Full-time Cashier Jobs for Fresh Graduates in Riyadh

About the Role

2P Perfect Presentation is seeking a Customer Service - English Agent to join our team in Riyadh, Saudi Arabia. This role is designed for a proactive, solutions-oriented individual passionate about delivering exceptional customer service. As a CX Agent, you will play a key role in ensuring clients have a seamless and positive interaction with our company.

Key Responsibilities

• Design and implement customer journey mapping to optimize the end-to-end customer experience, identifying pain points and opportunities for improvement.
• Serve as the primary point of contact for clients, ensuring their needs are fully understood and addressed in a timely manner to meet and exceed expectations.
• Proactively resolve escalations related to BPO (Business Process Outsourcing) or call center operations, ensuring that issues are addressed quickly and effectively.
• Regularly engage with clients to gather feedback on their experience and align solutions with their evolving needs and business objectives.
• Collaborate with internal teams to ensure customer feedback is used to enhance products and services.
• Maintain a high standard of customer service by addressing all inquiries and issues with professionalism and empathy.
• Ensure a positive experience for customers at all touchpoints, from initial contact through to resolution and follow-up.
• Monitor and track performance metrics, such as response time, resolution time, and customer satisfaction, ensuring consistent improvement.

Qualifications and Requirements

• Fluent in English (both written and spoken).
• A Bachelor's degree with an English background is considered a plus.
• 1-3 years of experience in customer service or customer experience roles.
• Experience with customer service platforms and CRM tools.
• Strong written and verbal communication skills in English.
• Ability to explain technical information clearly to non-technical customers.
• Capacity to think critically and resolve complex issues efficiently.
• Ability to handle challenging situations with professionalism and empathy.
• Strong customer service orientation with a focus on delivering high-quality solutions.
• Ability to maintain a positive attitude and ensure customer satisfaction in all interactions.
• Ability to work effectively in a team environment and collaborate with various departments, including technical and support teams.
• Strong attention to detail with the ability to manage multiple tasks and priorities.

Required Skills

• Customer Service
• Customer Experience Management
• Customer Journey Mapping
• Issue Resolution
• BPO Operations
• Feedback Gathering
• Professionalism
• Empathy
• Performance Metrics Monitoring
• CRM Tools
• Written Communication
• Verbal Communication
• Technical Explanation
• Critical Thinking
• Problem-Solving
• Customer-Centric Mindset
• Collaboration
• Teamwork
• Organizational Skills
• Attention to Detail
• Task Management
• Priority Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role offers an opportunity for individuals with 0-1 years of experience to develop within a customer-centric environment.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

Car services company announces job vacancies for the position:
• Customer Service Representative (Women)

• Customer Service Representative (Men)

📍 Work Location: Al-Aqiq Neighborhood

📌 Work is in-person

Job Details:
• Salary between 4000 - 4500
• Number of working days: 5 days per week
• Weekly vacation: Two fixed days

• Work System: Rotating shifts (morning and evening) rotated among employees monthly

Conditions:
• The applicant must be a Saudi national
• Commitment to attendance and discipline at work
• Excellent communication and customer service skills
• Ability to work under pressure

• Flexibility to work in shifts

Lenskart announces the availability of a Sales Associate position in Riyadh.
Conditions:

• For Saudis only
• Good communication and customer service skills
• Interest in sales and working in the retail sector

Job Responsibilities:

• Welcoming customers and providing exceptional service
• Selling Lenskart products and achieving sales targets
• Contributing to the daily operations of the showroom

Working Hours:

• 8 working hours + 1 hour break
• 6 working days per week
• 1 day off during the week

Join the Lenskart team and start your career with us

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

• Greeting the customer and welcoming them in the branches
• Displaying products accurately to customers
• Informing customers about offers and discounts

• The work will be in one of Darah's perfume branches
• Previous experience in selling perfumes and cosmetics is preferred

About the Role

Zid is seeking a motivated and customer-focused Sales Specialist to join our team in Riyadh, Saudi Arabia. As a key contributor to Saudi Arabia's retail sector, Zid provides a unified commerce platform to empower merchants in starting, growing, and scaling their businesses. This role is designed for a sales professional passionate about building relationships, identifying opportunities, and driving merchant success.

The Sales Specialist will play an instrumental role in identifying and acquiring new merchants, managing the sales cycle from lead generation to deal closure, and fostering strong merchant relationships. This position offers an opportunity for career development within a dynamic environment, contributing to the growth of businesses across the Kingdom.

Key Responsibilities

• Identify and engage potential merchants through field visits, outbound calls, emails, and product demonstrations.
• Generate and qualify sales opportunities to build and maintain a healthy sales pipeline.
• Understand merchant needs and recommend suitable Zid solutions.
• Conduct consistent follow-ups with prospects to advance them through the sales funnel and maximize conversion rates.
• Support the entire sales cycle, from initial discovery and needs assessment through proposal development and deal closure.
• Deliver product presentations and demonstrations to prospective merchants, highlighting Zid's platform value proposition.
• Collaborate with senior team members and managers during negotiation and closing activities.
• Maintain accurate and up-to-date records in the CRM system.
• Build and nurture strong relationships with merchants throughout their sales journey.
• Ensure a smooth onboarding experience for new merchants by coordinating with internal teams.
• Maintain regular communication with existing merchants to understand evolving business needs and identify growth areas.
• Identify potential upselling and cross-selling opportunities.
• Represent Zid at exhibitions, business events, and networking opportunities.
• Conduct structured field visits to broaden market reach and strengthen merchant engagement.
• Gather merchant feedback and market insights to support product and service improvement.
• Monitor competitor activities and industry trends, sharing findings with the sales team.

Qualifications and Requirements

• 1-3 years of sales experience, with a preference for experience in SaaS, eCommerce, technology, or related industries.
• Exposure to B2B sales, lead generation, or field sales activities is preferred.
• Demonstrated experience working towards sales targets and in customer-facing environments.
• Willingness to travel and conduct field visits as required.

Required Skills

• Strong communication and interpersonal skills.
• Effective presentation and relationship-building abilities.
• Familiarity with CRM systems.
• Proficiency in Microsoft Workspace and Google Workspace tools.
• Ability to understand customer needs and recommend appropriate solutions.
• Organized, detail-oriented, and capable of managing multiple opportunities.
• Skills in sales, customer focus, relationship building, lead generation, sales pipeline management, and product demonstration.
• Aptitude for market intelligence gathering and analysis.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves regular field visits and requires travel as needed.

Achieving the monthly sales target

- Welcoming all customers as soon as they enter the showroom

- Building a positive relationship with customers, understanding their needs, and offering them the appropriate product

- Handling customer complaints positively, attempting to resolve all their issues, and escalating the matter to the direct manager if resolution is not possible

- Handling exchange and return requests for all customers according to the instructions followed at the time, and adhering to the instructions for goods reservation

- Providing high-level customer service by treating the customer professionally, listening to the customer, giving them adequate attention, following the five principles of customer service, and maintaining continuous communication with the customer via phone, SMS, email, and all available methods, and informing the customer about all new goods and services

- Maintaining the cleanliness of the workspace

- Maintaining a presentable appearance and adhering to the full official uniform

- Following management instructions regarding previously announced labor laws (such as announcements regarding working hours, breaks, meal times and locations, entry and exit, work visits, leaves, and so on)

• Build and maintain effective front-line relationships with assigned customers to enhance loyalty and satisfaction.
• Oversee and develop existing business within assigned customers/territory.
• Develop a structured daily/weekly call/visit list and maintain accuracy of customer information monthly.
• Conduct intense prospecting of new customers and develop a targeted list with managerial support.
• Process new customer acquisitions and manage administration prerequisites.
• Ensure effective follow-up on orders and deliveries while providing optimal customer service.
• Track, analyze, and report on sales goals and objectives on a daily basis.
• Handle customer inquiries and complaints promptly and accurately.
• Provide appropriate product selections and quotations based on customer inquiries.
• Confirm customer balances, manage payment collections as per company policy.
• Gather market intelligence on competitive activities and report findings to management.
• Participate in team meetings and training sessions as directed by the sales manager.
• Adhere to corporate integrity and values while ensuring compliance with company policies.