Full-time Jobs for Female for Fresh Graduates in Al khobar

Join the Kempinski family as a Spa Receptionist!
At Kempinski Hotels, we pride ourselves on delivering the finest in European hospitality standards. We are looking for a dedicated Spa Receptionist to join our team at Kempinski The Spa in Al Khobar, Saudi Arabia.

Role Overview: As a Spa Receptionist, you will be responsible for all reception duties in the spa, ensuring each guest is given a warm welcome and receives the utmost care. This role serves as a stepping stone for those aspiring for leadership positions in spa operations.

Key Responsibilities:

• Oversee the reception area, including food and beverage offerings, retail, maintenance, and housekeeping.
• Respond to guest bookings and queries professionally.
• Promote and upsell spa services and retail products.
• Follow the Spa’s Standard Operating Procedures (SOPs), Policies & Forms Manuals.
• Maintain knowledge of spa treatments, services, and products to advise guests appropriately.
• Record reservations and manage appointment schedules.
• Perform confirmation calls and check guests in and out, adhering to payment and cash handling procedures.
• Manage client profiles and prepare daily reports in accordance with SOP.
• Stay informed on resort activities and promote them to guests.
• Handle guest queries and complaints efficiently and professionally.
• Ensure the working environment is clean and organized.
• Monitor supplies and towels, ensuring readiness for guests.

Join us at Kempinski Hotels
If you are passionate about providing excellent service and are looking for a dynamic role in an esteemed luxury hotel, we encourage you to apply and become part of our evolving family.

Join our team at Kempinski Hotels as a Telephone Operator! We are looking for a dedicated individual to handle all incoming calls with professionalism and courtesy in accordance with Kempinski and LQA standards.

Key Responsibilities:

• Answer all incoming calls from guests and connect them to the appropriate extensions efficiently.
• Take accurate messages for guests and deliver them promptly.
• Manage guests' requests for DND (Do Not Disturb) statuses and personal wakeup calls.
• Assist guests by providing information or handling requests and complaints, referring issues to relevant personnel when necessary.
• Serve as the communication center during emergencies.
• Maintain a record of domestic and international calls.
• Ensure the smooth functioning of TV channels and public area music.
• Keep informed about hotel products, emergency procedures, and staff directory updates.
• Maintain a clean and organized work area.

We value the commitment and professionalism of our team members and welcome applications from qualified Saudi nationals.