Full-time Customer account manager Jobs in Riyadh

The customer activation officer is the link between the client and the platform from the moment the first payment is completed, and his main task is to accompany the client during the first 7 days to ensure that he reaches full activation by achieving at least 10 successful connection events (completed calls or outgoing WhatsApp messages), with a target activation rate of 60% at the level of the assigned wallet. This includes early communication with the client, qualifying and training him on the platform, activating his numbers and WhatsApp business account, and monitoring his daily activity and proactively intervening when needed to remove any operational or technical obstacles. Note: The company adheres to the principle of equal opportunity and non-discrimination in employment based on gender, age, nationality, or any other consideration. Evaluation is based solely on competence and experience.