Customer Services Jobs in Saudi Arabia

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Join Premium Food Company Ltd. as a Call Center Manager!
In this strategic role, you will be at the forefront of managing our call center operations, directly influencing customer satisfaction and operational efficiency. As part of a dynamic team, your expertise will ensure quick response times and smooth communication across all customer service channels.

Key Responsibilities:

• Call Center Operations Management: Oversee daily operations, ensuring timely call resolutions and adherence to service levels. Maintain accuracy in order management and adjust staffing for peak periods.
• Team Leadership & Training: Supervise and train call center agents, ensuring they meet service targets. Prepare schedules and evaluate performance.
• Customer Complaint Management: Handle escalated complaints, coordinate with teams to resolve issues, and monitor complaint trends for improvement.
• Coordination With Delivery & Aggregator Teams: Communicate with platforms to resolve order issues and update teams on delivery statuses.
• Reporting & Analysis: Prepare and analyze reports on call volume, customer satisfaction, and performance metrics.

Qualifications:

• Bachelor’s Degree in Business, Communications, Hospitality, or related fields.
• 2–4 years of experience in call center leadership, preferably in food delivery.
• Familiarity with call center software and knowledge of delivery flow.
• Excellent communication and problem-solving skills.

Your leadership will help us continuously improve our customer service operations, ensuring a high-quality experience for our customers at Baytoti!

Join Aman International Engineering Consultancy as a Front Desk Receptionist!
We are seeking a professional and organized individual to serve as the first point of contact for our clients, visitors, and internal teams. In this crucial role, you will help create a welcoming environment while supporting daily office operations at our fast-paced fire protection engineering consultancy.

Responsibilities:

• Welcome and assist clients, visitors, and contractors in a professional manner.
• Manage phone calls, inquiries, and direct communication to relevant departments.
• Maintain an organized and presentable reception area and meeting rooms.
• Handle emails, courier services, and general correspondence.
• Support meeting scheduling, appointment coordination, and room bookings.
• Assist with administrative duties such as filing, scanning, and data entry.
• Coordinate visitor access, ID badges, and basic safety protocols.
• Monitor office supplies and support procurement when needed.
• Collaborate with HR, Operations, and Engineering teams to ensure smooth workflow.

Qualifications:

• Diploma or Bachelor’s degree in Business Administration, Office Management, or a related field.
• Previous experience in reception or administrative roles; experience in engineering, construction, or consultancy is a plus.
• Strong communication skills in English and Arabic.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Presentable, organized, and detail-oriented with strong multitasking abilities.
• Professional attitude, excellent customer service skills, and ability to work under pressure.

Join us at Mövenpick Hotels & Resorts!
We are seeking a professional Receptionist to join our team in Jeddah, Saudi Arabia. As the first point of contact for our organization, you will play a crucial role in creating a positive and welcoming environment for our guests and clients.

Key Responsibilities:

• Manage incoming calls, emails, and correspondence efficiently.
• Handle guest inquiries and requests promptly and courteously.
• Assist with check-in and check-out procedures, including room assignments and key card management.
• Maintain a clean and organized reception area.
• Coordinate with various departments to ensure smooth operations.
• Process payments and handle cash transactions accurately.
• Manage appointment scheduling and maintain up-to-date calendars.
• Provide general administrative support as needed.
• Stay informed about hotel facilities, services, and local attractions to assist guests effectively.
• Ensure compliance with security and safety protocols.

About Us:
Mövenpick Hotels & Resorts combines Swiss heritage with a modern approach to hospitality, offering unique experiences across 120 hotels and resorts worldwide. Join us and become a Heartist® in an environment where you can grow and thrive.

I need experienced people in the sales field

Join Our Team as a Sales Executive - Lease!
We are seeking a passionate and skilled Sales Executive to join our team at Global Management Solutions (GMS). If you have a strong background in automotive leasing and fleet sales, along with excellent negotiation and communication skills, we want to hear from you!

Responsibilities:

• Achieve sales targets and quotas in the automotive leasing sector.
• Develop and maintain strong relationships with clients.
• Manage the sales process from prospecting to closing.
• Work closely with the team to enhance sales strategies and market presence.

Requirements:

• 1-2 years of sales experience in automotive leasing or fleet sales.
• Experience in the Saudi market is a MUST.
• Strong negotiation, communication, and problem-solving skills.
• Valid Saudi driver’s license.
• Passionate about sales and the automotive industry.
• Bachelor’s degree in Business, Sales, or a related field (preferred but not mandatory).

We offer a dynamic work environment where you can grow your career and make an impact. Join us and be a part of our success story!

Our company announces the availability of a vacancy for the position of a sales representative to work in the sales and marketing department in the aluminum sector, provided that the applicant has experience in the field of sales. Requirements: Practical experience in sales from 2 to 5 years. High communication, persuasion, and customer handling skills. Ability to achieve sales targets and prepare reports. An active personality with a spirit of initiative. Proficiency in using computer applications and CRM systems (if available). Advantages: Basic salary Incentive commissions on sales. A professional work environment and opportunities for career development.

A cashier (customer accountant) is required to work in our store, with experience in using point of sale systems and providing excellent customer service. His responsibilities include: receiving cash and electronic payments, accurately managing the cash register, and. The candidate must have excellent communication skills, accuracy in dealing with numbers, and the ability to work under pressure in a fast-paced environment.

Receptionist / Restaurant cashier .. 8 working hours .. 6 days a week .. Shifts .. Politeness in dealing with the customer

We need a polite customer service representative

Sales representative in the aluminum field and kitchens, and has experience in the sectors and prices, and taking measurements and negotiating with the client.

Managing social media accounts and interacting with them and continuous photography

Join Our Team as a Host/Hostess at Marriott International!

In the heart of Jiddah, we invite you to be part of the exciting experience with EDITION Hotels, a dynamic brand under Marriott International. As a Host/Hostess, you will play a crucial role in delivering an exceptional guest experience. Your charismatic personality and dedication to service excellence will create a warm atmosphere for all our guests.

About the Role:
As a Host/Hostess, you will be responsible for:

• Welcoming guests with a friendly, warm smile and a positive demeanor.
• Assisting in seating arrangements and ensuring an efficient flow of customers in the dining area.
• Communicating effectively with other team members to provide seamless service.
• Managing reservations and ensuring guests experience a welcoming environment.

Why Join Us?
At Marriott International, we believe in the power of diversity and inclusion, and we are committed to creating a workplace where everyone can thrive. We provide various opportunities for personal and professional growth, making it possible for you to reach your full potential within our global team.

Position Details:
Your work will take place at The Jeddah EDITION, located at 7044 Al Kurnaysh Br Rd, Jeddah. This position is full-time and requires on-site presence. You will become part of a diverse workforce that celebrates uniqueness and fosters a culture of belonging and respect.

Join us today to start your journey in a prestigious company that values its employees. Your career at Marriott International starts here!

Cashier and branch supervisor for a shawarma brand restaurant in Jeddah. A suitable and motivating work environment. Rewards and target and and and.

A major industrial company in the field of plastics needs a sales representative with extensive experience in selling plastic products in Jeddah with a generous commission.

Required Customer Service and Telemarketing Employees Conditions: • Proven experience in the field of telemarketing • High communication skills and the ability to persuade • Commitment to working hours from Saturday to Thursday