We are looking for a customer service and sales employee with strong communication skills to join our team. The employee will be responsible for interacting with customers, responding to their inquiries, providing appropriate solutions, and achieving sales goals.
Tasks and Responsibilities:
• Communicating with customers via phone, email, or live chat.
• Providing support and answering customer inquiries in a professional and prompt manner.
• Following up on customer orders and addressing any issues they may encounter.
• Driving sales by advising on available products and services.
• Building strong relationships with customers to ensure their satisfaction and increase brand loyalty.
• Achieving sales targets set by management.
• Recording data and notes about customer inquiries in the company’s system.
Qualifications and Requirements:
• Strong communication skills and the ability to handle customers professionally.
• Mastery of persuasion and negotiation skills to achieve sales targets.
• Ability to work under pressure and effectively solve problems.
• Proficiency in using computers and basic office software.