Tourism & Travel Jobs in Saudi Arabia

• Dazzle and delight guests, creating 'wow' moments.
• Prepare the restaurant before service begins.
• Coordinate seamlessly with the culinary team for timely guest service.
• Manage billing accurately and ensure proper posting.
• Follow Shangri-La Food Safety Processes and Procedures.
• Support colleagues to ensure the success of the F&B outlet.
• Assist supervisors in maintaining smooth meal operations.

• Strong command of English.
• Positive attitude and willingness to learn.
• Minimum of 1 year experience in a similar role.

• Be part of a workplace that values passion and supports personal growth.
• Access structured learning and development pathways with advancement opportunities.
• Enjoy competitive benefits, recognition programs, and colleague perks.

• Communicate with customers to answer questions and address concerns regarding their reservations or rental vehicles.
• Assist customers in choosing a vehicle that meets their needs based on factors such as price and vehicle size.
• Inform customers of any damage on the vehicle prior to rental.
• Prepare rental agreements while advising on and upselling vehicles and optional extras based on customer needs and informing them of contract details, rental policies, and procedures.
• Manage vehicle maintenance, inventory, cash sheets, and daily business reports effectively.
• Process payments related to credit card transactions using the company system, prepare daily transaction balances, and maintain transaction records.
• Handle opening and closing of rental agreements in compliance with company policies and procedures.
• Collect rental charges from customers using various payment methods (Cash/POS/Bank Transfer).
• Deposit collected cash in the company's bank account on a daily basis.
• Prepare end of duty reports including daily collection reports and vehicle status reports.
• Oversee the driver’s work, ensuring the vehicle is checked for tires, accessories, and mileage, and handle any complaints regarding vehicle damage.
• Update inventory status of vehicles in use or maintenance.
• Ensure that the vehicle is cleaned and refueled ahead of the next client's arrival.

• Strong communication skills and customer service orientation.
• Ability to handle financial transactions and maintain accurate records.
• Detail-oriented and organized.
• Previous experience in vehicle rental or customer service preferred.

• Welcoming guests in a polite and friendly manner.
• Coordinating seating for customers.
• Managing table set-ups and ensuring cleanliness of work areas.
• Working in various areas of Food and Beverage including Bar, Restaurant, Room Service, and Conference and Events.
• Following cash handling procedures and managing guest queries efficiently.
• Ensuring compliance with brand standards and health regulations.

• Greet and seat guests, ensuring a smooth and pleasant dining experience.
• Manage reservations and respond to inquiries with professionalism and care.
• Coordinate seating arrangements in collaboration with the service team.
• Anticipate guest needs and deliver personalized service in line with Four Seasons' exceptional hospitality standards.

• High school education or equivalent experience.
• 6 to 12 months of experience in restaurant, food and beverage service preferred.
• Proficient in English and Arabic (local candidates only as per Saudi law).
• Familiarity with restaurant policies and operations is a plus.

• Competitive net salary in a tax-free environment.
• Provided staff accommodation and transportation.
• 30 days of vacation and 10 public holidays per year.
• Paid round-trip home leave ticket.
• Complimentary meals and uniform care.
• Comprehensive medical and life insurance.
• Opportunities for complimentary stays at Four Seasons properties worldwide.

Sensations is a European franchise for an entertainment experience related to the five senses, where groups consisting of 4 to 15 people visit us through various "sensory" labs where participants will test their five senses' abilities to solve puzzles and challenges.

Our website: Sensations Al Khobar

Job Title
Sensory Master GAME MASTER

The main tasks for the Sensory Master are:

1. Welcoming participants (those with prior reservations) with a smile and warmth, and completing the payment process.

2. Hosting them in the game education room with enthusiasm and excitement, giving them a brief overview of the game using your best welcoming and presentation skills.

3. After that, the participants will head to the sensory rooms
(each sensory room is equipped with cameras, headphones, and a microphone for communication with the Sensory Master remotely) and you will head to the Sensory Master room (also equipped with computers, microphones, and display screens) from which you will manage their entertainment tour remotely. Managing the game requires skills in managing and organizing participants, activating the spirit of fun, excitement, and motivation. This is done by:

- Guiding them and welcoming them in the multiple rooms.
- Educating them about the elements present in the rooms.
- Receiving their solutions to puzzles and instilling a spirit of excitement and thrill.


Additional Job Responsibilities: Managing the Sensations entertainment game at a minimum and guiding groups in the entertainment rooms.
Managing the game requires skills in managing and organizing participants, and activating sensory excitement, fun, and thrill.

Benefits: Medical insurance, a rewarding salary, overtime, and performance bonuses.

• Manage the restaurant reservation system including taking reservations by phone, email, and in person.
• Welcome and escort guests to their tables while maintaining a courteous and professional demeanor.
• Support the F&B team in maintaining operational efficiency.
• Ensure compliance with all corporate policy and procedures.
• Act as a brand ambassador for Mandarin Oriental, representing our service excellence.

• Understanding of the outlet’s concept and food and beverage offerings.
• Ability to communicate reservations and preferences effectively.
• Maintain an accurate table count and reservation updates in the system.

• Competitive salary and career development opportunities.
• Access to health and wellness programs.
• Retirement plans based on commitment.

At Mandarin Oriental, your growth and success are important to us. Join our team and be part of our commitment to delivering exceptional service.

• Translate written documents, correspondence, and materials from English to Arabic and vice versa with accuracy and cultural sensitivity.
• Analyze source materials to understand context and terminology.
• Maintain consistency in terminology and style across multiple projects.
• Proofread and edit translations to ensure quality and adherence to standards.
• Manage multiple translation projects while meeting deadlines.
• Collaborate with team members to clarify content and ensure precise translations.
• Utilize translation software and tools to enhance efficiency.

• Fluency in both English and Arabic (written and verbal proficiency required).
• Minimum 5 years of professional translation experience.
• Strong communication skills in both languages.
• Attention to detail and commitment to accuracy.
• Experience with translation management software and CAT tools.
• Cultural awareness and sensitivity to regional business practices in Saudi Arabia.

• Oversee the daily operations of all hotel departments, including front office, housekeeping, food and beverage, and maintenance.
• Develop and implement strategies to maximise hotel revenue and profitability while controlling operational costs.
• Lead, train, and motivate the hotel team to deliver outstanding levels of guest service.
• Manage hotel budgets, financial plans, and control expenditure.
• Ensure compliance with all health, safety, and licensing regulations.
• Handle customer complaints and queries, ensuring swift and effective resolutions to maintain guest satisfaction.
• Maintain a strong presence in the local market and build relationships with clients, suppliers, and the community.

• Proven experience as a Hotel Manager or in a similar senior leadership role within the hospitality industry.
• A degree in Hospitality Management, Business Administration, or a related field is preferred.
• Exceptional leadership, communication, and interpersonal skills.
• A strong focus on customer service with a track record of exceeding guest expectations.
• In-depth knowledge of hotel management best practices and relevant regulations.
• Ability to perform effectively in a fast-paced, high-pressure environment.
• Fluency in English And Arabic is essential.

• A competitive salary package commensurate with experience.
• Opportunities for professional development and career advancement within the Ewaa Hotels group.
• A supportive and collaborative work environment where excellence is recognised and rewarded.

• Welcome guests as they arrive and escort them to their tables.
• Manage reservations and seating plans for efficient operations.
• Provide recommendations on food and drink selections, informing guests about specials.
• Ensure guests receive prompt attention and address any requests or concerns professionally.
• Coordinate with kitchen and service staff for smooth operations.
• Handle guest inquiries, feedback, and complaints courteously.
• Maintain a clean and organized work environment, ensuring hygiene standards are met.
• Assist with training new staff and support in administrative tasks such as managing guest lists.
• Stay informed about local attractions to provide recommendations to guests.

• Saudi National.
• Excellent communication and interpersonal skills.
• Professional appearance and customer service-oriented mindset.
• Ability to multitask and stay organized.
• Fluency in English and Arabic.

• Manage the restaurant reservation system including taking reservations by phone, email, and in person.
• Welcome and escort guests to their tables while maintaining a courteous and professional demeanor.
• Support the F&B team in maintaining operational efficiency.
• Ensure compliance with all corporate policy and procedures.
• Act as a brand ambassador for Mandarin Oriental, representing our service excellence.

• Understanding of the outlet’s concept and food and beverage offerings.
• Ability to communicate reservations and preferences effectively.
• Maintain an accurate table count and reservation updates in the system.

• Competitive salary and career development opportunities.
• Access to health and wellness programs.
• Retirement plans based on commitment.

At Mandarin Oriental, your growth and success are important to us. Join our team and be part of our commitment to delivering exceptional service.