Customer Services Full-time Jobs with 4,000-5,000 SR salary in Saudi Arabia

• Responding to basic customer inquiries and providing advice about the company's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex cases to the relevant employee.
• Logging all inquiries and complaints and reporting on the solutions implemented.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• Practical experience of at least one year in customer service.
• High school diploma at a minimum.
• Advanced skills in communication, customer assistance, and problem-solving.
• Proficiency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Working Hours: Morning.
• Location: Eastern Province, Khobar City.

• Responding to customers' basic inquiries and providing advice about the institution's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the appropriate staff member.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully complying with the policies and procedures followed in the Customer Service Center.

• Practical experience of no less than one year in the field of customer service.
• High school diploma at a minimum.
• Advanced communication skills and customer assistance and problem-solving skills.
• Fluency in both Arabic and English.

• Job Type: Full-time, six days a week.
• Work Hours: Morning.
• Location: Eastern Province, Al Khobar City.

• Responding to customers' basic inquiries and providing advice about the organization's services.
• Processing customers' basic requests and sending required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• At least one year of practical experience in the customer service field.
• High school diploma as a minimum.
• Advanced communication skills and ability to assist customers and solve problems.
• Proficiency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Working hours: Morning.
• Location: Eastern Province, Al Khobar.

• Responding to basic customer inquiries and providing advice about the organization's services.
• Processing basic customer requests and sending the required documents.
• Resolving customer complaints and referring more complex issues to the specialized employee.
• Recording all inquiries and complaints and reporting the solutions taken.
• Fully adhering to the policies and procedures followed in the Customer Service Center.

• At least one year of practical experience in the field of customer service.
• High school diploma as a minimum.
• Advanced communication skills and customer assistance skills, as well as problem-solving skills.
• Fluency in both Arabic and English.

• Job Type: Full-time, six working days a week.
• Work Schedule: Morning.
• Location: Eastern Province, Al Khobar city.

We are looking for
Customer Service Center Manager (Call Center)

to work at ( Ta'ahod Company for Information Technology)


with at least 3 years of experience in managing call centers and customer service, with a high ability to lead and develop performance. The manager will be responsible for managing and developing the customer service team and ensuring the achievement of key performance indicators (KPIs) and improving the quality of service provided. The job holder will perform the following tasks:

• Developing operational plans and customer service strategies
• Managing and training the team and motivating them to achieve goals
• Analyzing data and preparing regular reports on the center's performance
• Developing work procedures and improving process efficiency
• Handling escalated customer complaints and ensuring resolution
• Coordinating with other departments to improve customer experience
• Monitoring call quality and evaluating employee performance
• Managing budgets and achieving the center's financial goals

• Receiving customers and providing optimal service.
• Displaying available cars for rent.
• Signing contracts and handing over cars to customers.
• Following up with customers over the phone to renew contracts or complete car handover procedures.
• Receiving cars and closing contracts.
• Collecting related financial amounts.

• Experience in the same field or a similar field.
• The applicant should be a resident of Dammam.
• Only Saudi nationality.
• Minimum education level: Two years diploma or more.
• Beginner experience ranging from less than a year to 3 years.