Jobs in Saudi Arabia

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Sales Manager

Sales Manager

📣 Job Ad

Hilton

Full-time
Join Hilton as a Sales Manager!
As a Sales Manager at Hilton, you will play a vital role in analyzing local market trends and competitor activity to ensure that our hotel remains a leader in the marketplace. Your primary focus will be on developing future and repeat business.

Key Responsibilities:
  • Analyze local market trends and competitor activity to identify business leads.
  • Develop customer accounts and drive business into our hotel, enhancing market and customer share across all revenue streams.
  • Negotiate room rates and packages with corporate clients.
  • Create and implement innovative local marketing strategies, including social media outreach.
  • Prepare hotel contracts in accordance with current business and pricing conditions.
  • Coordinate with various hotel departments to enhance guest experience and establish comprehensive sales programs.
  • Attendance at sales events when required.
  • Generate accurate and timely reports for the Sales Director and senior management.
  • Answer customer inquiries in a prompt and professional manner.
  • Manage staff performance in line with company policies.
  • Recruit, manage, train, and develop the Sales team.

Qualifications:
  • Positive attitude with strong communication skills.
  • Commitment to high-level customer service.
  • Excellent grooming standards.
  • Flexibility to adapt to varying work situations.
  • Ability to work efficiently under pressure and take the initiative.
  • Proven experience in a sales role.

Desirable Skills:
  • Knowledge of the local market and hospitality industry.
  • Passion for sales with a track record of achieving targets.
  • A degree-level qualification in a relevant field.

Become part of Hilton's team and contribute to our tradition of providing exceptional guest experiences!

breifcase2-5 years

locationMadinah

27 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
Join Emdad By Elm as a Customer Service Specialist!
As a pivotal mid-career role, you will enhance customer satisfaction and loyalty by delivering outstanding service to clients. This position prioritizes establishing a warm and professional environment to ensure customers receive comprehensive support and accurate information.

Key Responsibilities:
  • Greet customers warmly and professionally, establishing a lasting positive impression.
  • Actively listen to customer inquiries, providing prompt, accurate, and relevant information.
  • Guide customers in exploring the organization’s offerings that meet their needs.
  • Resolve customer issues swiftly, ensuring high standards of satisfaction.
  • Prepare basic reports in Excel to track inquiries and performance metrics.
  • Develop visually engaging PowerPoint presentations for internal teams and customers.
  • Collaborate with team members to refine service protocols and share insights.
  • Maintain an organized workspace that reflects the organization’s brand.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions for professional development.

Job Requirements:
  • 5-7 years of experience in customer service or client-facing roles.
  • Strong Microsoft Excel proficiency, including advanced functions.
  • Extensive knowledge of Microsoft PowerPoint for developing presentations.
  • Excellent verbal and written communication skills.
  • Proven track record of managing customer relationships effectively.
  • Ability to work independently and collaboratively.
  • Organizational skills for task prioritization in a fast-paced environment.
  • Understanding of customer service best practices.
  • Demonstrated professionalism and adaptability.
  • Strong analytical skills for data-informed decision making.

breifcase2-5 years

locationMadinah

27 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a vital mid-career professional dedicated to enhancing customer satisfaction and loyalty through exemplary service delivery. This role is pivotal in creating a welcoming and professional atmosphere for clients visiting the organization, ensuring they receive comprehensive support, informed guidance, and reliable information about our services.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival, creating a lasting positive first impression that encourages loyalty.
  • Actively listen to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Assist customers in exploring and utilizing the organization’s offerings that meet their specific needs and requests.
  • Resolve customer issues or concerns with urgency and efficiency, ensuring a consistently high level of customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics for operational improvements.
  • Develop, design, and deliver visually appealing PowerPoint presentations for both internal stakeholders and special customer engagements.
  • Collaborate seamlessly with team members to enhance customer service protocols, sharing valuable insights and strategies.
  • Maintain an organized workspace that embodies the organization's branding and commitment to outstanding customer focus.
  • Utilize customer relationship management (CRM) tools to log customer interactions and effectively track all engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends and inform strategies that boost service delivery performance.
  • Actively participate in training sessions and professional development.

Job Requirements:
  • Minimum of 5-7 years of experience in customer service or client-facing roles, showcasing a clear trajectory of increased responsibilities and achievements.
  • Proficiency in Microsoft Excel, including capabilities in creating, formatting, and analyzing reports, and utilizing advanced functions.
  • Strong knowledge of Microsoft PowerPoint for the creation of professional-level presentations that effectively engage and inform varied audiences.
  • Excellent verbal and written communication skills, with a demonstrated ability to articulate information clearly and professionally to diverse groups.
  • Proven track record of effectively managing customer relationships, with an emphasis on prompt and satisfactory issue resolution.
  • Ability to work independently while fostering a collaborative approach to contribute toward team objectives.
  • Strong organizational skills with a proven ability to prioritize tasks effectively in a dynamic, fast-paced work environment.
  • Deep understanding of customer service best practices and industry standards, with skills to implement them for service delivery enhancement.
  • Demonstrated professionalism in appearance and demeanor when interacting with customers, positively reflecting the organization's image.
  • Adaptability to fast-paced environments, employing a resourceful approach to navigate unexpected challenges effectively.
  • Cultural sensitivity and aptitude for adjusting communication styles to cater to the diverse needs of a broad customer base.
  • Experience in efficiently gathering customer feedback and developing actionable strategies for continuous service improvement.
  • Strong analytical skills to assess customer data with the objective to drive informed decision-making and service enhancements.

breifcase2-5 years

locationMadinah

27 days ago
Head Chef

Head Chef

📣 Job Ad

Accor

Full-time
Join Accor as a Senior Oriental Chef!
At Accor, we believe in the power of hospitality and we welcome you as you are. We offer a workplace where you can grow, learn and create every day. Be part of an inspiring story where your creativity and culinary skills can shine.

Job Responsibilities:
  • Develop new and innovative concepts for Oriental menus.
  • Participate in Menu Planning as appropriate.
  • Supervise the Oriental kitchen operation and daily activities.
  • Direct and monitor the preparation of all Oriental dishes.
  • Taste sauces (Arabic / Oriental) to ensure correct flavor profiles.
  • Ensure the correct serving of all Oriental dishes and minimize waste.
  • Maintain daily communication with the Executive Chef regarding operational matters.
  • Consider local requirements, market needs, and new trends in recipes and food costs.
  • Inspect all kitchen work stations setup for efficiency and safety.
  • Review requisitions for food and supplies.
  • Oversee the presentation of Oriental food on all buffets according to hotel standards.
  • Control costs and minimize waste while ensuring quality.
  • Train and guide the culinary team for optimal performance.
  • Create decorative food displays and prepare a range of Oriental dishes.

Qualifications:
  • Understanding of different culinary profiles and techniques.
  • A desire to learn new flavors and techniques.
  • Ability to follow instructions accurately.
  • Willingness to work nights and weekends.

Your Working Environment:
Sofitel Shahd Al-Madinah offers a unique culinary environment, featuring 469 luxury guest rooms and various dining options. Here, you can apply your skills and creativity in a setting that values quality and excellence in service.

breifcase0-1 years

locationMadinah

27 days ago
Customer Services Specialist

Customer Services Specialist

📣 Job Ad

Emdad By Elm

Full-time
About the Role:
The Service Customer Specialist is a pivotal mid-career professional dedicated to enhancing customer satisfaction and loyalty through exceptional service delivery in our organization. This role requires the creation of a welcoming and professional environment that ensures clients receive comprehensive support and informed guidance regarding the array of services offered.

Key Responsibilities:
  • Greet customers warmly and professionally upon arrival to create a positive first impression.
  • Listen actively to customer inquiries, providing prompt, accurate, and relevant information regarding the organization's services.
  • Guide customers in exploring and utilizing the organization’s services that fulfill their specific requirements.
  • Resolve customer issues efficiently, ensuring high customer satisfaction.
  • Prepare and generate basic reports in Excel to track inquiries, customer feedback, and service performance metrics.
  • Develop and present visually appealing PowerPoint presentations for internal and customer engagements.
  • Collaborate with team members to enhance customer service protocols.
  • Utilize CRM tools to log customer interactions and track engagement metrics.
  • Collect and analyze insights from customer interactions to identify trends.
  • Participate in training sessions and pursue professional development opportunities.

Required Skills:
  • Exceptional interpersonal skills to foster relationships with customers and teammates.
  • Advanced proficiency in Microsoft Excel and PowerPoint.
  • Strong conflict resolution and problem-solving capabilities.
  • High attention to detail and effective time management skills.
  • Empathy and patience in handling customer concerns.

About the Company:
Emdad By Elm specializes in business solutions, leveraging its expertise and national talents to deliver the best quality services, positioning itself as a leading partner in enhancing growth and productivity.

breifcase2-5 years

locationMadinah

27 days ago
Project Management Specialist

Project Management Specialist

📣 Job AdNew

Rakaza Limited Company

SR 4,500 / Month dotFull-time
فرصة عمل مميزة كأخصائي إدارة مشاريع في شركة ركازة المحدودة
نبحث عن أخصائي إدارة مشاريع لتحليل عناصر وفعاليات المشروع، وضع الخطط والبرامج الزمنية، متابعة تنفيذها، وضع برنامج التدفق النقدي، تحليل المخاطر المتوقعة، ومراجعة وتعديل مراحل العمل. ستكون مسؤولًا عن إعداد الوثائق والتقارير المتخصصة في مجال إدارة المشاريع وعرضها وحفظها.

المسؤوليات الرئيسية:
  • تحليل عناصر وفعاليات المشروع ودراسة حجمه.
  • إعداد برنامج زمني وترتيب الإجراءات.
  • توفير الموارد المادية والبشرية اللازمة.
  • مراجعة التنفيذ والتقدم الفعلي مقارنةً بالبرنامج.
  • إعداد وثائق وتقارير متخصصة وتقديم توصيات.

المتطلبات:
  • درجة البكالوريوس في نظم المعلومات الإدارية، إدارة المشاريع، أو تقنية المعلومات.
  • خبرة عملية لا تقل عن سنتين.
  • شهادة (PMP) مفضل.
  • مهارات متقدمة في تقنية المعلومات، إعداد التقارير، والاستشارة.

الموقع: المدينة المنورة
نوع العمل: صباحي

breifcase2-5 years

locationMadinah

1 day ago