Customer Services Full-time Jobs for Fresh Graduates in Riyadh

• Booking all Health Club treatments and explaining services to guests.
• Executing POS sales, including retail transactions.
• Checking in and checking out guests professionally.
• Maintaining cleanliness and hygiene in the work area.
• Providing warm welcomes and tours for guests.
• Assisting in the smooth flow of the guests’ journey throughout the day.

• Knowledge of current Health Club trends in the industry.
• Excellent interpersonal and communication skills.
• Understanding of holistic concepts relevant to guest wellbeing in a spa environment.

• Female
• Fluent in both English and Arabic
• Must be currently residing in Riyadh
• Prior experience is a plus, but not mandatory - training is provided
• Friendly personality and good with customers
• Able to handle cash transactions accurately

• Handle payments using the POS system
• Maintain clean checkout area
• Provide excellent customer service
• Assist with basic tea preparation and menu explanations

• Engage with customers via chat and phone, providing prompt and effective solutions.
• Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
• Champion customer service excellence, ensuring policies and procedures align with company objectives.
• Analyze customer queries, identifying patterns and opportunities for service optimization.
• Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.

• Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
• Postgraduate degree in math, business, marketing, or finance (preferred).
• Strong analytical and problem-solving skills, with the ability to think critically.
• Exceptional communication and interpersonal skills, with a high level of self-awareness.
• Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
• Team player mindset, with the ability to build and maintain strong relationships across teams.
• Resilience under pressure, with a proactive approach to challenges.

• Be part of an industry-leading fintech company redefining customer experience.
• Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
• Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
• Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.

Job Title: Luxury Cafe Hostess / Receptionist / Host

Location: Laysen Valley, Riyadh, Saudi Arabia

Starting Salary: SAR 4200 to SAR 5000 (Full package / Live Out)

Company Profile: Visit **************************

Job Summary: We are seeking a highly presentable and professional receptionist/hostess to join our team at Noir Cafe, a high-end cafe in Laysen Valley. The ideal candidate will possess excellent communication skills in both Arabic and English, while providing a warm welcome to create an exceptional first impression for our guests.

Key Responsibilities:

• Greet guests warmly upon arrival, offering a personalized and hospitable welcome.
• Manage reservations efficiently, handle seating arrangements, and provide accurate menu details and wait-time estimates.
• Answer incoming calls professionally, take detailed messages, and direct inquiries appropriately.
• Maintain an organized and tidy reception area.
• Collaborate with the waitstaff to ensure a seamless dining experience and efficient table turnover.
• Assist with special events and occasional administrative tasks, as needed.

Qualifications:

• Can comfortably wear western business attire
• Strong communication skills in both English and Arabic
• Warm, friendly, and highly presentable demeanor.
• Exceptional interpersonal and customer service skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Demonstrated professionalism and reliability.
• Experience in a hospitality or customer-facing role is preferred.

• Ensure all aspects of the guest journey and experience are delivered to the highest level.
• Exude patience, empathy, and have the personality to host the show.
• Work proactively to ensure guest satisfaction and the smooth running of the front office department.

• Flexibility and a positive, Yes I Can! attitude.
• Attention to detail and creative problem-solving skills.
• Strong verbal communication abilities.
• Experience in a similar position is beneficial but not essential.

• Live the Magic of Hospitality - Create exceptional experiences every day.
• Build a Great Career - We invest in your growth and career development.
• Experience the Team Spirit - Join a workplace that’s inclusive and fun.
• Lead with Your Ambition - Your ideas and passion matter.
• Enjoy Global & Local Perks - Access exclusive benefits tailored to your location.

• Deliver exceptional service throughout the guest journey.
• Exude patience and empathy while interacting with guests.
• Work proactively to ensure guest satisfaction and smooth operations.

• A flexible, positive mindset and a 'Yes I Can!' attitude.
• Strong attention to detail and problem-solving skills.
• Good verbal communication capabilities.
• A passion for creating extraordinary service experiences.

• Live the magic of hospitality and create exceptional experiences.
• Receive opportunities for career growth and development.
• Enjoy a fun and inclusive workplace culture.
• Access global and local perks, including special rates at our hotels.

• Welcome guests warmly and create a positive first impression.
• Acknowledge IHG Rewards Club members and returning guests.
• Manage guest bookings and process payments efficiently.
• Facilitate a swift check-in and check-out experience.
• Anticipate guest needs and provide tailored recommendations.
• Assist guests with inquiries, from billing issues to dining suggestions.

• Excellent communication skills to engage with guests.
• Strong problem-solving abilities to enhance guest experiences.
• Fluency in the local language; additional language skills are a plus.
• Proficient in reading, writing, basic math, and computer skills.

• Maintain comprehensive knowledge of hotel services, features, and operations.
• Perform front office duties across morning, evening, and night shifts.
• Ensure a seamless check-in and check-out experience for guests.
• Handle guest requests professionally and timely, creating memorable relationships.
• Assist guests with hotel orientation and information pertaining to their stay.
• Balance the cash bank assigned and manage cash transactions.
• Collaborate with team members to enhance guest satisfaction and experience.
• Maintain cleanliness and organization of the front desk area.

• Welcoming visitors and clients, identifying their needs, and directing them to the relevant department.
• Answering phone calls and responding to inquiries or redirecting them to the appropriate person.
• Making internal calls to obtain necessary information.
• Scheduling appointments.
• Maintaining records of visitors and clients.
• Adhering to procedural guidelines and policies.
• Inputting and storing information accurately.

• Proficiency in Microsoft Office.
• Fluent in English.
• Attention to detail.
• Information-seeking skills.
• Self-awareness and customer service skills.
• Ability to manage visit schedules.

• Greet and welcome visitors in a professional and courteous manner.
• Answer, screen, and forward incoming phone calls.
• Maintain the reception and common areas in a clean, organized condition.
• Receive, sort, and distribute mail and deliveries.
• Manage calendars, schedule meetings, and assist with meeting room setups.
• Maintain office security by enforcing safety procedures and issuing visitor access passes.
• Provide administrative support, including data entry, filing, and document handling.
• Coordinate with various departments to support routine business functions.
• Monitor and manage office supply stock and place orders as needed.
• Address basic inquiries and guide visitors to appropriate personnel or departments.

• High school diploma (Bachelor’s degree preferred).
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Strong communication skills, both written and verbal.
• Excellent organizational and multitasking abilities.
• Presentable and professional demeanor.
• Ability to handle front-desk operations with discretion and professionalism.
• Strong customer service orientation.
• Ability to prioritize tasks and remain calm under pressure.
• Fluent in both English and Arabic.

About Us: Al-Genome Trading is a leading life sciences company dedicated to providing innovative solutions to life sciences professionals. We are expanding our operations in Saudi Arabia and are seeking a talented Sales Representative to join our dynamic team.

Responsibilities:

• Develop and execute sales strategies to achieve assigned sales targets.
• Identify and cultivate new business opportunities within the life sciences industry.
• Build strong relationships with life sciences professionals, including academic researchers, scientists, and laboratory managers.
• Conduct product demonstrations and presentations to promote our products and services.
• Provide excellent customer service and address customer inquiries and concerns.
• Gather market intelligence and competitive information to inform sales strategies.
• Accurately track and report sales activities and results.
• Collaborate with cross-functional teams to ensure effective sales execution.

Qualifications:

• Bachelor's degree in life sciences or a related field.
• Proven experience in sales, preferably within the life sciences or healthcare industry.
• Strong understanding of the Saudi Arabian healthcare market and regulatory landscape.
• Excellent communication and interpersonal skills.
• Ability to build strong relationships with customers and colleagues.
• Self-motivated and results-oriented.
• Proficiency in Arabic and English.

Benefits: We offer a competitive salary and opportunities for professional growth and development.

To Apply: Please submit your resume and cover letter to p@******************

• Handle inbound and outbound customer calls professionally and efficiently.
• Provide accurate information and resolve customer issues to ensure high levels of satisfaction.
• Document customer interactions using our call center systems.
• Escalate complex issues when necessary.
• Maintain up-to-date knowledge of company products and services.

• Strong verbal communication skills and active listening abilities.
• Ability to multitask and manage time efficiently in a fast-paced environment.
• Basic computer skills; familiarity with CRM software is a plus.
• Fluency in spoken and written English; additional languages are a plus.

• Support the smooth running of the SPA department, ensuring the highest level of guest journey and experience.
• Work as part of a team to maximize guest satisfaction and comfort, promptly addressing guest inquiries and problem resolution.
• Take responsibility for the duties assigned, ensuring timely and professional execution.
• Deliver on departmental plans and objectives, meeting hotel initiatives and targets.
• Collaborate effectively with your team to control costs and inventory while achieving productivity and performance levels.
• Build and maintain effective relationships, promoting company culture and values.
• Ensure compliance with all legislation and best practice activities, performing necessary follow-ups.

• Experience in the SPA is beneficial but not essential.
• Hands-on approach with a positive work style.
• Commitment to delivering exceptional guest service and passion for hospitality.
• Ability to find creative solutions and take ownership of tasks assigned.
• Personal integrity and the ability to work in an excellence-driven environment.
• Experience with IT systems across various platforms.
• Strong communication skills.

• Live the magic of hospitality by creating exceptional experiences every day.
• Build a great career with investment in your growth and learning.
• Experience team spirit in an inclusive and fun workplace.
• Lead with ambition and make a difference in hospitality and beyond.
• Enjoy exclusive global benefits, alongside local perks and rewards.

• Answer and direct phone calls
• Distribute mail
• Act as the first point of contact for visitors
• Perform administrative work and provide general clerical support as needed

• High school diploma or relevant work experience
• Ability to maintain a positive attitude
• Excellent communication skills
• Fluent in English

• Welcoming guests upon arrival
• Managing reservations and seating arrangements
• Providing excellent customer service throughout their dining experience
• Ensuring guest satisfaction at all times

• Strong communication skills
• Friendly and approachable demeanor
• Ability to work in a fast-paced environment
• Previous experience in a similar role is an advantage

• Responding to customer inquiries effectively.
• Providing technical support and after-sales service.
• Ensuring customer satisfaction with our products and services.

• 8-hour shifts, with a monthly rotation between morning and evening shifts.
• Work hours: 8 AM to 9 PM, 6 days a week with Fridays off.

• Excellent communication skills.
• Proficiency in computer and customer service systems.
• Previous experience in customer service is preferred.
• Saudi nationality required.

• Language Proficiency: Very good English speaking skills.
• Availability: Full availability to meet business needs.
• Educational Background: Bachelor’s Degree or Diploma.
• Communication Skills: Excellent communication abilities are a must.