Customer Services Jobs for Fresh Graduates in Saudi Arabia

• Assist in enrolling suppliers into our system.
• Address customer inquiries and promptly resolve any issues.
• Maintain professional phone etiquette while managing communications.

• Strong skills in Customer Support, Customer Service, and Customer Satisfaction.
• Excellent communication and interpersonal abilities.
• Proficiency in customer service software and tools.
• Ability to work both independently and as part of a team.
• Experience in the payments industry is a plus.
• Bachelor's degree in Business, Communications, or a related field is preferred.

• Customer Support & Interaction: Handle inbound calls, emails, and live chat inquiries professionally and promptly.
• Respond to customer questions regarding applications, features, troubleshooting, and usage.
• Provide clear instructions to users with basic level of technical knowledge.
• Track and record all customer interactions accurately in CRM or ticketing systems.
• Follow up with customers to confirm issues are fully resolved.

• Perform basic troubleshooting of applications issues.
• Guide customers through applications setup, activation, and configuration steps.

• Maintain a professional, patient, and courteous attitude at all times.
• Ensure high levels of customer satisfaction in all interactions.

• Participate in training sessions to improve communication, technical skills, and customer handling.

• Fluent in Arabic and English (spoken and written).
• Strong verbal and written communication skills.
• Basic computer skills; familiar with CRM applications, ticketing systems, and Microsoft Office.
• Problem-solving skills and attention to detail.

• Experience with POS systems, cashier applications, or SaaS applications.
• Basic technical troubleshooting skills.

• Be present at the reception desk during check-in and check-out.
• Warmly welcome all guests while ensuring their needs are met.
• Maintain guest confidentiality and respect their privacy.
• Manage guest complaints professionally and ensure satisfaction.
• Coordinate with departments for delivering amenities and handling VIP procedures.
• Build positive relationships with guests and internal teams.

• Saudi Nationals Only.
• Open to fresh graduates and candidates with up to 6 months of experience.
• Basic English skills.
• Strong passion for hospitality.
• Excellent interpersonal and communication skills.
• Team player with flexibility.

• Previous experience in Food & Beverage operations is preferred.
• Commitment to providing excellent service.

• Be present at the reception desk during check-in and check-out.
• Warmly welcome all guests while ensuring their needs are met.
• Maintain guest confidentiality and respect their privacy.
• Manage guest complaints professionally and ensure satisfaction.
• Coordinate with departments for delivering amenities and handling VIP procedures.
• Build positive relationships with guests and internal teams.

• Saudi Nationals Only.
• Open to fresh graduates and candidates with up to 6 months of experience.
• Basic English skills.
• Strong passion for hospitality.
• Excellent interpersonal and communication skills.
• Team player with flexibility.

• Previous experience in Food & Beverage operations is preferred.
• Commitment to providing excellent service.

• Maintain knowledge of all hotel features, services, and hours of operation.
• Check in guests in a friendly and engaging manner.
• Coordinate with relevant departments to enhance guest arrival experiences.
• Ensure correct reservation details and rates are applied.
• Handle guest interactions professionally and resolve issues promptly.
• Assist with guest orientations and hotel services.
• Perform all front office duties during assigned shifts.
• Maintain accurate cash handling and nightly auditing responsibilities.

communication skills
social media management
marketing
Reporting skills

• Booking all Health Club treatments and explaining services to guests.
• Executing POS sales, including retail transactions.
• Checking in and checking out guests professionally.
• Maintaining cleanliness and hygiene in the work area.
• Providing warm welcomes and tours for guests.
• Assisting in the smooth flow of the guests’ journey throughout the day.

• Knowledge of current Health Club trends in the industry.
• Excellent interpersonal and communication skills.
• Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

Office Boy Job Description:

• Serve Tea and Coffee to Staff and office Visitor
• Clean office kitchen on daily basis
• Responsible for disposal of trash, waste, and other disposable material
• Monitoring the use of equipment and supplies within the office.
• Dealing with queries or requests from the visitors and employees.
• Coordinating the maintenance and repair of office equipment.
• Damp dust furniture, light fixtures, window and bathrooms daily,
• Wash windows as scheduled
• Use safety precautions in all housekeeping services
• The person must have a neat and clean personality
• Also be able to move outside office for any kind of task directed to him.
• Job requires activeness, attentiveness and a responsible attitude.
• Handling electronic files and papers
• Assists in menial office tasks required by the office staff
• Maintains the cleanliness of the office premises and kitchen.

About AREEB

AREEB is Saudi Arabia’s first AI-native Learning Management System (LMS)

Role Overview

We are seeking a Sales Representative who will play a key role in driving AREEB’s growth by building strong client relationships, identifying opportunities, and closing deals with corporate and government organizations. The ideal candidate is ambitious, customer-focused, and passionate about AI and EdTech innovation in Saudi Arabia.

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Key Responsibilities
• Identify, qualify, and pursue new business opportunities across corporate, government, and education sectors.
• Conduct client presentations, demos, and product pitches to showcase AREEB’s value.
• Build and maintain a healthy sales pipeline and deliver against sales targets.
• Develop deep understanding of client needs and tailor solutions to maximize impact.
• Work closely with the Product and Customer Success teams to ensure smooth client onboarding.
• Track, analyze, and report on sales performance and market feedback to leadership.
• Represent AREEB at events, conferences, and networking opportunities.

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Qualifications & Skills
• Bachelor’s degree in Business, Marketing, IT, or related field.
• 25 years of experience in sales, business development, or account management, preferably in SaaS, LMS, or enterprise technology.
• Strong communication and presentation skills in both Arabic and English.
• Proven track record of meeting or exceeding sales targets.
• Knowledge of the Saudi corporate and government market is a strong advantage.
• Passion for AI, digital learning, and innovation.

• Female
• Fluent in both English and Arabic
• Must be currently residing in Riyadh
• Prior experience is a plus, but not mandatory - training is provided
• Friendly personality and good with customers
• Able to handle cash transactions accurately

• Handle payments using the POS system
• Maintain clean checkout area
• Provide excellent customer service
• Assist with basic tea preparation and menu explanations

Company Description

Nature Touch Spa is the ultimate wellness destination focused on improving the mind, body, and spirit of our guests. Located in Jubail, our spa offers a lush experience with enchanting settings and a warm, inviting staff. Our team is devoted to providing true relaxation and calming the mind, body, and soul of every guest.

Role Description

This is a full-time on-site role for a Receptionist at Nature Touch Spa in Jubail. The Receptionist will be responsible for phone etiquette, receptionist duties, clerical skills, communication, and customer service tasks on a day-to-day basis at the spa.

Qualifications

• Phone Etiquette and Communication skills
• Working hours from 230pm - 1130pm (1 hour break in between)
• Experience in Receptionist Duties and Clerical Skills
• Strong Customer Service skills
• Attention to detail and organization skills
• Ability to multitask and work in a fast-paced environment
• Previous experience in a spa or hospitality industry is a plus
• High school diploma or equivalent

• Engage with customers via chat and phone, providing prompt and effective solutions.
• Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
• Champion customer service excellence, ensuring policies and procedures align with company objectives.
• Analyze customer queries, identifying patterns and opportunities for service optimization.
• Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.

• Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
• Postgraduate degree in math, business, marketing, or finance (preferred).
• Strong analytical and problem-solving skills, with the ability to think critically.
• Exceptional communication and interpersonal skills, with a high level of self-awareness.
• Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
• Team player mindset, with the ability to build and maintain strong relationships across teams.
• Resilience under pressure, with a proactive approach to challenges.

• Be part of an industry-leading fintech company redefining customer experience.
• Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
• Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
• Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.

Job Title: Luxury Cafe Hostess / Receptionist / Host

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 4200 to SAR 5000 (Full package / Live Out)

Company Profile: Visit **************************

Job Summary: We are seeking a highly presentable and professional receptionist/hostess to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Can comfortably wear western business attire
• Strong communication skills in both English and Arabic
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

• Ensure all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy, and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and creative problem-solving skills.
• Strong verbal communication abilities.
• Experience in a similar position is beneficial but not essential.

• Live the Magic of Hospitality - Create exceptional experiences every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas and passion matter.
• Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

• Deliver exceptional service throughout the guest journey.
• Exude patience and empathy while interacting with guests.
• Work proactively to ensure guest satisfaction and smooth operations.

• A flexible, positive mindset and a 'Yes I Can!' attitude.
• Strong attention to detail and problem-solving skills.
• Good verbal communication capabilities.
• A passion for creating extraordinary service experiences.

• Live the magic of hospitality and create exceptional experiences.
• Receive opportunities for career growth and development.
• Enjoy a fun and inclusive workplace culture.
• Access global and local perks, including special rates at our hotels.

• Welcome guests warmly and create a positive first impression.
• Acknowledge IHG Rewards Club members and returning guests.
• Manage guest bookings and process payments efficiently.
• Facilitate a swift check-in and check-out experience.
• Anticipate guest needs and provide tailored recommendations.
• Assist guests with inquiries, from billing issues to dining suggestions.

• Excellent communication skills to engage with guests.
• Strong problem-solving abilities to enhance guest experiences.
• Fluency in the local language; additional language skills are a plus.
• Proficient in reading, writing, basic math, and computer skills.

• Maintain complete knowledge of and comply with all departmental policies, service procedures, and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Maintain complete knowledge of correct maintenance and use of equipment, utilizing it only as intended.
• Anticipate guests’ needs, respond promptly, and acknowledge all guests, however busy and whatever time of day.
• Maintain positive guest relations at all times.