Estore specialist Jobs in Jeddah

More than 362 Estore specialist Jobs in Jeddah. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Customer Services Manager

Customer Services Manager

📣 Job Ad

Saba Medical Company

SR 5,000 - 6,500 / Month dotFull-time
انضم إلى شركة سابا الطبية كمدير خدمة العملاء!
نحن نبحث عن قائد فريق مركز الاتصال لضمان تقديم أفضل تجربة للعملاء. سيكون دورك هو التخطيط، والتوجيه، وتنسيق الأعمال لقسم خدمة العملاء، مع تطوير المعايير اللازمة لتلبية احتياجات العملاء وتوقعاتهم.
  • المسؤوليات والمهام:
  • إدارة قسم خدمة العملاء داخل المنشأة.
  • وضع سياسات ومعايير خدمة العملاء والإشراف على تنفيذها.
  • تحليل مصادر المشكلات المتكررة في خدمة العملاء وتحديد الحلول.
  • التعامل مع الشكاوى والاستعلامات وتصعيدها حسب الحاجة.
  • توجيه الفريق وتقديم الدعم اللازم لهم.
  • إعداد وتنفيذ استبيانات قياس مستوى رضا العملاء.
معلومات إضافية:
نوح العمل: 6 أيام في الأسبوع، وفترة العمل صباحية/مسائية.
المؤهلات المطلوبة:
- بكالوريوس في إدارة الأعمال، التسويق، خدمات العملاء، أو السكرتارية التنفيذية.
- خبرة عملية لا تقل عن سنة في مجال خدمة العملاء.
المهارات المطلوبة:
- إجادة برمجيات إدارة علاقات العملاء.
- القدرة على تحديد متطلبات العملاء وتحليل المشكلات بشكل متقدم.
- مهارات الإدارة والرد على استفسارات العملاء.
- إرضاء العملاء بفعالية.
اللغات:
- العربية: متقدم.
- الإنجليزية: متوسط.
إذا كنت تبحث عن تحدي جديد وترغب في تطوير مهاراتك في بيئة ديناميكية، قدم الآن!

breifcase0-1 years

locationJeddah

10 days ago
Purchasing Manager

Purchasing Manager

📣 Job Ad

Alyouser Group | مجموعة شركات اليسر

Full-time
We are looking for a professional purchasing manager to join our team and contribute to the development of procurement and supply processes inside and outside the Kingdom, with a special focus on importing from China. We operate in a fast-growing environment aimed at delivering high-quality products to our clients through effective and professional supply chain management.

Main Responsibilities:
  • Manage local and international purchasing processes with high efficiency.
  • Coordinate with suppliers in China and negotiate for the best prices and quality.
  • Analyze departmental needs and plan for the provision of required materials and goods.
  • Manage the purchasing cycle from negotiation to receipt and ensure compliance with specifications.
  • Continuously search for new suppliers and assess their performance.
  • Develop purchasing policies and improve processes and procedures.

Qualifications and Requirements:
  • At least 8 years of experience in procurement, including direct experience in importing from China.
  • Good knowledge of accounting related to purchasing operations, invoices, and payments.
  • Proficiency in Microsoft programs (Excel, Word).
  • Mastery of negotiation skills and communication with international suppliers.
  • Strong knowledge of customs, shipping, and clearance procedures.
  • Proficiency in using procurement systems and ERP systems.
  • Ability to work within a team and handle work pressure.
  • Fluency in English, spoken and written.

breifcase0-1 years

locationJeddah

13 days ago
Marketing Specialist

Marketing Specialist

📣 Job Ad

Salla

Full-time
Join Salla as a Product Marketing Manager!
As a Product Marketing Manager at Salla, you will be pivotal in amplifying the voice of our merchants throughout everything we launch. Your role involves crafting compelling narratives from product updates, translating features into valuable benefits, and identifying growth opportunities based on a profound understanding of our customers. This position is ideal for someone with extensive experience in eCommerce, having worked directly with merchants or within the sector.

Responsibilities:
  • Understand and Grow a Target Segment: Leverage your audience insights to identify pain points and untapped opportunities, which will guide positioning, messaging, and adoption efforts for your assigned merchant segment.
  • Support Go-to-Market (GTM) Execution: Collaborate across different teams to plan and execute product launches and campaigns that resonate effectively with your segment.
  • Develop Insightful Content: Create various types of content that meet your audience's needs, such as landing pages, case studies, lifecycle emails, FAQs, and more, ensuring clarity, value, and simplicity.
  • Daily Tasks: Engage with merchants regularly through direct messaging or calls to stay updated on their challenges. Collaborate with the product team to understand upcoming features and shape appropriate messaging. Work with the lifecycle team to devise campaigns that boost adoption among your assigned audience. Brief the creative team on design and writing contexts and check performance metrics to assess merchant engagement.

Requirements:
  • 35 years of experience in product marketing or audience-focused roles, preferably within SaaS or eCommerce.
  • In-depth understanding of eCommerce merchant dynamics.
  • Demonstrated ability to drive execution in messaging, positioning, content creation, and campaign support.
  • Exhibit high curiosity, ownership, and a proactive mindset.

Desirable Qualities:
  • Preparedness with insights, ideas, and structured thinking.
  • Evidence of past work including content, messaging documents, or successful launches.
  • A strong commitment to understanding and empathizing with our merchants.

Benefits:
  • Training & Development opportunities.
  • Performance bonuses.
  • Flexible work-from-home arrangements.

breifcase0-1 years

locationJeddah

Remote Job
13 days ago