Full-time Debt Collector Jobs in Riyadh

About the Collection Officer Role

Aljeel Medical is seeking a diligent and detail-oriented Collection Officer to join its team in Riyadh, Saudi Arabia. This full-time position is crucial for ensuring the timely recovery of outstanding payments from customers, thereby maintaining positive client relationships and supporting the company's financial stability. The Collection Officer will play a key role in managing accounts receivable, minimizing financial risk, and contributing to the organization's healthy cash flow.

Key Responsibilities

• Ensure the timely recovery of outstanding payments from customers while maintaining positive client relationships.
• Monitor accounts receivable and follow up on overdue invoices using the aging receivables report.
• Compare amounts to be collected with customer account balances to ensure accuracy.
• Collect and submit collection-related transactions on time in coordination with the direct manager.
• Receive checks and cash payments and submit them to the cashier for deposit.
• Resolve collection-related issues that may arise from sales and maintenance departments.
• Prepare financial statements for customers to support debt collection efforts within specified timelines.
• Perform any other duties or tasks assigned by the direct manager, provided they do not violate labor law.

Qualifications and Experience

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• 1 to 3 years of experience in collections, accounts receivable, or a similar role.
• Basic knowledge of accounting principles and financial processes.
• Familiarity with collection procedures and relevant regulations.
• Ability to work under pressure and meet deadlines.

Required Skills and Abilities

• Proficiency in Microsoft Excel and accounting/ERP systems.
• Strong numerical and analytical skills.
• Good communication and negotiation abilities.
• Excellent interpersonal abilities.
• Ability to handle difficult customers professionally.
• Attention to detail and a high level of accuracy.
• Good problem-solving and conflict resolution skills.
• Effective time management and ability to meet deadlines.
• Ability to analyze accounts and identify discrepancies.
• Teamwork and collaboration skills.
• Adaptability and the ability to work effectively under pressure.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience in collections or a related field.

About the Collection Officer Role

AlJammaz Technologies is seeking a proactive and detail-oriented Collection Officer to join our team in Riyadh, Saudi Arabia. This full-time position is crucial for managing daily collections activities, ensuring the timely recovery of outstanding balances, and maintaining accurate customer records. The Collection Officer will play a key role in supporting the company's cash flow and strengthening customer relationships, all while aligning with overarching business and finance objectives.

Key Responsibilities

• Follow up with customers on overdue payments to drive timely collections and minimize outstanding balances.
• Negotiate payment plans with customers in accordance with established company policies and procedures.
• Maintain accurate and up-to-date records of all collection activities and customer communications.
• Resolve billing and payment disputes effectively by coordinating with relevant internal teams.
• Reconcile customer accounts to ensure the accuracy of balances and identify any discrepancies.
• Collaborate closely with the Finance, Sales, and Call Center teams to enhance overall collection performance.
• Update and maintain AR aging reports, highlighting critical overdue accounts for management review.
• Ensure strict compliance with company policies and escalation procedures throughout the collection process.

Qualifications and Requirements

• A Bachelor's degree in Finance, Accounting, Business Administration, or a related field is required.
• A minimum of 2 to 3 years of experience in collections, accounts receivable (AR), or a similar finance-related role is necessary.
• Native Arabic speaker with good proficiency in English.

Required Skills and Proficiencies

• Strong communication and negotiation skills are essential for interacting with customers and resolving payment issues.
• Proficiency in ERP systems, with a preference for D365, and advanced knowledge of MS Excel for data analysis and reporting.
• Excellent follow-up and problem-solving abilities to address collection challenges effectively.
• A detail-oriented approach with a high level of accuracy in record-keeping and account reconciliation.
• A customer-focused attitude with a professional demeanor in all interactions.
• Proven ability to be a team player with a proactive mindset, contributing positively to departmental goals.

Work Location and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The ideal candidate will have 2-5 years of relevant experience in a collections or accounts receivable capacity.

About the Role

KONE, a certified Top Employer, is seeking an experienced Collections Specialist to join its Finance team in Riyadh, Saudi Arabia. This role is essential for improving cash flow and ensuring customer satisfaction by effectively managing customer accounts receivables and ensuring prompt payment of open balances. The Collections Specialist will play a crucial role in credit management, collection, and dispute resolution processes, coordinating with internal teams and external partners.

Key Responsibilities

• Manage customer accounts receivables, routinely contacting customers regarding open balances to secure prompt payment.
• Improve the company's cash flow through effective collection strategies and customer engagement.
• Ensure customer satisfaction while pursuing outstanding payments.
• Coordinate with Business Process Outsourcing (BPO) providers and retained organizations for credit management, collection, and dispute management processes.
• Resolve and support the resolution of complicated collection cases.
• Perform end-to-end dispute root cause analysis and implement corrective actions.
• Conduct physical collection contacts with customers as required by local regulations.
• Handle transactional tasks for accounts retained within the Finance & Legal (FL) responsibility.
• Manage dispute routing for agreed retained accounts.
• Record invoice disputes in the collection and dispute management solution as they arise.
• Initiate and follow the dispute management workflow by dispatching recorded disputes to the relevant business responsible individuals for resolution.
• Apply the collection strategy for agreed retained accounts.
• Conduct structured collection calls with customers.
• Request and record promises to pay from customers during collection contacts.
• Coordinate with Customer Service & Administration (CS&A) and inbound teams for the assigned portfolio of customers to ensure all queries and disputes are appropriately handled and resolved to facilitate collection activities.

Qualifications and Requirements

• Bachelor's degree or Diploma in Finance, Accounting, or Economics.
• 3 to 6 years of experience in the collections field.
• Native Arabic speaker with excellent written and verbal communication skills in English.
• Excellent communication, negotiation, and customer handling skills.
• Experience working with SAP.
• Proficiency in Microsoft Office, with a strong emphasis on Excel.
• Strong problem-solving and analytical skills.
• Strong interpersonal skills to manage sensitive customer interactions effectively.
• High attention to detail and the ability to work under pressure to meet deadlines.

Required Skills

• Credit Management
• Collection
• Dispute Management
• SAP
• Microsoft Office Suite (including advanced Excel proficiency)
• Problem-solving
• Analytical skills
• Interpersonal skills
• Attention to detail
• Ability to work under pressure
• Communication
• Negotiation
• Customer Handling

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity to contribute to KONE's mission of creating a better world of work through collaboration, diversity, growth, and wellbeing.

About the Role

Sanabil Studio, through its innovative company TradePay, is transforming business-to-business (B2B) commerce by enabling suppliers and distributors to offer flexible payment terms to merchants through a 'Buy Now, Pay Later' (Stock-Now-Pay-Later) solution. TradePay leverages technology, a robust financing infrastructure, and operational expertise to help businesses unlock working capital, enhance cash flow, and achieve more efficient growth across various sectors.

Job Responsibilities

As a Junior Collections Officer, you will play a pivotal role in managing merchant portfolios, ensuring timely payments, and identifying potential risks. This position offers a structured work environment with comprehensive training in professional collection practices and a clear escalation framework, allowing you to operate with precision and efficiency. You will be an integral part of a collaborative team, working closely with the Credit and Operations departments to contribute to process improvements based on your insights into merchant behavior and operational challenges.

Key Tasks

• Conduct daily soft collections, meticulously tracking payments, promises to pay, and settlement statuses for your assigned merchant portfolio.
• Maintain accurate and dated collection notes for each merchant interaction to ensure a clear record of communication and actions.
• Confirm receipt of payments and update account statuses accordingly to reflect the current financial standing.
• Monitor assigned merchant accounts across various categories, including current, overdue, and delinquent accounts, to proactively manage risk.
• Identify early risk indicators, such as changes in payment patterns, repeated promises to pay, and inventory-related issues, and escalate them to the Credit team for timely intervention.
• Escalate cases according to defined rules and within agreed Service Level Agreements (SLAs) to ensure efficient resolution.
• Strictly adhere to the defined Collection Standard Operating Procedures (SOPs) and escalation framework without deviation.
• Keep daily records of all communications, promises to pay, and payments received to ensure comprehensive record-keeping.
• Support the preparation of weekly collection reports by providing accurate input for recovery metrics.
• Provide actionable feedback on merchant behavior and operational issues to contribute to continuous process improvement.

Qualifications and Requirements

• 1-3 years of experience in collections, credit operations, or operations support.
• Ability to remain calm and professional when dealing with merchants, even during tense conversations.
• A strong commitment to following processes meticulously, viewing SOPs and escalation frameworks as integral to effective work.
• Keen attention to detail, ensuring all records are clean, accurate, and up-to-date.
• Capacity to identify early warning signs in merchant behavior and recognize when to report them for further attention.
• Take ownership of assigned accounts and ensure no tasks or issues are overlooked.

Required Skills

• Collections
• Credit Operations
• Operations Support
• Communication
• Attention to Detail
• Ownership

Additional Job Information

This is a full-time position, based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Al-Futtaim, a diversified regional business headquartered in Dubai, UAE, is seeking a Saudization Credit Controller for its BYD Body Shop in Riyadh. Established in the 1930s, Al-Futtaim operates across five divisions: automotive, financial services, real estate, retail, and healthcare, employing over 35,000 people in more than 20 countries. The Credit Controller plays a key role in managing receivables within the Body and Paint division, supporting the Credit Control Manager and Business Unit Finance Manager. This position is vital for ensuring timely collection of dues through process streamlining, monitoring financial indicators, and effectively managing customer relationships, including those with challenging payment histories. The role requires strong judgment and data control skills due to exposure to sensitive financial information, and demands close collaboration with shared services and department teams to mitigate financial risks and uphold best practices.

Key Responsibilities

• Support the Credit Control Manager in reviewing and optimizing current department processes for timely invoicing and cash collection.
• Prepare, review, and provide Management Information System (MIS) reports on receivables by division and customer, offering insights to the Credit Control Manager for identifying areas of concern.
• Collaborate with the Credit Control department to mitigate financial risks.
• Prepare and report on key performance indicators (KPIs) for each division, regularly reviewing them with the Credit Control Manager and Business Unit Finance Manager.
• Provide strategic insights to assist the Credit Control Manager in developing and executing collection strategies and action plans.
• Liaise closely with Finance Shared Services on debtor reports, accounting, and receivables monitoring.
• Perform monthly preparation and review of reports with the Credit Control Manager and Business Unit Finance Manager according to an agreed timetable.
• Ensure timely submission of receivables provision, providing insights and reconciliations for disputed customer balances.
• Conduct timely reviews of customer outstanding dues and collaborate with the Credit Control Manager to devise payment plans where necessary.
• Support efforts to reduce the overdue percentage by providing strategic insights.
• Provide necessary support to the Credit Control Manager in addressing difficult customers and overdue payments.
• Foster an open and honest work environment that promotes teamwork to achieve common business objectives.
• Perform tasks outside the standard scope of work as required by business demands.

Qualifications and Requirements

• Possess an internationally accredited professional accountancy qualification or a Bachelor of Commerce/Diploma in Accounting Financial Management.
• Minimum of 3 years of experience in receivables management, preferably within a large company.
• Prior experience with Parts Dealers business is considered an added advantage.
• Excellent communication skills, both verbal and written.
• Knowledge of Arabic is considered an added advantage.

Required Skills

• Strong analytical skills to interpret financial data and develop strategic recommendations.
• Ability to lead and coach teams effectively, fostering top performance within diverse groups.
• Proficiency in SAP or other advanced computer applications, demonstrating high computer literacy.
• Capacity to engage effectively with all organizational levels, providing clear communication internally and externally.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, within Al-Futtaim Automotive's BYD Body Shop. The role requires 2-5 years of experience in receivables management.

About the Role

Sahat Almajd Trading Company, a company operating in the wholesale, catering, and export sectors, is seeking an Accounts Receivable Accountant. This role is essential for maintaining the company's financial health by managing all aspects of accounts receivable and collections across its business operations. The position is based in Riyadh, Saudi Arabia, and is a full-time role.

Role Objective

The primary objective of this position is to ensure that all orders are accurately invoiced, payments are collected promptly or actively pursued, and customer balances are maintained with precision and up-to-date information.

Key Responsibilities

• Track daily bank transfers, match them against invoices, and confirm payment receipt in the accounting system.
• Update customer balances daily, verifying the accuracy of all recorded financial transactions.
• Monitor outstanding invoices and send payment reminders to customers with overdue accounts.
• Review and reconcile all catering payments, ensuring transactions are received and closed in the system.
• Follow up on export orders to confirm payment collection and ensure timely processing.
• Issue account statements and invoices to customers upon request, maintaining organized financial records.
• Send periodic account statements to credit customers, clearly indicating outstanding invoices and total due amounts to facilitate collection.
• Track credit invoices and remind customers of upcoming payment deadlines before their credit period expires.
• Prepare weekly and monthly reports detailing overdue payments, review these reports with customers and the sales team, and flag issues requiring follow-up.
• Ensure all customer dues and financial notes are closed within the same month or by the first week of the following month.
• Follow up on factory pickup-customer payments and process payment receipts provided by the QC department or delivery manager.

Qualifications and Requirements

• Bachelor's degree in Accounting or Finance.
• Strong attention to detail and excellent follow-up skills.
• Experience with accounting or ERP systems is required; experience with Odoo is a significant advantage.
• Proficiency in Microsoft Excel for financial tracking and reporting.
• Must be a Saudi national.

Required Skills

• Accounts Receivable Management
• Collections
• Financial Transaction Accuracy
• Payment Reminders
• Reconciliation
• Account Statements Issuance
• Invoicing
• Overdue Payment Reporting
• ERP Systems (Odoo experience is a plus)
• Microsoft Excel
• Attention to Detail
• Follow-up Skills

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia. The role requires 0-1 year of experience.