Full-time Communications Support Technician Jobs With No Experience in Riyadh

Join our team as an SLV Maintenance Professional!
We are seeking motivated Saudi fresh graduates who are eager to develop their careers in maintenance operations. As a part of FNRCO, you will gain hands-on experience and support our technical teams in a professional environment.

Key Responsibilities:

• Assist in routine maintenance activities for SLV systems and equipment.
• Support senior technicians in troubleshooting and repair tasks.
• Follow maintenance schedules to ensure timely completion of assigned tasks.
• Adhere to safety procedures and company standards at all times.
• Maintain accurate records of maintenance activities and reports.
• Participate in training programs to enhance technical skills.

Requirements:

• Saudi national (Fresh Graduate).
• Diploma in Electrical, Mechanical, Electronics, or a related field.
• Good English communication skills (written and spoken).
• Basic understanding of technical or maintenance concepts is an advantage.
• Willingness to learn and work in a technical field.
• Strong teamwork and communication skills.

Join CTRD Arabia as an IT Support Technician!
CTRD Arabia, a trusted provider of national security solutions, is seeking a proactive and customer-focused IT Support Technician. In this role, you will be the first point of contact for technical assistance, playing a critical part in delivering excellent customer service to our staff.

Responsibilities:

• Respond to IT support requests via phone, email, or helpdesk system.
• Provide first-line diagnosis and resolution for hardware, software, and network issues.
• Set up and configure new user accounts and hardware.
• Log and track all incidents and service requests in the helpdesk system.
• Assist with routine maintenance and updates of IT systems.
• Support administration of Microsoft 365 and assist with device enrolment and configuration.
• Maintain accurate technical documentation and user guides.

Requirements:
Essential criteria include basic knowledge of Windows and macOS operating systems, familiarity with Microsoft Office 365, and strong problem-solving skills. Previous experience in a customer service or IT support role is preferred but not required. Certifications such as CompTIA A+ or ITIL Foundation are a plus.

If you're ready to take the next step in your career and join a team that values strong relationships and technical expertise, we invite you to apply!

About the Role

Gartner IT is seeking a motivated Technical Support Specialist to join its team of skilled engineers. This role is instrumental in building digital solutions that support Gartner colleagues and clients, contributing to the organization's success by delivering technology solutions that power Gartner. Gartner IT fosters a culture of innovation and an outcome-driven approach.

Role Overview

The Technical Support Specialist will provide essential second-level support, addressing technical issues escalated by the Help Desk. The goal is to ensure Gartner standards and Service Level Agreements (SLAs) are met for all Gartner Associates, regardless of their work location. This position also involves contributing technical expertise to various projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware troubleshooting and diagnosis, software troubleshooting and installation, and information gathering to deliver business solutions and maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as required, providing onsite support in remote locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles accurately to ensure efficient deployment of assets throughout the company.
• Support Gartner's events and symposiums by liaising with the ITIO Event Manager and Events staff to provide technology services and support to associates and clients, making on-the-spot decisions that require discretion and judgment.
• Actively manage service requests, incidents, and activities, ensuring all associate interactions are accurately documented, assigned, and communicated to determine and resolve issues, escalate when necessary, and provide solutions for future problem resolution and process improvement.

Qualifications and Requirements

• Bachelor's degree or foreign equivalent degree in Computer Science or a related field.
• 1+ years of client service experience.
• 1-3 years of experience in an entry-level technical support role.
• Understanding of networking concepts, servers, and LANs/WANs.
• Experience using a help desk call logging system.
• Experience with standard Microsoft products and platforms.

Required Skills

• Technical hardware troubleshooting and diagnosis.
• Software troubleshooting and installation.
• Information gathering for business solutions.
• Asset management throughout its lifecycle.
• Providing technology services and support.
• Management of service requests, incidents, and activities.
• Proficiency in networking concepts, servers, and LANs/WANs.
• Experience with help desk call logging systems.
• Familiarity with standard Microsoft products and platforms.
• Strong problem-solving skills.
• Effective communication skills, both verbal and written, with the ability to deal independently with staff throughout the organization.
• Excellent customer service skills.

Work Location and Type

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Gartner IT is seeking a Technical Support Specialist to join its engineering team. This role is crucial in developing digital solutions that support Gartner colleagues and clients, contributing to the organization's technological advancements. The IT department emphasizes continuous innovation, an outcome-driven approach, and values input from all team members.

Role Overview

The Technical Support Specialist will provide essential second-level technical support, addressing issues escalated by the Help Desk. This ensures Gartner's standards and service level agreements (SLAs) are met for all Gartner Associates, regardless of their work location. The position also involves contributing technical expertise to projects, site visits, and Gartner Events.

Key Responsibilities

• Provide escalated (Level 2) technical support, including hardware and software troubleshooting, diagnosis, and installation, to maintain operational continuity for Gartner Associates and infrastructure 24x7.
• Conduct remote office visits as needed, offering onsite support in various locations, resolving technical issues, and building rapport with associates.
• Manage all asset life cycles to ensure efficient deployment of assets across the company.
• Collaborate with the ITIO Event Manager and Events staff to provide technology services and support during Gartner Events and Symposiums, making timely decisions that impact client satisfaction.
• Actively manage service requests, incidents, and activities, accurately documenting all associate interactions, assigning tasks, and communicating resolutions to determine and resolve issues, escalate when necessary, and contribute to future problem resolution and process improvement.

Qualifications and Requirements

• A Bachelor's degree or foreign equivalent in Computer Science or a related field is required.
• A minimum of 1+ years of client service experience is necessary.
• 1-3 years of experience in an entry-level technical support role is required.
• A foundational understanding of networking concepts, servers, and LANs/WANs is essential.
• Experience using a help desk call logging system is required.
• Proficiency with standard Microsoft products and platforms is necessary.

Required Skills

• Technical hardware troubleshooting and diagnosis
• Software troubleshooting and installation
• Information gathering
• Networking concepts, servers, LANs/WANs
• Help desk call logging systems
• Standard Microsoft products and platforms
• Problem-solving skills
• Effective communication (verbal and written)
• Excellent customer service skills

Work Location and Type

This full-time position is located in Riyadh, Saudi Arabia. Gartner offers opportunities for professional development and career growth within a collaborative, team-oriented culture that embraces inclusion.

About the Role

Laverne Group is seeking a motivated and detail-oriented Technical Support Specialist to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for ensuring the seamless operation of our retail branches and business operations by providing essential day-to-day technical support. The role focuses on maintaining the availability and performance of critical IT infrastructure, including Point of Sale (POS) systems, IT equipment, networks, and surveillance systems. As a Technical Support Specialist, you will be instrumental in troubleshooting technical issues, supporting new branch openings, ensuring operational continuity, and delivering timely technical assistance to empower efficient business operations across the organization.

Key Responsibilities

• Provide daily technical support for retail branches, resolving issues related to Point of Sale (POS) systems and associated applications.
• Install, configure, and prepare POS devices and peripherals for both new and existing branches.
• Monitor system performance to ensure hardware and software are operating efficiently and effectively.
• Perform routine maintenance activities and replace faulty devices, peripherals, or equipment as needed.
• Support branch operations through shift-based coverage to guarantee technical availability during business hours.
• Troubleshoot and resolve issues concerning surveillance cameras, CCTV systems, networking equipment, internet connectivity, and communication systems.
• Conduct site visits to branches for the installation and configuration of IT equipment in preparation for new branch openings.
• Coordinate with external vendors and service providers to obtain advanced technical support when required.
• Maintain accurate and up-to-date records of all incidents, maintenance activities, and technical support requests.
• Prepare periodic technical reports and offer recommendations for operational and infrastructure enhancements.
• Ensure strict adherence to IT policies, security standards, and established operational procedures.
• Assist with hardware inventory management and asset tracking activities.
• Support the testing and deployment of new technologies, devices, and system upgrades across all branches.
• Provide technical guidance and user support to branch employees as necessary.
• Undertake any other duties as assigned by management that are related to the nature of the role and support business needs and operational continuity.

Qualifications and Requirements

• Diploma or Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a closely related field.
• 1 to 3 years of experience in Technical Support, IT Support, or Help Desk roles.
• Demonstrated experience supporting POS systems and working within branch operations environments.
• Basic knowledge of networking principles, CCTV systems, hardware troubleshooting techniques, and various operating systems.
• Strong analytical and problem-solving skills with a proven ability to troubleshoot complex technical issues.
• Good communication and customer service abilities, with a focus on providing excellent support to end-users.
• Flexibility to work on shifts and willingness to travel between branches as required by the role.

Required Skills

• Technical Support
• IT Support
• Help Desk Operations
• POS Systems Management
• Networking Fundamentals
• CCTV Systems
• Hardware Troubleshooting
• Operating Systems
• Problem-Solving
• Troubleshooting
• Communication Skills
• Customer Service

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires flexibility to work on shifts to ensure technical availability during business hours and may involve travel between branches as needed.

About the Role

eSense is seeking a motivated and detail-oriented IT Specialist to join our team in Riyadh, Saudi Arabia. This full-time position is designed for individuals with 0-1 years of experience looking to begin their career in IT support. The IT Specialist will serve as the primary point of contact for users, providing essential first-line technical assistance across various IT domains, including cloud services, on-premises infrastructure, and end-user devices. This role is critical for ensuring the smooth operation of our IT systems through prompt incident response, service request fulfillment, and onsite support.

The successful candidate will be adaptable, possess strong communication abilities, and demonstrate a capacity to manage a diverse range of technologies in both remote and in-person settings. This role offers an opportunity to gain hands-on experience and develop a strong foundation in IT support within a dynamic environment.

Key Responsibilities

• Serve as the initial point of contact for users requiring IT support via phone, email, or the ticketing system.
• Diagnose and resolve Level 1 technical issues related to hardware, software, networks, and cloud services.
• Escalate complex incidents and service requests to appropriate higher-level support teams when necessary.
• Provide direct onsite support for end-user devices, printers, peripherals, and network connectivity issues.
• Assist users with cloud environments, such as Microsoft 365 and Azure, including account access, configuration, and basic troubleshooting.
• Maintain accurate and comprehensive documentation of reported issues, troubleshooting steps, and resolutions within the IT service management system.
• Participate in routine IT maintenance tasks, including patching, software updates, backup procedures, and system checks.
• Collaborate effectively with cross-functional IT teams to ensure the timely and efficient delivery of IT services and support.
• Engage in continuous learning and knowledge sharing to stay updated with emerging IT technologies and best practices in support.
• Promote and enforce IT security and compliance best practices during all support activities.

Qualifications and Requirements

• Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent work experience.
• 1-2 years of experience in IT support or helpdesk roles is preferred.
• Basic knowledge of operating systems including Windows, macOS, and Linux.
• Familiarity with cloud platforms such as Microsoft 365, Azure, or equivalent.
• Understanding of fundamental networking concepts, including TCP/IP, DNS, DHCP, and VPN.
• Hands-on experience with common IT hardware, including laptops, desktops, printers, and various peripherals.
• Strong problem-solving and troubleshooting abilities.
• Excellent verbal and written communication skills.
• A strong customer service orientation with a commitment to user satisfaction.
• Ability to effectively prioritize tasks and manage time efficiently.

Technical Skills and Competencies

• Cloud Services (Microsoft 365, Azure)
• On-premises Infrastructure Support
• End-user Devices Support
• Hardware and Software Troubleshooting
• Network Troubleshooting (TCP/IP, DNS, DHCP, VPN)
• Operating Systems (Windows, macOS, Linux)
• IT Service Management
• Patching and System Updates
• Backup Procedures and System Checks
• IT Security Principles and Compliance Awareness

Additional Information

Certifications such as CompTIA A+, Microsoft Certified: Azure Fundamentals, or ITIL Foundation are preferred but not required.

Work Environment Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires onsite presence and interaction with users.

About the Deployment Engineer Intern Role

Motorola Solutions is seeking a motivated Deployment Engineer Intern to join a project team in Riyadh, Saudi Arabia. This internship offers hands-on experience in the delivery of mission-critical voice and data systems, contributing to public safety technology and critical communications. As part of the Saudi National Transformation (Tamheer) initiative, this developmental role will provide Saudi postgraduates with insights into transitioning conceptual designs into live, functional systems. Interns will receive mentorship from experienced professionals on Motorola Solutions' proprietary technologies and international engineering standards.

Key Responsibilities

• Provide technical assistance to the engineering team in the end-to-end deployment of IP plans and communication services.
• Assist in generating essential system documentation, equipment lists, and technical site records using relevant tools.
• Help track project progress, technical decisions, and changes in collaboration with Project Managers.
• Support the staging, testing, and implementation of hardware and software solutions at customer sites.
• Validate customer requirements against pre-sales designs and assist in basic design reviews.
• Continuously maintain and grow knowledge of IP & Transmission design, virtualization, and Motorola's public safety applications.

Qualifications and Requirements

• Recent postgraduate (Master's or high-achieving Bachelor's) degree in Telecommunications, Computer Science, Electronic Engineering, or a related technical field.
• 0-1 years of experience; this is an entry-level position.
• Fluency in both written and verbal English and Arabic.

Required Skills

• Foundational knowledge of IP networking and Transmission.
• Basic understanding of Windows/Linux operating systems and Virtualization technologies (VMware/KVM).
• Strong desire to learn and a proactive attitude towards problem-solving.

Internship Details

This is a full-time internship position based in Riyadh, Saudi Arabia. The role requires travel of 25-50%. Relocation assistance is not provided. Upon successful completion of the program, there is a potential pathway to a full-time career within Motorola Solutions.

Equal Opportunity Employer

Motorola Solutions Arabia, Inc., Saudi Branch is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. The company fosters a people-first and community-focused culture, empowering every employee to be their authentic self and contribute to delivering on the promise of a safer world. Candidates who may not meet all preferred skills but believe they would be a great addition to the team are encouraged to apply.

About the Role

Alfanar Projects is seeking a motivated and detail-oriented ENGINEER, TESTING & COMMI. CENTRAL to join their team in Riyadh, Saudi Arabia. This full-time role is crucial for ensuring the successful commissioning and testing of power plants prior to their operational phase. The position offers an opportunity for individuals with 0-1 years of experience to develop their careers within a leading Saudi company with an international presence.

Alfanar is a prominent Saudi company involved in the manufacturing and trading of electrical products across low, medium, and high voltage ranges. The company also has a diverse portfolio in conventional and renewable energy solutions, oil and gas, water treatment, infrastructure, technical services, and digital solutions. Alfanar is committed to the highest quality standards and the continuous development of its human capital.

Key Responsibilities

• Commission and conduct tests on power plants to ensure readiness for the operational phase.
• Prepare comprehensive project and new equipment test reports, including necessary updates and corrections.
• Document all non-conformances encountered during testing and track troubleshooting efforts.
• Execute functional testing according to specified schemes and procedures.
• Test and coordinate activities during customer inspections, ensuring smooth collaboration.
• Resolve technical issues that arise during power plant testing and site commissioning phases.
• Perform site testing and commissioning activities for substations or power plants.
• Test and commission substation equipment, including various types of relays, switchgear, and transformers.
• Adhere strictly to all safety procedures during testing and commissioning activities to ensure a safe working environment.
• Provide technical support by thoroughly reviewing design documents before their official release.
• Initiate continuous improvement efforts and maintain relevant records in consultation with the department manager.
• Initiate corrective and preventive actions and maintain associated records in consultation with the department manager.
• Train subordinates and foster a cohesive team environment to achieve work objectives effectively.
• Provide leadership, coaching, and direction to subordinates in all aspects of their work.
• Delegate tasks to subordinates for each respective assignment, ensuring efficient workload distribution.
• Ensure fair distribution of tasks among subordinates to maintain morale and motivation.
• Perform planned activities to meet operational and development targets as per delivery schedules.
• Utilize resources effectively to achieve objectives within efficient cost and time parameters.
• Provide periodic reports detailing deviations and the execution of planned tasks.
• Resolve any related problems that arise and escalate complex operational issues as needed.
• Coordinate well-defined written systems, policies, and procedures, and actively seek automation opportunities.
• Comply with all related policies, procedures, and work instructions.

Qualifications and Requirements

• Bachelor's Degree in Electrical Engineering.

Required Skills

• Testing Methodologies
• Proficiency with Testing Tools
• Quality Assurance principles
• Adherence to Safety procedures
• Documentation and Reporting
• Troubleshooting complex technical issues
• Commissioning of power plant and substation equipment
• Providing Technical Support
• Design Review
• Leadership and Coaching abilities
• Effective Delegation
• Problem-Solving skills
• Business Process Improvement initiatives
• Strong Compliance with policies and procedures

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience.