Receptionist Jobs Saudis only in Riyadh

Responsibilities:

Greeting Clients:Welcome clients warmly as they arrive at the salon.

Appointment Scheduling:
Manage bookings via phone, online platforms, or in-person, ensuring optimal scheduling for lash and nail technicians.

-Client Check-in and Check-out: Handle the check-in process, confirm appointments, and process payments efficiently.

-Customer Service:
Address client inquiries, provide information about services, pricing, and products, and resolve any issues or complaints.

- Salon Maintenance:
Keep the reception area tidy and organized, manage retail product displays, and assist with inventory tracking.

-Record Keeping:
Maintain accurate client records, including contact information, service history, and preferences.

-Communication:
Coordinate between clients and technicians, relay messages, and update staff on schedule changes.

-Sales Support:
Promote retail products and upsell services when appropriate.

Skills:
- Excellent interpersonal and communication skills.
- Strong organizational and multitasking abilities.
- Proficiency with scheduling software and point-of-sale (POS) systems.
- Basic knowledge of lash and nail services to answer client questions confidently.
- Professional and friendly demeanor.
- Ability to handle payments and cash register operations accurately.

Qualifications:
- Previous experience in a salon or customer service role is preferred.
- Familiarity with booking and POS software (*, Vagaro, Booker, Square).
- High school diploma or equivalent.
- Basic understanding of beauty industry terminology is a plus

Key Responsibilities:

•Supervising daily reception operations and team performance.

•Ensuring excellent customer service and an exceptional client experience.

•Managing bookings and following up with clients.

•Monitoring reviews and handling online platforms.

•Continuous coordination with management and specialists.

•Maintaining cleanliness and appearance of the reception area.

•Preparing daily reports on performance and sales.

Requirements:

•Proven experience in customer service or reception.

•Excellent communication and organizational skills.

•Ability to lead and solve problems.

•Proficiency in English 

•Experience in the beauty or hospitality sector is an added advantage.

Working hours are 8 hours a day, 5 days a week.

• Ensuring to deal with visitors and calls in a warm and nice and professional manner, while trying to anticipate their needs as much as possible.

• Following the security procedures for registering visitors and guests, and managing the visitor log in an Excel file.

• Managing and directing visitors arriving at the office, especially government officials, clients, suppliers, and other guests, including gathering the necessary information about the purpose of their visit and informing the relevant person of that.

• Having the necessary skills to deal with any complaints from clients or visitors in a professional and respectful manner, and referring them to the appropriate person when needed.

• Dealing with visitor cards, keeping written records of visitors, issuing temporary visitor cards, and ensuring their return after the visit; in addition to controlling all entry doors and communicating with the security company in case of any issues.

• Managing daily requests from on-site employees.

• Recording, tracking, and updating help requests related to equipment breakdowns and necessary improvements, updating the status as needed.

• Managing and issuing permanent and temporary cards, activating and distributing them.

• Maintaining the filing system at the reception and regularly updating it according to CBRE procedures, with adherence to health and safety procedures and reporting any risks, and attending CBRE trainings.

• Receiving all postal shipments and keeping a record of all received shipments.

• Ensuring compliance with security and emergency procedures for clients at all times, and actively participating in building evacuations according to incident control procedures.

• Following up on attendance and absence records and regularly updating the list.

• Collaborating with colleagues to share daily reports and information in a constructive manner.

We are looking for a receptionist/cashier

8 working hours

One day off,

Salary 5000 including allowances

21 days of vacation

** For Saudis only

Job Title: Customer Receptionist and Problem Solver

Job Description:
Responsible for professionally receiving customers, providing them with necessary support, and effectively and swiftly addressing their inquiries and problems to ensure customer satisfaction and enhance the company's image.

Duties and Responsibilities:

• Welcoming customers in a friendly and professional manner.

• Responding to customer inquiries via phone, email, or in person.

• Identifying and understanding customer issues and working to resolve them quickly and effectively or forwarding to the relevant departments when necessary.

• Logging all customer complaints and feedback and continuously following up to resolve them.

• Providing accurate information about the company's products and services.

• Working to enhance customer experience and satisfaction by delivering excellent service.

• Collaborating with various teams within the company to ensure comprehensive solutions to problems.

• Preparing periodic reports on customer complaints and problem patterns to assist in improving processes.

Skills and Requirements:

• Excellent communication skills in both Arabic and English.

• Ability to handle work pressure and resolve issues quickly.

• Good listening skills and the ability to understand customer needs.

• Friendly and courteous personality when dealing with others.

• Proficiency in using computers and customer relationship management (CRM) software is a plus.

• Previous experience in customer service or reception is an additional advantage.

Solitaire is a luxury shopping center that offers an exceptional experience to its visitors:

We are looking for a Visitor Relations Specialist ..

• Providing customer service by answering questions, resolving issues, and providing information about the shopping center (store locations, events, amenities).

• Solving simple visitor issues such as lost items and providing directions or handling simple complaints, with escalation of complex issues to the supervisor.

• Maintaining positive interaction with visitors through clear communication and a willingness to assist and problem-solving skills.

• Documenting details of interactions with visitors and providing feedback by recording their comments and notes.

• Assisting in data collection and updating FAQs based on visitor inquiries.

• Following established procedures and protocols at the shopping center to ensure a consistent experience for visitors.

• Completing assigned tasks on time and to a high standard, as delegated by the chief visitor service officer or other team members.