It & Software Jobs in Riyadh

Join Hire Fellows as an E-commerce Manager!
We’re seeking an ambitious and strategic Business Development Manager to lead the launch of a well-known wellness and beauty brand. This role is crucial for steering the company's growth and shaping its market presence in KSA.
Main Responsibilities:

• Analyze market trends and competitor activities to identify opportunities for growth and improvement.
• Establish and maintain relationships with key clients and partners to drive sales and enhance brand visibility.
• Develop and implement effective business strategies to achieve financial targets and company objectives.
• Lead cross-functional teams to enhance operational efficiency, quality, and customer satisfaction.
• Oversee supply chain and logistics management ensuring timely and accurate delivery of products.
• Monitor performance metrics and prepare regular reports for stakeholders on business performance.
• Manage budgets and resources effectively to enhance profitability.
• Ensure compliance with industry regulations and maintain high standards of quality.
• Develop and mentor team members to foster a culture of high performance and professional growth.

Requirements:

• Proven experience as a Business Development Manager in the wellness consumer goods sector or a similar space.
• Strong knowledge of sales, marketing strategies, partnerships and logistics management.
• Excellent analytical and problem-solving skills.
• Outstanding leadership and team management abilities.
• Demonstrated ability to create and implement successful business strategies.
• Excellent communication and interpersonal skills in both Arabic and English.
• Strong negotiation skills and customer-focused attitude.

Position Overview
Our client is hiring an E-commerce Manager (Website & Conversion Owner) to take full ownership of their B2C e-commerce website as a commercial growth channel. This is a hands-on, KPI-driven role focused on conversion rate optimization, organic traffic growth, UX, and best-in-class on-site brand execution.

Benefits to the Applicant

• CRO & funnel ownership: You’ll optimize the full customer journey (navigation, PDPs, checkout, UX) to lift conversion and revenue.
• SEO & organic growth: You’ll build and execute the SEO strategy, improving rankings and sustainable organic traffic via content and site structure.
• Commercial decision-making: You’ll run experiments, analyze behavior and funnels, and prioritize work by commercial impact across KPIs like conversion, revenue, AOV, retention, and organic traffic.

Key Responsibilities

• Own the day-to-day operation and performance of the Shopify website, ensuring stability, accuracy, and consistent execution.
• Lead conversion rate optimization across the full customer journey, continuously improving UX and key site flows.
• Own SEO strategy and execution to grow organic traffic and search performance.
• Own on-site brand execution: copy, imagery, merchandising, and campaign updates, ensuring both Arabic and English content is implemented correctly and optimized.
• Drive performance through A/B testing, experimentation, and data-led prioritization of platform improvements and fixes.

Requirements

• Proven experience managing B2C e-commerce websites (end-to-end ownership).
• Strong hands-on experience with Shopify (or similar platforms).
• Practical expertise in SEO, CRO, and UX optimization.
• Commercial mindset with strong analytical skills and comfort owning performance KPIs.
• Fluent Arabic & English.

Success in This Role Means

• Traffic converts efficiently and consistently.
• Organic traffic grows sustainably.
• The website feels fast, clear, trustworthy, and on brand.
• Decisions are data-driven and prioritized by impact.

Join Ebttikar Technology Company as a Business Analyst!
We are currently seeking two dedicated Business Analysts for a strategic 9-month project aimed at establishing a Decision Support Unit and developing advanced AI/BI roadmaps. Your expertise will be essential in bridging the gap between complex data capabilities and strategic business needs to drive evidence-based decision-making.

Key Responsibilities:

• Current State Analysis: Conduct deep-dive studies into existing practices aligning them with digital transformation goals.
• Requirement Gathering: Lead workshops with stakeholders for documenting technical and non-technical BI and AI requirements.
• Data Evaluation: Assess data quality and structure to identify needed infrastructure improvements.
• Use Case Development: Prepare comprehensive documentation, including data sources, algorithms, and expected impacts.
• KPI & Success Metrics: Define clear performance indicators to measure success and ROI of implemented use cases.
• User Experience (UX/UI): Collaborate on interface design and conduct usability tests for high adoption rates.

Required Qualifications:

• Bachelor’s degree in Information Technology or equivalent.
• Minimum 5 years of professional experience in business analysis.
• Active CBAP or PMI-PBA certifications required.
• Proficiency in Arabic and English, both written and spoken.

Join Ibrahim Bin Saedan Investment Co as a Business Analyst!
We are looking for a dedicated Business Analyst to be part of our team in Riyadh. In this full-time, on-site role, you will be pivotal in enhancing our business performance through in-depth analysis and strategic recommendations.

Key Responsibilities:

• Conduct comprehensive business analyses.
• Gather and document business requirements effectively.
• Analyze business processes and identify improvement opportunities.
• Collaborate with cross-functional teams to implement solutions.
• Communicate findings and recommendations to stakeholders.

Qualifications:

• Minimum of 5 years of experience in business analysis.
• Strong analytical skills with the ability to derive insights from data.
• Proficient in business process modeling and optimization.
• Effective communicator capable of engaging with diverse stakeholders.
• Bachelor’s degree in Business Administration, Economics, Information Systems, or related fields.
• Familiarity with business analysis tools and methodologies is highly regarded.

If you possess problem-solving skills and thrive in a team-oriented environment, we invite you to apply and contribute to our success!

Join Corebridge Financial as a Senior Business Analyst
At Corebridge Financial, we believe action is everything. We partner with financial professionals and institutions to help individuals take control of their financial futures. We're looking for a detail-oriented Senior Business Analyst to enhance our digital platforms within our New Business Digital Team.

About The Role
The Senior Business Analyst will play a critical role in improving the quoting and application process for our life insurance products. You will collaborate with cross-functional teams to gather insights, translate them into actionable specifications, and work closely with technical teams to ensure seamless implementation.

Responsibilities:

• Gather input on product features and regulatory requirements.
• Translate complex inputs into business specifications.
• Collaborate with technical teams and assist with testing.
• Create user stories and manage them in JIRA.
• Monitor industry trends to recommend process enhancements.

Qualifications:

• Bachelor’s degree with 2-5 years of experience in Finance or Life Insurance.
• Strong knowledge of life insurance products and regulatory environments.
• Excellent analytical, communication, and problem-solving skills.
• Proficient in MS Office applications including Excel, Word, and PowerPoint.

Compensation:
The anticipated salary range for this position is SR 262,500 annually. This position includes eligibility for a discretionary bonus and comprehensive benefits.

Why Corebridge?
We prioritize the health and well-being of our employees with a range of medical and wellness benefits, retirement savings options, volunteer time off, and paid time off.
Join us in our mission to make a significant impact in the lives of our customers!

About the Role: We are partnering with a fast-growing FMCG & wellness brand to hire a Senior E-Commerce Manager to lead their digital growth in Saudi Arabia. This is a high-impact role for someone who thrives in fast-paced environments and has successfully scaled D2C and marketplace e-commerce businesses.

Key Responsibilities:

• Own and scale the end-to-end e-commerce strategy across KSA
• Drive growth across marketplaces (Noon, Amazon, etc.) and D2C platforms
• Lead online sales, performance marketing, merchandising, logistics, and customer journey
• Manage and develop a high-performing e-commerce team
• Own P&L, budgets, growth strategy, and expansion roadmap

Ideal Profile:

• 7–12+ years of experience in e-commerce / digital commerce
• Strong background in FMCG, beauty, wellness, nutrition, or consumer brands
• Proven experience growing marketplace + D2C channels in KSA
• Strong commercial mindset with hands-on execution ability
• Experience in high-growth / scale-up environments highly preferred

Location: Saudi Arabia
Employment Type: Senior leadership role with strong growth exposure.

Join Our Team as a Business Analyst at ITB Company!
We are seeking a skilled Business Analyst to help us drive innovation and efficiency within our projects. At ITB, we pride ourselves on being one of the leading companies in consulting and information technology in Saudi Arabia.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements.
• Translate business needs into clear technical requirements.
• Collaborate with stakeholders, product owners, and development teams.
• Support solution design, validation, and user acceptance testing.
• Ensure requirements traceability throughout the project lifecycle.
• Evaluate business processes, identify areas for improvement, and develop optimized solutions.
• Conduct gap analyses and feasibility studies to support new initiatives.
• Facilitate meetings, workshops, and presentations to communicate findings and recommendations.

Requirements:

• Proven experience (typically 2–5 years) as a Business Analyst or in a similar analytical role.
• Strong understanding of business processes, systems, and data analysis techniques.
• Proficiency in tools such as MS Excel, Power BI, SQL, or similar.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities in a fast-paced environment.

Education:

• Bachelor’s degree in Business Administration, Information Systems, or related field.

Join our Team as a Business Analyst!
We are seeking a talented Business Analyst to support our expanding team at RiDiK in Riyadh. This role presents a unique opportunity to engage in impactful projects, collaborate with skilled professionals, and significantly contribute to our company’s growth.

Key Responsibilities:

• Gather, analyze, and document business and functional requirements within Agile/Scrum frameworks.
• Evaluate current workflows and identify opportunities for improvement through process analysis.
• Elicit requirements from stakeholders, translating them into BRDs, FRDs, user stories, and acceptance criteria.
• Conduct data analysis and basic modeling to support performance tracking and business decisions.
• Act as a liaison between business users and technical teams to ensure clarity and alignment on requirements.
• Support the design, testing, and implementation of new systems or process enhancements.
• Engage in User Acceptance Testing (UAT), sprint reviews, and retrospectives to ensure solutions meet business needs.
• Communicate effectively with stakeholders in both Arabic and English.

Candidate Profile:
The ideal candidate will have 3-4 years of relevant experience and must be proficient in Arabic. A proactive attitude, commitment to continuous learning, and the ability to work collaboratively in a team-oriented environment are essential.

About RiDiK:
RiDiK is a leading global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS). We deliver innovative services across banking, wealth management, and e-commerce, with expertise in AI, cloud computing, big data, and blockchain. By joining our team, you become part of a dynamic and innovative organization committed to shaping the future of technology across diverse industries.

We encourage interested candidates to apply before February 7, 2026, as we will be reviewing applications on a rolling basis. Only shortlisted candidates will be contacted. Thank you for your interest in RiDiK!

Join TAWANTECH as a Business Analyst - Open Banking!
As a vital part of our financial technology solutions team, the Business Analyst will play a crucial role in analyzing business requirements and supporting open banking initiatives. You will collaborate with product, technology, compliance, and external partners to facilitate secure data sharing and API-based financial services.

Key Responsibilities:

• Gather and document business and functional requirements for open banking solutions.
• Act as a bridge between business stakeholders, IT teams, and third-party providers.
• Analyze open banking use cases, customer journeys, and API requirements.
• Ensure alignment with open banking regulations, consent management, and data privacy.
• Support API onboarding, testing, and implementation activities.
• Assist in process improvements and digital transformation initiatives.

Requirements:

• Minimum 4 years of experience as a Business Analyst in banking or fintech.
• Strong understanding of open banking concepts, APIs, and data flows.
• Experience working with regulatory frameworks (* SAMA, PSD2, Open Banking standards).
• Strong documentation, communication, and stakeholder management skills.

Role Summary:
The Business Analyst is responsible for analyzing client services, capturing detailed business and functional requirements, and translating them into structured requirements, use cases, and high-level flows for AI delivery teams. The role acts as the primary bridge between business needs and AI implementation.

Key Responsibilities:

• Work closely with clients to understand business processes, services, and end-to-end customer journeys.
• Gather, analyze, and document detailed business and functional requirements.
• Prepare and maintain key requirement artifacts, including Business Requirements Documents (BRDs), Use Case Documents and Conversational Flow Diagrams.
• Translate requirements into clear user stories, use cases, and acceptance criteria.
• Design high-level conversational flows for use cases (logic, paths, and scenarios).
• Identify and document required integrations (APIs, Webhooks, data sources) from a requirements perspective.
• Act as the main point of clarification for AI Delivery Engineers during implementation.
• Support UAT activities by validating implemented use cases against.
• Manage requirement changes and ensure alignment with scope and stakeholders.
• Ensure all delivered solutions align with client expectations and platform capabilities.

Required Qualifications:

• Saudi National.
• Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.
• 3+ years of experience in business analysis, digital transformation, or conversational AI projects.
• Strong experience in requirements gathering, documentation, and stakeholder management.
• Solid understanding of integrations, APIs, and system dependencies.
• Excellent communication, documentation, and presentation skills.
• Ability to work effectively with both technical and non-technical stakeholders.
• Fluent in Arabic and English.

Role Overview:
The Business Analyst will bridge the gap between our business stakeholders and development teams. This onsite role involves gathering, analyzing, and translating business requirements into functional specifications, while also taking ownership of testing activities to ensure the software we deliver is of the highest quality. The ideal candidate will be adept at both business analysis and software testing, with a deep understanding of financial software applications and methodologies.

Key Requirements:

• Technical and Functional Skills:
  • Domain Knowledge: Experience in the financial services industry, particularly with portfolio management systems or investment platforms.
  • Financial Software Knowledge: Solid understanding of investment management, portfolio management, trading, or asset management systems. Familiarity with Advent Geneva is a must.
  • Business Analysis: Strong experience in gathering, analyzing, and documenting business requirements. Proficient in creating functional specifications, user stories, and process models.
  • Testing Expertise: Experience in writing and executing functional, regression, integration, and UAT test cases. Familiarity with test automation tools (*, Selenium, QTP, or similar) is a plus.
  • SQL & Database Testing: Proficiency in querying databases using SQL to validate data correctness and perform data-driven testing.
  • Tools & Technologies: Comfortable with bug tracking tools (*, Jira), version control systems (*, Git), and other testing tools (*, Postman for API testing).
• Soft Skills:
  • Strong analytical thinking and problem-solving capabilities.
  • Excellent communication skills, both written and verbal, with the ability to communicate complex ideas to both technical and non-technical stakeholders.
  • Ability to handle multiple tasks simultaneously and prioritize effectively in a fast-paced environment.
  • Collaborative team player with a proactive and solution-oriented mindset.
  • Detail-oriented with a focus on delivering high-quality results.
  • Ability to work independently and take ownership of tasks from start to finish.
• Experience: 5+ years of experience in business analysis, testing, or a combination of both in Advent Geneva system.

Join Our Team as a Business Analyst - Research and Insights!

New Metrics is a leading experience management consultancy, supporting organizations in end-to-end transformations in Customer Experience (CX), Employee Experience (EX), Brand Experience (BX), and Product Experience (PX). We build real-time insight engines to empower our clients to take human-centric and data-driven actions.

About the Job:
We are seeking a dynamic Business Analyst to join our Research and Insights team. The ideal candidate will support the design and analysis of CX and EX journeys, gather and analyze data, support the design of journey improvements, contributing to overall project documentation, and participating in workshops. This role demands a results-driven mindset, problem solving skills and high accountability. The candidate must excel in communication and project management, and embody our company culture.

Your Main Duties Will Include:

• Data Gathering & Analysis: Collect and analyze data related to employee experiences and feedback, using analytical tools to identify trends and insights.
• EX/CX Journey Mapping: Assist in the design and continuous refinement of employee journey maps to improve the overall employee experience.
• Reporting & Presentations: Prepare detailed reports, presentations, and insights for key stakeholders, ensuring clarity and actionable recommendations.
• Collaboration & Knowledge Sharing: Collaborate closely with team members to achieve project goals, share knowledge, and contribute to the development of the team's intellectual assets.
• Accountability: Commit to project deadlines and deliver work with minimal need for revisions, while ensuring expected outcomes are communicated effectively to the engagement manager.
• Internal Contributions: Contribute to internal research, thought leadership, and the development of intellectual property within the EX/CX domain.
• Business Development: Support the development of proposals and sales presentations under the guidance of senior team members.

What We Expect From You:

• Excellent verbal and written communication skills in both Arabic and English.
• Experience in data analysis, preferably in Employee Experience or Human Resources.
• Proficiency in data analysis tools and software.
• Strong analytical skills and the ability to creatively solve complex problems.
• Bachelor’s degree in engineering, business administration or a related field.

What You Can Expect From Us:

• Exceptional trust based culture that fosters inclusion, creativity, and innovation.
• Collaboration with a passionate and high-performing team.
• Exposure to a global brand known for its commitment to excellence.
• A comprehensive focus on flexibility, wellness, and result orientation.
• Equal opportunities for growth and development.

Join our passionate team at New Metrics and make a meaningful impact on the world of experience management!

Join the LAWAZEM team as an IT Support / Helpdesk professional!
We are looking for a dedicated and tech-savvy individual to provide essential technical assistance and support to our employees, ensuring that all IT systems function smoothly and efficiently. As the first point of contact for users experiencing technical challenges, your role will be critical in resolving issues promptly.

Key Responsibilities:

• Provide first-level technical support for hardware, software, and network-related issues via phone, email, and in-person.
• Troubleshoot and resolve user issues related to operating systems, applications, and other IT services.
• Assist users with account setup, password resets, and other access-related inquiries.
• Maintain and update IT documentation, including user manuals, troubleshooting guides, and FAQs.
• Monitor and manage IT support tickets, ensuring timely resolution and follow-up.
• Assist with the installation, configuration, and maintenance of IT equipment such as computers, printers, and networking devices.
• Conduct training sessions for employees on new software applications and IT policies.
• Escalate complex issues to senior IT staff or other departments as needed.
• Stay current with technology trends and advancements to provide relevant support to users.

Requirements:

• Associate degree in Computer Science, IT, or related field preferred.
• Proven experience in IT support or helpdesk position.
• Strong understanding of computer systems, mobile devices, and other technology.
• Excellent troubleshooting skills and the ability to diagnose technical problems.
• Strong communication skills with the ability to explain technical concepts to non-technical users.
• Ability to work independently and collaboratively as part of a team.
• Customer-focused attitude and commitment to providing quality service.
• Familiarity with ticketing systems and IT service management best practices.
• Knowledge of network protocols and administration is a plus.
• Fluency in Arabic and English.

About the Job:
We are partnering with a fast-growing FMCG & wellness brand to hire a Senior E-Commerce Manager to lead their digital growth in Saudi Arabia. This is a high-impact role for someone who thrives in fast-paced environments and has successfully scaled D2C and marketplace e-commerce businesses.

Key Responsibilities:

• Own and scale the end-to-end e-commerce strategy across KSA
• Drive growth across marketplaces (Noon, Amazon, etc.) and D2C platforms
• Lead online sales, performance marketing, merchandising, logistics, and customer journey
• Manage and develop a high-performing e-commerce team
• Own P&L, budgets, growth strategy, and expansion roadmap

Ideal Profile:

• 7–12+ years of experience in e-commerce / digital commerce
• Strong background in FMCG, beauty, wellness, nutrition, or consumer brands
• Proven experience growing marketplace + D2C channels in KSA
• Strong commercial mindset with hands-on execution ability
• Experience in high-growth / scale-up environments highly preferred

Location: Saudi Arabia
Role: Senior leadership role with strong growth exposure.

We are looking for an e-commerce store employee.
Main tasks:
Continuously add and update products on the Z platform.
Organize the products.
Manage and prepare orders and ensure their delivery according to the requirements.
Create return policies for returned orders.
Requirements:
Experience on the Z platform of at least one year is required.
Excellent knowledge of e-commerce platforms and their tools and integration.
Excellent organizational and communication skills.
Ability to work efficiently.

Peace be upon you and God's mercy and blessings. We are looking for an expert in websites, specifically on the Magento platform. Conditions: - A bachelor's degree in one of the fields of accounting and information technology. - Previous experience with Magento. Benefits: - Flexibility in work; we accept in-person or remote work, full-time or part-time or hourly. - Competitive and rewarding salaries. - A motivating work environment that supports professional development. - Opportunities for promotion and career growth. - Two days off per week (five working days). - Medical insurance and all benefits under the Saudi labor system. We determine the salary after the interview as it depends on the experience and submitted CV, but we can say that it starts from 5000 to 10000, and the number may increase depending on the submitted CV.

About the Job
Abdulaziz Al-Zaid Consulting Company allows you to join its team as a Technical Business Analyst. We provide scalable and flexible digital solutions that meet the needs of modern businesses.

Job Summary
We are looking for a Technical Business Analyst who is efficient and precise. Your primary responsibility will be to act as a link between clients and software development teams, where you will analyze business needs and translate them into clear and deliverable technical requirements.

Key Responsibilities

• Gather, analyze, and document business and technical requirements.
• Translate requirements into accurate documents including BRD and FRD.
• Collaborate with technical teams to ensure accurate implementation of solutions.
• Support the software development life cycle from analysis to launch.
• Conduct gap analyses and feasibility studies.
• Organize and manage workshops and presentations.

Requirements

• Bachelor's degree in Information Systems, Engineering, or equivalent.
• At least 4 years of experience in technical business analysis.
• Excellent communication and analytical skills.
• Proficiency in tools such as Microsoft Excel and Power BI.