Job Overview:
The Restaurant Manager is responsible for the overall operation and success of the restaurant. This includes managing staff, ensuring high standards of service, maintaining inventory, overseeing budgets, and fostering a positive guest experience.
Key Responsibilities:
- Staff Management:
- Interact frequently with Ownership of the restaurant to escalate issues and define corrective actions
- Supervise front of the house restaurant staff including waiters, receptionists and cleaners according to guidelines defined by the owners
- Support the schedule of the shifts and manage labor costs
- Motivate and inspire employees to maintain high levels of performance
- Conduct performance evaluations and provide feedback for improvement
- Customer Service:
- Ensure that guests have an exceptional dining experience according to the guidelines provided by the owner
- Address and resolve customer complaints or concerns in a timely and professional manner.
- Monitor the dining area to ensure service standards are met
- Maintain high standards of cleanliness and organization in the restaurant
- Operational Management:
- Oversee daily restaurant operations, including opening and closing procedures
- Ensure adherence to health and safety regulations
- Maintain inventory levels and place orders as necessary in particular with focus on beverages and drinks
- Manage beverage costs while maximizing profitability, scouting new suppliers
- Financial Management:
- Analyze financial reports, including sales, labor costs, and profit margins and communicate those to the owners
- Control costs by tracking waste, inventory, and staffing needs
- Ensure accurate cash handling
- Marketing & Promotions:
- Collaborate with owners to develop and implement promotional campaigns to increase sales.
- Support the execution of special events, such as themed nights or private parties, to drive business.
- Vendor Relations:
- Establish and maintain relationships with suppliers and vendors
- Mall stakeholders
- Geidea
- Food and Beverage suppliers
- Marketing Agencies
- Delivery Apps
- Accounting Firms
- HR firms
- Negotiate pricing and delivery schedules to ensure cost efficiency.
- Monitor stock levels and order supplies as needed
8,000 - 10,000 / Month
Full-time
