field
• More than 2 years of experience
• Good communication and organizational skills
• Proficiency in Microsoft Office applications
• Ability to handle confidential information professionally

Location: Riyadh, Saudi Arabia
Employment Status: Non-employed candidates preferred, transferable IQAMA required.

About the Role

IMbright, a center in Riyadh specializing in cognitive training and performance development for children and young adults, is seeking a Receptionist. The company is dedicated to transforming learning experiences through internationally accredited programs tailored to local needs, focusing on enhancing critical thinking, memory, focus, and processing skills. This full-time, on-site role is integral to the smooth daily operations of the center, ensuring an efficient and welcoming environment for clients and staff.

The Receptionist will serve as the primary point of contact for clients and will manage administrative tasks, coordinate schedules, and maintain organizational efficiency. This position is based at IMbright's Riyadh location: 6830 Uthman Ibn Affan Branch Rd, Alizdihar District, Riyadh, SA 12485.

Key Responsibilities

• Welcome and assist clients with a professional and friendly demeanor.
• Schedule and coordinate appointments for training sessions and consultations.
• Follow up on training sessions and monitor student attendance.
• Monitor the attendance of trainers and students to ensure operational continuity.
• Respond promptly and professionally to client inquiries via phone and in person.
• Oversee the daily operations of the center to ensure smooth functioning and efficiency.
• Provide comprehensive general administration support to the team.

Qualifications and Requirements

• Must be of Saudi Nationality.
• Possess a Bachelor’s degree or diploma in Management or a related field.
• Fluent in both spoken and written Arabic and English.
• Proficient in using office software, including MS Office Suite (Excel, Word, Outlook).
• Previous experience in an office environment is required.

Required Skills

• Strong communication skills and a commitment to adhering to working hours.
• Excellent organizational, time management, and multitasking abilities.
• Demonstrated leadership, problem-solving, and decision-making skills, particularly relevant to staff coordination and operational challenges.
• Keen attention to detail and the ability to handle confidential information with utmost professionalism.

Work Schedule and Compensation

This is a full-time, on-site position based in Riyadh, Saudi Arabia.

Working Hours:

• Sunday to Thursday: 1:00 PM – 9:00 PM
• Saturday: 9:00 AM – 5:00 PM

Salary:

• A monthly salary of SAR 5,500 is offered, which is inclusive of insurance, fees, transportation, and housing.
• Additional financial incentives and performance-based bonuses may be available.

Please note that both the working hours and the salary for this position are fixed and non-negotiable. Candidates who find these terms unsuitable are kindly requested not to apply.

About the Role

LivaNova is seeking a highly organized, proactive, and detail-oriented Office Administrator to oversee the daily administrative operations of its new office in Riyadh, Saudi Arabia. This role is central to ensuring a smooth and efficient work environment, managing office resources, supporting staff, and contributing to a positive workplace culture. The successful candidate will play a key role in the foundational operations of the Riyadh office.

Key Responsibilities

• Provide office leadership and comprehensive administrative support to the team.
• Handle a wide variety of administrative support activities, including business-sensitive and confidential information.
• Manage day-to-day office operations to ensure a well-organized and professional environment.
• Coordinate and oversee administrative tasks such as scheduling, office supplies management, mail handling, and record-keeping.
• In coordination with HR, manage employment contracts through the online portal and maintain employee visa and work permit documentation.
• Manage the monthly payroll process in collaboration with HR and Finance departments.
• Supervise and support administrative staff and office reception as needed.
• Act as the primary point of contact for office vendors, service providers, and building management.
• Maintain and manage office budgets, expenses, and petty cash.
• Assist with the onboarding of new employees, including workstation setup and orientation.
• Organize company events, meetings, and team-building activities.
• Ensure compliance with health and safety regulations and company policies.
• Manage calendars, prepare reports, and support senior management with administrative tasks.
• Monitor office efficiency and implement improvements where necessary.

Qualifications and Requirements

• Proven experience as an Office Administrator, Administrative Specialist, or in a similar role.
• Fluency in both Arabic and English is essential.
• Excellent organizational and multitasking abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and other relevant office management tools.
• Ability to handle sensitive information with the utmost confidentiality and professionalism.
• A problem-solving mindset with a keen attention to detail.
• Willingness and ability to work a flexible schedule when necessary.
• Demonstrated knowledge and understanding of compliance topics.
• A Bachelor's degree from an accredited university or college, or a high school diploma.

Required Skills

• Office Leadership
• Administrative Support
• Handling Business-Sensitive and Confidential Information
• Office Operations Management
• Scheduling
• Office Supplies Management
• Mail Handling
• Record-Keeping
• Employment Contract Management
• Visa/Work Permit Management
• Payroll Process Management
• Supervising Administrative Staff
• Vendor Management
• Office Budget Management
• Expense Management
• Petty Cash Management
• Onboarding New Employees
• Event Organization
• Meeting Organization
• Team-Building Activity Organization
• Health and Safety Compliance
• Company Policy Compliance
• Calendar Management
• Report Preparation
• Office Efficiency Monitoring
• Process Improvement
• Organizational Skills
• Multitasking Abilities
• Written Communication Skills
• Verbal Communication Skills
• Microsoft Office Suite Proficiency
• Other Office Management Tools Proficiency
• Confidentiality
• Professionalism
• Problem-Solving Skills
• Attention to Detail
• Flexible Schedule Availability
• Knowledge of Compliance Topics

Work Environment and Details

This is a full-time position for an Office Administrator at LivaNova, located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience. The position involves overseeing the daily administrative operations of the office, ensuring a professional and efficient workplace.

About the Role

Tamara, a leading fintech platform in Saudi Arabia and the GCC region, is looking for a Social Media Specialist to join its team in Riyadh. The company's mission is to empower individuals to achieve their dreams by creating the most customer-centric financial application. Tamara serves millions of users and collaborates with prominent global and regional brands. As Saudi Arabia's first fintech unicorn, Tamara operates from its care office in Riyadh, with additional regional and global support offices.

Role Responsibilities

In this role, you will be responsible for managing Tamara's social media presence and ensuring exceptional customer engagement. This includes monitoring inquiries, comments, and messages across various social media platforms, ensuring all communications align with the brand's tone of voice and customer experience guidelines. You will effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution. You will also identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams, while maintaining Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.

• Monitor and respond to customer inquiries, comments, and messages across social media platforms such as Instagram, Twitter/X, and Facebook.
• Ensure all communications align with Tamara's tone of voice and customer experience guidelines.
• Effectively handle customer complaints, escalate complex issues to the relevant parties, and follow up to ensure a satisfactory resolution.
• Identify potential risks, sensitive situations, or PR concerns and report them to the relevant internal teams.
• Maintain Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and quality standards in all customer interactions.
• Collaborate closely with internal departments such as Customer Support, Risk, Payments, and Technology to efficiently resolve customer issues.
• Accurately document all customer interactions using internal tools, such as CRM or Zendesk.
• Professionally manage app reviews and public feedback, contributing to a positive brand perception.
• Track recurring customer issues and provide valuable insights to drive continuous improvement initiatives within the company.

Qualifications and Requirements

To perform this role successfully, you should have previous experience in customer support or social media supervision. Strong written communication skills in both Arabic and English are essential, along with the ability to handle difficult customers with empathy and professionalism. You should be familiar with major social media platforms and customer engagement tools, with the ability to multitask effectively and thrive in a fast-paced work environment. A basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

• Previous experience in customer support or social media supervision.
• Strong written communication skills in both Arabic and English.
• Ability to handle difficult customers with empathy and professionalism.
• Familiarity with major social media platforms and customer engagement tools.
• Ability to multitask effectively and work in a fast-paced environment.
• Basic understanding of fintech or "Buy Now, Pay Later" (BNPL) services is considered an added advantage.

Core Skills

• Customer Support
• Social Media Supervision
• Written Communication (Arabic and English)
• Empathy
• Professionalism
• Familiarity with Social Media Platforms
• Customer Engagement Tools
• Multitasking
• Adaptability to Fast-Paced Environments
• Fintech/BNPL Knowledge (Preferred)

Job Details

This is a full-time role, requiring 0-1 years of experience. The job is based in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to enter the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally to contribute to an exceptional guest experience.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns with efficiency and courtesy.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received promptly and accurately.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the provider's customer support line.
• Test communications equipment regularly to ensure it is functioning properly.
• Respond to special requests from guests with unique needs, ensuring their satisfaction.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Follow all company policies and procedures diligently.
• Report accidents, injuries, and unsafe work conditions to the manager immediately.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information.
• Protect company assets by adhering to security protocols.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met with respect and care.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards to maintain high service levels.
• Stand, sit, or walk for an extended period of time as required by the role.
• Enter and locate information using computers and/or POS systems accurately.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Exceptional communication skills, both verbal and written.

Work Environment and Additional Information

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. The role is not remote. The Job Number for this position is 26071723. W Hotels is part of Marriott International, an equal opportunity employer committed to fostering an environment where diverse backgrounds are valued and celebrated. The mission of W Hotels is to encourage curiosity and expand horizons, offering a place to experience life and reinvent the norms of luxury. The service culture emphasizes that anything can be done at any time, turning guest passions into reality.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and customer-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position offers an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. The Telephone Operator will serve as the primary point of contact for guests, ensuring all their communication needs are met efficiently and professionally.

Key Responsibilities

• Attend to, register, note, and process all guest calls, requests, inquiries, or concerns.
• Operate the switchboard terminal.
• Process guest requests for wake-up calls, call identification, do not disturb settings, call forwarding, conference calls, calls via Telecommunications Device for the Deaf (TDD), and calls from unregistered guests.
• Inform guests of any messages they have received.
• Monitor busy or unanswered lines, maintaining contact with guests on hold to update their status and offering to take messages.
• Receive, record, and transmit messages accurately, completely, and legibly.
• Activate and deactivate guest room indicator lights as appropriate.
• Assist guests with internet access issues, transferring them to the service provider's customer support line when necessary.
• Test communication equipment to ensure it is functioning properly.
• Attend to special requests from guests with exceptional needs.
• Contact the appropriate person or department as needed to resolve guest calls, requests, or issues.
• Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction.
• Dispatch bell staff or service personnel as required.
• Comply with all company policies and procedures, reporting accidents, injuries, and unsafe working conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Greet and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Thank guests with genuine appreciation and assist individuals with disabilities.
• Speak with others using clear and professional language, and answer telephones using appropriate protocol.
• Cultivate and maintain positive working relationships with others and support the team to achieve common goals.
• Adhere to quality assurance expectations and standards.

Qualifications and Requirements

• High school diploma or equivalent certificate from a General Educational Development (GED) program.
• No prior work experience required.
• No supervisory experience required.
• No specific licenses or certifications are required.

Required Skills

• Telephone operation and communication.

Work Environment and Physical Demands

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Physical demands include standing, sitting, or walking for extended periods, and the ability to move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. The role also involves entering and locating information using computers and/or Point of Sale (POS) systems. Reasonable requests from supervisors for other duties will also be performed.

W Hotels is part of Marriott International, committed to providing equal opportunities and fostering an environment where diversity is valued. The company's mission is to awaken curiosity and expand worlds, offering a place to enjoy life, open doors, and minds, inspired by new faces and experiences, with a core spirit of being ready-for-anything and reinventing luxury norms worldwide through the "Whatever/Whenever" service philosophy.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and guest-focused Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an opportunity for individuals with 0-1 years of experience to begin their career in the hospitality industry. As a Telephone Operator, you will serve as the primary point of contact for guests, ensuring their communication needs are met efficiently and professionally, contributing to the overall guest experience.

W Hotels' mission is to ignite passion and broaden the world, offering a place to experience life by opening doors and minds. The company is known for its proactive spirit and for subverting the concept of luxury worldwide. The culture emphasizes "Dreaming, to the point of dreaming" and service education to realize guests' passions. W Hotels is an ideal workplace for those who are creative, innovative, and forward-thinking.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests, including wake-up calls, screening calls, do not disturb settings, call forwarding, conference calls, TDD relay calls, and non-registered guest calls.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to update their status, and offer to take a message.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate/deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests with technical issues to the provider's customer support line.
• Test communications equipment to ensure it is functioning properly.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures.
• Report accidents, injuries, and unsafe work conditions to the manager.
• Ensure uniform and personal appearance are clean and professional.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards.
• Anticipate and address guests' service needs.
• Assist individuals with disabilities.
• Thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• No related work experience required.
• No supervisory experience required.
• No specific license or certification required.

Required Skills

• Communication skills.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The position is part of the Rooms & Guest Services Operations category.

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company fosters an environment where associates' unique backgrounds are valued and celebrated, recognizing that the blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability and veteran status, or other bases protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to start a career in the hospitality industry. The Telephone Operator serves as the primary point of contact for guests, managing their communication needs efficiently and professionally to ensure a positive guest experience.

W Hotels is committed to igniting curiosity and expanding horizons for guests. Operating under the "Whatever/Whenever" service culture and as part of Marriott International, the role offers an opportunity within a global organization that values innovation and a commitment to redefining luxury.

Key Responsibilities

• Answer, record, log, and process all guest calls, requests, questions, or concerns promptly and courteously.
• Operate the telephone switchboard station to manage incoming and outgoing calls.
• Process guest requests, including wake-up calls, screening calls, setting up "do not disturb" statuses, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
• Advise guests of any messages received.
• Monitor busy or unanswered lines, check back with callers on hold to provide status updates, and offer to take messages.
• Receive, record, and relay messages accurately, completely, and legibly.
• Activate and deactivate guest room message lights as appropriate.
• Instruct guests on how to access the internet and transfer guests experiencing technical difficulties to the internet provider's customer support line.
• Test communications equipment regularly to ensure proper functionality.
• Respond to special requests from guests with unique needs.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed.
• Follow all company policies and procedures, reporting accidents, injuries, and unsafe work conditions to management.
• Ensure uniform and personal appearance are clean and professional at all times.
• Maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities and thank guests with genuine appreciation.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Stand, sit, or walk for an extended period of time.
• Enter and locate information using computers and/or POS systems.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• No related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required.

Required Skills

• Strong communication skills, both verbal and written.
• Excellent customer service and guest relations abilities.
• Proficiency in telephone operations and handling multiple lines.
• Effective problem-solving and conflict resolution skills.
• Competency in computer operations and using relevant systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They welcome all and provide access to opportunity, fostering an environment where unique backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Telephone Operator to join their Rooms & Guest Services Operations team. This full-time, non-management position is an entry-level opportunity within the hospitality industry. As the primary point of contact for many guests, the Telephone Operator plays a key role in ensuring a positive guest experience.

Key Responsibilities

• Answer, record, log, and process all incoming guest calls, requests, questions, or concerns efficiently and professionally.
• Operate the hotel's telephone switchboard station to manage all incoming and outgoing calls.
• Process guest requests for services such as wake-up calls, call screening, do not disturb settings, call forwarding, conference calls, TDD relay calls, and handling calls from non-registered guests.
• Inform guests of any messages received for them.
• Monitor busy or unanswered lines, providing updates to callers on hold and offering to take messages.
• Receive, record, and relay messages accurately, completely, and legibly to the appropriate individuals.
• Activate and deactivate guest room message lights as required.
• Assist guests by providing instructions on internet access and transferring guests with technical difficulties to the internet provider's customer support.
• Test communications equipment regularly to ensure proper functioning.
• Respond to special requests from guests with unique needs with attentiveness and care.
• Contact the appropriate individual or department as necessary to resolve guest calls, requests, or problems promptly.
• Follow up with guests to ensure their requests or problems have been met to their satisfaction.
• Dispatch bell staff or valet staff as needed to assist guests.
• Adhere to all company policies and procedures, reporting any accidents, injuries, or unsafe work conditions to management.
• Maintain a clean and professional uniform and personal appearance at all times.
• Protect company assets and maintain the confidentiality of proprietary information.
• Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
• Assist individuals with disabilities, ensuring their needs are met with respect and professionalism.
• Thank guests with genuine appreciation for their patronage.
• Speak with others using clear and professional language and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues and support the team to reach common goals.
• Comply with quality assurance expectations and standards.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• A high school diploma or *** equivalent is preferred.
• No prior related work experience is required.
• No supervisory experience is required.
• No specific licenses or certifications are required for this role.

Required Skills

• Excellent communication skills, both verbal and written.
• Strong customer service orientation with a focus on guest satisfaction.
• Proficiency in telephone operations and handling multiple lines.
• Competence in computer operations and using relevant systems.

Work Location and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. The job number for this opening is 26071723, and it falls under the Job Category of Rooms & Guest Services Operations.

Marriott International is committed to being an equal opportunity employer and fostering an environment where the unique backgrounds of associates are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

W Hotels in Riyadh, Saudi Arabia, is looking for a Food & Beverage Expert to join their team. This is a full-time, non-management position, suitable for individuals with 0-1 year of relevant work experience. The role focuses on creating unforgettable hospitality experiences for guests, going beyond just serving food and beverages to crafting a unique and immersive dining journey. The Food & Beverage Expert will contribute to a wide range of services to ensure guests enjoy their meals and the surrounding ambiance.

Company Philosophy and Work Environment

W Hotels' mission is to ignite the curiosity of travelers and expand their horizons, to be a destination that fulfills life's experiences. Inspired by new faces and new places, the hotels have a flexible and ready spirit, earning them a reputation for reinventing luxury standards worldwide. Their culture and service philosophy, "Whatever/Whenever," is based on bringing guests' passions to life. W Hotels welcomes authentic, innovative, and forward-thinking individuals. Joining W Hotels means becoming part of a prestigious hotel group under the Marriott International umbrella, where you can choose your ideal work environment, achieve your purpose, join a distinguished global team, and realize your dreams.

Key Tasks and Responsibilities

Based on the role description, typical responsibilities include:

• Taking the initiative to provide a wide range of services to ensure guests enjoy their dining experience.
• Setting tables and preparing the dining area for service.
• Communicating effectively with kitchen staff regarding orders and guest needs.
• Interacting with guests, taking orders, and serving food and beverages.
• Maintaining cleanliness of work areas, supplies, and equipment.
• Ensuring all guest transactions are processed smoothly and contributing to the overall experience.
• Adhering to company policies and procedures to ensure a safe and efficient work environment.
• Maintaining quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and professional communication style.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Less than one year of relevant work experience required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Ability to stand or sit, walk for extended periods, including moving over sloped, uneven, or slippery surfaces.
• Ability to read and visually verify information, such as menus.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds (approximately 11 kg) without assistance, and up to 50 pounds (approximately 23 kg) with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional customer service skills.

Additional Job Information

Job Type: Full-time
Location: Riyadh, Saudi Arabia

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. It actively promotes an environment where the unique backgrounds of its partners are celebrated. Their greatest strength lies in the rich blend of culture, talent, and experience of their partners. They are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.