مدير تشغيل Jobs in Riyadh

About the Role

Talent Blueprint FZ LLC is seeking a Senior Security Manager to oversee the development, planning, coordination, and operational delivery of Remote Search Parks (RSP) for a major large-scale sporting event. This role is responsible for conceptualizing and executing the RSP strategy from initial planning through to detailed operational delivery across all designated locations. The position is based in Riyadh, Saudi Arabia, and is offered on a contract basis, running from 1st July 2026 to 31st March 2027. The successful candidate will play a pivotal role in ensuring the security and efficiency of search operations for the event.

Key Responsibilities

• Lead the end-to-end planning, design, and operational delivery of Remote Search Parks (RSP).
• Develop detailed operational plans for each RSP location, ensuring efficiency and compliance with all relevant standards.
• Coordinate effectively with government authorities and internal functional areas, including Logistics, Venue Management, Overlay, Power, Technical, Maps & Drawings, and Transport.
• Manage vehicle screening operations and ensure the effective implementation of vehicle search procedures.
• Oversee the use of vehicle search equipment, processes, and security techniques to maintain high operational standards.
• Ensure proper clearance processes are in place for vehicles, deliveries, drivers, and passengers.
• Lead operational teams, supporting workforce deployment and coordination activities to ensure seamless operations.
• Support operational readiness activities, including comprehensive planning, testing, and simulations.
• Prepare and maintain essential documentation, including Standard Operating Procedures (SOPs), detailed procedures, and operational reports.
• Ensure full compliance with security standards and operational requirements across all RSP sites.

Qualifications and Experience

• Proven experience in the planning and operational delivery of Remote Search Parks or Vehicle Screening Areas within major events or large-scale operations.
• A strong background in stakeholder coordination and multi-agency engagement is essential.
• Demonstrated experience in operational security planning, logistics coordination, and the implementation of access control systems.
• Over 10 years of relevant experience.

Required Skills

• Security Planning
• Operational Delivery
• Stakeholder Coordination
• Multi-agency Engagement
• Logistics Coordination
• Access Control Systems
• Leadership
• Team Management
• Documentation
• Reporting
• Procedural Development

Work Environment and Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is from 1st July 2026 to 31st March 2027. Strong leadership and team management capabilities are required to effectively guide operational teams. The ability to operate effectively in high-pressure, fast-paced event environments is crucial.

About the Role

HCLTech is seeking a Security Ops Technical Lead to join its team in Riyadh, Saudi Arabia. This full-time position is responsible for driving cybersecurity best practices and ensuring the comprehensive security of complex operational services within a multi-site organization. The role requires strong leadership and a deep understanding of security technologies and operational workflows.

Key Responsibilities

• Drive Cyber Security industry best practices across the organization.
• Lead a complex portfolio of Security and Operational services in a multi-site environment.
• Take end-to-end ownership of security domains including Identity and Access Management (IAM), Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Manage Tenable and Cloud audit workflows, ensuring compliance and operational efficiency.
• Oversee patching, compliance activities, and support SOC2/NCA audits, including log correlation.
• Plan and organize complex tasks, manage professional teams, and communicate technical subjects effectively to non-technical staff.
• Handle escalated security cases and provide expert guidance to the team during cybersecurity incidents.
• Interpret use cases and configure threat monitoring rules within relevant security toolsets.
• Perform detailed analysis during security incidents to support response procedures.
• Mentor and guide a team of security analysts and incident responders.

Qualifications and Experience

• Proven leadership and team management skills.
• Minimum of 6-8 years of experience in Security Operations.
• At least 3 years of experience in a technical lead role.
• Possession of a relevant security qualification such as CISSP, CISM, GIAC, CEH, or similar.
• Excellent communication skills with the ability to convey complex messages to senior stakeholders.
• Strong diagnostic skills and the ability to analyze technical information from multiple sources.

Technical Skills and Expertise

• Expertise in Cyber Security industry best practices.
• Proficiency in managing Security and Operational services.
• In-depth knowledge of IAM, Firewalls (Palo Alto, Cisco), Cloud Security, and firewall/NAT policies.
• Experience with Tenable and Cloud audit workflows.
• Skills in patching, compliance management, SOC2/NCA audits, and log correlation.
• Ability to plan complex tasks and organize professional teams.
• Capability to communicate technical subjects clearly to non-technical audiences.
• Experience in handling escalated security cases and providing guidance during incidents.
• Proficiency in interpreting use cases and configuring threat monitoring rules.
• Experience in performing analysis during security incidents and supporting response procedures.
• Mentoring skills for security analysts and incident responders.
• Strong knowledge of multiple security technologies including firewalls, proxies, IDS/IPS, and SIEM.
• Solid operational knowledge and architectural understanding of various platforms and Operating Systems in a multi-domain environment.
• Familiarity with Threat Intelligence feeds and related issues.
• Experience with processes for security incident detection and handling.
• Demonstrated experience in delivering enhancements to security controls.
• Exceptional communication and diagnostic skills.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

Join our esteemed team at Albawani!
As a leading construction and contracting company in Saudi Arabia since 1991, we focus on delivering quality projects across various sectors. We are currently seeking a skilled Internal Audit Manager to drive internal audit operations effectively.

Role Purpose:
The Internal Audit Manager will oversee the implementation of the annual audit plan, manage a team of auditors, and ensure compliance with auditing standards. You will report directly to the Director of Internal Audit and present findings to the Chief Audit Executive (CAE).

Key Duties & Responsibilities:

• Implement timely decisions relevant to the department and report on status monthly.
• Deliver the annual audit plan on time.
• Approve and review all audit programs.
• Manage budget effectively, ensuring audits are conducted within planned timelines.
• Ensure compliance with internal audit standards through regular quality assurance reviews.
• Provide training and share knowledge with team members.
• Collect and maintain stakeholder feedback on audits with a target satisfaction score of 75%.

Job Requirements:

• Minimum 10 years of audit experience, preferably in construction or project-based industries.
• Strong knowledge of internal controls and audit methodologies.
• Experience with ERP systems like SAP or Oracle.
• Bachelor’s degree in Accounting, Finance, or related field.
• Certification such as CIA, CISA, CPA, or equivalent.

About the Role

Al Ghurair, a diversified family business group with over six decades of heritage in the Middle East, is seeking a Manager - Showroom for its operations in Riyadh, Saudi Arabia. This full-time position is focused on driving sales performance and ensuring an exceptional customer experience within the automotive sector, specifically for the Mhero and Voyah brands.

Role Overview

As the Manager - Showroom, you will lead a team and oversee all showroom operations to achieve ambitious sales targets and maintain the premium image of the represented brands. This role requires strategic thinking, strong leadership capabilities, and a thorough understanding of sales processes and customer relationship management.

Key Responsibilities

• Drive showroom sales performance by achieving monthly sales volume, revenue, and gross profit targets for Mhero and Voyah brands through effective monitoring of walk-in conversion rates, test drives, and customer follow-ups.
• Lead and coach the showroom team, comprising approximately 6-8 direct reports including Brand Hosts, Sales Executives, and Cashiers, by conducting daily huddles, performance reviews, and ongoing product training focused on EV features and brand positioning.
• Manage and elevate customer experience standards, ensuring every visitor receives a premium and personalized welcome and sales process, while effectively resolving escalations and maintaining mystery shop scores above target.
• Oversee vehicle display and showroom readiness, coordinating vehicle rotation, cleanliness, digital signage, marketing collateral, and hospitality areas to accurately reflect Mhero's rugged identity and Voyah's luxury image.
• Optimize operational processes by monitoring lead management within the CRM system, ensuring accurate order booking and payment processing, and collaborating with the after-sales department for seamless vehicle deliveries.
• Analyze sales data and market feedback by tracking key showroom performance indicators (KPIs) such as traffic, conversion rates, and test drive-to-sale ratios, reporting on competitor activities, and recommending promotional events or inventory adjustments to the Branch Sales Manager.

Qualifications and Experience

• A minimum of 5 years and a maximum of 10 years of relevant experience in a sales management role.
• Experience within the automotive industry is preferred.

Required Skills

• Proven ability to drive sales performance and achieve targets.
• Strong team leadership and coaching capabilities.
• Expertise in managing and enhancing customer experience.
• Proficiency in optimizing operational processes.
• Skilled in sales data analysis and interpretation.
• Experience with CRM systems for lead management and customer tracking.

Work Details

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Ennismore is seeking a Saudi National to join the team as the Assistant Director, People & Culture for Faena in the Al Wadi District, Riyadh. This role is key to implementing Faena's people philosophy, focusing on operational excellence, cultural integrity, and colleague care. The position involves supporting pre-opening readiness and ongoing People & Culture operations, ensuring compliance, engagement, and talent development across the hotel. As a Saudi National, the role is instrumental in supporting localization goals, regulatory compliance, and fostering a workplace that aligns with Saudi values while embracing Faena's global identity.

Faena creates cultural hubs that blend art, design, and hospitality. At Wadi Safar, the focus is on a harmonious integration of art, architecture, and nature, reflecting a shared respect for culture and craft. This collaboration with Diriyah Company aims to elevate everyday life and inspire a new way of living.

Key Responsibilities

• Support day-to-day People & Culture operations, including employee relations, contracts, onboarding, and offboarding.
• Ensure compliance with Saudi labor law and related platforms such as GOSI, Mudad, Qiwa, Absher, and Muqeem.
• Maintain accurate people records, ensuring data integrity and timely reporting.
• Assist in recruitment activities for pre-opening, with a focus on Saudi nationals and critical roles.
• Coordinate onboarding programs, inductions, and culture immersion sessions for new colleagues.
• Support workforce planning, manpower tracking, and headcount control initiatives.
• Contribute to bringing Faena's culture to life through engagement initiatives, colleague events, and recognition programs.
• Serve as a primary point of contact for colleagues, addressing issues with empathy and discretion.
• Support wellbeing initiatives and the administration of engagement surveys and subsequent action planning.
• Coordinate training logistics, manage learning calendars, and ensure compliance training is current.
• Support leadership development programs and the cultivation of internal talent pipelines.
• Track training hours, assess effectiveness, and manage certification requirements.
• Collaborate with department leaders to support people initiatives and resolve operational challenges.
• Assist in communications, policy rollouts, and change initiatives.
• Support the Director of People & Culture in audits, inspections, and meeting owner requirements.

Qualifications and Requirements

• Must be a Saudi National.
• Possess a solid foundation in Human Resources or People & Culture.
• Experience as a senior People & Culture / Human Resources leader, preferably within luxury hospitality or a similarly service-led, people-intensive environment.
• Proven experience in pre-opening or transformational environments, with the ability to build structure and culture simultaneously.
• Strong understanding of Saudi labor regulations and HR systems.
• A culture carrier and trusted advisor, demonstrating confidence, empathy, and principled conduct.
• Organized, detail-oriented, and approachable, with high integrity and discretion.
• Fluent in both Arabic and English, with the ability to engage effectively across teams, leadership, and external stakeholders.

Required Skills

• Employee Relations
• Onboarding and Offboarding
• Saudi Labor Law Compliance
• Proficiency with GOSI, Mudad, Qiwa, Absher, and Muqeem platforms
• Recruitment and Talent Acquisition
• Talent Development
• Workforce Planning
• Engagement Initiatives and Colleague Events
• Recognition Programs
• Wellbeing Support
• Training Logistics and Learning Calendars
• Leadership Development
• Internal Talent Pipelines
• Policy Rollouts and Change Management
• Audits and Inspections
• Human Resources and People & Culture Management
• Luxury Hospitality HR Practices
• Saudi Labor Regulations Expertise
• HR Systems Management
• Communication Skills
• Empathy and Discretion
• Integrity

Work Environment and Location

This is a full-time position based in the Al Wadi District, Riyadh, Saudi Arabia. The role operates within Ennismore, a global family of brands known for its innovative culture and focus on collaboration.

About the Role

Riyad Bank is seeking a Head of Cards Operation Section to lead and manage all aspects of credit and debit card operations. This role involves overseeing processing, fraud control, chargebacks, and card production to ensure consistent quality and decision-making aligned with the bank's policies and objectives. The Head of Cards Operation Section will be instrumental in formulating and implementing the bank's cards strategy, driving innovation, and ensuring operational excellence across all card products, including credit, debit, prepaid, and acquiring services. This position is based in Riyadh, Saudi Arabia, and offers a full-time opportunity.

Key Responsibilities

• Oversee credit and debit card operations, including processing, fraud control, chargebacks, and card production, ensuring quality and adherence to bank policies.
• Manage the entire cards function and operations, contributing to and leading the implementation of the cards strategy in line with the bank's vision and mission.
• Direct the formulation and evaluation of plans and projects for credit cards, debit cards, prepaid cards, and acquiring services.
• Ensure Cards Operations business adopts cutting-edge innovation and technology.
• Contribute to the development of divisional strategy and ensure its translation and alignment within the departmental strategy.
• Recommend improvements to departmental policy and direct the implementation of procedures and controls for all Credit Card and Debit Card Operations activities.
• Prepare and recommend the Cards Operations department budget, monitoring financial performance against budgets.
• Manage the day-to-day operations of the Cards Operations department, ensuring work processes are implemented as designed and comply with established policies and procedures.
• Ensure adherence to the credit policy and maintain consistent decisions within the credit decision area.
• Manage the performance of cards operations for processing, fraud, chargebacks, and card production to protect the bank and align with agreed-upon SLAs.
• Oversee coordination with retail banking for operational testing of new products in collaboration with external parties.
• Manage all card back-office operations, ensuring efficiency and adherence to pre-agreed standards.
• Ensure error-free processing for all types of transactions.
• Manage relationships with external parties such as MasterCard and Visa concerning disputes, chargebacks, authorization, fraud, and settlement.
• Ensure card operations comply with external parties' compliance rules and guidelines.
• Oversee the processing of card-related entries, including chargebacks, claims, and settlements, ensuring adherence to applicable regulations and bank policies.
• Ensure all card issues requiring immediate action are resolved in a timely manner.
• Closely monitor suspicious transactions and frauds, taking immediate action and escalating to relevant parties.
• Lead the development of cards production processes.
• Manage and enhance the credit card purge process and other operations aimed at cost reduction.
• Collaborate with support, MIS, and external vendors to enhance systems according to consumer finance requirements.
• Ensure effective collaboration with other functions on all business initiatives, new projects, and product launches.
• Assess the impact of changes on people, processes, and systems, and develop communication and awareness initiatives.
• Supervise the preparation of timely and accurate reports to meet Riyadh Bank and departmental requirements.
• Represent the function and actively contribute in various committees and meetings, both internal and external.
• Ensure all staff have clear objectives, regular performance feedback, formal annual appraisals, and individual development plans, with a focus on developing talented Saudi national staff.
• Facilitate the employment, training, and development of Saudi nationals within the organization.

Qualifications and Requirements

• Bachelor's degree in Finance or Business Administration.
• 6-8 years of relevant experience in credit card and consumer finance operations within financial institutions.
• A minimum of 3 years in positions of progressively increasing managerial responsibility.
• Advanced proficiency in English.

Technical Knowledge Areas

• Understanding of the bank's strategy, objectives, products, and services.
• Knowledge of the operations, products, and services of banks and financial institutions.
• Knowledge of the Kingdom of Saudi Arabia banking environment.
• Knowledge of SAMA regulations.
• In-depth knowledge of Credit Card Operations.
• Knowledge of Visa/MasterCard Regulations.
• Knowledge of Bank Credit Risk Policy Manual.
• Knowledge of Retail Banking data security policies and compliance.

Required Skills

• Credit Card Operations
• Debit Card Operations
• Fraud Control
• Chargebacks Management
• Card Production
• Strategy Development
• Policy and Procedure Implementation
• Budget Management
• Day-to-day Operations Management
• Relationship Management (External Parties)
• Change Management
• Reporting
• People Management
• Visa/MasterCard Regulations
• SAMA Regulations
• Bank Credit Risk Policy
• Retail Banking Data Security
• Communication
• Leadership

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

Preparation and development of policies, procedures, and internal regulations related to human resources. Supervision of recruitment, hiring, and job orientation processes. Developing job descriptions and organizational structures to support clarity of roles and responsibilities. Managing employee affairs, including contracts, vacations, attendance, absenteeism, and termination of services. Monitoring performance evaluation and developing mechanisms for measurement and job improvement. Supporting management and leadership in addressing challenges related to performance, discipline, and job commitment. Supervising salaries, benefits, and entitlements in coordination with relevant authorities. Ensuring compliance with the labor laws and regulations applicable in the Kingdom of Saudi Arabia. Preparing periodic reports related to human resources and submitting recommendations to senior management. Contributing to building a stable, motivating, and organized professional work environment.

About the Role

Qiddiya is seeking a highly motivated Senior Specialist to join its Strategy Development Office (SDO). This role is central to supporting strategic initiatives, driving key projects, and delivering actionable insights that contribute to the successful execution of Qiddiya's vision and business objectives. The Senior Specialist will collaborate with senior leadership and cross-functional teams to analyze market trends, assess performance metrics, and develop strategic recommendations focused on optimizing operational efficiency and fostering growth.

Key Responsibilities

• Support the development and implementation of strategic plans, initiatives, and projects across the organization.
• Conduct comprehensive research and analysis on market trends, the competitive landscape, and industry best practices.
• Prepare detailed reports, presentations, and business cases to support senior management decision-making.
• Collaborate with various departments to gather essential data, monitor key performance indicators (KPIs), and evaluate project outcomes.
• Assist in identifying potential risks and opportunities, and propose effective mitigation strategies to optimize business performance.
• Facilitate cross-functional coordination to ensure alignment and successful execution of strategic priorities.
• Drive continuous improvement initiatives that enhance operational effectiveness and efficiency.
• Maintain up-to-date knowledge on relevant industry developments and innovations.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Management, Economics, or a closely related field.
• A minimum of 2-5 years of relevant experience in strategy development, business analysis, or project management.

Required Skills and Competencies

• Strategy Development
• Business Analysis
• Project Management
• Market Trends Analysis
• Performance Metrics Assessment
• Formulating Strategic Recommendations
• Optimizing Operational Efficiency
• Developing Growth Strategies
• Research and Analysis
• Competitive Landscape Analysis
• Understanding of Industry Best Practices
• Reporting and Presentation Skills
• Business Case Development
• Data Gathering and Management
• Key Performance Indicators (KPIs) Monitoring
• Project Outcome Evaluation
• Risk Identification and Assessment
• Opportunity Identification
• Developing Mitigation Strategies
• Cross-functional Coordination and Collaboration
• Ensuring Strategic Priority Alignment
• Driving Continuous Improvement Initiatives
• Enhancing Operational Effectiveness and Efficiency
• Staying Abreast of Industry Developments and Innovations

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with senior leadership and various departments within Qiddiya.

About the Role

Mawhiba is seeking a Customer Experience Unit Manager to lead and develop the organization's customer experience function. This role is critical for enhancing customer journeys, driving satisfaction, and ensuring a consistent customer experience across all touchpoints. The Customer Experience Unit Manager will serve as the voice of the customer, providing feedback, insights, and analysis to support service improvement decisions and strategic initiatives.

Key Responsibilities

• Lead and develop the customer experience function by improving customer journeys, enhancing satisfaction, and ensuring a consistent customer experience across all touchpoints.
• Represent the voice of the customer within the organization and support service improvement decisions through feedback, complaints, surveys, and performance insights.
• Design comprehensive customer journey maps for various customer segments.
• Analyze customer touchpoints across all channels to identify opportunities for enhancement and improvement.
• Develop and implement unified customer experience standards and guidelines to ensure consistency.
• Identify customer experience gaps and collaborate with relevant departments to implement effective solutions.
• Conduct customer satisfaction surveys, including Net Promoter Score (NPS) and other feedback mechanisms.
• Analyze customer feedback, complaints, and observations to pinpoint service challenges and areas for development.
• Prepare detailed Customer Experience (CX) reports, identifying trends, insights, and key performance indicators.
• Provide strategic recommendations to enhance service quality and elevate overall customer satisfaction.
• Lead and manage customer experience improvement initiatives in collaboration with internal stakeholders.
• Support the standardization of service practices across the entire organization.
• Foster and promote a customer-first culture throughout the organization.
• Train and provide ongoing support to frontline employees on best practices in customer service and positive customer interaction.
• Lead, guide, and mentor the customer experience team, fostering a high-performance environment.
• Set clear performance objectives for the team, provide necessary support, and monitor team performance against goals.
• Align team activities and performance with the organization's values and strategic objectives.

Qualifications and Requirements

• Bachelor's degree in Public Relations, Corporate Communication, Business Administration, or a closely related field.
• A minimum of 7 years of total professional experience.
• At least 4 years of dedicated experience in Customer Experience roles.
• A minimum of 2 years of experience in a leadership or management position.
• Demonstrated strong experience in customer journey mapping, touchpoint analysis, NPS implementation and analysis, customer surveys, complaints analysis, CX reporting, and service improvement strategies.

Required Skills

• Customer Journey Mapping
• Touchpoint Analysis
• Net Promoter Score (NPS)
• Customer Surveys and Feedback Analysis
• Complaints Analysis and Resolution
• Customer Experience (CX) Reporting
• Service Improvement Strategies
• Leadership and Team Management
• Customer Experience Design
• Customer Satisfaction Measurement and Enhancement
• Performance Analysis

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a leader with over 10 years of experience in relevant fields, including significant experience in customer experience and leadership.

About the Role

PepsiCo is seeking a Saudi S&T Transformation Sr. Manager to join its team in Riyadh, Saudi Arabia. This role is responsible for supporting the delivery of a multi-year transformation agenda aimed at achieving sustainable growth and building organizational capability. The transformation function includes key areas such as the Next Chapter Operating Model, Cost Transformation, and the Transformation Management Office (TMO), all aligned with the OU/market vision and strategic KPIs.

This position will lead several large-scale, cross-functional transformation initiatives, requiring collaboration with senior stakeholders and a comprehensive understanding of the business landscape. The role demands a proactive approach to drive significant change and deliver measurable business results within the Saudi market.

Key Responsibilities

• Provide program leadership for the Next Chapter Operating Model within the OU/market, collaborating with the OU Next Chapter PMO, CMO, and Region team to implement organizational changes, processes, and ways of working according to the OU roadmap.
• Drive program-level visibility and progress for the Next Chapter initiative, ensuring connectivity between key workstreams.
• Provide program leadership for the OU/market GCC (Global Capability Centers) agenda, ensuring a smooth transition by leveraging global scale and consolidating similar work in HUBs.
• Collaborate with multiple partners within the OU/market (Function Leads, People Lead, Comms Lead) and the Region GCC team to ensure the transition progresses as planned.
• Drive program-level visibility and progress for GCC initiatives, embedding change management and communications, and managing interdependencies and risks.
• Provide program management for the OU/market Cost Transformation agenda, focusing on building a medium and long-term productivity pipeline for the next 2-5 years.
• Drive program-level visibility and progress for cost transformation, including pipeline visibility, operationalizing cross-functional workstreams, and working with stakeholders to size opportunities, mobilize teams, and build roadmaps and scorecards.
• Lead the Saudi DTV (Direct-to-Venture) initiative, including sprint facilitation, prioritization, planning, SWAT team identification and onboarding, value realization, and idea generation based on benchmarking.
• Embed change management and communications within cost transformation efforts.
• Support cost transformation governance processes, such as the Productivity Council, agenda setting, and action tracking.
• Manage interdependencies of workstreams and key risks within cost transformation, escalating as required.
• Own the delivery of the multi-year OU/market Transformation roadmap, including the digital agenda, in conjunction with key OU stakeholders and Region Transformation and Deployment teams.
• Define overall project management plans leveraging standard frameworks for each program, delivering detailed roadmaps and key milestones.
• Identify support mechanisms for each initiative, defining cross-functional integration points and potential challenges.
• Provide leadership and governance for transformation projects, working closely with core project teams, functions, and OUs.
• Leverage project management methodologies, guidance, and communication frameworks to ensure effective project execution.
• Provide scorecards and performance metrics for each project, manage risks, course-correct as needed, and ensure the delivery of defined benefits.
• Embed change management and communications across all transformation initiatives.
• Lead the process of prioritizing investment requests, tracking resources, enabling active risk management, and ensuring value realization for transformation initiatives.
• Define a multi-year investment plan and work with project stakeholders to outline scope, goals, deliverables, required resources, budget, and timing.
• Build tools and capabilities to support the OU/market Transformation agenda, partnering with the Sector TMO and CMO to establish standard tools, project management practices, and working methods.
• Collaborate with the Global Team to leverage global tools and capabilities and gain insights from other sectors on adoption and roll-out practices.
• Provide leadership and project management for several large-scale OU/market Transformation projects.
• Lead the change management community, plan training for new change leads and impacted managers, and drive effective organizational implementation.
• Work with the EMEA Change Lead to integrate a clear change management plan.
• Facilitate the sharing of learnings across projects and teams.
• Estimate and manage 2-3 significant transformation projects per year, which are often multi-year initiatives.

Qualifications and Requirements

• University degree or MBA.
• A minimum of 10 years of business experience in leadership roles at Market/OU/Region/Global level within the FMCG sector.
• Proven experience in transformation, change management, and/or project management is highly preferred.
• Deep understanding of the OU/market, its processes, priorities, and goals.

Required Skills

• Strategic Thinking: Excellent strategic mindset, forward-thinking ability, capacity for holistic end-to-end thinking, ability to frame the right questions, and develop frameworks and solutions for complex problems.
• Analytical & Problem Solving: Highly analytical, motivated, decisive thought leader with strong problem-solving capabilities and the ability to use diverse information sources to support recommendations and drive business results.
• Execution & Leadership: Strong leadership skills and a proven track record of partnering with and influencing at all organizational levels to develop and implement large-scale transformation or strategic initiatives. Outstanding project management skills with the ability to bring clarity and discipline to the transformation agenda.
• Communication & Simplification: Excellent communication skills with the ability to simplify complex information.
• Collaboration & Relationships: A collaborative team player who thrives in agile and ambiguous environments, demonstrating solid people skills and the ability to work effectively across functions and business units to align behind goals and delivery.
• Agility & Flexibility: Flexibility and willingness to take on diverse and challenging tasks, with a passion for supporting and managing change. Ability to operate through ambiguity and adapt to changing priorities.
• Courage & Conviction: Demonstrates the courage and conviction required to lead large-scale change initiatives and embrace new ways of working.
• General Management: Strong general management skills with a bias for action and a can-do approach to work.
• Innovation: Ability for "out-of-the-box" thinking.
• Transformation: Expertise in driving transformation initiatives.

Work Location and Type

This full-time position is based in Riyadh, Saudi Arabia.

About the Role

Future Connect, a real estate development company based in Saudi Arabia, is seeking a Development Manager to join its team in Riyadh. This role is integral to supporting the planning, coordination, and execution of a portfolio of residential, mixed-use, and commercial developments. The Development Manager will report to the Development Director and will oversee critical aspects of the development lifecycle, from initial feasibility studies and design coordination to project delivery. The ideal candidate will possess strong project coordination capabilities and the ability to manage multiple stakeholders, ensuring projects align with approved business plans, budgets, and timelines.

Key Responsibilities

• Support the Development Director in executing development strategies for assigned projects.
• Manage day-to-day development activities across feasibility, design, and delivery stages.
• Monitor project progress against milestones, timelines, and budgets, ensuring timely completion and adherence to financial constraints.
• Ensure alignment between design intent, commercial objectives, and construction requirements.
• Assist in preparing feasibility studies, development appraisals, and financial models to assess project viability.
• Support project viability assessments, including analysis of costs, revenues, ROI, and IRR.
• Monitor project cash flows, budgets, and financial performance, providing regular updates.
• Coordinate with architects, consultants, and project management teams to ensure design intent aligns with project objectives.
• Review design submissions for compliance with scope, budget, and timelines.
• Support value engineering initiatives to optimize project costs and enhance efficiency.
• Liaise with internal departments (Design, Commercial, Sales, Project Management) to foster collaboration.
• Coordinate with external stakeholders such as consultants, contractors, and government authorities to facilitate project progression and approvals.
• Support investor and partner reporting by providing timely project updates.
• Assist in managing project approvals, stage-gate reviews, and governance processes.
• Maintain accurate project documentation and reporting systems.
• Identify potential project risks and support the development of mitigation strategies.
• Monitor market trends and competitor activities to ensure strategic alignment.
• Escalate key issues and provide recommendations to senior management.

Qualifications and Requirements

• Bachelor's degree in Real Estate, Finance, Architecture, Engineering, or a closely related field.
• A minimum of 5 to 8 years of progressive experience in real estate development or a related discipline.
• Proven experience working on residential and/or mixed-use developments.
• Strong understanding of real estate development processes, including feasibility studies and financial analysis.
• Good knowledge of design coordination principles and project delivery methodologies.
• Prior experience working within Saudi Arabia or the broader GCC market is essential.

Required Skills

• Commercial awareness and strong analytical thinking capabilities.
• Excellent coordination and organizational skills, with the ability to manage multiple tasks simultaneously.
• Proficiency in stakeholder management, effectively engaging with diverse internal and external parties.
• A detail-oriented and proactive approach to problem-solving and project execution.
• Strong communication, presentation, and reporting skills.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia.

About the Role

Systems Limited is seeking an experienced Scrum Master to join our team in Riyadh, Saudi Arabia. This full-time position is integral to leading Agile delivery across cross-functional teams within a dynamic telecom and technology-driven environment. The role requires a servant leadership approach, focusing on championing Agile best practices, fostering continuous improvement, and ensuring the timely delivery of high-quality software and IT solutions.

Key Responsibilities

• Serve as a Scrum Master for one or more Agile teams, ensuring the effective implementation of Scrum and Agile principles.
• Facilitate all essential Scrum ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
• Coach teams on Agile values, Scrum practices, and the principles of self-organization.
• Collaborate closely with Product Owners to maintain a well-groomed and prioritized Product Backlog.
• Proactively identify and remove impediments and dependencies that may impact delivery timelines.
• Track and communicate key Agile metrics, such as velocity and burndown charts, to stakeholders.
• Ensure alignment of delivery efforts with overarching telecom, software, and IT business objectives.
• Promote a culture of continuous improvement and drive Agile adoption across the organization.

Qualifications and Experience

• A minimum of 5 to 7 years of experience in a Scrum Master or Agile Project Manager role.
• Mandatory proficiency in the Arabic language.
• Strong experience working within Telecom, Software Development, or IT project environments.
• A deep and practical understanding of Agile and Scrum frameworks.
• Proven experience utilizing project management and collaboration tools such as Jira, Confluence, Azure DevOps, or similar platforms.
• Excellent facilitation, communication, and stakeholder management skills are essential.

Skills and Competencies

• Scrum Master
• Agile Project Management
• Telecom
• Software Development
• IT Projects
• Agile Methodologies
• Scrum Framework
• Jira
• Confluence
• Azure DevOps
• Facilitation
• Communication
• Stakeholder Management

Preferred Qualifications

Preferred qualifications include holding a Certified Scrum Master (CSM), Professional Scrum Master (PSM), or SAFe Scrum Master certification. Experience with telecom platforms (OSS/BSS), exposure to DevOps practices, CI/CD pipelines, and cloud environments is also beneficial. Prior experience working with global or offshore teams is considered an advantage.

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Systems Limited operates within the technology and telecom sectors.

About the Role

TikTok LIVE is a platform that connects creators and communities in real time, offering interactive experiences and monetization opportunities. As a key component of TikTok's regional management and support function, the Regional Headquarters is seeking a Regional Agency Strategy, Governance and Enablement Manager to support TikTok group entities across the MENAT region. This role will drive the development and implementation of regional agency management strategies, training programs, performance analytics, policy enforcement, and operational governance, with local execution managed by respective operating entities.

This position is based in TikTok's KSA Regional Headquarters in Riyadh. The role provides strategic, management, governance, analytics, training, and coordination support to TikTok group entities throughout the MENAT/MENA region. It is important to note that this role does not involve direct sales, direct contracting with creators, agencies, or users on behalf of the RHQ entity, nor does it involve direct operation of local commercial activities. The execution of local market activities, contracting, and revenue-generating operations will remain with the relevant local operating entities.

Key Responsibilities

• Develop, maintain, and support the implementation of regional agency management policies, playbooks, onboarding standards, and governance processes for TikTok LIVE across the MENA/MENAT region.
• Support local operating entities in identifying, assessing, and managing MCNs, agencies, and creator organizations in accordance with approved regional standards, without directly contracting on behalf of the RHQ entity.
• Design and deliver regional training materials and enablement programs for internal teams covering agency management processes, platform policies, compliance requirements, and operational best practices.
• Analyze regional agency performance data and provide actionable recommendations to local operating entities and regional leadership regarding agency quality, category development, and creator ecosystem trends.
• Coordinate effectively with product, policy, legal, compliance, and local operations teams to enhance the regional agency management methodology and ensure consistent application of TikTok LIVE standards.
• Contribute to regional business planning, operational governance, and performance reporting for the LIVE creator agency ecosystem.

Qualifications and Requirements

• Bachelor's degree or above.
• A deep passion for TikTok, mobile entertainment, social media, and popular culture.
• Experience within the live-streaming industry and a strong understanding of the latest live-streaming trends.
• Proven experience in regional strategy, business operations, governance, analytics, partner enablement, or cross-functional program management within a technology, media, entertainment, social media, or creator economy business.
• Fluency in Arabic is required for this role.

Required Skills

• Agency Management
• Strategy Development
• Governance Frameworks
• Performance Analytics
• Partner Enablement
• Cross-functional Program Management
• Live-streaming Industry Expertise
• Mobile Entertainment Knowledge
• Social Media Dynamics
• Understanding of Popular Culture

Work Environment and Experience

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience.

About the Role

Emdad By Elm is seeking a Fit-Out Manager to join its Owned Asset Development & Management division in Riyadh, Saudi Arabia. This role is integral to the successful delivery of interior fit-out works across the company's owned hospitality and resort assets. Reporting to the Projects Delivery Director, the Fit-Out Manager will serve as the owner's representative, overseeing all phases from detailed design through construction, commissioning, and handover. The primary objective is to ensure alignment with approved designs, brand standards, quality benchmarks, and operational readiness.

This is a contract position based in Riyadh. The role requires a seasoned professional with a proven track record in managing complex fit-out projects within the hospitality and real estate sectors.

Key Responsibilities

• Establish the fit-out delivery strategy, execution plans, and governance frameworks in alignment with Emdad By Elm's standards and project controls.
• Lead owner-side coordination of fit-out consultants, contractors, and specialist vendors to ensure seamless project execution.
• Define fit-out quality benchmarks, establish inspection regimes, specify mock-up requirements, and set clear acceptance criteria.
• Monitor fit-out risks, manage changes, and identify dependencies, escalating any impacts on cost, schedule, or guest experience to senior management.
• Provide structured and comprehensive reporting to senior management on project progress, identified risks, necessary approvals, and overall readiness.
• Govern the fit-out design development process and ensure construction readiness, including the review of shop drawings, samples, mock-ups, and material approvals.
• Oversee the critical interface coordination between base build, MEP/ELV systems, Furniture, Fixtures & Equipment (FF&E), and operational systems.
• Conduct owner-side inspections, audits, and quality assurance reviews to ensure adherence to project specifications.
• Ensure strict compliance with approved designs, established brand standards, relevant authority requirements, and specific hospitality operational needs.
• Coordinate with Project Controls to provide accurate fit-out progress inputs, milestone status updates, and detailed risk impact assessments.
• Manage the fit-out change governance process, including the review and approval of design changes, value engineering proposals, and material substitutions.
• Lead the snagging, de-snagging, and final acceptance processes to ensure all works are completed to the required standard.
• Govern fit-out handover readiness, ensuring the provision of Operations & Maintenance (O&M) documentation, warranties, asset tagging, and successful Facilities Management (FM) acceptance.

Qualifications and Requirements

• Bachelor's degree in Engineering, Architecture, Construction Management, or an equivalent field. A Master's degree is preferred.
• A minimum of 12-15 years of total professional experience.
• At least 5 years of experience specifically in BIM (Building Information Modeling) or information management on large-scale building projects.
• Mandatory experience in hospitality and resort developments.
• Demonstrated experience in owner-side, PMC (Project Management Consultancy), or client-representative BIM governance is considered an advantage.

Required Skills

• Proficiency in BIM / information management.
• Strong stakeholder management capabilities with the ability to enforce standards across multiple consultants and contractors.
• Excellent reporting and presentation skills, suitable for executive-level communication.
• Working knowledge of Common Data Environment (CDE) platforms and coordination workflows.

Work Environment and Contract Details

This is a contract position based in Riyadh, Saudi Arabia. The role involves managing fit-out projects within the hospitality and real estate sectors.

About the Role

AtkinsRéalis is seeking a Service & Maintenance Expert (AVM) with extensive experience to join its team in Riyadh, Saudi Arabia. This senior technical position is responsible for overseeing Intelligent Transportation Systems (ITS) maintenance activities, ensuring high-quality service delivery that meets passenger and employer expectations. The AVM Asset Specialist will contribute to shaping asset management strategies and maintaining the reliability of critical infrastructure and fleet assets.

This full-time position requires a professional with over 10 years of dedicated experience in infrastructure and fleet asset management, demonstrating a strong understanding of ITS maintenance and operational excellence. The role is instrumental in ensuring the smooth functioning and continuous improvement of asset management operations.

Key Responsibilities

• Oversee and verify all Intelligent Transportation Systems (ITS) maintenance activities to ensure the highest quality and compliance standards are met.
• Measure, evaluate, and implement necessary adjustments to contractor performance to optimize service delivery.
• Supervise the mobilization and readiness of ITS contractors, ensuring they are fully prepared to commence operations.
• Review and approve contractor submissions, including detailed asset and maintenance plans, procedures, and operational instructions.
• Coordinate effectively between operators and ITS contractors to ensure seamless integration and efficient workflow.
• Monitor, audit, and report on Service Level Agreements (SLA) to ensure all contractual obligations are fulfilled.
• Provide expert advice and strategic recommendations on asset management for both infrastructure and fleet assets.
• Supervise the execution of preventive and corrective maintenance for station equipment and fleet assets.
• Liaise with vendors to ensure timely and effective delivery of services and support.
• Assure adherence to SLAs and maintain high standards of asset reliability and performance.

Qualifications and Requirements

• A minimum of 10 years of technical experience specifically in infrastructure and fleet asset management.
• A Bachelor's degree in Engineering, Transport Systems, or a closely related field.
• Proven ability to supervise teams and effectively oversee contractor operations.
• A strong aptitude for resolving operational challenges and ensuring consistent SLA compliance.

Required Skills

• Expertise in ITS maintenance and operations.
• Proficiency in contractor performance evaluation and management.
• Skilled in ensuring high standards of service delivery.
• Comprehensive knowledge of asset management strategies.
• Experience in supervising both preventive and corrective maintenance activities.
• A deep understanding of SLA compliance and monitoring.
• Strong knowledge of ITS systems, general asset management principles, and maintenance procedures.
• Excellent analytical skills for performance measurement and identification of improvement areas.
• Demonstrated leadership capabilities.
• Exceptional communication skills for effective liaison with contractors, operators, and vendors.
• Strong problem-solving abilities.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within AtkinsRéalis.

About the Role

Mace is seeking a Senior Commercial Manager with specialized expertise in Facades to join a significant project in Riyadh, Saudi Arabia. This role is integral to one of the region's largest programmes, a substantial mixed-use development that includes sports facilities, entertainment, arts, and associated infrastructure. As a key delivery partner, Mace requires experienced professionals to lead integrated teams through all project phases. This position offers an opportunity to contribute to a transformative project by managing commercial aspects, ensuring successful delivery, and promoting continuous improvement and sustainability.

Key Responsibilities

• Direct the preparation and execution of contracts, warranties, and completion certificates.
• Lead large teams, driving desired behaviours, managing Key Performance Indicators (KPIs), and fostering a culture of continuous improvement.
• Oversee project valuations, cost control measures, and prepare monthly client reports.
• Identify and manage all costs associated with design changes, claims, and construction activities.
• Guide cost consultants to enhance procedures, templates, and products, embedding best practices.
• Champion sustainability and the net-zero carbon transition through proactive management of emissions.

Qualifications and Requirements

• A degree in Quantity Surveying or Cost Management is essential.
• Chartered membership in a relevant professional body is preferred.
• Significant experience in Project Management Office (PMO) and project controls leadership across major programmes is required.
• Proven ability to manage senior stakeholders effectively and drive sustainable, client-focused outcomes.

Required Skills

• Expertise in Contracts, Warranties, and Completion Certificates.
• Proficiency in Team Leadership, KPI Management, and fostering Continuous Improvement.
• Strong capabilities in Valuations, Cost Control, and Reporting.
• Comprehensive knowledge of Cost Management, Risk Management, and Value Engineering.
• Skilled in Stakeholder Management.
• Commitment to Sustainability and Net Zero Carbon Transition principles.
• Experience in PMO and Project Controls environments.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. Mace is an inclusive employer committed to creating a safe, diverse, and inclusive working environment. They welcome applications from a diverse range of candidates and encourage individuals to apply even if they do not meet every single criterion. Mace is also open to discussing flexible and hybrid working options where suitable for the role.

About the Role

Talent Blueprint FZ LLC is seeking a Fan ID Technical Manager to oversee the technical delivery of a Fan ID solution for a large-scale international event in Riyadh, Saudi Arabia. This contract position is crucial for ensuring the seamless planning, implementation, integration, testing, and operational readiness of the entire Fan ID technical ecosystem. The role demands a strategic approach to technical execution and a deep understanding of complex, multi-stakeholder technology environments.

Key Responsibilities

• Lead the technical planning, deployment, and operational management of the Fan ID system throughout its project lifecycle.
• Manage the integration of Fan ID systems with ticketing, accreditation, access control, immigration, security, and other pertinent platforms.
• Coordinate with technology providers, system integrators, government entities, and key stakeholders for cohesive project execution.
• Oversee system architecture, define interface requirements, manage API integrations, specify data exchange needs, and maintain technical documentation.
• Develop and manage technical project plans, implementation schedules, detailed testing plans, and operational readiness activities.
• Lead User Acceptance Testing (UAT), System Integration Testing (SIT), operational testing, and subsequent troubleshooting efforts.
• Monitor system performance, stability, security, and availability pre-event and during live operations.
• Coordinate incident management processes, drive issue resolution, and oversee technical support activities.
• Ensure compliance with cybersecurity, data protection, privacy, and information security regulations.
• Support venue and site readiness initiatives, overseeing the deployment of Fan ID-related infrastructure.
• Prepare technical reports, develop operational procedures, conduct risk assessments, and contribute to post-project evaluations.
• Manage relationships with vendors, suppliers, and technical service providers.

Qualifications and Experience

• Bachelor's Degree in Information Technology, Computer Science, Systems Engineering, Telecommunications, or a closely related field.
• A minimum of 7 years of progressive experience in managing large-scale technology projects, identity management systems, digital platforms, ticketing systems, accreditation systems, or event technology operations.
• Demonstrated strong experience in managing complex system integrations and navigating multi-stakeholder technology environments.
• Proven experience with identity management platforms, access control systems, ticketing systems, or government digital services.
• Solid understanding of APIs, system architecture principles, database management, cloud platforms, and fundamental cybersecurity principles.
• Exceptional project management and stakeholder management capabilities.
• Excellent analytical and problem-solving skills, coupled with strong communication abilities.
• Fluency in English is required; proficiency in additional languages is considered an advantage.

Technical Skills and Expertise

• System Integrations
• Identity Management Systems
• Digital Platforms
• Ticketing Systems
• Accreditation Systems
• Event Technology Operations
• Access Control Systems
• Government Digital Services
• APIs and System Architecture
• Database Management
• Cloud Platforms
• Cybersecurity Principles
• Fan ID solutions and Digital Identity concepts
• Visitor Registration processes
• Border Management systems
• Access Management
• Large-scale Customer Onboarding Solutions
• Enterprise Architecture and Identity and Access Management

Work Context and Additional Information

This is a contract position based in Riyadh, Saudi Arabia. The contract duration is from July 1, 2026, to February 15, 2027. Preferred experience includes supporting major international events, sporting events, exhibitions, festivals, government programs, or other large-scale public initiatives. Experience with Fan ID, digital identity, visitor registration, accreditation, border management, access management, or large-scale customer onboarding solutions is advantageous. Experience coordinating with government technology entities, national digital platforms, and identity management ecosystems is also preferred. Relevant certifications in project management, cloud technologies, cybersecurity, enterprise architecture, or identity and access management are highly desirable.