Receptionist Jobs Saudis only in Riyadh

Working hours are 8 hours a day, 5 days a week.

• Ensure to interact with visitors and calls in a warm and kind and professional way, while trying to anticipate their needs as much as possible.

• Follow the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Manage and direct visitors arriving at the office, especially government officials, clients, suppliers, and other guests, including collecting the necessary information about the purpose of their visit and informing the concerned person accordingly.

• Possess the necessary skills to handle any complaints from customers or visitors professionally and respectfully, and escalate them to the relevant person when needed.

• Handle visitor cards, keep written records of visitors, issue temporary visitor cards, and ensure their return after the visit; in addition to controlling all entrance doors and communicating with the security company in case of any issues.

• Manage the daily requests from on-site employees.

• Record, track, and update requests for assistance related to equipment breakdowns and needed improvements, updating the status as necessary.

• Manage and issue permanent and temporary cards, activate them, and distribute them.

• Maintain the file keeping system at the reception and update it regularly according to CBRE procedures, adhering to health and safety procedures and reporting any hazards, and attend CBRE training.

• Receive all mail shipments and keep a record of all received shipments.

• Ensure compliance with the security and emergency procedures for clients at all times and participate actively in building evacuations according to the incident control procedures.

• Follow-up on attendance and absence records and update the list regularly.

• Collaborate with colleagues to share daily reports and information in a constructive manner.

1/ Work from 4 PM to 12 AM
2/ Has a strong and professional personality
3/ Familiarity with computers and customer service
4/ English language is preferred
5/ Able to start immediately

Tasks and Responsibilities:

• Receiving phone calls from clients and answering their inquiries with courtesy and professionalism.

• Scheduling appointments and patient bookings via phone or in-person visits, and entering them into the electronic system.

• Welcoming patients and visitors to the clinic and directing them as needed.

• Registering new patient data and accurately updating current patient information.

• Transferring calls or inquiries to departments or specialized doctors.

• Following up on client complaints and feedback and resolving or escalating them to management.

• Confirming appointments and sending reminders to patients as needed.

• Managing payment processes and issuing invoices and receipts.

• Maintaining the confidentiality of medical information and adhering to quality standards and customer service.