Maintenance Supervisor Jobs in Riyadh

About the Role

Acuative Middle East is seeking a Field Services Engineer to join its team in Riyadh, Saudi Arabia. This full-time position is focused on supporting the on-site deployment, installation, and maintenance of advanced data center infrastructure. The role requires hands-on experience with high-performance computing (HPC) environments, GPU-based systems, and modern cooling technologies to ensure the efficient operation of critical client systems.

Key Responsibilities

• Install, configure, and maintain servers and hardware infrastructure at customer sites.
• Lead the deployment of advanced GPU systems, including NVIDIA A100, H100, and HGX platforms.
• Perform on-site troubleshooting, diagnostics, and repairs to resolve technical issues.
• Support and maintain liquid cooling systems, including direct-to-chip and immersion cooling technologies.
• Coordinate with data center teams during installations, upgrades, and expansion projects.
• Ensure all deployed systems operate efficiently and meet established performance standards.
• Document all service activities, system configurations, and technical issues encountered.

Qualifications and Experience

• A minimum of 7 years of experience in field service, data center operations, or similar technical environments.
• Proven experience working with Supermicro servers.
• Strong expertise in the deployment and management of NVIDIA GPU systems, specifically A100, H100, and HGX platforms.
• Hands-on experience with various liquid cooling technologies.
• A solid background in on-site data center deployments and infrastructure setup.
• Exceptional troubleshooting and problem-solving skills.
• The ability to work independently and manage field operations effectively.

Required Skills

• Servers and Hardware Infrastructure
• GPU Systems (NVIDIA A100, NVIDIA H100, NVIDIA HGX platforms)
• Troubleshooting, Diagnostics, and Repairs
• Liquid Cooling Systems (including CDUs)
• Data Center Operations and Deployments
• Performance Standards Monitoring
• Technical Documentation
• Supermicro Servers
• Problem-solving
• Independent Work and Field Operations Management
• High-speed networking technologies
• AI / HPC clusters

Additional Information

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Familiarity with vendors such as CoolIT Systems, Vertiv, and Schneider Electric is preferred. The company requires 10+ years of experience for this role.

About the Role

Amazon is seeking an Area Manager to oversee Fulfillment Center Operations in Riyadh, Saudi Arabia. This role offers hands-on experience in leading a diverse team and managing operations to meet demand. You will gain insight into global operations and the execution required for seamless fulfillment. The position involves implementing strategies to enhance productivity, collaborating with colleagues to resolve operational challenges, and contributing to continuous improvement within a dynamic environment.

Key Responsibilities

• Promote a culture of safety and wellbeing within your team and across the fulfillment center.
• Analyze and implement corrective actions to ensure consistently high levels of quality and productivity, meeting business objectives across all shifts.
• Support and lead a team, handling administrative tasks while actively building and fostering a strong team culture.
• Analyze performance data and suggest process improvements to optimize workflows and enhance customer service.
• Collaborate with other managers to standardize shift processes and ensure operational consistency.
• Maintain safety standards within your team and across the site.
• Monitor and maintain process efficiency to ensure smooth operations.
• Prioritize routine team management and daily operational tasks.
• Address individual escalations, engage in process improvement work, and contribute to wide-scale operational contingency planning.

Qualifications and Requirements

• A minimum of 2 years of experience in employee and performance management.
• A Bachelor's degree or equivalent, or a minimum of 2 years of experience with Amazon (blue badge/FTE).
• Willingness to work a flexible schedule, including shifts, weekends, nights, and/or holidays, and to work within various operational areas.

Required Skills

• Proficiency in promoting safety and wellbeing.
• Strong analytical skills for quality and productivity assessment.
• Demonstrated team leadership capabilities.
• Experience in process improvement initiatives.
• Commitment to excellent customer service.
• Ability to analyze performance metrics.
• Familiarity with lean techniques.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a flexible schedule, including shifts, weekends, nights, and holidays, as well as the ability to work across various operational areas. The role is with Amazon (Afaq - Warehouse Branch).

About the Role

Badger Meter, a global water technology company, is seeking a customer-focused Field Services Engineer to join its team in Riyadh, Saudi Arabia. For over 120 years, Badger Meter has provided solutions to enhance operational efficiency and conserve water. In this customer-facing role, you will deliver onsite and office-based support, ensuring the successful installation, commissioning, calibration, troubleshooting, and maintenance of Badger Meter products and solutions. This position requires strong technical expertise, excellent communication skills, and a commitment to professional representation in the field.

Key Responsibilities

• Install, configure, and commission flow meters, water quality sensors, smart covers, network monitoring systems, leak detection solutions, and related software integrations.
• Implement and integrate devices using various industrial communication protocols.
• Manage repairs and the global RMA process.
• Perform preventive and corrective maintenance on installed equipment.
• Conduct on-site calibration and verification in accordance with regional standards and project requirements.
• Maintain accurate service logs, calibration reports, and field documentation.
• Prepare sales and service quotations in collaboration with the commercial team.
• Support site surveys, technical evaluations, product demonstrations, and provide clarifications for tenders and projects.
• Train channel partners, contractors, and end-users on product operation, maintenance, and software usage.
• Conduct workshops across the region to enhance customer and partner capabilities.
• Develop training materials and customized technical documentation with support from product marketing and management teams.
• Provide market insights and customer feedback for product and service enhancements.
• Coordinate with internal departments to ensure timely closure of service tickets and customer requests.
• Maintain proficiency with meter and system technology, including software, for both Badger Meter products and competitive offerings.

Qualifications and Requirements

• Bachelor's degree in Electrical Engineering, Instrumentation, Electronics, Mechanical Engineering, Mechatronics, or a closely related discipline.
• A minimum of 5 years of professional experience in field service roles within the instrumentation, flow metering, analytical instruments, or industrial automation sectors.
• Experience working with Saudi Arabian water utilities, contractors, or industrial clients is a significant advantage.
• Fluency in both English and Arabic is essential.
• Strong knowledge of metering technologies, including flow and energy meters, water quality sensors, and network monitoring solutions.
• Familiarity with industrial communication protocols such as Modbus RS485, HART, Mbus, and NB-IoT.
• Ability to interpret wiring diagrams and technical drawings accurately.
• A strong willingness to learn new products and solutions.
• Excellent communication and customer interaction skills.
• Proven ability to work independently in field conditions.
• Demonstrated interdisciplinary thinking, problem-solving, and analytical thinking capabilities.
• Intermediate knowledge of Microsoft Office Suite and CRM software.
• A transparent, structured, and proactive approach to work, including meticulous documentation.
• Willingness to travel approximately 60% of the time.
• Possession of a valid Saudi Arabian driver's license.

Required Skills

• Installation
• Commissioning
• Calibration
• Troubleshooting
• Maintenance
• Technical Expertise
• Communication Skills
• Industrial Communication Protocols (Modbus RS485, HART, Mbus, NB-IoT)
• Reading Wiring Diagrams and Technical Drawings
• Customer Interaction
• Independent Work Ethic
• Problem-Solving
• Analytical Thinking
• Microsoft Office Proficiency
• CRM Software Usage
• Documentation
• Collaboration
• Initiating Action
• Work Standards

Work Environment and Company Culture

This is a full-time Field Services Engineer position based in Riyadh, Saudi Arabia. Badger Meter offers a motivating work environment within an internationally active, innovative, and growing company. The role involves interesting and challenging tasks with significant responsibility. The company fosters an open and welcoming environment with great teamwork, and provides opportunities for further training and development. Badger Meter values diversity and inclusion, recognizing them as a core strength of its globally operating organization, and operates as an equal opportunity employer.

About the Role

CTRD Arabia is seeking a Facilities Assistant Manager to join its Country Management Office (CMO) in Riyadh. The CMO is essential for supporting and developing CTRD's people, projects, and business operations within the Kingdom of Saudi Arabia, ensuring legal, efficient, and profitable operations through centralized support. This role is fundamental to managing CTRD's leased estate, covering sourcing, security, maintenance, and asset management to ensure a safe and functional environment.

The Facilities Assistant Manager will be responsible for the comprehensive management of company facilities, including accommodation and offices. This includes overseeing all aspects of facility upkeep, from routine maintenance and emergency repairs to refurbishments and tenant handovers. The role also involves maintaining accurate asset inventories, managing asset quantities, and overseeing asset replacement and disposal, while promoting best practices in facilities management.

Key Responsibilities

• Maintain the facilities (accommodation and offices) register, including Planned Preventative Maintenance, Corrective Maintenance, and condition assessments.
• Arrange cleaning, repairs, and refurbishments for company facilities.
• Manage requirements for new and/or temporary facilities, including researching and visiting potential new sites.
• Oversee the security of the company estate, maintaining up-to-date access lists and secure key management systems.
• Provide emergency access to facilities when required and ensure access control systems are provided, maintained, and updated.
• Provide input to the asset register, conduct asset damage assessments, and raise requirements for new or replacement assets.
• Raise Purchase Requests to Procurement for new or replacement assets and assist with through-life asset management, including asset disposal.
• Conduct move-in/move-out processes for individual occupants (accommodation) and Project Directors (offices).
• Liaise with Logistics for furniture delivery, assembly, removal, and disposal, and coordinate with cleaning, repair, and refurbishment contractors.
• Manage relationships with construction and repair contractors, overseeing works to ensure timely and thorough execution.
• Ensure compliance with safety and operational standards for all company facilities.
• Monitor and manage annual operating budgets for facilities, identifying budget risks and variations, and contributing to future budget planning.
• Provide training, advice, and support to staff on the efficient and safe utilization of company facilities and assets.

Qualifications and Requirements

• Proven experience of at least 3 years in facilities management within the Kingdom of Saudi Arabia.
• Excellent organizational, problem-solving, and administrative skills.
• Strong communication and interpersonal skills, with the ability to work effectively across various levels of the organization, from administrative staff to executives.
• Fluent in both verbal and written English and Arabic.
• A valid driving license is required.
• Expert proficiency in MS Excel and MS Word.
• Proficiency in MS Outlook, MS Teams, and MS PowerPoint.
• A professional qualification to Level 3 in facilities management is desirable.

Required Skills

• Facilities Management
• Organizational Skills
• Problem-Solving
• Administrative Skills
• Communication Skills
• Interpersonal Skills
• MS Excel
• MS Word
• MS Outlook
• MS Teams
• MS PowerPoint

Work Environment and Contract Details

This is a fixed-term contract position for 12 months, with a standard work week of 40 hours. The role is based in Riyadh, Saudi Arabia. Occasional travel to other parts of the Kingdom may be required.

About the Role

As a Spa Supervisor at Hilton in Saudi Arabia, you will play a key role in ensuring memorable guest experiences by overseeing daily health club and spa operations. You will contribute to a seamless and high-quality environment for every guest, upholding the company's commitment to hospitality.

Key Responsibilities

• Support the Manager/Director in the overall operation of the health club, fitness center, spa, or salon.
• Lead and manage the health club team, including training, scheduling, and supervision of staff across fitness, spa, and guest service roles.
• Provide hands-on support to team members to ensure service continuity and maintain high-quality standards across all guest touchpoints.
• Assist with business operations, including marketing initiatives, merchandising, programming development, inventory management, and tracking financial performance.
• Ensure strict compliance with all health, safety, sanitation, and alcohol awareness regulations.

Qualifications and Experience

• A minimum of 5 to 10 years of relevant experience in the hospitality industry, specifically within spa and health club operations.
• Demonstrated ability to lead and motivate a team.
• Proven experience in managing daily operations and ensuring service excellence.
• Familiarity with marketing, merchandising, and inventory management principles.
• Understanding of financial performance tracking.
• Knowledge of health, safety, sanitation, and alcohol awareness regulations.

Required Skills

• Hospitality
• Integrity
• Leadership
• Teamwork
• Ownership
• Guest Service
• Health club operations
• Marketing
• Merchandising
• Inventory Management
• Financial Performance Tracking
• Health and Safety Regulations
• Sanitation Regulations
• Alcohol Awareness Regulations

Work Environment and Details

This is a full-time position based in Saudi Arabia with Hilton. The role involves direct oversight of health club and spa operations, requiring a commitment to maintaining high standards of service and operational efficiency.

About the Role

Amazon is seeking a motivated and detail-oriented ICQA Supervisor to join its team in Riyadh, Saudi Arabia. This role is crucial for planning and ensuring sufficient resourcing within fulfillment center operations. The supervisor will focus on team development, performance management, and fostering a culture of productivity and continuous improvement. The position requires a proactive approach to managing daily activities, upholding the highest standards of safety, quality, and performance.

Key Responsibilities

• Plan resourcing beyond immediate needs to ensure sufficient capacity for the function.
• Identify team training needs, manage performance, and address absence.
• Coach and continuously monitor the department to enhance productivity.
• Supervise daily activities, ensuring the overall safety, quality, performance, and member experience of Inbound or Outbound FC operations.
• Set and clarify departmental requirements and expectations, fostering teamwork, collaboration, and open communication.
• Ensure adherence to safety procedures and document accidents and incidents promptly.
• Prioritize tasks effectively to meet deadlines.
• Exhibit professional behavior and manage ambiguity and change effectively.
• Drive results and proactively address obstacles.
• Communicate and consistently enforce company policies.
• Source and develop ideas for improvement plans.
• Promote sharing of best practices across departments, shifts, and the organization.
• Collaborate with HR, Facilities, Safety, and IT to secure support and resources for initiatives.
• Track production metrics, utilize data for continuous improvement strategies, and report to management.
• Assist in establishing long-term operational strategic plans.
• Mentor and provide training for performance optimization and organizational growth.
• Recognize high performance, coach underperformers, and implement progressive discipline.
• Propose and implement improvements in equipment and processing methods.
• Conduct daily and weekly timecard reviews for pay accuracy.
• Perform other duties as assigned, including rotating shifts/departments and working extended hours or holidays.
• Arrive at least 30 minutes before and stay 30 minutes after the shift to complete pass-downs, reports, and timecard reviews.

Qualifications and Requirements

• High school diploma or equivalent.
• Ability to lift up to 49 pounds.
• Ability to stand and walk for shifts up to 12 hours.
• Ability to frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week, with overtime as required.
• Willingness to work a flexible schedule, including weekends, nights, and holidays.

Required Skills and Competencies

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Understanding of safety procedures and commitment to safe working practices.
• Experience in performance management and team development.
• Strong teamwork, collaboration, and communication skills.
• Analytical and problem-solving abilities.
• Experience with data analysis and continuous improvement methodologies.
• Mentoring and training capabilities.
• Familiarity with Warehouse Management Systems (*, Highjump) is preferred.
• Demonstrated integrity, dedication to quality, and adherence to policies.
• Positive, ambitious, energetic, and hardworking with a strong work ethic.
• Ability to work effectively in a team, valuing co-worker opinions and treating everyone with courtesy.
• Effective communication skills and ability to take direction.
• Dependable, responsible, reliable, and mature.
• Exceptional listening skills, well-organized with attention to detail.
• Ability to provide honest and direct feedback.
• Capacity to handle ambiguity, changing priorities, and use good judgment in stressful situations.
• Experience with performance metrics.
• Self-motivated, structured, accurate, and result-driven.
• Proven history of meeting customer requirements, responding promptly and thoroughly to requests.
• Ability to multi-task and handle multiple issues simultaneously.
• Experience in a fulfillment center environment, which may be noisy and require extended periods of walking, standing, lifting up to 50 pounds, bending, and using mechanical equipment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a fulfillment center environment. Employees may be required to work a flexible schedule, including nights, weekends, and holidays, and may need to rotate between shifts and departments. Extended hours are also a possibility. The work environment may involve noise and require physical stamina for extended periods.

About the Role

Airbus Helicopters Arabia for Aircraft Maintenance is seeking licensed B2 (Avionics) Engineers for its mobile support team. This field-based role requires the engineer to act as the primary technical expert, supporting customer operations across the Africa and Middle East (AME) region. The position is crucial for maintaining high standards of safety and operational availability for heavy twin-engine helicopters operating in diverse and challenging environments.

The role demands a proactive individual committed to safety and quality, capable of independent work and sound technical decision-making in remote locations. Deployments will be on short notice to customer sites for critical technical assistance and specialized repairs.

Key Responsibilities

• Perform scheduled (Base/Line) and unscheduled maintenance, troubleshooting, and defect rectification on H225, Caracal, and Super Puma helicopter families.
• Deploy on short-notice missions to customer sites to provide technical assistance, Aircraft On Ground (AOG) support, and specialized repairs.
• Certify all work performed in accordance with EASA Part 145 standards, equivalent local Civil Aviation Authority (CAA) regulations, and company Quality Management Systems.
• Act as a technical ambassador, guiding customer maintenance teams and ensuring operational continuity.
• Maintain a "Safety First" culture, ensuring all tooling, parts, and procedures meet rigorous aviation standards.

Qualifications and Requirements

• Possess a valid EASA B2 License or an equivalent certification.
• Hold current Type Ratings mandatory for H225 (EC225LP) and/or AS332 (L1, L2, C1).
• A minimum of 5 years of hands-on maintenance experience on the specified helicopter types.
• Demonstrate high flexibility for frequent travel and short-term assignments across Africa and the Middle East.
• Openness to mobilization and deployment to Africa and Middle East countries for short missions.
• Proficiency in English, both technically and spoken.

Required Skills

• Adherence to EASA Part 145 standards and Company Quality Management Systems.
• Ability to act as a Technical Ambassador.
• Commitment to a "Safety First" culture.
• Strong problem-solving capabilities, particularly in high-pressure environments with limited local infrastructure.
• Cultural sensitivity and adaptability to diverse countries and customer environments.
• Demonstrated autonomy and a "can-do" attitude, with the ability to make sound technical decisions in the field.

Additional Information

This is a full-time, fixed-term position based in Riyadh, Saudi Arabia. Proficiency in French is considered a significant advantage, particularly for operations in West Africa. Additional Type Ratings on other Airbus Helicopters (*, H145, H135, or AS365/H155) and experience with military variants (Caracal/Cougar) and mission-specific equipment are considered advantageous. This role requires an awareness of potential compliance risks and a commitment to act with integrity.

Airbus Helicopters is committed to achieving workforce diversity and creating an inclusive working environment. Applications are welcomed irrespective of social and cultural background, age, gender, disability, sexual orientation, or religious belief. Airbus is committed to equal opportunities and will not request any monetary exchange in the recruitment process.

About the Role

Arabian Trading Supplies is seeking a dedicated Fleet Manager to oversee and optimize its fleet operations. This full-time position, based in Riyadh, Saudi Arabia, requires a proactive individual capable of managing all aspects of fleet performance, maintenance, safety, and cost-efficiency. The successful candidate will be instrumental in ensuring the smooth and effective operation of the company's vehicle assets.

Key Responsibilities

• Provide operational supervision and comprehensive asset management for the company's fleet.
• Implement and oversee robust maintenance programs to ensure vehicle reliability and longevity.
• Manage and enforce safety protocols and standards across all fleet operations.
• Develop and manage the fleet's budget, identifying opportunities for cost savings and efficiency improvements.
• Oversee driver management, including scheduling, performance monitoring, and compliance.
• Manage and analyze fleet data to inform decision-making and strategic planning.

Qualifications and Requirements

• Must be a Saudi national.
• Requires 5-10 years of relevant experience in fleet management.

Required Skills

• Operational supervision
• Asset management
• Maintenance management
• Safety management
• Cost management
• Budget management
• Driver management
• Data management

Work Environment

This is a full-time position located in Riyadh, Saudi Arabia.

About the Role

Riyadh Air (RX), headquartered in Riyadh, is a new national airline focused on transforming Saudi Arabia into a global aviation and trade hub. Operating as a digitally native airline, Riyadh Air aims to connect the Kingdom to over 100 destinations.

We are seeking a dynamic and experienced Duty Manager to oversee airport operations. This role is responsible for coordinating all ground handling activities during a shift to ensure safe, on-time, and efficient flight turnarounds. As the senior operational representative on duty, the Duty Manager will ensure compliance with regulatory requirements, airline standards, and customer service expectations. This position involves leading the operational team, liaising with stakeholders, and providing real-time solutions to operational challenges and service recovery situations. The mandate includes ensuring all passenger and aircraft handling activities adhere to safety and security standards, while also contributing insights for operational enhancement.

Key Responsibilities

• Oversee and coordinate all aspects of ground handling activities during your shift to ensure safe, on-time, and efficient flight turnarounds.
• Act as the senior operational representative on duty, ensuring compliance with regulatory requirements, airline standards, and customer service expectations.
• Lead the operational team and provide guidance and support.
• Liaise effectively with internal and external stakeholders to ensure seamless operations.
• Provide real-time solutions to operational challenges, disruptions, and service recovery situations.
• Serve as the primary liaison between airport service providers and airport users.
• Ensure all passenger and aircraft handling activities comply with established safety and security standards.
• Provide insights and recommendations for enhancing the efficiency and effectiveness of daily operations.

Qualifications and Requirements

• Degree qualified.
• Minimum of 5 years of experience in Aviation Ground Operations.
• Demonstrated knowledge and understanding of Departure Control Systems (DCS).
• Proficiency in weight and balance procedures.
• Experience with ramp handling operations.
• Understanding of dangerous goods regulations.
• Knowledge of industry regulations and safety standards.
• Familiarity with ground operations best practices.

Required Skills

• Ground Handling
• DCS (Departure Control Systems)
• Weight and Balance
• Ramp Handling
• Dangerous Goods Regulations
• Industry Regulations
• Safety Standards
• Ground Operations Best Practices
• Leadership
• Problem-Solving
• Customer Service

Additional Information

The Duty Manager position is based in Riyadh, Riyadh Region, and is a full-time role. Experience required is between 5-10 years. Professional certification in Aviation, Airport Operations, or Management (*, IATA, ICAO, or ACI) is highly desirable.

About the Role

Amazon is seeking a motivated and detail-oriented ICQA Supervisor to join its operations in Riyadh, Saudi Arabia. This role is crucial for ensuring the efficiency, safety, and quality of fulfillment center operations. The position requires a proactive individual capable of managing daily activities, fostering a productive team environment, and driving continuous improvement initiatives. This is a full-time role with opportunities for growth within Amazon's operational structure, focusing on overseeing a specific function within the fulfillment center to meet performance, quality, and safety standards.

Key Responsibilities

• Supervise daily activities to ensure the safety, quality, and performance of Inbound or Outbound FC operations.
• Plan resourcing for the function beyond immediate needs.
• Identify training needs and manage team member performance and absence.
• Coach and monitor the department to foster a culture of productivity.
• Set and clarify departmental requirements and expectations to promote teamwork, collaboration, and open communication.
• Ensure adherence to safety procedures and document accidents and incidents promptly.
• Prioritize tasks effectively to meet deadlines.
• Exhibit professional behavior and manage ambiguity and change effectively.
• Drive results and proactively address obstacles.
• Communicate and enforce company policies consistently.
• Source and develop ideas for improvement plans.
• Share best practices across departments, shifts, and the organization.
• Collaborate with HR, Facilities, Safety, and IT to secure support and resources for initiatives.
• Track production metrics and use data to develop continuous improvement strategies and report to management.
• Assist in establishing long-term operational strategic plans.
• Mentor, train, and facilitate development to optimize performance and create organizational depth.
• Recognize high performance, coach underperformers, and implement progressive discipline when necessary.
• Propose and implement improvements in equipment and processing methods.
• Conduct daily and weekly timecard reviews to ensure pay accuracy.
• Perform other duties as assigned, with flexibility to rotate shifts/departments and work extended hours and holidays as needed.
• Arrive at least 30 minutes early and remain at least 30 minutes after the end of your shift for pass-downs, reports, and timecard reviews.

Qualifications and Requirements

• 1+ years of experience with Microsoft Office products and applications.
• High school diploma or equivalent.
• Ability to work a flexible schedule, including weekends, nights, and holidays.
• Ability to lift up to 49 pounds, stand/walk for shifts up to 12 hours, and frequently push, pull, squat, bend, and reach.
• Ability to work 40 hours per week, with overtime as required.

Required Skills and Competencies

• Proficiency in Microsoft Office products and applications.
• Experience with performance management techniques.
• Strong coaching and mentoring abilities.
• Knowledge of safety procedures and a commitment to safe working practices.
• Demonstrated ability in teamwork and collaboration.
• Excellent communication skills.
• Proven problem-solving and analytical skills.
• Familiarity with MS Office suite.
• Experience with Warehouse Management Systems (*, Highjump) is preferred.
• High integrity, dedication to quality, and adherence to policies and procedures.
• Positive attitude, strong work ethic, and readiness to work hard.
• Ability to treat co-workers with courtesy and respect.
• Effective communication and ability to take direction.
• Dependability, responsibility, reliability, and maturity.
• Exceptional listening skills, organization, and attention to detail.
• Ability to work effectively in a team environment and provide direct feedback.
• Capacity to handle ambiguity, changing priorities, and use good judgment in stressful situations.
• Experience with performance metrics.
• Self-motivated, structured, accurate, and results-driven with a readiness to improve and embrace change.
• Proven history of meeting customer requirements promptly and thoroughly.
• Ability to multi-task and handle multiple issues simultaneously.
• Experience working in a fulfillment center environment, which may involve noise, extended periods of walking and standing, lifting up to 50 pounds, bending, and using mechanical equipment.

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires flexibility to work various shifts, including nights, weekends, and holidays, as operational needs dictate. The fulfillment center environment may be noisy and involve physical demands such as walking and standing for extended periods, lifting, bending, and using mechanical equipment.

About the Role

Wosol Concierge is seeking a hands-on Project Operations Manager to join their team in Riyadh, Saudi Arabia. This role is essential for supporting the management of a premium concierge services project, focusing on service delivery and operational efficiency. Reporting to the Senior Project Manager, the Project Operations Manager will oversee daily operations, maintain service quality, manage reporting, drive team performance, and contribute to project improvements. This is a key operational leadership position responsible for guiding Area Supervisors and concierge staff.

Key Responsibilities

• Manage daily concierge operations across designated locations.
• Ensure complete staffing, adequate shift coverage, and operational readiness.
• Lead and follow up with Area Supervisors on their daily performance and team management.
• Monitor staff attendance, grooming standards, disciplinary matters, and adherence to service standards.
• Handle escalations, manage incidents, and resolve operational challenges.
• Prepare and submit comprehensive weekly and monthly performance reports to senior management.
• Support project development initiatives, process improvement, and service enhancement strategies.
• Ensure compliance with Standard Operating Procedures (SOPs), Key Performance Indicators (KPIs), reporting standards, and client expectations.
• Maintain professional and clear communication with internal management and client representatives.

Qualifications and Experience

• Proven experience in hospitality, concierge services, facility management, property management, or front-office operations.
• Previous experience managing supervisors or leading large operational teams.
• Demonstrated strong leadership, follow-up, and problem-solving skills.
• Ability to perform effectively under pressure and maintain consistent service stability.
• Excellent communication skills in both Arabic and English.
• Strong reporting and documentation capabilities.
• Professional appearance and a high level of attention to detail.
• Proficiency in Microsoft Office Suite is preferred.
• 5-10 years of relevant experience is required.

Required Skills

• Hospitality
• Concierge Services
• Facility Management
• Property Management
• Front-office Operations
• Leadership
• Follow-up
• Problem-solving
• Communication (Arabic & English)
• Reporting
• Documentation
• Microsoft Office Proficiency

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Immediate joiners are preferred.

Application Process

Interested candidates are invited to send their CV to k@******************************.

About the Role

2P Perfect Presentation is seeking an Information Technology Operations Team Lead to join our team in Riyadh, Saudi Arabia. This role is responsible for overseeing the organization's IT infrastructure and operations to ensure optimal system performance, robust security, and overall stability. The position requires driving continuous improvement initiatives across all IT services.

Role Overview

As the IT Operations Team Lead, you will manage a technical team focused on supporting and operating the company's infrastructure, operating systems, system software, and electronic services. This role demands a proactive approach to problem-solving, strong leadership capabilities, and a commitment to maintaining high standards of IT service delivery.

Key Responsibilities

• Lead the technical team in providing support for infrastructure, operating systems, system software, and electronic services.
• Communicate effectively with stakeholders regarding IT operations and projects.
• Manage the controlled and efficient deployment of technical changes to the IT infrastructure.
• Oversee the implementation of regular and security updates for operating systems and software.
• Supervise preventive maintenance activities to ensure service continuity and minimize downtime.
• Monitor system and service performance to ensure optimal stability and availability.
• Handle incidents and issues related to system operations and electronic services, coordinating team resolution.
• Escalate major issues to appropriate support teams and follow up on their resolution.
• Provide periodic and on-demand reports on the status of infrastructure, operating systems, system software, and electronic services.

Qualifications and Experience

• Bachelor’s degree in Computer Science, Computer Engineering, or a related IT field.
• A minimum of 7 years of experience in managing the operations, maintenance, and support of large-scale IT systems.
• 5-10 years of relevant experience is required for this contract position.

Required Skills and Expertise

• Strong knowledge of IT infrastructure, networks, and cloud platforms, including AWS and Azure.
• Proven experience with system administration for both Windows and Linux environments.
• Expertise in cybersecurity best practices and implementation.
• Familiarity with ITIL and other service management frameworks.
• Demonstrated project management capabilities and experience leading technical teams.
• Excellent problem-solving and analytical thinking skills.
• Strong communication and interpersonal skills for effective collaboration.
• Experience in vendor management and budgeting for IT operations.

Work Location

This is a contract position based in Riyadh, Saudi Arabia.

About the Role

W Hotels is seeking a dedicated Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals with 0-1 year of experience looking to develop their career in hotel operations. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience, upholding the W Hotels' "Whatever/Whenever" service philosophy.

This role is a key part of the Rooms & Guest Services Operations department, contributing to the brand's commitment to redefining luxury and opening doors and minds. You will be part of a dynamic environment that embraces new experiences and fosters a culture of readiness and innovation.

Key Responsibilities

• Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
• Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
• Ensure room rates match market codes and document any exceptions.
• Secure payment prior to issuing room keys and verify/adjust billing as needed.
• Compile and review daily reports, logs, and contingency lists.
• Complete cashier and closing reports accurately.
• Provide guests with directions and essential property information.
• Accommodate guest requests by contacting the appropriate staff and following up to ensure requests have been met.
• Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
• Count and secure the bank at the beginning and end of each shift.
• Obtain manual authorizations and adhere to all Accounting procedures.
• Notify Loss Prevention/Security of any guest reports of theft.
• Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
• Develop and maintain positive working relationships with team members, supporting them to reach common goals and listening and responding appropriately to employee concerns.
• Follow company policies and procedures, report accidents, injuries, and unsafe work conditions to management, and complete safety training and certifications.
• Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information and protect company assets.
• Welcome and acknowledge guests, anticipate and address their service needs, and assist individuals with disabilities.
• Thank guests with genuine appreciation and speak using clear and professional language.
• Prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
• Ensure adherence to quality standards and enter and locate information using computers and POS systems.
• Stand, sit, or walk for an extended period of time.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
• Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

• High school diploma or *** equivalent.
• At least 1 year of related work experience.
• At least 1 year of supervisory experience.

Required Skills

• Guest Service
• Customer Service
• Cashiering
• Training
• Teamwork
• Communication
• Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District, Riyadh, Saudi Arabia. Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued and celebrated. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

PepsiCo is seeking a motivated Electrical Engineer to join our team in Riyadh, Saudi Arabia. As a global leader in beverages and convenient foods, PepsiCo is committed to its vision of Win with PepsiCo Positive (pep+), focusing on sustainability and human capital for growth. We cultivate a dynamic and collaborative environment that embraces innovation and encourages authenticity. As an equal opportunity employer, we are committed to diversity and inclusion, holding Mowaamah-GOLD certification in Saudi Arabia.

This role is integral to leading the shift maintenance team, ensuring the effective implementation of maintenance and preventive maintenance programs. The Electrical Engineer will be responsible for executing all assigned tasks safely, efficiently, and cost-effectively, contributing to the plant's overall operational excellence.

Key Responsibilities

• Provide overall management of Quality, Costs, Service, and People with the support of technicians across all shifts.
• Execute maintenance schedules to ensure plant equipment is maintained within established engineering standards.
• Address and resolve technical problems within the area of responsibility, ensuring proper actions are identified and implemented, and provide support to other area supervisors as needed.
• Ensure strict adherence to all safety policies and procedures.
• Maintain and implement AIB standards to uphold quality and safety benchmarks.
• Identify opportunities and support initiatives to improve production processes in collaboration with production personnel, aiming to enhance quality, productivity, safety, and cost reduction.
• Ensure all departmental spending remains in line with the allocated budget and directives from the direct manager.
• Provide daily reporting of all shift activities.
• Implement, sustain, and participate in the continuous improvement of the OH&S Management System (MS) within the area of responsibility, in accordance with legislation, PepsiCo GEHSMS, and relevant EHS standards.
• Ensure proper controls are in place for all hazards and risks associated with activities and areas, and that OH&S targets are achieved.

Qualifications and Requirements

• A degree in Electrical, Mechanical, Electronic, or Instrumentation Engineering.
• A minimum of three years of industrial experience.
• Ability to read and interpret plans and schematic drawings relevant to the field of qualification.
• Demonstrated ability in diagnosing malfunctions and technical troubleshooting.
• Capability to organize and manage planned activities effectively.

Required Skills

• Electrical Engineering
• Mechanical Engineering
• Electronic Engineering
• Instrumentation Engineering
• Leadership
• Technical Troubleshooting
• Planning
• Safety Policies
• AIB Standards
• Continuous Improvement
• OH&S Management System

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The ideal candidate will be a self-starter with innovative technical abilities and strong leadership skills.

About the Role

Saham Car Rental is looking for a Car Rental Branch Supervisor to join their team. This role aims for the effective management of car rental operations and supervision of branch performance. The position requires strong organizational skills, high efficiency in operations management, and the ability to lead teams to achieve goals.

Job Responsibilities

The Rental Branch Supervisor oversees car rental operations at the branch level, ensuring adherence to procedures and monitoring the daily workflow. The role includes managing and tracking open and closed contracts, and ensuring the completeness and accuracy of all documents. It also involves supervising collection operations and following up with customers regarding late payments or delayed vehicle returns, to ensure timely settlements. The role also includes supervising branch staff, ensuring their adherence to procedures, and monitoring drivers' adherence to schedules and service delivery.

Tasks also include conducting daily reviews of branches and centers, and ensuring the integrity of financial transactions. The supervisor monitors fleet readiness and maintenance, ensuring vehicles are in optimal operational condition. They also follow up on customer complaints and resolve them to enhance the customer experience. The supervisor ensures the branch operates in a clean and organized environment that meets the needs of rental operations. The role requires preparing operational reports and monitoring performance indicators for service delivery and continuous improvement initiatives, while ensuring compliance with branch policies and operating procedures for car rental services.

Qualifications and Basic Requirements

• Saudi Nationality.
• At least 3 years of experience in car rental or related automotive operations.
• Good understanding of car rental operating and maintenance systems.
• Leadership and management skills, with the ability to manage a branch.
• High skills in follow-up, analysis, and report preparation.
• Ability to use computers and operating systems efficiently.

Required Skills

• Car Rental Branch Management.
• Supervision.
• Operations Management.
• Customer Service.
• Team Management.
• Financial Management.
• Performance Monitoring.
• Regulatory Compliance.
• Report Preparation.
• Problem Solving.
• Leadership.
• Communication.

Work Details and Locations

The type of work is full-time. The required experience ranges between 2-5 years. Opportunities are located in the Riyadh region, with specific opportunities in the cities of Riyadh and Jeddah.

About the Role

Al Barakat Group Co is looking for a highly skilled and experienced IT Supervisor to join their team in Riyadh, Saudi Arabia. This full-time role aims to maintain and enhance the company's IT infrastructure across its various locations, including POS, factories, and warehouses. The IT Supervisor will be responsible for installing, configuring, and managing a wide range of hardware and software systems, ensuring the smooth and continuous operation of all IT services to support business needs.

This position requires a proactive individual with a strong understanding of IT operations, system development, maintenance, and security. The IT Supervisor will play a key role in managing IT assets, vendor relationships, and coordinating the efforts of the IT support technician team to deliver reliable and efficient IT solutions.

Key Tasks and Responsibilities

• Responsible for the installation and configuration of MS Dynamics systems, Routers, 4G Modems, Switches, IP Cameras, Bio-metric Scanners, CPUs, Printers/Copiers, and Barcode Scanners at POS, factory, and warehouse locations.
• Oversee the management of Servers, Storage, Switches, Environment Monitoring systems, and Uninterruptible Power Supply (UPS) units within the Datacenter.
• Ensure continuous and effective monitoring of the datacenter.
• Manage and maintain Hardware/Software Virtualizations and Virtual Storage Area Networks (VSAN’s).
• Perform daily monitoring of System Health, Clusters Health, Systems Heart Beats, and Malware/Virus Detections.
• Responsible for effective online and offline backups of virtual servers, physical servers, SQL databases, Exchange mail databases, and server data.
• Manage Domain Registrations, Domain Hosting, and SSL certificates through providers like Go Daddy and Network Solutions.
• Effective communication with hardware, software, and communication vendors.
• Manage license audits, licensing, and renewals for various software and hardware, including Microsoft, Citrix, Symantec, Malwarebytes, Veeam, VMware, HPE Systems, DELL Storage, Sonicwall Firewall, FortiGate Firewall, Code TWO, and Bartender.
• Ensure the provision of data/internet connectivity between branches, the factory, the warehouse, and the headquarters.
• Manage the integration of IT operations, computer hardware, operating systems, communications, software applications, and data processing.
• Prioritize systems development, maintenance, and operations, and manage routine and emergency maintenance for the company's IT hardware facilities.
• Control Endpoint Security through anti-virus and anti-malware systems.
• Oversee system integration and manage PROGRAMME INSTALLATION.
• Control Gateway Security, including Firewall, Content Filtering, Anti-Virus, DPI-SSL enforcement, and ATP Captures.
• Establish and control systems access and security protocols.
• Coordinate operating protocols within multi-user IT networks that support voice, data, and text transmission.
• Monitor systems for performance optimization and implement recovery actions after system failures.
• Manage updates, upgrades, and patches for licensed software, including desktop/laptop operating systems, server operating systems, Office 365, SQL, Exchange, VMware, and Veeam.
• Conduct tests for new equipment and systems.
• Prepare technical reports on system operations.
• Prepare system cost estimates and cost-benefit analyses.
• Follow up on warranty policies and maintenance contracts with vendors.
• Verify and approve recurring payments for internet/data connectivity, service renewals, and warranty renewals.
• Coordinate and distribute work and assign tasks to the IT support technician team.
• Ensure the provision of uninterrupted IT services to meet the company's business needs.
• Manage surveillance cameras, including defining technical specifications for purchase, and follow up on installation and system integration.
• Ensure the readiness, efficiency, and maintenance of surveillance cameras across all company branches, headquarters, and projects.
• Monitor and ensure the performance of fingerprint devices at all company locations and branches.
• Schedule and execute periodic showroom visits to ensure the proper performance of technical matters, including computers, cameras, fingerprint devices, security PCs, and STC Pay systems.
• Resolve all IT-related issues.

Required Qualifications and Experience

• Minimum of 5 to 10 years of experience in IT supervision and management.
• Proven experience in installing and configuring MS Dynamics systems, routers, switches, IP cameras, biometric scanners, printers/copiers, and barcode scanners.
• Clear experience in managing servers, storage, and datacenter infrastructure.
• Proficiency in managing hardware and software virtualizations, including VSANs.
• Experience in monitoring system health, cluster health, and threat detection.
• Strong understanding of backup strategies for virtual and physical servers, databases, and data.
• Experience in domain registration, hosting, and SSL certificates.
• Familiarity with managing IT vendor relationships and contracts.
• Experience in managing and renewing licenses for a variety of software.
• Knowledge of network connectivity solutions for multiple sites.
• Experience in managing IT operations, hardware, operating systems, communications, software, and data processing.
• Ability to prioritize systems development, maintenance, and operations.
• Experience in managing endpoint and gateway security, including firewalls and anti-virus solutions.
• Proficiency in managing systems access and security.
• Experience with multi-user IT network protocols for voice, data, and text transmission.
• Skills in system optimization and recovery.
• Experience in managing updates, upgrades, and patches for operating systems and applications.
• Ability to test new equipment and systems.
• Experience in preparing technical reports, cost estimates, and cost-benefit analyses.
• Familiarity with warranty policies and maintenance contracts.
• Experience in approving recurring payments and renewals.
• Proven ability to coordinate and manage an IT support technician team.
• Experience in managing surveillance camera systems and fingerprint devices.
• Ability to conduct technical assessments at various company locations, including showrooms.

Technical Skills

• MS Dynamics
• Routers
• 4G Modems
• Switches
• IP Cameras
• Bio-metric Scanners
• CPUs
• Printers/Copiers
• Barcode Scanners
• Servers
• Storage
• Environment Monitoring
• UPS
• Datacenter Monitoring
• Hardware Virtualizations
• Software Virtualizations
• VSAN’s (Virtual Storage Area Networks)
• System Health Monitoring
• Clusters Health Monitoring
• Systems Heart Beats Monitoring
• Malware/Virus Detections
• Backups (Online/Offline)
• Virtual Servers
• Physical Servers
• SQL Databases
• Exchange Mail Databases
• Domain Registrations
• Domain Hosting
• SSL Certifications
• Go Daddy
• Network Solutions
• Hardware/Software Vendors
• Communication Vendors
• License Audit
• Licensing
• Renewals
• Microsoft Products
• Citrix
• Symantec
• Malwarebytes
• Veeam
• VMware
• HPE Systems
• DELL Storage
• Sonicwall Firewall
• FortiGate Firewall
• Code TWO
• Bartender
• Data/Internet Connectivity
• IT Operations Integration
• Computer Hardware Administration
• Operating Systems Administration
• Communications Administration
• Software Applications Administration
• Data Processing Administration
• Systems Development
• Systems Maintenance
• Systems Operations
• IT Hardware Facilities Maintenance
• Endpoint Security
• Anti-Virus Systems
• Anti-Malware Systems
• Integration Systems
• PROGRAMME INSTALLATION
• Gateway Security
• Firewall Management
• Content Filtering
• DPI-SSL Enforcement
• ATP Captures
• Systems Access Control
• Systems Security Control
• Multi-user IT Networks
• Voice Transmission Protocols
• Data Transmission Protocols
• Text Transmission Protocols
• System Optimization
• System Recovery
• Patch Management
• Upgrades
• Updates
• Desktop OS
• Laptop OS
• Server OS
• Office 365
• Exchange
• Testing New Equipment
• Testing New Systems
• Technical Report Preparation
• Systems Cost Estimates
• Cost-Benefit Analyses
• Warranty Policies
• Maintenance Contracts
• Supplier Follow-up
• Recurring Payments Approval
• Service Renewals
• Warranty Renewals
• Coordination with IT Support Technicians
• Work Distribution
• Work Assignments
• Uninterruptible IT Services Provision
• Surveillance Camera Systems
• Technical Specifications for Cameras
• Camera Installation Follow-up
• Security Camera Systems
• Surveillance Camera Readiness
• Surveillance Camera Efficiency
• Surveillance Camera Maintenance
• Fingerprint Devices
• Fingerprint Device Monitoring
• Fingerprint Device Performance
• Showroom Technical Assessments
• Information Technology Issue Resolution

Work Environment and Location

This is a full-time role based in Riyadh, Saudi Arabia. The work requires coordination with the IT support team and supervision of their tasks.

About the Role

Qatar Airways is seeking a motivated and experienced Senior Cargo Operations Agent to join its team in Riyadh, Kingdom of Saudi Arabia. This full-time position is part of the Cargo & Airport Operations team, focusing on delivering efficient cargo operations and customer service for both import and export shipments. The role is integral to ensuring the station meets its cargo targets while adhering to all safety and security regulations.

The Senior Cargo Operations Agent will be responsible for enhancing operational performance and customer satisfaction by identifying areas for improvement and implementing effective solutions. This role serves as a key point of contact for customers and Ground Handling Agents (GHAs), ensuring a seamless and efficient cargo handling process.

Key Responsibilities

• Provide comprehensive cargo operations and customer service functions for import and export cargo, interacting with customers and Ground Handling Agents (GHAs).
• Ensure operational and customer service support is provided to enable the station to meet its cargo revenue targets.
• Maintain full compliance with all Safety and Security Regulations and procedures as per Host State and Company Requirements.
• Identify needs and implement improvements to enhance cargo service and operational performance for the station.
• Support the immediate supervisor in developing operational plans and delivering quality customer service to surpass revenue targets.
• Liaise effectively with Local Ground Handling Agents and the Head Office Cargo Department to ensure and enhance high-quality service for both import and export operations.
• Oversee GHA routines to ensure the smooth running of all operational activities.
• Provide support to import customers for the clearance of their cargo.
• Liaise with HQ DOH and/or origin stations to secure necessary support for operations.
• Engage in flight planning to maximize flight capacity utilization, control, and operation of export and import cargo.
• Maintain close coordination between QR Space Control and customers, ensuring timely transfer and delivery of shipments, correct priority allocation, and maximum utilization of aircraft space.
• Coordinate with customers and Cargo Claims representatives at Head Office, handling discrepancies at stations and managing administrative issues.
• Disseminate cargo-related information to customers regarding customs, governmental, and health authority rules, and to Head Office to ensure compliance and avoid penalties.
• Ensure official notifications are sent regarding Cargo Arrival Information to freight forwarders, agents, and direct customers to prevent extended cargo custody and ensure warehouse space availability.

Qualifications and Requirements

• A relevant vocational, tertiary, or trade qualification is required.
• A minimum of 3 years of relevant experience in cargo operations is essential.
• Demonstrated understanding of Cargo Operations, Acceptance, Office Administration, Warehouse Procedures, Ramp Procedures, and both export and import cargo processes.
• Command of the English language is mandatory.

Required Skills

• Cargo Operations
• Customer Service
• Safety and Security Regulations
• Cargo Acceptance
• Office Administration
• Warehouse Procedures
• Ramp Procedures
• English Language Proficiency
• Cargo Sales (added advantage)

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience. The specific closing date for applications is 2026-06-26.

About the Role

GE HealthCare is a global leader in medical technology and digital solutions dedicated to improving lives. As a Field Service Engineer in the Riyadh Region, you will be instrumental in ensuring our life-changing Imaging medical equipment is operational. This role involves providing exceptional on-site service, including preventative maintenance, installations, troubleshooting, and repairs, directly contributing to patient access to care.

This is a full-time position where you will serve as the primary technical point of contact for customers, including doctors and technicians. Your expertise will be crucial in resolving complex issues, maintaining customer satisfaction, and ensuring the optimal performance of GE HealthCare equipment.

Key Responsibilities

• Perform preventative maintenance, installations, troubleshooting, and repairs on GE HealthCare Imaging medical equipment.
• Conduct total system-level troubleshooting for complex multi-symptom problems, addressing both electronic and mechanical aspects.
• Maintain all models specific to a modality within the assigned geographic area.
• Engage in daily interaction with doctors and technicians regarding equipment status to ensure customer satisfaction.
• Assist in account sales visits, provide training to others as needed, and identify potential sales opportunities to communicate to the account team.
• Contribute to the growth and direction of the business within your geographic area.
• Manage warranty and preventative maintenance (PMS) contract cost control responsibly.
• Complete all administrative tasks on time, ensuring timely documentation of Field Modification Instructions (FMIs) and PMS inspections for assigned accounts.
• Lead installations in complex and multifunctional rooms, sharing best practices and maintaining effective quality systems compliant with ISO 9001 standards.
• Address differences of opinion tactfully and effectively, influencing customer interactions positively.
• Perform installations, preventative maintenance, FMIs, and corrective maintenance on trained products.
• Resolve issues effectively using appropriate documentation and tools, with support from online experts.
• Focus on customer impact and aim to resolve issues effectively on the first visit.
• Utilize applicable digital tools that support productivity initiatives, such as Smart PM and proactive alerts (onwatch).
• Discuss cost-effective solutions with support engineers.
• Maintain a consistently positive approach to customers, ensuring they are aware of and have a positive perception of GE's high-quality service.
• Ensure connectivity of responsible systems.
• Complete all Quality Assurance (QA) and Environmental, Health, and Safety (EHS) trainings on time.
• Care for Service Request (SR) quality and PMS checklists.
• Support Service Sales with contract renewals, option and upgrade opportunities, and contract conversions.
• Support Sales teams with new equipment sales opportunities and opportunities for End-of-Service-Life (EOSL) systems.
• Provide technical information to Modality Sales and Service Sales teams as needed.
• Be open to learning and continuous improvement.
• Use applicable digital platforms efficiently.
• Be available for on-call duties per customer contract needs.
• Manage material consumption and work to address root cause issues and minimize costs with Life Limited Field Replaceable Unit (LLFRU) usage.

Qualifications and Requirements

• Bachelor's degree in Electrical & Electronics Engineering or Biomedical Engineering.
• Minimum of 2 years of Field Service experience.
• Comprehensive knowledge of a specific modality or multi-modalities; proficiency in at least one competent modality (*, MRI, CT, PET/CT, Nuclear, Xray, USG, LCS, and Angiography) is a plus.
• Proficiency in English.
• High work standards and commitment to quality.
• Ability to plan and organize work effectively.
• Readiness to travel within Turkey and abroad for training and business purposes.

Required Skills

• Technical analytical skills.
• Strong customer skills, including effective communication, listening, and interpersonal abilities.
• Ability to work independently with minimal direction.
• Demonstrated initiative and motivation.

Work Environment and Location

This is a full-time position based in Riyadh, within the Riyadh Region. GE HealthCare is an Equal Opportunity Employer committed to inclusion and diversity. Relocation assistance is provided for this role.