مدير تشغيل Jobs in Riyadh

About the Role

W Hotels is seeking a Housekeeping Manager for its Riyadh, Saudi Arabia location. This management position is responsible for overseeing the daily operations of the Housekeeping department, and potentially Recreation/Health Club and Laundry services. The role is essential in ensuring that all guest rooms, public spaces, and employee areas are maintained to high standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency.

The ideal candidate will be a proactive leader capable of directing and motivating a team, conducting thorough inspections, and implementing corrective actions to maintain exceptional service quality. This role significantly contributes to achieving departmental financial goals while fostering a positive and productive work environment for the housekeeping team.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and work alongside employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of all areas and hold staff accountable for implementing necessary corrective actions.
• Verify that guest room status is communicated to the Front Desk in a timely and efficient manner.
• Prepare daily work assignments by obtaining lists of rooms to be cleaned immediately and identifying prospective check-outs or discharges.
• Manage inventory of stock to ensure adequate supplies are available for all operations.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Understand the impact of the department's operations on overall property financial goals and objectives, and manage to achieve or exceed budgeted goals.
• Ensure all employees have the proper supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to verify understanding and completion.
• Supervise daily Housekeeping shift operations and verify compliance with all housekeeping policies, standards, and procedures.
• Participate in departmental meetings and consistently communicate a clear and consistent message regarding departmental goals to achieve desired results.
• Utilize all available on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees and ensure they do the same with each other.
• Schedule employees according to business demands and track employee time and attendance.
• Ensure employees understand their expectations and operational parameters.
• Administer property policies fairly and consistently, ensuring disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback to individuals.
• Ensure employee recognition is actively practiced on all shifts and participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an "open door" policy, and review employee satisfaction results to identify and address employee problems or concerns.
• Participate in employee progressive discipline procedures.
• Celebrate successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to provide excellent customer service and emphasize guest satisfaction during all departmental meetings, focusing on continuous improvement.
• Respond to and handle guest problems and complaints effectively.
• Strive for continuous improvement in service performance.

Qualifications and Requirements

• High school diploma or GED; 2 years of experience in housekeeping or a related professional area.
• OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; no work experience required.

Required Skills

• Housekeeping
• Laundry operations
• Guest Satisfaction
• Budget Management
• Human Resources management
• Customer Service

Work Location and Type

This is a full-time, management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About Marriott International

Marriott International is an equal opportunity employer committed to diversity and inclusion. The company values the unique backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

BEC Arabia is seeking a Facilities Supervisor to manage the daily operations, maintenance, and administration of company accommodation facilities and camps in Riyadh, Saudi Arabia. This role is crucial for ensuring efficient, safe, and compliant delivery of all camp and facility services, maintaining a comfortable living environment for employees. The position requires a professional with over 10 years of experience, capable of managing complex operations and upholding high service standards in a dynamic setting.

Key Responsibilities

• Supervise the day-to-day operations of employee camps and accommodation facilities.
• Monitor and manage housekeeping, catering, laundry, transportation, and maintenance services to ensure optimal performance.
• Conduct regular and thorough inspections of camp facilities to guarantee cleanliness, safety, and adherence to company policies.
• Coordinate and oversee both preventive and corrective maintenance activities for buildings, utilities, and essential camp infrastructure.
• Manage camp occupancy records and efficiently allocate accommodation to employees.
• Liaise effectively with service providers and contractors to ensure the quality of services and compliance with contractual agreements.
• Address employee accommodation concerns and promptly resolve any facility-related issues to maintain employee satisfaction.
• Ensure strict compliance with Health, Safety, and Environmental (HSE) requirements and company standards across all camp facilities.
• Prepare comprehensive reports related to camp operations, maintenance activities, occupancy status, and any reported incidents.
• Monitor inventory levels for camp supplies and consumables, and coordinate procurement activities to ensure adequate stock.

Qualifications and Requirements

• A Bachelor's Degree, Diploma, or an equivalent qualification in Facilities Management, Hospitality, Business Administration, or a closely related field.
• A minimum of 10 years of progressive experience in facility management, camp administration, or accommodation operations, preferably within construction, industrial, or large workforce environments.
• Strong knowledge of facility maintenance best practices, camp operations management, and effective contractor management.
• Familiarity with relevant health, safety, and environmental regulations pertinent to facility and camp management.
• Proven ability to manage multiple priorities in a fast-paced environment.
• Previous experience supporting large-scale construction projects is highly preferred.
• Experience managing labor camps with high occupancy levels is considered an advantage.
• Knowledge of local regulations related to accommodation and facility management in Saudi Arabia is beneficial.

Required Skills

• Facility Maintenance
• Camp Operations Management
• Contractor Management
• Health, Safety, and Environmental (HSE) Regulations
• Organizational Skills
• Communication Skills
• Problem-Solving Skills
• Microsoft Office Suite Proficiency

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in facility management or related fields. Proficiency in Microsoft Office applications, including Word, Excel, and Outlook, is necessary.

About the Role

Greendunes Landscapes is seeking an experienced Nursery Manager to oversee operations at a 30-hectare commercial landscape nursery located in Al Kharj, Riyadh, Saudi Arabia. This senior management position reports directly to the Managing Director and is responsible for all aspects of plant production, maintenance, and development, with a focus on trees, shrubs, and ground covers suitable for GCC environmental conditions. The role is instrumental in ensuring a consistent supply of high-quality landscape materials for various projects.

Key Responsibilities

• Manage daily operations of a 30-hectare nursery, including the production of trees, palms, shrubs, and ground cover.
• Develop and implement programs for propagation, cultivation, irrigation, fertilization, pruning, pest control, and plant health.
• Oversee the production of shrubs and ground covers, ensuring quality, growth rates, and availability for project requirements.
• Manage the process of receiving, inspecting, handling, and acclimating imported trees to GCC climatic conditions.
• Implement hardening programs for imported and locally produced plants to ensure successful establishment.
• Maintain high standards of plant presentation, root development, canopy formation, and overall nursery quality.
• Identify and manage a diverse range of tree and shrub species used in GCC landscape projects.
• Monitor and improve nursery soil media, fertilization, irrigation efficiency, and environmental control systems.
• Prepare detailed production schedules and accurate inventory forecasts based on project demands.
• Maintain nursery stock records, including plant labeling, traceability, and reporting systems.
• Supervise, train, and motivate nursery supervisors, technicians, and labor teams.
• Coordinate with landscape construction, procurement, and design teams regarding plant availability and specifications.
• Implement and promote sustainable nursery practices, including water conservation and resource management.
• Ensure compliance with KSA agricultural, environmental, safety, and labor regulations.

Qualifications and Experience

• Minimum of 10 years of professional experience in nursery management.
• Minimum of 5 years of nursery experience within GCC countries (Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, or Oman).
• Minimum of 5 years of proven experience in the commercial production of shrubs and ground covers.
• Strong experience in handling, establishment, and acclimation of imported mature trees and specimen plants.
• Extensive knowledge of trees, palms, shrubs, and ground covers commonly used in GCC landscaping, including their growth habits, environmental tolerances, and landscape applications.
• Eligibility to obtain a work visa and legally work in the Kingdom of Saudi Arabia (KSA).
• A Degree or Diploma in Horticulture, Agriculture, Plant Science, or a related field is preferred.

Required Skills

• Strong plant identification skills with practical knowledge of GCC-adapted species.
• Expertise in nursery irrigation systems, fertilization programs, pruning techniques, and integrated pest management (IPM).
• Ability to diagnose plant stress, deficiencies, diseases, and environmental problems.
• Proven experience in managing large, multicultural nursery teams.
• Excellent planning, organization, reporting, and inventory management skills.
• Proficiency in MS Office; experience with nursery management systems is preferred.
• Strong leadership and effective communication abilities.
• Bilingual proficiency in both spoken and written English and Arabic.

Work Context

This is a full-time, senior management position based in Al Kharj, Riyadh, Saudi Arabia. The role requires a strategic approach to nursery management and team leadership. Preferred experience includes the management of large-scale nurseries supplying luxury landscape developments, public realm projects, municipalities, resorts, or mega-projects within the GCC region.

Application Instructions

Interested candidates are invited to send their CV to: a@********************** and i@*****************.

About the Role

DirectFN, a provider of Financial Technology software and Content for the Capital Market Industry, now part of Saudi Tadawul Group / WAMID, is seeking a Sales Operations Specialist to join their team in Riyadh, Saudi Arabia. This role is designed to enhance the efficiency and effectiveness of the sales organization by optimizing sales processes, managing the CRM system, and providing critical data analysis to support revenue growth. The Sales Operations Specialist will collaborate with Sales, Marketing, Finance, and Product teams to ensure the sales team has the necessary tools, data, and streamlined processes to meet and exceed their targets.

This full-time position offers an opportunity to contribute significantly to the sales function within a prominent financial technology company, supporting its delivery of innovative solutions to financial institutions and individuals.

Key Responsibilities

• Design, implement, and refine sales processes to improve team efficiency and reduce friction throughout the sales cycle.
• Identify and address bottlenecks within the sales pipeline to streamline workflows and enhance conversion rates.
• Manage and maintain the CRM system, ensuring data integrity, proper usage, and consistent adoption by the sales team.
• Develop and manage CRM dashboards, reports, and workflows to provide real-time visibility into sales performance.
• Analyze sales data to identify key trends, forecast revenue, and provide actionable insights to sales leadership for strategic decision-making.
• Prepare regular sales performance reports, pipeline reviews, and KPI dashboards for various stakeholders.
• Support the design and administration of territory assignments and sales quota planning in alignment with business objectives.
• Track quota attainment and promptly report any risks or opportunities to sales leadership.
• Collaborate with marketing and product teams to develop and maintain sales collateral, playbooks, and training materials.
• Onboard new sales team members by providing training on relevant tools, processes, and reporting systems.
• Administer and track sales incentive compensation plans, ensuring accuracy and timely communication.
• Liaise with the Finance department to reconcile commissions and resolve discrepancies.
• Act as a liaison between the sales team and other departments, including Marketing, Finance, and Product, to ensure alignment.
• Participate in strategic planning initiatives and contribute operational insights to enhance overall business performance.

Qualifications and Requirements

• A Bachelor's degree in Business Administration, Finance, or a related field is preferred.
• A minimum of 3 years of experience in sales operations, business operations, or a comparable analytical role, with a preference for experience in the fintech or SaaS industry.
• Demonstrated strong analytical skills with the ability to analyze complex data sets, identify patterns, and translate findings into clear, actionable recommendations.
• Hands-on experience with CRM platforms, with Salesforce being preferred, including proficiency in administration, reporting, and workflow automation.
• Excellent verbal and written communication skills, with the ability to articulate data and insights clearly to both technical and non-technical audiences.
• A high level of attention to detail and accuracy in data management, reporting, and process documentation.

Required Skills

• Sales Process Optimization
• CRM Management
• Sales Analytics & Reporting
• Territory & Quota Management
• Sales Enablement
• Compensation & Incentive Tracking
• Cross-Functional Collaboration
• Salesforce
• Data Analysis
• Communication
• Attention to Detail
• Tableau
• Power BI
• Project Management

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within the IT Services and IT Consulting industry. The required experience for this position is between 2-5 years.

About the Role

Deloitte is seeking a Senior Manager for Finance Transformation within the Financial Services Industry (FSI) sector. This role, based in Riyadh, Saudi Arabia, is focused on enhancing Deloitte's finance operational excellence and intelligent automation offerings. The position involves leading and managing large-scale, complex transformational programs for clients, serving as a trusted advisor to CFOs and finance leaders. This opportunity is within one of the world's largest professional services firms, recognized for its contributions in the Middle East.

Deloitte's purpose is to make an impact that matters by challenging itself daily to do what is most important for its clients, people, and society. The firm serves clients by providing innovative insights, solving complex challenges, and unlocking sustainable growth. Deloitte is committed to fostering an inclusive and collaborative culture, providing an exceptional career experience for its professionals, and building confidence and trust in the markets.

Key Responsibilities

• Refine and continuously upgrade Deloitte's finance operational excellence and intelligent automation offering.
• Lead and manage end-to-end large-scale and complex transformational programs in finance operations, covering areas such as business finance, finance strategy, global business services, finance operations & controllership, and treasury. Ensure adherence to timelines, budgets, and quality standards.
• Collaborate with clients to assess current-state operations, identify pain points, and design future-state processes aligned with business objectives.
• Apply expertise on market best practices, Key Performance Indicators (KPIs), and benchmarks to client engagements.
• Work with senior leadership to craft and execute go-to-market strategies for finance transformation services.
• Build and nurture relationships with key client stakeholders, identifying opportunities and strengthening the regional network.
• Act as a trusted advisor to CFOs and finance leaders, guiding them through their transformational journeys.
• Represent Deloitte in client interactions, industry forums, and thought leadership initiatives.
• Manage complex transformation and implementation projects from design through to go-live.
• Ensure seamless delivery of engagements by managing global cross-competency teams to achieve client objectives and deliver measurable results.
• Manage and mentor diverse, high-performing teams to deliver excellence across client engagements.
• Foster a culture of collaboration, innovation, and professional development within the practice.

Qualifications and Requirements

• A technical focus and credential in Enterprise Performance Management (EPM) design and implementations.
• Possession of a professional accreditation such as CIMA, ACCA, CFA, or a similar qualification.
• A minimum of 7 years of experience gained within a consulting firm environment.
• Demonstrated ability to be a self-starter, intelligent, ambitious, and a team player, capable of leading, coaching, and developing more junior colleagues.
• Proven experience working within the Financial Services sector.
• Fluency in English is essential; proficiency in Arabic is considered a strong asset.

Required Skills

• Enterprise Performance Management (EPM) design and implementations
• Finance operational excellence
• Intelligent automation
• Finance strategy
• Global business services
• Finance operations & controllership
• Treasury
• Market best practices, KPIs, and benchmarks
• Go-to-market strategies
• Client relationship management
• Transformation program management
• Implementation project management
• Team leadership and mentoring
• Collaboration and innovation
• Professional development

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role involves working within a dynamic professional services environment.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring high standards of guest service, and contributing to a positive employee environment. The role supports W Hotels' commitment to exceptional hospitality.

As part of Marriott International, this position offers the opportunity to lead a team, drive operational efficiency, and uphold the W Hotels service culture.

Key Responsibilities

• Assist in the daily supervision of restaurant and bar operations, including room service where applicable.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-floor support to servers and hosts during busy periods.
• Contribute to improvements in guest and employee satisfaction.
• Identify training needs and implement plans to meet departmental objectives.
• Address employee questions and concerns, monitoring performance against expectations.
• Provide constructive feedback to employees based on service observations.
• Supervise daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating departmental goals clearly.
• Ensure employees have necessary supplies, equipment, and uniforms.
• Communicate food quality and service issues to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in accordance with local laws.
• Manage operations to achieve or exceed budgeted financial goals.
• Perform duties of restaurant employees and related departments as needed.
• Manage opening and closing procedures for restaurant shifts.
• Interact with guests to gather feedback on product quality and service.
• Supervise staffing levels to meet guest service, operational needs, and financial objectives.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize on-the-job training tools.
• Communicate performance expectations in accordance with job descriptions.
• Coach and counsel employees regarding performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Management
• Culinary Operations
• Guest Satisfaction
• Employee Satisfaction
• Menu Planning
• Sanitation Standards
• Supervision and Leadership
• Training and Development
• Customer Service Excellence
• Problem Solving
• Human Resources Management

Work Location and Type

This is a full-time management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, 13519. Remote work is not applicable for this role.

Marriott International is an equal opportunity employer committed to diversity and inclusion. W Hotels is dedicated to reinventing luxury hospitality and fostering an environment where associates can perform their best work.

About the Role

Blooming Wear is seeking a strategic and results-oriented Regional Sales Manager to lead comprehensive sales performance within a designated geographic region in Riyadh, Saudi Arabia. This full-time position is responsible for maximizing regional profitability and brand presence by implementing sophisticated sales strategies, coordinating marketing efforts, and ensuring a premium customer experience across multiple retail locations. The ideal candidate will be a seasoned leader with a proven track record in sales management, team development, and financial oversight within the retail sector, aiming to make a significant impact on the growth of Blooming Wear in the Saudi Arabian market.

Key Responsibilities

• Lead and mentor Area Sales Managers and store teams to ensure optimal and consistent performance across the region.
• Oversee formal performance reviews and provide coaching to develop the regional leadership pipeline and professional talent.
• Drive a positive regional culture and maintain high levels of motivation, ensuring team members are synchronized with corporate objectives.
• Ensure regional leadership strategies are translated into actionable goals at the store level.
• Coordinate the regional implementation of promotional events and marketing activities to maximize store traffic and brand engagement.
• Oversee store operations to ensure peak day-to-day efficiency and a seamless customer environment.
• Ensure new stores meet all brand standards from launch, guaranteeing a high-quality first impression in new markets.
• Set and manage ambitious sales targets for each geographic area and individual store within the region to drive revenue growth.
• Analyze sales data and market trends to identify opportunities and implement corrective actions.
• Directly manage regional Profit and Loss (P&L) statements, monitoring operational expenses to ensure alignment with budget targets.
• Provide detailed, data-driven reports to the Head of Department regarding regional sales performance, financial health, and market dynamics.
• Ensure full regional compliance with health, safety, and legal regulations through rigorous audit schedules.
• Maintain regional standards for inventory levels, visual merchandising (VM), and stock replenishment to support sales velocity and brand integrity.
• Provide strategic support for the launch of new showrooms, ensuring they are fully operational and compliant with technical requirements.
• Utilize store visits and audits to verify that all locations are operating at peak efficiency and adhering to brand standards.

Qualifications and Requirements

• Experience in a regional sales management role.
• Proven ability to manage and develop sales teams.
• Experience with P&L management and financial oversight.
• Familiarity with retail operations and customer experience standards.
• Knowledge of inventory management and visual merchandising principles.
• Experience in analyzing sales data and market trends.
• Ability to implement and ensure compliance with company standards and regulations.
• 5-10 years of relevant experience.

Required Skills

• Sales Strategies
• Marketing
• Customer Experience
• Team Leadership
• Performance Management
• Sales Data Analytics
• P&L Management
• Inventory Management
• Visual Merchandising

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia, with responsibilities covering the Riyadh region.

About the Role

Christian Dior Couture is seeking a dynamic and experienced Boutique Manager to lead its prestigious Solitaire boutique in Riyadh, Saudi Arabia. This full-time role reports to the Boutiques Manager and is responsible for leading the sales team. The Boutique Manager will play a pivotal role in ensuring the boutique's market position by overseeing all aspects of the store's business, focusing on developing global sales, optimizing profitability, and cultivating a high-performing sales team. The ideal candidate will embody the six Dior values, attract, develop, and retain top talent, and serve as a key communicator between the boutique and Head Office, sharing best practices and building strategies for future success.

Key Responsibilities

• Develop global sales strategies and optimize boutique profitability.
• Attract, develop, and retain a team of highly competent individuals.
• Communicate effectively with Head Office and share best practices with key retail partners.
• Prepare the sales team for future challenges and contribute to strategic planning.
• Consistently exemplify the six Dior values in all professional interactions.
• Achieve annual sales goals and effectively manage the sales force to meet targets.
• Provide and inspire outstanding customer service.
• Assign monthly sales goals to associates and review their clientele development, including client books.
• Oversee merchandise placement and display preparation.
• Develop product knowledge for new hires in coordination with Buyers and the HR Team for induction.
• Ensure and develop visual merchandising in line with brand image, campaigns, stock levels, and local market demands.
• Conduct regular management meetings to review performance, operations, employee relations, and strategy.
• Oversee staffing and scheduling of associates, ensuring compliance with payroll budgets.
• Partner with HR to oversee the recruitment and hiring of boutique employees.
• Conduct orientation, train, coach, and manage all employees in daily tasks and sales maximization, including performance reviews and assessments.
• Coordinate and actively participate in in-store promotions, including seasonal sales, trunk shows, and contests.
• Develop the customer database by optimizing capture rates for each sale.
• Enhance customer sales service standards.
• Organize and coordinate events with Head Office to increase store traffic.
• Train the team on after-sales service to develop their personal client databases.
• Provide accurate reports, feedback, and recommendations to the Buying Team.
• Coordinate seasonal product trainings and product launches.
• Meet target stock rotations and sell-through rates.
• Optimize stock organization and allocate stock according to needs.
• Minimize stock losses.
• Adhere to and oversee compliance with established company policies and standards, including safekeeping of company funds and property, personnel practices, security, sales, and record-keeping procedures.
• Conduct regular inventory cycle counts and track conversion rates.
• Review operational reports and records to ensure adherence to company policies, monitor store profitability, and manage payroll budgets.
• Review Prêt-à-porter work pertaining to receiving, transfers, MOS/damages, and returns-to-vendor.
• Ensure adequate security measures are in place and that physical facilities comply with safety codes and ordinances.
• Conduct quarterly emergency procedures meetings with the entire staff and provide updated emergency contact lists to management and HR.
• Ensure proper communication channels exist between the store and Head Office.

Qualifications and Requirements

• Ability to effectively manage a multi-store network of luxury boutiques and leased properties.
• Ability to understand and apply all company policies and procedures.
• Ability to understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.
• Ability to operate all equipment necessary to perform the job.
• Ability to develop, motivate, and train a team, build relationships, and utilize workforce skills appropriately.
• Ability to recruit according to Dior standards.
• Ability to effectively delegate tasks and follow up with field managers.
• Ability to maintain a fair and consistent set of standards for the workforce.
• Ability to adjust priorities and manage time wisely in a fast-paced environment.
• Ability to maintain records and documentation pertaining to the workforce.
• Ability to communicate clearly, concisely, and understandably, and to listen attentively to others, understand material, and provide instructions to all employees.
• Ability to understand and analyze financial details of the retail business.
• Ability to handle multi-million-dollar sales volume.
• Ability to work a full-time schedule including nights, weekends, and holidays.
• Ability to provide outstanding customer service in line with Dior expectations.
• At least 5 years of retail store management experience, preferably in a luxury product setting.

Required Skills

• Sales
• Team Management
• Customer Service
• Visual Merchandising
• Product Knowledge
• Stock Management
• Organization
• Management
• Retail Knowledge
• Customer Orientation
• Fashion Sensitivity
• Luxury Industry Knowledge
• Strong interpersonal, communication, organization, and follow-through skills.
• Sense of initiative and commercial creativity.
• Strong knowledge of the luxury industry with sensitivity consistent with the CD Brand.
• Perseverance and determination.
• Enthusiasm.
• Pride of belonging and passion for the product.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a commitment to working a schedule that includes nights, weekends, and holidays to meet business needs.

About the Role

Majid Al Futtaim is seeking a dedicated Store Associate Manager to join their Lifestyle division in Riyadh, Saudi Arabia. This full-time position is responsible for driving sales performance, ensuring operational excellence, and delivering an exceptional customer experience. The Store Associate Manager will oversee day-to-day store operations, lead and develop the store team to achieve business objectives, and uphold the brand's image.

The role involves achieving sales targets, managing store teams for maximum profitability, maintaining brand and company image, ensuring operational compliance, and providing outstanding customer service. This position holds full accountability for the daily operations of the store and its workforce, aligning with the overarching business goals of Majid Al Futtaim Lifestyle.

Key Responsibilities

• Achieve sales targets and drive store profitability.
• Manage and develop store teams to enhance performance and customer service.
• Ensure the highest levels of customer service are delivered by the entire store team at all times.
• Develop and implement strategies to attract new customers, increase store traffic, and boost profitability.
• Track brand performance, analyze stock levels, and monitor sales data to develop action plans for improvement.
• Maintain accountability for subordinates' compliance with company policies, procedures, and standards, including fund and property management, personnel practices, security, sales, and record-keeping.
• Coach, train, and mentor store teams to elevate customer service through enhanced brand/product knowledge and retail principles.
• Ensure strict adherence to all Company Health & Safety, Security, and Compliance policies, promptly reporting any concerns.
• Plan, organize, and execute in-store processes, including cash handling, stockroom management, and stock-take administration.
• Provide analytical feedback to Operations, Buying, and Planning Departments regarding product assortment, pricing, competitive activities, and market opportunities.

Qualifications and Experience

• Experience in a retail management or supervisory role.
• Proven ability to manage and develop a team.
• Demonstrated success in achieving sales targets.
• Strong understanding of retail operations and inventory management.
• Knowledge of health & safety and security compliance in a retail environment.
• Experience with cash handling and financial administration.
• 5-10 years of relevant experience is required.

Required Skills

• Customer Service
• Sales
• Team Management
• Profitability Management
• Brand Management
• Operational Compliance
• Customer Experience
• Retail Operations
• Stock Management
• Sales Analysis
• Coaching
• Training
• Mentoring
• Health & Safety Compliance
• Security Compliance
• Cash Handling
• Inventory Management
• Analytical Feedback

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a retail store environment, requiring active engagement with both the store team and customers.

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

• Support the development and implementation of the overall Team Services operational strategy and delivery plan.
• Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
• Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
• Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
• Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
• Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
• Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
• Monitor team requirements and resolve operational issues efficiently and proactively.
• Support the planning and delivery of team workshops, briefings, and tournament information sessions.
• Coordinate service providers and operational partners involved in team-related activities.
• Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
• Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
• Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

• Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
• Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
• Proven experience managing multiple stakeholders and operational workstreams simultaneously.
• Ability to work effectively in a fast-paced, high-pressure event environment.
• Fluent in English.

Skills and Experience

• Team Services
• Tournament Operations
• Event Operations
• Sports Management
• Hospitality
• Client Services
• Logistics Coordination
• Stakeholder Management
• Event Delivery
• Excellent Communication skills
• Strong Planning abilities
• Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

About the Role

The Apple Retail Store Manager delivers an exceptional customer experience, bringing together the best of Apple and specialized expertise to help individuals achieve what they love. Apple is committed to fostering a culture where everyone feels they belong and is inspired to do their best, viewing inclusion as a shared responsibility.

Role Responsibilities

As an Apple Store Manager, you will lead, coach, and develop a team to deliver outstanding customer experiences. You will actively engage in customer interactions, guiding your team to achieve performance goals and business priorities. This role involves leading key objectives within specific store areas, as well as company-wide priorities, collaborating with others to implement strategies and achieve Apple's goals.

Key Tasks

• Lead a team, developing and empowering each member to achieve learning, growth, performance, and development goals.
• Assist in recruiting, training, and developing a diverse, high-performing team, ensuring retention.
• Actively participate in leading the store floor by engaging with team members and customers, modeling best practices, and ensuring business priorities are met and exceptional customer service is delivered.
• Address customer and team member concerns and escalations, partnering with leadership, business partners, or HR as needed.
• Drive business priorities and achieve store performance goals by planning and executing operational strategies within designated functional areas.
• Maintain and adhere to company policies and procedures, protecting all company assets, including confidential business information, customer information, team member information, and financial information.
• Contribute to an inclusive environment by respecting individual differences and showing curiosity to learn.
• Embody Apple's values of inclusion and diversity in daily activities.
• Act as a role model in inclusive leadership behaviors, building and developing diverse teams and retaining them.
• Take necessary actions to create a safe, respectful, and inclusive environment for all team members.
• Perform other duties as assigned.

Qualifications and Requirements

• Ability to work a schedule that meets business needs, which may include evenings, weekends, and holidays in the store.
• Commitment to punctuality, in line with local laws, considering any approved accommodations.
• Proficiency in English and the local language, both written and spoken.
• Experience leading others in retail, sales, or a related field.

Required Skills

• Leadership
• Coaching and Mentoring
• Team Development and Retention
• Customer Experience Excellence
• Sales Acumen
• Recruiting and Training
• Store Floor Leadership
• Problem Solving and Conflict Resolution
• Decision Making
• Effective Communication
• Providing Feedback
• Integrity
• Ability to exceed goals and persevere in achieving them despite obstacles and setbacks.
• Ability to meet commitments and establish mechanisms to encourage others to do the same.
• Ability to build trust within the team and operate with a high level of integrity.
• Ability to make sound and timely decisions by asking questions, using analysis, experience, and judgment.
• Ability to adapt communication style to different audiences.
• Ability to provide support and guide others through challenges while remaining calm in a fast-paced retail environment.

Additional Details

This role is available full-time in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in leading individuals within the retail, sales, or a similar field. Apple is committed to providing an inclusive work environment where everyone feels they belong, believing that accessibility is a fundamental human right.

About the Role

TalentHUB announces its need for an experienced IT Manager to join a leading chain of sweets and bakeries in Riyadh, Saudi Arabia. The incumbent holds a full-time position and requires on-site presence, serving as a pivotal role in ensuring the operational stability of a growing network of branches across the Kingdom. The company relies on Point of Sale (POS), Enterprise Resource Planning (ERP), and integrated Inventory Management systems that demand continuous operation. The IT Manager will be responsible for the entire technical function, from infrastructure and cybersecurity to ensuring the continuous operation of POS systems, and will be directly accountable for branch continuity and overall operational stability. The specific company name will be disclosed after initial screening.

Role Responsibilities

This role is designed for an IT professional with hands-on experience in technology management for live, multi-branch retail or Food & Beverage (F&B) operations. The role demands a proactive approach, an understanding of the critical impact of system failures during peak hours, and the ability to ensure seamless integration of ERP and Inventory Management systems across multiple locations. The ideal candidate will lead a small IT team, act swiftly to resolve issues under operational pressure, and most importantly, anticipate and prevent problems before they impact the business. This role goes beyond mere ticket resolution; it's about driving business continuity through strategic IT management.

Key Tasks and Responsibilities

• Own full responsibility for the IT function across all company branches, including infrastructure, networks, POS, ERP, and end-user systems.
• Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity.
• Maintain, update, and optimize the integration between ERP, POS, and Inventory Management systems to support daily workflows.
• Plan, develop, and improve branch network infrastructure and connectivity across the Kingdom.
• Lead and manage the IT team, including task delegation, performance supervision, and ensuring issue resolution within agreed Service Level Agreements (SLAs).
• Oversee the execution of IT projects, ensuring strict adherence to timelines, scope, and deliverables.
• Enforce best practices for data protection, information security, and cybersecurity across all IT systems.
• Proactively identify and escalate technical risks, acting as a technical partner with operations leadership.

Qualifications and Requirements

• Minimum of 5 years of IT leadership experience.
• At least two years of this experience must include IT management for multi-branch retail, F&B, or sweets/bakery operations; this is a mandatory requirement.
• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Hands-on operational experience with POS systems, ERP platforms (*, Oracle, SAP, Microsoft Dynamics, or Odoo), and branch network infrastructure. This implies actual usage and management, not just exposure through vendors.
• Proven track record of success in system integration between POS, ERP, and inventory systems, with measurable improvements in uptime or operational efficiency.
• Demonstrated ability to effectively lead a small IT team under operational pressure and within tight timeframes.
• Working knowledge of cybersecurity standards, data protection, and information security best practices.
• Proficiency in English is required for vendor management and company reporting.
• Working knowledge of Arabic is a strong advantage, given the nature of interaction with branches and the team.
• The candidate must be based in Riyadh or willing to relocate.

Required Skills

• Proficiency in managing and supporting POS systems.
• Experience with ERP platforms (*, Oracle, SAP, Microsoft Dynamics, Odoo).
• Experience in branch network infrastructure and connectivity.
• Proven ability in system integration, especially between POS, ERP, and inventory.
• Strong understanding and application of cybersecurity principles.
• Knowledge of best practices in data protection and information security.
• Effective team leadership and management skills.
• Strong problem-solving capabilities, especially under pressure.
• Ability to perform effectively under operational pressure and tight deadlines.

Job Details

Job Title: IT Manager

Company: TalentHUB

Location: Riyadh, Saudi Arabia

Employment Type: Full-time

Required Experience: 10+ years (including at least 2 years in IT management for multi-branch retail or F&B operations).

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Duty Manager to join its team in Riyadh, Saudi Arabia. In this role, you will serve as the property's Manager on Duty, responsible for overseeing all hotel operations to ensure the consistent delivery of high standards of hospitality and service. This position requires a proactive leader to represent property management, effectively resolve guest and operational issues, and manage guest interactions within the lobby. You will also function as a Guest Relations Manager, diligently tracking and addressing service issues to maintain guest satisfaction.

The Ritz-Carlton is committed to creating exceptional experiences and setting the standard for luxury service worldwide. As part of our team, you will embody our "Gold Standards," including our Employee Promise, Credo, and Service Values, contributing to our reputation as a global leader in luxury hospitality.

Key Responsibilities

• Serve as the property's Manager on Duty, overseeing all operations to ensure the highest levels of hospitality and service.
• Represent property management in resolving guest or property-related situations.
• Manage guest flow and direct visitors within the lobby.
• Act as Guest Relations Manager, handling the tracking of service issues.
• Maintain strong working relationships with all departments to support operations, goals, and expedite problem resolution.
• Communicate any deviations from established norms to the appropriate department in a timely manner.
• Distribute the MOD report to all departments daily.
• Strive to improve service performance and ensure compliance with all policies, standards, and procedures.
• Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
• Understand and comply with loss prevention policies and procedures.
• Review staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Review financial statements, sales and activity reports, and other performance data to measure productivity, assess goal achievement, and identify areas for cost reduction and program improvement.
• Intervene in guest/associate situations as needed to maintain property integrity, achieve guest satisfaction, and preserve associate well-being.
• Empower associates to provide excellent customer service.
• Provide immediate assistance to guests as requested.
• Display outstanding hospitality skills and set a positive example for guest relations.
• Respond to and handle guest problems and complaints effectively.
• Ensure associates understand customer service expectations and parameters.
• Interact with customers regularly throughout the property to obtain feedback on product quality, service levels, and overall satisfaction.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Record guest issues in the guest response tracking system.
• Participate as needed in the investigation of associate and guest accidents.
• Observe associate service behaviors and provide feedback.
• Conduct regular inspection tours of the facility for appearance, safety, staffing, security, and maintenance.
• Recognize the contributions of team members.
• Ensure associates are cross-trained to support daily operations.
• Ensure property policies are administered fairly and consistently, and that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS), supporting the Peer Review Process.
• Understand and, if necessary, implement all emergency plans, including those for accidents, death, elevator incidents, thefts, vicious crimes, bombs, fire, etc.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
• OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related professional area.

Required Skills

• Guest Services
• Front Desk Operations
• Housekeeping Management
• Hospitality Expertise
• Customer Service Excellence
• Leadership and Team Management
• Problem-Solving and Conflict Resolution
• Effective Communication
• Teamwork and Collaboration
• Loss Prevention Strategies
• Financial Statements Analysis
• Human Resources Support
• Safety Procedures
• Emergency Plan Implementation

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. The job number is 26071597, and the job category is Rooms & Guest Services Operations. This position is not located remotely.

About the Role

Supermicro® is a leader in advanced server, storage, and networking solutions, recognized as one of the fastest-growing companies among the top 50 tech companies in Silicon Valley. With unprecedented global expansion, the company is seeking an organized and proactive Office Manager to oversee daily operations in Riyadh, Saudi Arabia. This hands-on and essential role is the backbone of the Riyadh branch, ensuring a smooth, efficient, and welcoming work environment for local employees and teams. The position requires a blend of facilities management, local vendor coordination, and essential administrative support, with a strong understanding of Saudi corporate regulations and government relations.

This role is crucial for fostering a professional, organized, and collaborative office environment that aligns with Supermicro's values and the local business landscape. You will play an active role in supporting the company's growth and technological innovation in the global market.

Key Tasks and Responsibilities

• Oversee all office operations in Riyadh, including facilities management, maintenance, security, workspace setup, and vendor coordination to support a productive and professional work environment.
• Manage essential administrative functions such as reception, mail and package processing, office supplies, equipment management, and general office logistics.
• Support new employee onboarding and offboarding processes in collaboration with HR and regional leadership, including workspace preparation, access provisioning, IT coordination, and documentation.
• Build and manage strong relationships with local Saudi vendors and service providers for facilities, catering, transportation, IT support, and other essential services, ensuring high service standards.
• Coordinate internal and external meetings, client visits, training sessions, and company events held in Riyadh.
• Manage office budgets, track expenses accurately, process invoices, and provide regular operational reports to management.
• Ensure strict compliance with Saudi labor laws, health and safety standards, and company policies.
• Provide comprehensive administrative and executive support, including calendar management, travel arrangements, expense reporting, and acting as a liaison with the Europe, Middle East HQ and global teams.
• Contribute to fostering a positive, inclusive, and collaborative office culture that aligns with Supermicro's values and the local business environment.
• Handle confidential information with the utmost discretion and maintain organized physical and digital records.

Qualifications and Requirements

• Bachelor's degree in Business Administration, Office Management, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in office management or senior administrative roles, preferably within a multinational tech company or a fast-paced GCC region environment.
• Work experience in or with Saudi Arabia or the broader Middle East region is strongly preferred.
• Excellent organizational skills, ability to multitask, and problem-solving skills with a keen attention to detail.
• Proficiency in English (written and spoken). Arabic language skills are highly preferred for effective communication with local stakeholders, vendors, and authorities.
• Proficiency in Microsoft Office 365 and comfort with modern office management tools.
• A good understanding of Saudi labor law, Saudization requirements, and local business practices is a plus.
• Strong communication skills with the ability to collaborate effectively with diverse international teams and local partners.
• High integrity, professionalism, and confidentiality when handling sensitive information.
• Flexibility and adaptability; availability outside standard business hours may be expected for events or urgent matters.

Core Competencies

• Facilities Management
• Vendor Coordination
• Basic HR Support
• Saudi Corporate Regulations
• Government Relations
• Administrative Functions
• Office Logistics
• Employee Onboarding
• Employee Offboarding
• Budget Management
• Expense Tracking
• Invoice Processing
• Operational Reporting
• Saudi Labor Regulations
• Health and Safety Standards
• Company Policies
• Administrative Support
• Executive Support
• Calendar Management
• Travel Arrangements
• Expense Reporting
• Office Culture Development
• Handling Confidential Information
• Record Keeping
• Microsoft Office 365 Proficiency
• Modern Office Management Tools
• Knowledge of Saudi Labor Law
• Understanding of Saudization Requirements
• Familiarity with Local Business Practices
• Interpersonal Skills
• Problem-Solving Abilities
• Attention to Detail
• Multitasking Capability
• Organizational Skills
• Communication Skills

Work Environment and Location

This is a full-time role requiring presence in Riyadh, Saudi Arabia. The position demands flexibility and adaptability, with availability outside standard business hours potentially expected for events or urgent matters.

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

• Support the Store-in-Charge in managing sales operations and driving store performance.
• Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
• Assist in the creation and management of staff rosters to ensure optimal store coverage.
• Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
• Contribute to the development and execution of customer relationship management (CRM) strategies.
• Participate actively in team management, fostering a positive and productive work environment.
• Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
• Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

• A genuine passion for the APM Monaco brand.
• A minimum of 5 years of professional experience in luxury retail or fashion retail.
• At least 2 years of experience in a managerial position within the retail sector.
• A proven track record of achieving outstanding sales performance.
• Demonstrated experience in customer relationship management (CRM).
• Fluency in English is essential.
• An approachable personality with a strong orientation towards customer service.

Required Skills

• Sales Performance
• Customer Relationship Management (CRM)
• Sales Management
• Operation Management
• KPI Analysis
• Rostering
• Visual Merchandising
• Team Management
• Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

About the Role

Havelock One Interiors, a leading turnkey fit-out service provider in the Middle East since 1998, is expanding its operations in Saudi Arabia. The company specializes in interior contracting and the manufacturing of bespoke joinery, metalworks, and sophisticated shop fittings. To support this growth, we are seeking experienced leaders to join our team. This role offers an established work environment and a loyal, respectful corporate culture, with opportunities to work on challenging projects across the country. The Commercial Manager will lead the commercial operations, oversee day-to-day activities, and focus on the long-term interests of the business. This includes setting strategic direction, managing key resources, ensuring policy compliance, and developing talent. The position requires fostering a high-performance culture and developing relationships to pursue new business opportunities while managing commercial aspects with internal and external stakeholders.

Key Responsibilities

• Lead and manage the Commercial Department, ensuring clear definition of roles and responsibilities, regular performance reviews, and support for professional development.
• Chair internal commercial review meetings, ensuring clear communication of commercial risks, opportunities, and project status to senior leadership.
• Implement standardized commercial procedures across all projects, ensuring alignment with corporate policies and governance.
• Collaborate with the estimating team to manage the end-to-end commercial aspects of projects.
• Oversee the development and preparation of contractual and tender submission documents.
• Negotiate and prepare guarantees with client representatives.
• Maintain regular correspondence and meetings with clients, PQS, and Team Liaisons to ensure updated valuations and agreed final accounts.
• Ensure contract execution and completion within the boundaries of the contract documentation.
• Protect the company against liability for damages and penalties.
• Maximize entitlements and recovery of incurred costs.
• Periodically visit sites, communicating with Site Managers/Supervisors regarding progress and variations.
• Measure and value new rates and variations.
• Continuously estimate the final contract value.
• Send contractor packages for pricing and evaluation before order placement.
• Evaluate tender responses, adjudicate, negotiate, and appoint subcontractors/vendors as required.
• Generate subcontractor documentation for payments, contra charges, and final accounts.
• Monitor and report on costs against allowances and budgets.
• Oversee the monitoring of labour and materials.
• Delegate responsibilities within the Commercial Department as necessary.
• Undertake value engineering initiatives.
• Adopt a hands-on approach and commitment to providing a high-quality, client-focused service with an ethos of "right first time, on time."
• Promote a customer service culture emphasizing client partnership through regular liaison.
• Conduct proactive and regular risk assessments.
• Mentor junior commercial staff and foster a collaborative, motivated, and high-performing team environment.

Qualifications and Requirements

• More than 12 years of experience in a similar function, with significant experience in the fit-out industry.
• Bachelor's degree in Civil Engineering or a similar degree in Quantity Surveying (preferred).
• Proven experience in leading a commercial team and managing complex contract negotiations.
• Strong decision-making ability and strategic thinking to align commercial goals with organizational objectives.
• Ability to develop commercial strategies and mentor teams toward successful project delivery.
• Knowledge of the full tender process and experience in value engineering.
• Experience in analyzing trade comparisons.
• Professionalism and strong work ethics.
• Ability to communicate effectively both internally and externally in business English, both in writing and orally.
• Commercially astute.
• Team handling, leadership, and stakeholder management skills.

Required Skills

• Commercial Operations Management
• Strategic Direction Setting
• Resource Management
• Policy Compliance
• Talent Development
• Leadership
• Guidance and Support
• High-Performance Culture Development
• Business Development
• Stakeholder Management
• Contract Negotiation
• Tender Submission
• Value Engineering
• Risk Assessment
• Team Handling
• Proficiency in Microsoft Outlook, Word, and Excel
• Effective Communication (written and oral)

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia, with projects located across the country. The ideal candidate will be flexible and adaptable to work on different projects nationwide. Havelock One Interiors offers opportunities to work on challenging projects in a key growth market.

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-Commerce Supervisor to oversee the daily operations of their e-commerce platform. This role is crucial for ensuring the efficient execution of all operational activities, including managing product listings, maintaining inventory accuracy, streamlining order processing, and tracking shipments, with a continuous focus on enhancing the user experience. The E-Commerce Supervisor will collaborate closely with warehouse, marketing, customer support, and technical teams to uphold operational excellence and drive sales growth across the platform. The position emphasizes ensuring platform readiness, monitoring operational performance, resolving issues, and supporting continuous improvement initiatives to boost overall efficiency and customer satisfaction.

Key Responsibilities

• Supervise the daily operations of the e-commerce platform, ensuring full readiness for sales by managing product availability, content accuracy, pricing, and promotions.
• Monitor platform performance to guarantee smooth order processing, efficient payment flow, and accurate tracking.
• Oversee the upload of products, ensuring accurate product information, descriptions, and images that align with brand standards.
• Continuously monitor online inventory levels and ensure their alignment with warehouse stock and internal systems.
• Supervise the entire order lifecycle from placement through to delivery, promptly resolving any delays or operational issues.
• Coordinate with warehouses to ensure timely order fulfillment and efficiently handle returns or stock shortages.
• Monitor and resolve issues related to payment gateways, shipping, and technical operations in collaboration with relevant partners and internal teams.
• Ensure operational stability and minimize errors across orders, payments, and logistics.
• Analyze user behavior on the platform and review product pages and offers to identify opportunities for improvement.
• Track best-selling and slow-moving products, recommending operational actions to support sales performance.
• Coordinate with marketing teams to ensure the platform is ready for campaigns, promotions, and seasonal activities.
• Work closely with customer support to resolve customer complaints within target timelines.
• Prepare weekly reports detailing orders, inventory, sales performance, and operational issues.
• Support ongoing improvement initiatives and ensure adherence to e-commerce policies and procedures.
• Document operational processes to ensure consistency and continuity.

Qualifications and Requirements

• Diploma or Bachelor’s degree in E-Commerce, Business Administration, Information Systems, or a related field.
• 4 to 6 years of relevant experience in e-commerce operations.
• Strong ability to manage daily operations and lead small teams.
• Proficiency in analyzing store data and resolving operational issues.
• Experience in managing products and online inventory with high accuracy.
• Good understanding of payment integration, shipping processes, and order tracking.
• Ability to enhance user experience through performance monitoring and optimization.
• Strong communication skills to effectively coordinate with cross-functional teams.
• Proficiency in both Arabic and English languages.

Relevant Skills

• E-commerce Operations
• Product Listings Management
• Inventory Accuracy
• Order Processing
• Shipment Tracking
• User Experience Improvement
• Operational Excellence
• Sales Growth
• Platform Readiness
• Operational Performance Monitoring
• Issue Resolution
• Continuous Improvement
• Product Uploads
• Brand Standards Alignment
• Warehouse Coordination
• Order Lifecycle Management
• Returns Management
• Payment Gateway Issues
• Shipping Processes
• Technical Operations
• Operational Stability
• User Behavior Analysis
• Sales Performance Analysis
• Cross-functional Collaboration
• Campaign Readiness
• Customer Support Coordination
• Reporting
• E-commerce Policies and Procedures
• Operational Process Documentation
• Data Analysis
• Team Leadership
• Communication
• Platform Management
• Order Management Systems (OMS)
• Inventory Management Systems
• User Experience Optimization
• ERP Systems
• Digital Analytics

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires experience ranging from 4 to 10 years in e-commerce operations, with the detailed requirements specifying 4-6 years, and the broader context suggesting 5-10 years of experience within this range.

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, to support the Food and Beverage department's overall success.

The ideal candidate will focus on driving guest and employee satisfaction, identifying training needs, and implementing strategies to achieve departmental objectives. This opportunity is within W Hotels, a globally recognized luxury hospitality brand, located in Riyadh's Financial District.

Key Responsibilities

• Assist in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service.
• Support menu planning and ensure adherence to sanitation standards.
• Provide on-the-floor assistance to servers and hosts during peak meal periods.
• Strive for continuous improvement in guest and employee satisfaction.
• Identify training needs and implement plans to achieve departmental objectives.
• Handle employee questions and concerns, monitoring their performance to ensure expectations are met.
• Provide constructive feedback to employees based on observation of service behaviors.
• Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
• Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
• Ensure all employees have the necessary supplies, equipment, and uniforms.
• Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
• Ensure compliance with all restaurant policies, standards, and procedures.
• Monitor alcohol beverage service in compliance with local laws.
• Manage operations to achieve or exceed budgeted goals.
• Perform duties of restaurant employees and related departments as needed.
• Open and close restaurant shifts.
• Interact with guests to obtain feedback on product quality and service levels.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Encourage employees to provide excellent customer service within established guidelines.
• Handle guest problems and complaints, seeking assistance from supervisors when necessary.
• Strive to improve service performance and set a positive example for guest relations.
• Assist in reviewing comment cards and guest satisfaction results with employees.
• Meet and greet guests.
• Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
• Communicate performance expectations in accordance with job descriptions for each position.
• Coach and counsel employees regarding their performance on an ongoing basis.
• Provide information to supervisors, co-workers, and subordinates through various communication channels.
• Analyze information and evaluate results to choose the best solution and solve problems effectively.
• Recognize good quality products and presentations.

Qualifications and Requirements

• High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
• OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

• Food and Beverage Operations
• Culinary Knowledge
• Menu Planning
• Sanitation Standards
• Guest Satisfaction
• Employee Satisfaction
• Training and Development
• Supervision and Leadership
• Operations Management
• Customer Service Excellence
• Problem-Solving
• Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

Marriott International is an equal opportunity employer committed to diversity and inclusion.