Customer Services Jobs for Fresh Graduates in Saudi Arabia

More than 75 Customer Services Jobs for Fresh Graduates in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Nationality

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Hotel Receptionist

Hotel Receptionist

New

Qetzal Hotel Apartments

SR 4,000 / Month dotFull-time

The purpose of the job:

Welcoming guests and residents in a professional and friendly manner, completing the check-in and check-out procedures, and providing the necessary information and assistance to ensure customer satisfaction and providing a distinguished hospitality experience.

Duties and Responsibilities:

·         Welcoming guests and assisting them upon arrival and helping with the check-in process.

·         Carry out check-in and check-out procedures accurately and quickly (Check-in & Check-out) using the booking system.

·         Answer phone calls and customer inquiries with professionalism.

·         Provide accurate information about rooms, prices, services, and available hotel facilities.

·         Coordinate with other departments (Room Service, Housekeeping, Security) to meet the guests' needs.

·         Manage reservations over the phone or online, confirming or modifying them as needed.

·         Collect payments (cash or cards), and issue invoices and receipts.

·         Handle complaints or issues faced by guests and work to resolve them quickly.

·         Adhere to hotel systems and policies and health and safety instructions.


Qualifications and Requirements:

·         High school diplomageneral as a minimum.

·         Proficiency in Arabic, and proficiency in English is preferred, both spoken and written.

·         Proficiency in using Microsoft Office programs (Word – Excel).

·         Excellent communication skills and the ability to deal with various personalities.

·         Politeness, good appearance, and professionalism in dealings.

·         No previous experience is required.

·         The ability to work in shifts (morning/evening/night)..



breifcase0-1 years

locationGhirnatah, Riyadh

about 14 hours ago