About the Center Manager Role
The Place BC is seeking a Center Manager to oversee all branch operations, staff management, and strategic growth for its business center in Riyadh, Saudi Arabia. This role is integral to driving profitability and ensuring the efficient functioning of the business center as a standalone unit.
Key Responsibilities
- Oversee and manage daily operations, including staff supervision, facility maintenance, and budget oversight to ensure smooth and efficient functioning of the business center.
- Lead the team in delivering exceptional customer service, effectively resolving issues, and maintaining high occupancy rates.
- Coordinate with contractors, suppliers, and fit-out companies for renovations, space planning, and ensuring compliance with brand standards.
- Develop and execute comprehensive sales strategies aimed at revenue growth, cost control, and fostering strong community engagement.
- Monitor key performance metrics, prepare detailed reports, and implement data-driven improvements based on analysis and feedback to regional management.
- Ensure strict adherence to Saudi labor laws, health and safety regulations, and all relevant cultural norms in all operational aspects.
- Foster a positive and productive work environment through effective staff training, performance evaluations, and the implementation of Saudization initiatives.
- Manage budgeting and ensure compliance with all relevant regulations and company policies.
- Provide strong team leadership to drive operational excellence and achieve business objectives.
Qualifications and Experience
- A Bachelor's degree is required; a Master's degree is highly favored.
- A degree in hospitality management is preferred.
- A minimum of 5 years of experience as an operations manager in a business center.
- At least 5 years of experience in operations management within Saudi Arabia.
- A minimum of 5 years of experience as an operations director in hospitality or property management.
Required Skills
- Leadership and Team Leadership
- Operations Management
- Staff Management
- Sales Strategy Development and Execution
- Data Analysis and Reporting
- Customer Service Excellence
- Budgeting and Financial Management
- Compliance and Regulatory Adherence
Work Environment and Details
This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. The specific work type is full-time.
