Ticket Clerk Jobs in Riyadh

Tasks and Responsibilities 1. First: Functional Preparation for New Employees - Managing the entire functional preparation process from accepting the job offer to the start date of work. - Preparing and issuing all employment documents for new employees accurately and on time. - Acting as the main point of contact for new employees, providing guidance and responding to their inquiries throughout all stages of preparation. - Coordinating with relevant departments and internal parties to ensure completion of visa requirements and compliance with regulatory requirements before starting work. - Maintaining and updating employee files in accordance with secure hiring requirements, auditing, and review. - Updating and tracking the progress of preparation procedures through applicant tracking systems and human resources information systems. - Providing a positive, consistent, and engaging experience for new employees according to Cognita standards. - Preparing functional preparation reports and providing stakeholders with the required updates. - Supporting projects to develop procedures, improve processes, and perform other tasks assigned by management. 2. Second: Government Relations and Compliance - Coordinating and communicating with government agencies, including the Ministry of Human Resources and Social Development, the General Directorate of Passports, and the General Organization for Social Insurance. - Managing all residency, visa, and immigration procedures, including issuance, renewal, transfer, and cancellation. - Ensuring compliance with Saudi Labor Law and the requirements of the localization program (Nitaqat). - Updating and managing company and employee data through government systems such as Qiwa, Absher for Business, and Muqeem. - Managing company registration procedures, licenses, and official documents, including commercial registration, municipal licenses, and chamber of commerce subscriptions. - Monitoring violations, fines, and legal issues and working to resolve them. - Managing registration and updates with the General Organization for Social Insurance and ensuring compliance with payroll and wage requirements. - Monitoring localization rates and supporting related compliance initiatives. - Supporting hiring and termination procedures in accordance with government regulations. - Preparing reports related to compliance, visa status, and other governmental matters. - Monitoring updates and regulatory changes and ensuring their implementation within the organization.

Join Sunbulah Group as a Sales Representative!
Are you passionate about building relationships and driving customer satisfaction? We are looking for a dynamic Sales Representative to join our team in Riyadh.

Key Responsibilities:

• Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
• Oversee and develop existing business within assigned customers/territory.
• Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
• Conduct intense prospecting of new customers and develop a targeted list with managerial support.
• Process new customer acquisitions and manage administration prerequisites.
• Ensure effective follow-up on orders and deliveries while providing optimal customer service.
• Track, analyze, and report on sales goals and objectives on a daily basis.
• Handle customer inquiries and complaints promptly and accurately.
• Provide appropriate product selections and quotations based on customer inquiries.
• Confirm customer balances, manage payment collections as per company policy.
• Gather market intelligence on competitive activities and report findings to management.
• Participate in team meetings and training sessions as directed by the sales manager.
• Adhere to corporate integrity and values while ensuring compliance with company policies.

At Sunbulah Group, we are dedicated to exceeding expectations for quality, promptness, and reliability in our service. Join us and be a part of our commitment to customer satisfaction!

Join Our Team as a Reservations Agent at Centro Waha!

We are currently seeking passionate and dynamic guest-focused Revenue professionals who take pride in delivering extraordinary levels of customer service. As a Reservations Agent, you will be at the forefront of ensuring smooth and efficient service delivery. Your key responsibilities will include:

• Processing and confirming guest room reservations made via phone, letter, or fax.
• Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
• Staying updated on all hotel promotions and processing reservations according to established procedures.
• Maintaining product knowledge and applying rate management effectively.
• Promoting good public relations to maximize business.
• Ensuring all incoming calls are answered according to Rotana standards.
• Organizing visa requests for hotel guests and identifying upselling opportunities.

What We Are Looking For:
You should possess a diploma or degree in hospitality, along with previous experience in hotel reservations. Proficiency in computer skills and excellent communication abilities in English are essential, with additional language skills being a plus.

Key Competencies:
The ideal candidate will have a customer-focused mindset, proactive personality, and a courteous, dynamic, and approachable character. You should be able to work independently in a structured environment while demonstrating:

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus

Join Rotana Hotels as a Reservations Agent!
We are currently seeking passionate and dynamic guest-focused Revenue professionals who pride themselves on delivering extraordinary levels of customer service and providing creative solutions to our guests.

Key Responsibilities:

• Process and confirm guest room reservations made by clients via phone, letter, or fax.
• Input all reservations into the computer, recording all pertinent information while attending to inquiries, complaints, and requests.
• Stay updated with all hotel promotions and follow procedures to manage reservations, rates, and confirmations.
• Maintain an established filing system for all correspondence and report preparation.
• Promote public relations and maximize business opportunities.
• Ensure accurate room status at all times.
• Adhere to Rotana standards when answering incoming calls and managing emails.
• Organize visa requests for hotel guests and up-sell whenever possible.

Qualifications:
You should possess a diploma or degree in the hospitality field, along with previous hotel reservations experience. Proficiency in computer skills and excellent English communication capabilities are a must. Additional language skills are an asset.

Ideal Candidate:
The ideal candidate will be exceptionally customer-focused, proactive, courteous, dynamic, and approachable. You should work effectively with professionalism, establish strong relationships with both internal and external customers, and operate independently within a structured setting, demonstrating:

• Understanding the job
• Teamwork
• Responsibility
• Recognizing differences
• Adaptability
• Customer focus

Join Saudi Net Link as a Secretary!
This is an exciting opportunity to work with a leading telecommunications company known for its advanced satellite connectivity solutions. You will play a vital role in ensuring smooth operations and effective communication within the office.

Key Responsibilities:

• Manage calls, emails, and office correspondence
• Schedule meetings and maintain calendars
• Prepare reports, letters, and official documents
• Organize and maintain filing systems
• Coordinate office activities and administrative tasks

Qualifications:

• Diploma or Bachelor’s degree in Administration or related field
• More than 2 years of experience
• Good communication and organizational skills
• Proficiency in Microsoft Office applications
• Ability to handle confidential information professionally

Location: Riyadh, Saudi Arabia
Employment Status: Non-employed candidates preferred, transferable IQAMA required.