Technical Support Jobs in Saudi Arabia

Join Our Team as an IT Support Technician!
Widen the Net, a prominent staffing and recruiting firm, is seeking an IT Support Technician to join our client's growing Riyadh office, part of a leading global social media platform with over 6500 employees worldwide.

About the Job:
As an IT Support Technician, you will play a crucial role in managing IT services delivery on-site. Your responsibilities will include:

• Troubleshooting and managing Windows OS, Mac OS, and Linux OS environments.
• Handling IT network issues, Active Directory (AD), Office 365, and digital workspace technologies such as Okta, Atlassian, and Google Workspace.
• Addressing tickets backlog, analyzing issues, and following up with end users. Escalating technical issues and providing solutions.
• Building relationships with third-party software and hardware vendors.
• Documentation of processes and solutions.

Requirements:
To succeed in this role, you should have:

• A minimum of 2 years' experience in IT support or service desk roles.
• Proficiency in troubleshooting Mac OS and Windows operating systems.
• Experience with MDM tools like JAMF or Intune.
• Familiarity with Google Workspace, Okta, and Atlassian is a significant advantage.
• Excellent client-facing skills and problem-solving abilities.
• Fluency in English.

This is a full-time position with a contract lasting initially 12 months (5 days a week, standard business hours) until the end of 2026, with the potential for annual extensions. The role offers a salary of up to 11,000 SAR per month, depending on experience, and includes work permit sponsorship.

We look forward to your application if you can start on the 4th of January!

Join Our Team as a Customer Service Specialist!
VIP Car Rentals Company is seeking dedicated individuals to fill the role of Customer Service Specialist in Riyadh. We are committed to providing exceptional service and looking for professionals who share our passion for excellence.

Key Responsibilities:

• Receive incoming calls and respond to customer inquiries with professionalism.
• Make outgoing calls as required by the business needs.
• Provide accurate information about the company’s services and products.
• Resolve customer complaints and follow up until closure.
• Record and update customer information in the company systems.
• Adhere to work policies and procedures as well as quality standards.
• Generate periodic reports for the direct supervisor.
• Achieve performance indicators as required.

Qualifications and Experience:

• 1 to 3 years of experience in a call center or customer service role.
• Experience with CRM systems and communication systems is preferred.
• Previous experience in the same sector is an advantage.

Required Skills:

• Excellent verbal and written communication skills.
• Ability to persuade and handle different types of customers.
• Good listening skills and quick responsiveness.
• Ability to work under pressure and be a team player.
• Time management and prioritization skills.
• Proficient in computer use and Microsoft Office programs.

Work Benefits:

• Competitive salary based on experience.
• Commission/Performance incentives.
• Professional and motivating work environment.
• Opportunities for career development and promotion.

We are looking for an IT support technician to provide technical support and resolve issues with devices, networks, and operating systems. Responsibilities include: installing and configuring software, maintaining hardware, managing user accounts, and handling technical support requests efficiently. The position requires a good knowledge of network systems, servers, and various technical support solutions, with the ability to work under pressure and provide quick solutions.

Join CleanLife as a Customer Service Representative!
As a leading company in facilities services, specializing in deep cleaning and rehabilitative cleaning across the Kingdom, we are seeking a dedicated Customer Service Representative to enhance our team.

Job Objective:
To deliver professional customer support and service across all approved and available communication channels. You will respond to customer inquiries and resolve issues in a timely and effective manner, ensuring customer satisfaction and enhancing the overall service experience. This role operates within a shift system to ensure full coverage of working hours.

Key Responsibilities:

• Respond to customer inquiries via phone calls, email, and live chat.
• Handle customer complaints and ensure proper escalation to the appropriate level when required.
• Follow up on service requests and coordinate with relevant departments until completion.
• Adhere to company policies and procedures while interacting with customers.
• Work in shifts to ensure full coverage of office working hours.
• Collaborate effectively with other teams to achieve department objectives.

Qualifications & Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, or a related field.
• 1–3 years of experience in customer service or administrative support roles.
• Excellent verbal and written communication skills with a professional customer-focused attitude.
• Strong ability to work within a team, manage time effectively, and handle work pressure.

Join Our Team as a Customer Service Representative!
We are excited to announce that Namaya Investment is looking for passionate Customer Service Representatives to join our expanding team!

About Us:
Namaya Investment is a fully Saudi platform providing access to global markets including currencies, commodities, indices, gold, and oil. We pride ourselves on offering a transparent, secure, and commission-free trading environment that is fully compliant with Islamic Shariah principles.

The Role:
As the voice of Namaya, you will be the bridge between our company and our valued clients. Your responsibilities will include:

• Providing top-tier first-level support via live chat, email, and phone.
• Balancing customer needs with company guidelines professionally.
• Communicating clearly in both Arabic and English.
• Ensuring compliance with Cyprus and global regulations.
• Delivering a “WOW” service experience that exceeds expectations.

Requirements:
📍 Location: Based in Dammam or Riyadh.
Excellent command of Arabic and English.
Flexibility to work shifts and weekends (5 working days per week).
A basic understanding of financial markets.
Previous experience in customer service.
Highly motivated with a service-oriented mindset.

Ready to start your journey with us? Apply now!

Join BFL Group as a Customer Service Associate!
At BFL Group, we are committed to providing exceptional customer service that brings our customers back time and time again. As a Customer Service Associate (CSA), you'll play a critical role in our mission by delivering timely and professional support to our customers.

Role Responsibilities:

• Assist customers with order inquiries, expediting orders, and resolving post-sales issues.
• Communicate primarily through mail, chat, WhatsApp, phone, and social media.
• Utilize various software tools to navigate customer accounts and research policies to provide effective solutions.

Requirements:

• Excellent communication skills (both written and verbal).
• Ability to work independently and as part of a team.
• Strong customer service orientation and problem-solving abilities.
• Proficiency in computer applications, including Microsoft Office and Internet navigation.
• Willingness to work flexible hours, including weekends and holidays.

If you are passionate about delivering outstanding customer experience and ready for a challenging role, we encourage you to apply today!

Receptionist required for a car rental company in Riyadh
Are you looking for a job opportunity in the car rental field? Apply now for the receptionist position at Durat Al-Ghuroob Company!

Requirements:

• Saudi nationality.
• Proficiency in computer skills.
• Preferred candidates with previous experience in car rental or sales.

Location: West Riyadh – Exit 31 (The Suspended Bridge)

Job Responsibilities:

• Professionally welcoming customers and presenting available cars to them.
• Explaining details of the cars, features, and available offers.
• Clarifying additional services such as comprehensive insurance and others.
• Preparing contracts accurately and ensuring the client signs them.
• Preparing the car receipt form, indicating its condition and mileage.
• Handing over the car to the client while ensuring their satisfaction with the service.
• Following up with customers in case of delays in delivery.

Salary and Benefits:

• The salary starts from 4000 riyals for inexperienced candidates and can reach up to 4500 riyals depending on experience.
• Medical insurance.
• One weekly day off.
• Paid annual leave.
• Annual bonuses are available.

Join Talent Blueprint FZ LLC as an IT Support Technician (Field)
We are currently seeking an IT Support Technician to provide on-site technical support for end-user IT equipment during a large-scale IT rollout and operations support in Jeddah and Riyadh.

Role Summary:
The IT Support Technician will play a crucial role during both the rollout and live operational phases. The successful candidate will be responsible for troubleshooting and resolving technical issues in a fast-paced environment.

Key Responsibilities:

• Install, configure, and support laptops, desktops, monitors, and peripherals.
• Deploy, configure, and test local and network printers.
• Perform OS setup, user profile configuration, and basic software installations.
• Troubleshoot hardware, software, and connectivity issues on-site.
• Provide first-level user support and on-the-spot technical assistance.
• Replace faulty equipment and coordinate repairs or swaps.
• Maintain service tickets, checklists, and site sign-off documentation.

Required Experience & Technical Skills:

• Minimum of 3 years of experience in IT helpdesk, field support, or desktop support roles.
• Strong working knowledge of Windows OS and standard office applications.
• Hands-on experience in supporting printers and peripherals.
• Basic understanding of LAN, Wi-Fi, and IP addressing.
• Strong communication skills and a customer-service mindset.
• Must be available onsite, full-time for the entire project duration.

Join us as a member of the customer service team at Vaza Food Company, a leader in the food products field.
We are looking for a customer service representative to enhance the customer experience in our city. This role requires strong communication and organizational skills, in addition to the ability to work under pressure.

Responsibilities:

• Providing support and assistance to customers.
• Handling customer inquiries and complaints professionally.
• Maintaining positive relationships with customers.

Requirements:

• Relevant experience in the same field.
• Good communication and organizational skills.
• Seriousness and the ability to handle work pressure.