Customer Services Full-time Jobs with 4,000-5,000 SR salary in Saudi Arabia

A receptionist is required to work in a dermatology and cosmetology clinic, with excellent communication skills and the ability to deal with patients professionally and politely. The job requires experience of no less than a year in the field of medical reception, as well as proficiency in using computer programs and medical systems.

Main Tasks:

• Receiving patients, registering their data, and organizing their appointments

• Coordinating with doctors and organizing appointment schedules

• Responding to patient inquiries by phone and in person

• Managing and updating patient files

• Dealing with medical insurance companies

• Assisting in the registration procedures for patients and finalizing payment procedures

• Maintaining the system and organization of the reception area

Required Customer Service Representative to work in a call center with experience in dealing with customers

Main Responsibilities:

• Contacting target customers and presenting offers.
• Achieving the required performance indicators in terms of the number of calls and customer satisfaction level.
• Working to attract and target a new customer base through social media and via phone.
• Participating in the development of work procedures and improving service quality.
• Maintaining confidentiality of information and quality of service.
• Continuously achieving the monthly target.

Benefits:

• Salaries are determined after interviews based on experience.
• Monthly competitions and commissions with no maximum limit.
• Medical insurance with the Cooperative Insurance Company.
• Training programs.
• Opportunities for development and promotions.
• Professional and organized work environment.

Required Qualifications:

• The candidate must possess excellent communication skills,
• the ability to work under pressure,
• previous experience of no less than one year in customer service,
• preference for those who are proficient in using computer programs and office systems.
• Discipline, politeness, reliability, and ability to work as part of a team.

General Description:

We are looking for an enthusiastic customer service representative with excellent communication skills to join our brand team.

Main Tasks and Responsibilities:

• Responding to customer calls, emails, and inquiries through various communication channels (phone, email, social media, etc.).
• Handling customer complaints and providing quick and effective solutions to ensure their satisfaction.
• Guiding customers and providing accurate information about products and services.
• Scheduling appointments and following up on orders according to company procedures.
• Documenting customer interactions and updating their records in the database.
• Collaborating with other departments flexibly.
• Adhering to customer service standards and achieving specified performance goals.
• Submitting daily and monthly reports

Required Skills and Qualifications:

• Previous experience in customer service or a related field.
• Excellent verbal and written communication skills in both Arabic and English.
• Problem-solving skills and the ability to handle customers under pressure.
• Proficiency in using computers, Microsoft Office programs, and Customer Relationship Management (CRM) systems.
• Politeness, patience, and a collaborative spirit.

*The applicant must be fully available for work and not be a student at any educational stage*

•Working hours: from 5 PM to 1 AM (8 hours daily).

‏•Vacation: two days a week.

‏Job Responsibilities:

‏1.Receiving customer calls and responding to their inquiries and solving their problems.

‏2.Responding to customers via WhatsApp and dealing with their inquiries effectively.

‏3.Submitting daily reports to management on work progress.

‏4.Following up on orders and ensuring they are executed as required.

‏Requirements:

‏•Excellent communication skills.

‏•Ability to handle customers and solve problems efficiently.

‏•Proficiency in using computers and communication programs.

‏•Commitment to evening working hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Reception in veterinary clinics receiving clients, welcoming them, and directing them to the responsible person. Organizing appointments and updating calendars to meet client needs during their visits. Knowledge of using computers and Microsoft Office programs. Ensuring the registration of visitors upon their arrival at the reception area and saving their data on the computer. -Fluency in English is required. Work in two shifts per day.

Specialist / Call Center

Conditions:
▪️ Saudi nationality
▪️ Bachelor’s degree or diploma in customer service, sales, or related field
▪️ Experience in using Microsoft Office programs
▪️ English language proficiency in speaking and writing
▪️ Experience in the field for a year or more

Please send your CV to the email, indicating the job title and specifying the city:
📍Email:
L@****************

• Greeting patients and recording their information.
• Filling out forms and entering data into the system.
• Completing financial transactions and arranging appointment slots.
• Receiving emergency cases and recording patient information.
• Preparing daily reception reports.

• Meeting patients and recording their information.
• Filling out forms and entering data into the automated system.
• Completing financial transactions and arranging booking roles.
• Receiving emergency cases and recording patient information.
• Preparing daily reception reports.