Operations Manager Jobs in Riyadh

Christian Dior Couture

About the Role

Christian Dior Couture is seeking a dynamic and experienced Boutique Manager to lead its prestigious Solitaire boutique in Riyadh, Saudi Arabia. This full-time role reports to the Boutiques Manager and is responsible for leading the sales team. The Boutique Manager will play a pivotal role in ensuring the boutique's market position by overseeing all aspects of the store's business, focusing on developing global sales, optimizing profitability, and cultivating a high-performing sales team. The ideal candidate will embody the six Dior values, attract, develop, and retain top talent, and serve as a key communicator between the boutique and Head Office, sharing best practices and building strategies for future success.

Key Responsibilities

Develop global sales strategies and optimize boutique profitability.
Attract, develop, and retain a team of highly competent individuals.
Communicate effectively with Head Office and share best practices with key retail partners.
Prepare the sales team for future challenges and contribute to strategic planning.
Consistently exemplify the six Dior values in all professional interactions.
Achieve annual sales goals and effectively manage the sales force to meet targets.
Provide and inspire outstanding customer service.
Assign monthly sales goals to associates and review their clientele development, including client books.
Oversee merchandise placement and display preparation.
Develop product knowledge for new hires in coordination with Buyers and the HR Team for induction.
Ensure and develop visual merchandising in line with brand image, campaigns, stock levels, and local market demands.
Conduct regular management meetings to review performance, operations, employee relations, and strategy.
Oversee staffing and scheduling of associates, ensuring compliance with payroll budgets.
Partner with HR to oversee the recruitment and hiring of boutique employees.
Conduct orientation, train, coach, and manage all employees in daily tasks and sales maximization, including performance reviews and assessments.
Coordinate and actively participate in in-store promotions, including seasonal sales, trunk shows, and contests.
Develop the customer database by optimizing capture rates for each sale.
Enhance customer sales service standards.
Organize and coordinate events with Head Office to increase store traffic.
Train the team on after-sales service to develop their personal client databases.
Provide accurate reports, feedback, and recommendations to the Buying Team.
Coordinate seasonal product trainings and product launches.
Meet target stock rotations and sell-through rates.
Optimize stock organization and allocate stock according to needs.
Minimize stock losses.
Adhere to and oversee compliance with established company policies and standards, including safekeeping of company funds and property, personnel practices, security, sales, and record-keeping procedures.
Conduct regular inventory cycle counts and track conversion rates.
Review operational reports and records to ensure adherence to company policies, monitor store profitability, and manage payroll budgets.
Review Prêt-à-porter work pertaining to receiving, transfers, MOS/damages, and returns-to-vendor.
Ensure adequate security measures are in place and that physical facilities comply with safety codes and ordinances.
Conduct quarterly emergency procedures meetings with the entire staff and provide updated emergency contact lists to management and HR.
Ensure proper communication channels exist between the store and Head Office.

Qualifications and Requirements

Ability to effectively manage a multi-store network of luxury boutiques and leased properties.
Ability to understand and apply all company policies and procedures.
Ability to understand and apply all Human Resources Directives relating to progressive discipline, investigations, and documentation.
Ability to operate all equipment necessary to perform the job.
Ability to develop, motivate, and train a team, build relationships, and utilize workforce skills appropriately.
Ability to recruit according to Dior standards.
Ability to effectively delegate tasks and follow up with field managers.
Ability to maintain a fair and consistent set of standards for the workforce.
Ability to adjust priorities and manage time wisely in a fast-paced environment.
Ability to maintain records and documentation pertaining to the workforce.
Ability to communicate clearly, concisely, and understandably, and to listen attentively to others, understand material, and provide instructions to all employees.
Ability to understand and analyze financial details of the retail business.
Ability to handle multi-million-dollar sales volume.
Ability to work a full-time schedule including nights, weekends, and holidays.
Ability to provide outstanding customer service in line with Dior expectations.
At least 5 years of retail store management experience, preferably in a luxury product setting.

Required Skills

Sales
Team Management
Customer Service
Visual Merchandising
Product Knowledge
Stock Management
Organization
Management
Retail Knowledge
Customer Orientation
Fashion Sensitivity
Luxury Industry Knowledge
Strong interpersonal, communication, organization, and follow-through skills.
Sense of initiative and commercial creativity.
Strong knowledge of the luxury industry with sensitivity consistent with the CD Brand.
Perseverance and determination.
Enthusiasm.
Pride of belonging and passion for the product.

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a commitment to working a schedule that includes nights, weekends, and holidays to meet business needs.

5-10 years

Riyadh

Teams Services Manager

Talent Blueprint FZ LLC

Seasonal

About the Role

Talent Blueprint FZ LLC is seeking a Teams Services Manager to oversee the planning, coordination, and delivery of team-related services throughout a major tournament lifecycle. This role ensures participating teams receive a comprehensive operational experience, acting as a liaison between teams and various functional areas of the tournament. The Manager will be responsible for the implementation of all team service operations, including accommodation, transportation, training sites, arrivals, departures, and ongoing support.

This position requires close collaboration with internal departments, host city stakeholders, service providers, and participating teams. The successful candidate will ensure all team requirements are met in accordance with tournament standards and operational plans, contributing to the overall success of the event.

Key Responsibilities

Support the development and implementation of the overall Team Services operational strategy and delivery plan.
Act as the primary operational liaison for assigned participating teams throughout tournament preparation and delivery phases.
Coordinate team accommodation, transportation, training site operations, venue access, accreditation support, and logistical requirements.
Manage team arrivals, departures, and onboarding processes, ensuring a smooth operational experience.
Coordinate team site inspections, familiarization visits, and pre-tournament operational planning activities.
Work closely with Accommodation, Transport, Competition, Security, Accreditation, Medical, Venue Operations, and Protocol teams to ensure integrated service delivery.
Develop and maintain team operational manuals, schedules, briefing materials, and communication plans.
Monitor team requirements and resolve operational issues efficiently and proactively.
Support the planning and delivery of team workshops, briefings, and tournament information sessions.
Coordinate service providers and operational partners involved in team-related activities.
Manage operational reporting, risk assessments, issue tracking, and post-event evaluations.
Ensure all team services are delivered in accordance with tournament regulations, service level agreements, and operational standards.
Contribute to contingency planning and incident management processes affecting participating teams.

Qualifications and Requirements

Bachelor's Degree in Sports Management, Event Management, Business Administration, Hospitality Management, or a related field.
Minimum of 5 years of experience in team services, tournament operations, event operations, sports management, hospitality, or client services.
Proven experience managing multiple stakeholders and operational workstreams simultaneously.
Ability to work effectively in a fast-paced, high-pressure event environment.
Fluent in English.

Skills and Experience

Team Services
Tournament Operations
Event Operations
Sports Management
Hospitality
Client Services
Logistics Coordination
Stakeholder Management
Event Delivery
Excellent Communication skills
Strong Planning abilities
Exceptional Organizational Skills

Additional Information

This is a contract position with Talent Blueprint FZ LLC, based in Riyadh, Saudi Arabia. The contract duration is from 1 July 2026 to 28 February 2027. Experience working on major sporting events, international tournaments, or large-scale events is highly desirable. A strong understanding of team operations, logistics coordination, stakeholder management, and event delivery is essential. Arabic language proficiency is advantageous. Preferred experience includes working on international football tournaments, major sporting events, multi-sport games, or elite team environments, as well as supporting national teams, professional sports teams, federations, clubs, or international delegations. Knowledge of tournament operations, team logistics, accreditation, accommodation, and transport planning is beneficial. Experience managing team liaison programs or client-facing event services, and familiarity with event-time operations centers, venue operations, and stakeholder coordination frameworks are considered a plus.

5-10 years

Riyadh

10 days ago

SA-Manager

Apple

About the Role

The Apple Retail Store Manager delivers an exceptional customer experience, bringing together the best of Apple and specialized expertise to help individuals achieve what they love. Apple is committed to fostering a culture where everyone feels they belong and is inspired to do their best, viewing inclusion as a shared responsibility.

Role Responsibilities

As an Apple Store Manager, you will lead, coach, and develop a team to deliver outstanding customer experiences. You will actively engage in customer interactions, guiding your team to achieve performance goals and business priorities. This role involves leading key objectives within specific store areas, as well as company-wide priorities, collaborating with others to implement strategies and achieve Apple's goals.

Key Tasks

Lead a team, developing and empowering each member to achieve learning, growth, performance, and development goals.
Assist in recruiting, training, and developing a diverse, high-performing team, ensuring retention.
Actively participate in leading the store floor by engaging with team members and customers, modeling best practices, and ensuring business priorities are met and exceptional customer service is delivered.
Address customer and team member concerns and escalations, partnering with leadership, business partners, or HR as needed.
Drive business priorities and achieve store performance goals by planning and executing operational strategies within designated functional areas.
Maintain and adhere to company policies and procedures, protecting all company assets, including confidential business information, customer information, team member information, and financial information.
Contribute to an inclusive environment by respecting individual differences and showing curiosity to learn.
Embody Apple's values of inclusion and diversity in daily activities.
Act as a role model in inclusive leadership behaviors, building and developing diverse teams and retaining them.
Take necessary actions to create a safe, respectful, and inclusive environment for all team members.
Perform other duties as assigned.

Qualifications and Requirements

Ability to work a schedule that meets business needs, which may include evenings, weekends, and holidays in the store.
Commitment to punctuality, in line with local laws, considering any approved accommodations.
Proficiency in English and the local language, both written and spoken.
Experience leading others in retail, sales, or a related field.

Required Skills

Leadership
Coaching and Mentoring
Team Development and Retention
Customer Experience Excellence
Sales Acumen
Recruiting and Training
Store Floor Leadership
Problem Solving and Conflict Resolution
Decision Making
Effective Communication
Providing Feedback
Integrity
Ability to exceed goals and persevere in achieving them despite obstacles and setbacks.
Ability to meet commitments and establish mechanisms to encourage others to do the same.
Ability to build trust within the team and operate with a high level of integrity.
Ability to make sound and timely decisions by asking questions, using analysis, experience, and judgment.
Ability to adapt communication style to different audiences.
Ability to provide support and guide others through challenges while remaining calm in a fast-paced retail environment.

Additional Details

This role is available full-time in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in leading individuals within the retail, sales, or a similar field. Apple is committed to providing an inclusive work environment where everyone feels they belong, believing that accessibility is a fundamental human right.

2-5 years

Riyadh

Information Technology Manager

Talent Hub

About the Role

TalentHUB announces its need for an experienced IT Manager to join a leading chain of sweets and bakeries in Riyadh, Saudi Arabia. The incumbent holds a full-time position and requires on-site presence, serving as a pivotal role in ensuring the operational stability of a growing network of branches across the Kingdom. The company relies on Point of Sale (POS), Enterprise Resource Planning (ERP), and integrated Inventory Management systems that demand continuous operation. The IT Manager will be responsible for the entire technical function, from infrastructure and cybersecurity to ensuring the continuous operation of POS systems, and will be directly accountable for branch continuity and overall operational stability. The specific company name will be disclosed after initial screening.

Role Responsibilities

This role is designed for an IT professional with hands-on experience in technology management for live, multi-branch retail or Food & Beverage (F&B) operations. The role demands a proactive approach, an understanding of the critical impact of system failures during peak hours, and the ability to ensure seamless integration of ERP and Inventory Management systems across multiple locations. The ideal candidate will lead a small IT team, act swiftly to resolve issues under operational pressure, and most importantly, anticipate and prevent problems before they impact the business. This role goes beyond mere ticket resolution; it's about driving business continuity through strategic IT management.

Key Tasks and Responsibilities

Own full responsibility for the IT function across all company branches, including infrastructure, networks, POS, ERP, and end-user systems.
Provide direct, hands-on support for POS and cashier systems to ensure 100% branch operational continuity.
Maintain, update, and optimize the integration between ERP, POS, and Inventory Management systems to support daily workflows.
Plan, develop, and improve branch network infrastructure and connectivity across the Kingdom.
Lead and manage the IT team, including task delegation, performance supervision, and ensuring issue resolution within agreed Service Level Agreements (SLAs).
Oversee the execution of IT projects, ensuring strict adherence to timelines, scope, and deliverables.
Enforce best practices for data protection, information security, and cybersecurity across all IT systems.
Proactively identify and escalate technical risks, acting as a technical partner with operations leadership.

Qualifications and Requirements

Minimum of 5 years of IT leadership experience.
At least two years of this experience must include IT management for multi-branch retail, F&B, or sweets/bakery operations; this is a mandatory requirement.
Bachelor's degree in Information Technology, Computer Science, or a related field.
Hands-on operational experience with POS systems, ERP platforms (*, Oracle, SAP, Microsoft Dynamics, or Odoo), and branch network infrastructure. This implies actual usage and management, not just exposure through vendors.
Proven track record of success in system integration between POS, ERP, and inventory systems, with measurable improvements in uptime or operational efficiency.
Demonstrated ability to effectively lead a small IT team under operational pressure and within tight timeframes.
Working knowledge of cybersecurity standards, data protection, and information security best practices.
Proficiency in English is required for vendor management and company reporting.
Working knowledge of Arabic is a strong advantage, given the nature of interaction with branches and the team.
The candidate must be based in Riyadh or willing to relocate.

Required Skills

Proficiency in managing and supporting POS systems.
Experience with ERP platforms (*, Oracle, SAP, Microsoft Dynamics, Odoo).
Experience in branch network infrastructure and connectivity.
Proven ability in system integration, especially between POS, ERP, and inventory.
Strong understanding and application of cybersecurity principles.
Knowledge of best practices in data protection and information security.
Effective team leadership and management skills.
Strong problem-solving capabilities, especially under pressure.
Ability to perform effectively under operational pressure and tight deadlines.

Job Details

Job Title: IT Manager

Company: TalentHUB

Location: Riyadh, Saudi Arabia

Employment Type: Full-time

Required Experience: 10+ years (including at least 2 years in IT management for multi-branch retail or F&B operations).

+10 years

Riyadh

Store Associate Manager

Majid Al Futtaim

About the Role

Majid Al Futtaim is seeking a dedicated Store Associate Manager to join their Lifestyle division in Riyadh, Saudi Arabia. This full-time position is responsible for driving sales performance, ensuring operational excellence, and delivering an exceptional customer experience. The Store Associate Manager will oversee day-to-day store operations, lead and develop the store team to achieve business objectives, and uphold the brand's image.

The role involves achieving sales targets, managing store teams for maximum profitability, maintaining brand and company image, ensuring operational compliance, and providing outstanding customer service. This position holds full accountability for the daily operations of the store and its workforce, aligning with the overarching business goals of Majid Al Futtaim Lifestyle.

Key Responsibilities

Achieve sales targets and drive store profitability.
Manage and develop store teams to enhance performance and customer service.
Ensure the highest levels of customer service are delivered by the entire store team at all times.
Develop and implement strategies to attract new customers, increase store traffic, and boost profitability.
Track brand performance, analyze stock levels, and monitor sales data to develop action plans for improvement.
Maintain accountability for subordinates' compliance with company policies, procedures, and standards, including fund and property management, personnel practices, security, sales, and record-keeping.
Coach, train, and mentor store teams to elevate customer service through enhanced brand/product knowledge and retail principles.
Ensure strict adherence to all Company Health & Safety, Security, and Compliance policies, promptly reporting any concerns.
Plan, organize, and execute in-store processes, including cash handling, stockroom management, and stock-take administration.
Provide analytical feedback to Operations, Buying, and Planning Departments regarding product assortment, pricing, competitive activities, and market opportunities.

Qualifications and Experience

Experience in a retail management or supervisory role.
Proven ability to manage and develop a team.
Demonstrated success in achieving sales targets.
Strong understanding of retail operations and inventory management.
Knowledge of health & safety and security compliance in a retail environment.
Experience with cash handling and financial administration.
5-10 years of relevant experience is required.

Required Skills

Customer Service
Sales
Team Management
Profitability Management
Brand Management
Operational Compliance
Customer Experience
Retail Operations
Stock Management
Sales Analysis
Coaching
Training
Mentoring
Health & Safety Compliance
Security Compliance
Cash Handling
Inventory Management
Analytical Feedback

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role operates within a retail store environment, requiring active engagement with both the store team and customers.

5-10 years

Riyadh

National Project Officer

UNDP Careers

About the National Project Officer Role

The United Nations Development Programme (UNDP) is seeking a National Project Officer to support its Country Office in Riyadh, Saudi Arabia. This position is integral to advancing Saudi Arabia's development agenda, Saudi Vision 2030, and its alignment with the Sustainable Development Goals (SDGs). The role will focus on integrating UNDP's efforts across policy, programmatic, and organizational areas, serving as an operational foundation for development initiatives within the Kingdom.

Key Responsibilities

Ensure effective and efficient project implementation through comprehensive planning, monitoring, and oversight, including the establishment of project dashboards and an Implementation Support Unit.
Lead and advise the project team on achieving specific results outlined in annual work plans, developing semi-annual work plans as needed.
Drive the achievement of project outputs and results by managing day-to-day planning, coordination, and implementation of activities.
Provide support in identifying new project activities in coordination with counterparts.
Organize and lead project team status meetings as required by project documents.
Ensure accountability for and efficient utilization of project funds.
Lead the recruitment and management of experts and staff according to UNDP guidelines.
Coordinate the work of consultants and subcontractors to ensure timely delivery and synergy.
Document lessons learned from project implementation and provide recommendations to the Project Board.
Provide analysis and research in priority thematic areas relevant to Saudi Arabia's development context, potentially through policy briefs.
Compile, analyze, and interpret economic and statistical data, researching economic and development issues to produce reports promoting equitable economic growth and human development.
Assess the country's macro-economic policies and their impact on poverty reduction, growth, and equity.
Offer advice on potential areas for UNDP support and adjust ongoing programs to align with national policies, Saudi Vision 2030, the National Transformation Programme, SDGs, and Agenda 2030.
Produce and launch economic reports, including National Human Development Reports.
Support and facilitate dialogue on sustainable development issues with the Ministry of Economy and Planning and relevant national partners.
Provide policy and programming advice for development planning and policy formulation at national, sub-national, and local levels.
Identify and analyze interventions that can impact multiple development goals and targets.
Monitor and report on progress related to SDGs and national development frameworks.
Maintain close coordination with assigned project partners to ensure synergies.
Contribute to the dissemination of project achievements and support information exchange and lessons learned.
Provide advice on integrating communications components into program and project formulations.
Coordinate project implementation with relevant Government, UN, and other development partners.
Contribute to the analysis of key development and sectoral policies, identifying collaboration opportunities.
Monitor and follow up on project progress according to project documents and UNDP procedures.
Ensure timely submission of financial and activity reports by implementing partners.
Ensure regular updating of project risk logs and lessons learned logs.
Prepare high-quality donor reporting, including narrative and financial reports.
Apply UNDP programming tools and policies as outlined in Results-Based Management principles.
Maintain an optimum level of knowledge through continuous learning and staying abreast of UNDP programming practices.
Brief and consult with senior management on project progress.
Organize training, workshops, and capacity-building activities involving technical experts and stakeholders.
Identify, synthesize, and document best practices and lessons learned.
Participate in and contribute to knowledge networks and communities of practice.
Support the establishment of knowledge platforms and facilitate knowledge dissemination.
Promote advocacy on development trends and collaboration opportunities.

Qualifications and Experience

An advanced university degree (Master's degree or equivalent) in Economics, Project Management, Business Administration, Law, Political Sciences, Urban Planning, or a related discipline relevant to Sustainable International Development is required.
Alternatively, a first-level university degree (Bachelor's degree) in the aforementioned areas, combined with two additional years of qualifying experience, will be considered.
A minimum of 5 years of relevant work experience with an advanced university degree, or 7 years with a Bachelor's degree, in economics, project management, including planning, executing, and monitoring international or cross-border projects.
Proven experience in international affairs, government relations, or a related area is required.
Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is required.
Advanced knowledge of web-based management systems is required.
Experience working with networks and liaising with relevant counterparts is required.

Required Skills

Project Planning, Monitoring, Oversight, and Management
Coordination and Reporting
Analysis and Research, including Economic and Statistical Data Analysis
Policy Advice and Strategic Communication
Partnership Building and Management
Monitoring and Evaluation
Knowledge Facilitation and Capacity Building
Advocacy
Proficiency in MS Word and MS Excel
Advanced knowledge of web-based management systems
Relationship management
Results-based Management principles
Familiarity with UN policy
Prince2 or PMP certification (Desired)
Work experience with the UN and international organizations (Desired)
Experience with UN Results-based Management and Monitoring and Evaluation approaches (Desired)
Fluency in English and Arabic is required.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.

5-10 years

Riyadh

1 day ago

Office Manager

Supermicro

About the Role

Supermicro® is a leader in advanced server, storage, and networking solutions, recognized as one of the fastest-growing companies among the top 50 tech companies in Silicon Valley. With unprecedented global expansion, the company is seeking an organized and proactive Office Manager to oversee daily operations in Riyadh, Saudi Arabia. This hands-on and essential role is the backbone of the Riyadh branch, ensuring a smooth, efficient, and welcoming work environment for local employees and teams. The position requires a blend of facilities management, local vendor coordination, and essential administrative support, with a strong understanding of Saudi corporate regulations and government relations.

This role is crucial for fostering a professional, organized, and collaborative office environment that aligns with Supermicro's values and the local business landscape. You will play an active role in supporting the company's growth and technological innovation in the global market.

Key Tasks and Responsibilities

Oversee all office operations in Riyadh, including facilities management, maintenance, security, workspace setup, and vendor coordination to support a productive and professional work environment.
Manage essential administrative functions such as reception, mail and package processing, office supplies, equipment management, and general office logistics.
Support new employee onboarding and offboarding processes in collaboration with HR and regional leadership, including workspace preparation, access provisioning, IT coordination, and documentation.
Build and manage strong relationships with local Saudi vendors and service providers for facilities, catering, transportation, IT support, and other essential services, ensuring high service standards.
Coordinate internal and external meetings, client visits, training sessions, and company events held in Riyadh.
Manage office budgets, track expenses accurately, process invoices, and provide regular operational reports to management.
Ensure strict compliance with Saudi labor laws, health and safety standards, and company policies.
Provide comprehensive administrative and executive support, including calendar management, travel arrangements, expense reporting, and acting as a liaison with the Europe, Middle East HQ and global teams.
Contribute to fostering a positive, inclusive, and collaborative office culture that aligns with Supermicro's values and the local business environment.
Handle confidential information with the utmost discretion and maintain organized physical and digital records.

Qualifications and Requirements

Bachelor's degree in Business Administration, Office Management, or a related field, or equivalent practical experience.
Minimum of 5 years of experience in office management or senior administrative roles, preferably within a multinational tech company or a fast-paced GCC region environment.
Work experience in or with Saudi Arabia or the broader Middle East region is strongly preferred.
Excellent organizational skills, ability to multitask, and problem-solving skills with a keen attention to detail.
Proficiency in English (written and spoken). Arabic language skills are highly preferred for effective communication with local stakeholders, vendors, and authorities.
Proficiency in Microsoft Office 365 and comfort with modern office management tools.
A good understanding of Saudi labor law, Saudization requirements, and local business practices is a plus.
Strong communication skills with the ability to collaborate effectively with diverse international teams and local partners.
High integrity, professionalism, and confidentiality when handling sensitive information.
Flexibility and adaptability; availability outside standard business hours may be expected for events or urgent matters.

Core Competencies

Facilities Management
Vendor Coordination
Basic HR Support
Saudi Corporate Regulations
Government Relations
Administrative Functions
Office Logistics
Employee Onboarding
Employee Offboarding
Budget Management
Expense Tracking
Invoice Processing
Operational Reporting
Saudi Labor Regulations
Health and Safety Standards
Company Policies
Administrative Support
Executive Support
Calendar Management
Travel Arrangements
Expense Reporting
Office Culture Development
Handling Confidential Information
Record Keeping
Microsoft Office 365 Proficiency
Modern Office Management Tools
Knowledge of Saudi Labor Law
Understanding of Saudization Requirements
Familiarity with Local Business Practices
Interpersonal Skills
Problem-Solving Abilities
Attention to Detail
Multitasking Capability
Organizational Skills
Communication Skills

Work Environment and Location

This is a full-time role requiring presence in Riyadh, Saudi Arabia. The position demands flexibility and adaptability, with availability outside standard business hours potentially expected for events or urgent matters.

5-10 years

Riyadh

10 days ago

Duty Manager

The Ritz-Carlton Hotel Company, L.L.C.

About the Role

The Ritz-Carlton Hotel Company, *** is seeking a Duty Manager to join its team in Riyadh, Saudi Arabia. In this role, you will serve as the property's Manager on Duty, responsible for overseeing all hotel operations to ensure the consistent delivery of high standards of hospitality and service. This position requires a proactive leader to represent property management, effectively resolve guest and operational issues, and manage guest interactions within the lobby. You will also function as a Guest Relations Manager, diligently tracking and addressing service issues to maintain guest satisfaction.

The Ritz-Carlton is committed to creating exceptional experiences and setting the standard for luxury service worldwide. As part of our team, you will embody our "Gold Standards," including our Employee Promise, Credo, and Service Values, contributing to our reputation as a global leader in luxury hospitality.

Key Responsibilities

Serve as the property's Manager on Duty, overseeing all operations to ensure the highest levels of hospitality and service.
Represent property management in resolving guest or property-related situations.
Manage guest flow and direct visitors within the lobby.
Act as Guest Relations Manager, handling the tracking of service issues.
Maintain strong working relationships with all departments to support operations, goals, and expedite problem resolution.
Communicate any deviations from established norms to the appropriate department in a timely manner.
Distribute the MOD report to all departments daily.
Strive to improve service performance and ensure compliance with all policies, standards, and procedures.
Emphasize guest satisfaction during departmental meetings and focus on continuous improvement.
Understand and comply with loss prevention policies and procedures.
Review staffing levels to ensure guest service, operational needs, and financial objectives are met.
Review financial statements, sales and activity reports, and other performance data to measure productivity, assess goal achievement, and identify areas for cost reduction and program improvement.
Intervene in guest/associate situations as needed to maintain property integrity, achieve guest satisfaction, and preserve associate well-being.
Empower associates to provide excellent customer service.
Provide immediate assistance to guests as requested.
Display outstanding hospitality skills and set a positive example for guest relations.
Respond to and handle guest problems and complaints effectively.
Ensure associates understand customer service expectations and parameters.
Interact with customers regularly throughout the property to obtain feedback on product quality, service levels, and overall satisfaction.
Participate in the development and implementation of corrective action plans to improve guest satisfaction.
Record guest issues in the guest response tracking system.
Participate as needed in the investigation of associate and guest accidents.
Observe associate service behaviors and provide feedback.
Conduct regular inspection tours of the facility for appearance, safety, staffing, security, and maintenance.
Recognize the contributions of team members.
Ensure associates are cross-trained to support daily operations.
Ensure property policies are administered fairly and consistently, and that disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS), supporting the Peer Review Process.
Understand and, if necessary, implement all emergency plans, including those for accidents, death, elevator incidents, thefts, vicious crimes, bombs, fire, etc.

Qualifications and Requirements

High school diploma or GED; 4 years of experience in guest services, front desk, housekeeping, or a related professional area.
OR a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in guest services, front desk, housekeeping, or a related professional area.

Required Skills

Guest Services
Front Desk Operations
Housekeeping Management
Hospitality Expertise
Customer Service Excellence
Leadership and Team Management
Problem-Solving and Conflict Resolution
Effective Communication
Teamwork and Collaboration
Loss Prevention Strategies
Financial Statements Analysis
Human Resources Support
Safety Procedures
Emergency Plan Implementation

Work Environment and Details

This is a full-time, management position located in Riyadh, Saudi Arabia. The role requires 2-5 years of experience. The job number is 26071597, and the job category is Rooms & Guest Services Operations. This position is not located remotely.

2-5 years

Riyadh

E-commerce supervisor

REEF GROUP

About the Role

REEF GROUP is seeking a proactive and detail-oriented E-Commerce Supervisor to oversee the daily operations of their e-commerce platform. This role is crucial for ensuring the efficient execution of all operational activities, including managing product listings, maintaining inventory accuracy, streamlining order processing, and tracking shipments, with a continuous focus on enhancing the user experience. The E-Commerce Supervisor will collaborate closely with warehouse, marketing, customer support, and technical teams to uphold operational excellence and drive sales growth across the platform. The position emphasizes ensuring platform readiness, monitoring operational performance, resolving issues, and supporting continuous improvement initiatives to boost overall efficiency and customer satisfaction.

Key Responsibilities

Supervise the daily operations of the e-commerce platform, ensuring full readiness for sales by managing product availability, content accuracy, pricing, and promotions.
Monitor platform performance to guarantee smooth order processing, efficient payment flow, and accurate tracking.
Oversee the upload of products, ensuring accurate product information, descriptions, and images that align with brand standards.
Continuously monitor online inventory levels and ensure their alignment with warehouse stock and internal systems.
Supervise the entire order lifecycle from placement through to delivery, promptly resolving any delays or operational issues.
Coordinate with warehouses to ensure timely order fulfillment and efficiently handle returns or stock shortages.
Monitor and resolve issues related to payment gateways, shipping, and technical operations in collaboration with relevant partners and internal teams.
Ensure operational stability and minimize errors across orders, payments, and logistics.
Analyze user behavior on the platform and review product pages and offers to identify opportunities for improvement.
Track best-selling and slow-moving products, recommending operational actions to support sales performance.
Coordinate with marketing teams to ensure the platform is ready for campaigns, promotions, and seasonal activities.
Work closely with customer support to resolve customer complaints within target timelines.
Prepare weekly reports detailing orders, inventory, sales performance, and operational issues.
Support ongoing improvement initiatives and ensure adherence to e-commerce policies and procedures.
Document operational processes to ensure consistency and continuity.

Qualifications and Requirements

Diploma or Bachelor’s degree in E-Commerce, Business Administration, Information Systems, or a related field.
4 to 6 years of relevant experience in e-commerce operations.
Strong ability to manage daily operations and lead small teams.
Proficiency in analyzing store data and resolving operational issues.
Experience in managing products and online inventory with high accuracy.
Good understanding of payment integration, shipping processes, and order tracking.
Ability to enhance user experience through performance monitoring and optimization.
Strong communication skills to effectively coordinate with cross-functional teams.
Proficiency in both Arabic and English languages.

Relevant Skills

E-commerce Operations
Product Listings Management
Inventory Accuracy
Order Processing
Shipment Tracking
User Experience Improvement
Operational Excellence
Sales Growth
Platform Readiness
Operational Performance Monitoring
Issue Resolution
Continuous Improvement
Product Uploads
Brand Standards Alignment
Warehouse Coordination
Order Lifecycle Management
Returns Management
Payment Gateway Issues
Shipping Processes
Technical Operations
Operational Stability
User Behavior Analysis
Sales Performance Analysis
Cross-functional Collaboration
Campaign Readiness
Customer Support Coordination
Reporting
E-commerce Policies and Procedures
Operational Process Documentation
Data Analysis
Team Leadership
Communication
Platform Management
Order Management Systems (OMS)
Inventory Management Systems
User Experience Optimization
ERP Systems
Digital Analytics

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires experience ranging from 4 to 10 years in e-commerce operations, with the detailed requirements specifying 4-6 years, and the broader context suggesting 5-10 years of experience within this range.

5-10 years

Riyadh

4 days ago

IT Manager

Mantis

About the Role

Mantis Collection is seeking an experienced IT Manager to oversee the information technology function at Basiqat Resort by Mantis, located in the Riyadh Region of Saudi Arabia. This role is responsible for ensuring the reliable, secure, and efficient operation of all IT systems, directly supporting guest experiences and resort operations. The IT Manager will play a key role in maintaining technology stability, which is essential for service delivery and guest satisfaction in this environment.

Key Responsibilities

Oversee the installation, configuration, and maintenance of all IT systems and infrastructure.
Ensure the reliable operation of networks, servers, Wi-Fi, and telecommunications systems, focusing on high availability and rapid issue resolution.
Manage all hardware, software, and IT assets, including inventory and lifecycle management.
Maintain hospitality-specific systems such as Property Management Systems (PMS), Point of Sale (POS), and Customer Relationship Management (CRM).
Ensure seamless integration between operational systems and other departments.
Support system upgrades, new implementations, and provide troubleshooting for hospitality applications.
Maintain data integrity and optimize system performance for all IT applications.
Implement and maintain IT security policies and procedures to safeguard data and systems.
Monitor systems for vulnerabilities and ensure timely application of security updates.
Ensure compliance with relevant data protection standards and Accor's IT policies.
Manage access controls and user permissions.
Provide IT support to all resort departments and staff, managing helpdesk operations and incident resolution.
Train resort staff on the effective use of systems and digital processes.
Manage relationships with external IT vendors and service providers.
Oversee the procurement of IT equipment and software, ensuring cost-effectiveness.
Coordinate with regional and corporate IT teams to ensure alignment with group standards.
Manage cost-effective IT operations and IT-related contracts.
Lead IT-related projects, including facility setups and system rollouts, particularly during pre-opening phases.
Support digital transformation initiatives within the resort.
Evaluate and recommend new technologies to enhance guest and operational experiences.
Ensure the scalability and future-readiness of the resort's IT infrastructure.

Qualifications and Requirements

A minimum of 5 to 8 years of progressive IT experience, with a preference for experience in hospitality or resort environments.
Demonstrated experience in network administration, infrastructure management, and IT support.
A solid understanding of cybersecurity principles and data protection standards.
Experience in pre-opening or remote operational environments is highly desirable.
A degree in Information Technology, Computer Science, or a closely related field.
Relevant IT certifications such as Cisco, Microsoft, ITIL, or CompTIA are considered advantageous.
Strong troubleshooting, analytical, and problem-solving skills.
The ability to work independently and effectively in a remote or multi-site environment.

Required Skills

IT Systems and Infrastructure Management
Network Administration and Management
Server and Wi-Fi Management
Telecommunications Systems
Hardware and Software Management
IT Asset Management
Hospitality Systems (PMS, POS, CRM, Back-office Applications)
Cybersecurity Principles and Data Protection Standards
IT Security Policy Implementation and Enforcement
Accor IT Policy Compliance
Access Control and User Permissions Management
IT Support and Helpdesk Operations
Incident Resolution Processes
User Training on Systems and Digital Processes
Vendor and Stakeholder Management
Procurement of IT Equipment and Software
Cost-Effective IT Operations and Contract Management
Project Management
Digital Transformation Initiatives
Evaluation of New Technologies
Infrastructure Scalability and Future-Readiness
Troubleshooting, Analytical, and Problem-Solving Skills
Experience with Opera PMS and Micros POS is a plus.

Work Environment and Location

This is a full-time position located in Riyadh, Riyadh Region, Saudi Arabia. The role requires the ability to work effectively in a remote or multi-site environment, supporting a unique resort setting focused on conservation and sustainable tourism.

5-10 years

Riyadh

Remote Job

about 21 hours ago

Assistant Store Manager (Riyadh Park)

APM Monaco

About the Role

APM Monaco, a contemporary fashion jewelry brand established in 1982, embodies the lifestyle of Monaco and the South of France. We are seeking a dedicated Assistant Store Manager for our Riyadh Park location in Saudi Arabia. This role is integral to providing exceptional client engagement, cultivating strong in-store relationships, and contributing to the growth of the APM Monaco brand within the Saudi market.

Key Responsibilities

Support the Store-in-Charge in managing sales operations and driving store performance.
Analyze key performance indicators (KPIs) to identify opportunities for improvement and growth.
Assist in the creation and management of staff rosters to ensure optimal store coverage.
Implement and maintain visual merchandising standards to enhance product presentation and store aesthetics.
Contribute to the development and execution of customer relationship management (CRM) strategies.
Participate actively in team management, fostering a positive and productive work environment.
Engage clients with exceptional service, building rapport and ensuring a memorable shopping experience.
Contribute to achieving outstanding sales performance for the store.

Qualifications and Requirements

A genuine passion for the APM Monaco brand.
A minimum of 5 years of professional experience in luxury retail or fashion retail.
At least 2 years of experience in a managerial position within the retail sector.
A proven track record of achieving outstanding sales performance.
Demonstrated experience in customer relationship management (CRM).
Fluency in English is essential.
An approachable personality with a strong orientation towards customer service.

Required Skills

Sales Performance
Customer Relationship Management (CRM)
Sales Management
Operation Management
KPI Analysis
Rostering
Visual Merchandising
Team Management
Customer Service

Work Environment and Details

This is a full-time position based at the APM Monaco store in Riyadh Park, Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. APM Monaco offers a competitive compensation package.

5-10 years

Riyadh

10 days ago

Commercial Manager

Havelock One Interiors

About the Role

Havelock One Interiors, a leading turnkey fit-out service provider in the Middle East since 1998, is expanding its operations in Saudi Arabia. The company specializes in interior contracting and the manufacturing of bespoke joinery, metalworks, and sophisticated shop fittings. To support this growth, we are seeking experienced leaders to join our team. This role offers an established work environment and a loyal, respectful corporate culture, with opportunities to work on challenging projects across the country. The Commercial Manager will lead the commercial operations, oversee day-to-day activities, and focus on the long-term interests of the business. This includes setting strategic direction, managing key resources, ensuring policy compliance, and developing talent. The position requires fostering a high-performance culture and developing relationships to pursue new business opportunities while managing commercial aspects with internal and external stakeholders.

Key Responsibilities

Lead and manage the Commercial Department, ensuring clear definition of roles and responsibilities, regular performance reviews, and support for professional development.
Chair internal commercial review meetings, ensuring clear communication of commercial risks, opportunities, and project status to senior leadership.
Implement standardized commercial procedures across all projects, ensuring alignment with corporate policies and governance.
Collaborate with the estimating team to manage the end-to-end commercial aspects of projects.
Oversee the development and preparation of contractual and tender submission documents.
Negotiate and prepare guarantees with client representatives.
Maintain regular correspondence and meetings with clients, PQS, and Team Liaisons to ensure updated valuations and agreed final accounts.
Ensure contract execution and completion within the boundaries of the contract documentation.
Protect the company against liability for damages and penalties.
Maximize entitlements and recovery of incurred costs.
Periodically visit sites, communicating with Site Managers/Supervisors regarding progress and variations.
Measure and value new rates and variations.
Continuously estimate the final contract value.
Send contractor packages for pricing and evaluation before order placement.
Evaluate tender responses, adjudicate, negotiate, and appoint subcontractors/vendors as required.
Generate subcontractor documentation for payments, contra charges, and final accounts.
Monitor and report on costs against allowances and budgets.
Oversee the monitoring of labour and materials.
Delegate responsibilities within the Commercial Department as necessary.
Undertake value engineering initiatives.
Adopt a hands-on approach and commitment to providing a high-quality, client-focused service with an ethos of "right first time, on time."
Promote a customer service culture emphasizing client partnership through regular liaison.
Conduct proactive and regular risk assessments.
Mentor junior commercial staff and foster a collaborative, motivated, and high-performing team environment.

Qualifications and Requirements

More than 12 years of experience in a similar function, with significant experience in the fit-out industry.
Bachelor's degree in Civil Engineering or a similar degree in Quantity Surveying (preferred).
Proven experience in leading a commercial team and managing complex contract negotiations.
Strong decision-making ability and strategic thinking to align commercial goals with organizational objectives.
Ability to develop commercial strategies and mentor teams toward successful project delivery.
Knowledge of the full tender process and experience in value engineering.
Experience in analyzing trade comparisons.
Professionalism and strong work ethics.
Ability to communicate effectively both internally and externally in business English, both in writing and orally.
Commercially astute.
Team handling, leadership, and stakeholder management skills.

Required Skills

Commercial Operations Management
Strategic Direction Setting
Resource Management
Policy Compliance
Talent Development
Leadership
Guidance and Support
High-Performance Culture Development
Business Development
Stakeholder Management
Contract Negotiation
Tender Submission
Value Engineering
Risk Assessment
Team Handling
Proficiency in Microsoft Outlook, Word, and Excel
Effective Communication (written and oral)

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia, with projects located across the country. The ideal candidate will be flexible and adaptable to work on different projects nationwide. Havelock One Interiors offers opportunities to work on challenging projects in a key growth market.

+10 years

Riyadh

11 days ago

Cargo Freighter Operations Officer - Riyadh

Qatar Airways

About the Role

Qatar Airways is seeking a Cargo Freighter Operations Officer to join its Cargo Operations team in Riyadh, Kingdom of Saudi Arabia. This full-time position is crucial for ensuring the smooth and efficient operation of freighter services within the region.

Key Responsibilities

Ensure the smooth and efficient execution of all cargo operational functions related to freighter operations.
Oversee the safe and compliant building of all Unit Load Devices (ULDs), ensuring Ground Handling Agents (GHAs) adhere to Qatar Airways standards, with personal oversight of all freighter pallets on freighter flights.
Facilitate effective communication between the Sales department and GHAs, ensuring accurate booking priorities, clear Freighter Bill of Lading (FBL) instructions, correct handling of special cargo, and timely pre-alerts.
Prioritize the commercial maximization of flight loads and ensure no unnecessary mix loading is sent to the hub.
Understand the operational interface with the hub and proactively resolve potential issues before flight departure.
Direct staff and GHAs to achieve high service standards and optimize space and payload utilization through effective coordination.
Maintain freighter on-time performance and ensure ground operations do not cause delays.
Implement, establish, and monitor Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs) with GHAs in the region to ensure smooth cargo operations.
Minimize discrepancies and non-conformances to reduce claims and penalties, thereby improving customer satisfaction and reducing carrier liability.
Supervise overall cargo operations activities related to passenger flights operating at the station.
Ensure compliance with all relevant safety, security, quality, and environmental management policies, procedures, and controls.

Qualifications and Requirements

A Bachelor's Degree or equivalent qualification.
A minimum of 3 years of experience in the airline or airfreight industry.
Demonstrated knowledge of air cargo operations.
Familiarity with regulations concerning dangerous goods, live animals, and perishable cargo.
A very good command of both written and spoken English.

Required Skills

Cargo Operations
Dangerous Goods handling
Live Animal Regulations
Perishable Cargo handling
IATA Regulations
Safety Management
Security Management
Quality Management
Environmental Management

Work Context

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of experience in the airline or airfreight industry, with a strong understanding of air cargo operations and relevant regulations.

2-5 years

Riyadh

AsstMgr-Restaurants

W Hotels

About the Role

W Hotels is seeking an Assistant Manager for its Restaurants in Riyadh, Saudi Arabia. This full-time management position is responsible for overseeing daily restaurant operations, ensuring guest satisfaction, and contributing to a positive work environment. The role involves direct supervision of restaurant and bar areas, and potentially room service, to support the Food and Beverage department's overall success.

The ideal candidate will focus on driving guest and employee satisfaction, identifying training needs, and implementing strategies to achieve departmental objectives. This opportunity is within W Hotels, a globally recognized luxury hospitality brand, located in Riyadh's Financial District.

Key Responsibilities

Assist in the daily supervision of restaurant operations, including Restaurants/Bars and Room Service.
Support menu planning and ensure adherence to sanitation standards.
Provide on-the-floor assistance to servers and hosts during peak meal periods.
Strive for continuous improvement in guest and employee satisfaction.
Identify training needs and implement plans to achieve departmental objectives.
Handle employee questions and concerns, monitoring their performance to ensure expectations are met.
Provide constructive feedback to employees based on observation of service behaviors.
Assist in supervising daily shift operations and oversee restaurant areas in the absence of senior management.
Participate in department meetings, communicating a clear and consistent message regarding departmental goals.
Ensure all employees have the necessary supplies, equipment, and uniforms.
Communicate any issues regarding food quality and service levels to the Chef and Restaurant Manager.
Ensure compliance with all restaurant policies, standards, and procedures.
Monitor alcohol beverage service in compliance with local laws.
Manage operations to achieve or exceed budgeted goals.
Perform duties of restaurant employees and related departments as needed.
Open and close restaurant shifts.
Interact with guests to obtain feedback on product quality and service levels.
Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
Encourage employees to provide excellent customer service within established guidelines.
Handle guest problems and complaints, seeking assistance from supervisors when necessary.
Strive to improve service performance and set a positive example for guest relations.
Assist in reviewing comment cards and guest satisfaction results with employees.
Meet and greet guests.
Supervise ongoing training initiatives and utilize all available on-the-job training tools for employees.
Communicate performance expectations in accordance with job descriptions for each position.
Coach and counsel employees regarding their performance on an ongoing basis.
Provide information to supervisors, co-workers, and subordinates through various communication channels.
Analyze information and evaluate results to choose the best solution and solve problems effectively.
Recognize good quality products and presentations.

Qualifications and Requirements

High school diploma or GED; 4 years of experience in the food and beverage, culinary, or related professional area.
OR a 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or a related major; 2 years of experience in the food and beverage, culinary, or related professional area.

Required Skills

Food and Beverage Operations
Culinary Knowledge
Menu Planning
Sanitation Standards
Guest Satisfaction
Employee Satisfaction
Training and Development
Supervision and Leadership
Operations Management
Customer Service Excellence
Problem-Solving
Human Resources Management

Work Environment and Location

This is a full-time management position located in the Financial District of Riyadh, Saudi Arabia. The role operates within the Food and Beverage & Culinary category.

Marriott International is an equal opportunity employer committed to diversity and inclusion.

2-5 years

Riyadh

Facility Development Expert

AVATR Global

About the Role

AVATR Global, a premium luxury electric vehicle brand established in 2018, is seeking a skilled Facility Development Expert to join our team in Riyadh, Saudi Arabia. We are focused on creating "emotionally intelligent" vehicles through innovative design and advanced smart technology, aiming to redefine the future of driving and establish a leading global luxury EV brand. This role is integral to developing and managing our retail store infrastructure across the MEA region, ensuring alignment with our premium brand image and adaptation to local market conditions.

Key Responsibilities

Formulate store construction standards and specifications tailored for the MEA market, addressing local climate challenges such as high temperatures, sand, and dust.
Design store imagery and experience spaces that strictly align with the premium tone and brand identity of AVATR.
Manage the complete lifecycle of new store projects, from initial site selection and design through to construction execution.
Coordinate effectively with local design teams, construction units, and supplier resources to ensure seamless project progression.
Monitor project progress and quality to guarantee timely and high-standard delivery of all facilities.
Establish comprehensive store acceptance standards and detailed checklists for final inspections.
Lead the final inspection of completed stores to ensure full compliance with AVATR brand standards and all relevant local regulations.
Provide essential pre-opening support, including coordination of staff training and preparation of necessary materials.
Establish a regular inspection mechanism and evaluation system for ongoing store operations to maintain brand consistency.
Supervise dealers to ensure strict adherence to all store management and operational standards.
Conduct on-site inspections to uphold consistent operational quality across all locations.
Optimize store layouts and experience designs based on MEA consumer preferences and market insights.
Formulate maintenance standards for special equipment, particularly those suited for local high-temperature environments.
Optimize after-sales service area configurations to meet the specific needs of local customers.

Qualifications and Requirements

Bachelor's degree or above in Architecture, Engineering Management, Marketing, or a related field.
A minimum of 5 years of experience in retail store construction or project management.
Proven experience in the construction of automotive 4S dealerships or premium brand experience stores.
Deep understanding of the full retail store construction process and construction management principles.
Mastery of store design principles and brand image standards.
Strong project management and cost control capabilities.
Familiarity with construction project acceptance standards and processes.
Fluent English communication skills, capable of conducting technical engineering and business discussions.
Understanding of MEA construction regulations and building codes.
Familiarity with the local building materials market and supplier landscape.
Willingness to adapt to long-term, project-based business travel within the region.
Proficiency in AutoCAD and other design software for reviewing construction drawings.
Mastery of project management tools and methodologies.
Understanding of equipment and system requirements related to store operations.
Solid knowledge of quality control and safety management principles.
Detail-oriented with a strong emphasis on quality control.
Excellent communication, coordination, and problem-solving skills.
Ability to thrive in a high-pressure project management environment.
Strong cross-cultural collaboration and team management capabilities.
Prior experience in store construction specifically within the Middle East and Africa region is preferred.
In-depth knowledge of local construction regulations and acceptance standards is preferred.
Knowledge of New Energy Vehicle (NEV) charging facility construction is preferred.
Experience managing international brand store construction projects is preferred.

Required Skills

AutoCAD and design software proficiency
Project Management Tools and Methodologies
Quality Control
Safety Management
Communication and Coordination
Problem-solving
Cross-cultural Collaboration
Team Management

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role requires willingness to adapt to long-term, project-based business travel within the MEA region.

5-10 years

Riyadh

about 21 hours ago

Production Supervisor

New

Candy Trading and Industrial Company

Direct supervision of branches or sites affiliated with the region.
Follow up on employee performance and evaluate productivity and commitment.
Ensure the application of approved policies and procedures.
Address operational issues and take corrective actions as needed.
Conduct periodic field visits to branches and prepare reports.
Monitor key performance indicators and achieve set goals.
Coordinate with various departments to support workflow.
Follow up on recruitment, training, and development needs for employees.
Ensure high-quality customer service.
Submit periodic reports and recommendations to management

2-5 years

Al Nakhbah, Riyadh

5 days ago

People & Culture Manager (Saudi National)

Mantis

About the Role

Mantis is seeking a dedicated People & Culture Manager, specifically a Saudi National, to join the team at Basiqat Resort by Mantis in Riyadh, Saudi Arabia. This role is responsible for shaping and nurturing the team experience, focusing on a culture of purpose, connection, and care. The position requires an individual adept at building foundational people practices, recognizing that exceptional guest experiences stem from empowered teams. The People & Culture Manager will collaborate closely with the General Manager and leadership team to implement the Mantis ethos through human-centered practices, adapted for a remote mountain resort environment.

Mantis Collection is a conservation-focused hotel brand offering eco-lodges and curated eco-escapes in remote locations. Since 2000, Mantis has provided sustainable travel experiences. As part of Accor, Mantis operates in over 110 countries.

Key Responsibilities

Implement the Mantis philosophy throughout the employee lifecycle.
Foster a strong sense of belonging within a remote resort setting.
Promote a culture of respect, curiosity, and sustainability.
Collaborate with leadership to cultivate a positive, purpose-driven workplace.
Manage end-to-end recruitment for a diverse resort team.
Develop talent pipelines suitable for remote destination operations.
Deliver onboarding experiences that connect employees to the resort's narrative and environment.
Liaise with regional talent teams to attract suitable candidates.
Design and deliver learning experiences to enhance confidence, capability, and craft.
Support leaders in coaching, feedback, and team development initiatives.
Encourage continuous learning aligned with service excellence and sustainability.
Ensure efficient HR operations, compliance, and employee documentation according to KSA labor laws.
Manage employee relations with fairness, empathy, and consistency.
Partner with Finance and leadership on workforce planning and reporting.
Develop initiatives to support wellbeing, engagement, and connection in a remote environment.
Strengthen team culture through meaningful interactions and communication.
Contribute to creating a workplace where employees are motivated to stay and grow.

Qualifications and Requirements

5-10 years of experience in People & Culture or HR.
Essential experience within hospitality, resorts, or lifestyle-led destinations.
Experience in remote or resort environments is strongly preferred.
A solid understanding of Saudi Labour Law or GCC HR frameworks is required.
Background in pre-opening or high-growth environments is advantageous.
A naturally collaborative, grounded, and people-centered approach is necessary.
Crucial ability to build trust and influence across diverse teams.
Comfort working in evolving, fast-paced environments is expected.
A degree in HR, Hospitality, or Business is required; CIPD or equivalent is a plus.

Required Skills

People & Culture / HR expertise
Hospitality industry knowledge
Resort operations understanding
Experience with lifestyle-led destinations
Familiarity with remote or resort environments
Proficiency in Saudi Labour Law
Knowledge of GCC HR frameworks
Experience in pre-opening environments
Experience in high-growth environments
Skills in building trust
Ability to influence diverse teams
Adaptability to evolving, fast-paced environments
Proficiency in employee journey management
Recruitment and selection skills
Talent pipeline development
Onboarding process design and implementation
Learning experience design
Coaching and mentoring abilities
Effective feedback delivery
Team development strategies
HR operations management
Employee relations management
Workforce planning and analysis
Wellbeing initiative development
Engagement initiative design
Strong communication skills

Work Environment and Company Culture

This is a full-time position based in Riyadh, Saudi Arabia. Joining Mantis means becoming part of a brand committed to conservation and community engagement. The role offers opportunities for progression within a global network of brands. Employees benefit from learning opportunities designed to broaden skillsets and foster development. The culture encourages individuality and collaboration among bright minds in an innovative environment.

5-10 years

Riyadh

Remote Job

about 21 hours ago

Project Director (AIRPORTS / AVIATION)

Parsons Corporation