Operations Manager Jobs in Riyadh

About the Role

D360 Bank is seeking a dedicated Manager - Tanfeeth to oversee and manage all activities associated with the Tanfeeth program. This role is instrumental in supporting the program's objectives and ensuring the timely, high-quality execution of all related processes. The successful candidate will be responsible for case closure, liaising with the Saudi Central Bank (SAMA), and monitoring the program's technical aspects.

Key Responsibilities

• Manage all Tanfeeth program activities, ensuring tasks and alerts are handled in strict accordance with program guidelines.
• Ensure the timely completion of all Tanfeeth alerts within SAMA's stipulated turnaround times and promptly resolve any arising issues.
• Communicate effectively with SAMA regarding actions required for cases related to Tanfeeth instructions.
• Liaise with the SAMA Technical team to address any technical issues encountered with the Tanfeeth system or WatheegEdge.
• Collaborate with other departments to promptly address any requirements or dependencies associated with Tanfeeth alerts.
• Work cross-functionally to facilitate the smooth processing of Tanfeeth-related activities and alerts across various teams.
• Maintain accurate and comprehensive records of all Tanfeeth-related activities, including alerts, escalations, and their resolutions.
• Handle requests and monitor activities within the Tanfeeth Portal and SAMA Net Portal, ensuring all requests are processed accurately and on time.
• Manage requests within the Watheqedge System and follow up with relevant stakeholders to ensure prompt resolution and provide status updates.
• Communicate with SAMA to discuss issues pertaining to SAMA Net cases and manage their closure in compliance with all rules and regulations.
• Provide support for compliance-related requests, ensuring they are addressed in a timely and compliant manner.
• Support the bank by mitigating the risk of exposure to failures in executing Tanfeeth and SAMA Net instructions, thereby preventing irregularities and reputational risks.
• Escalate any potential inability to meet SAMA requirements or respond to SAMA cases to the Head of Tanfeeth.
• Manage Tanfeeth and SAMA Net Dashboards on a 24/7 basis and escalate any abnormal traffic of cases.
• Provide on-the-job training and awareness to newly joined Tanfeeth staff and monitor their performance as needed.
• Perform any other duties assigned by the line manager that are related to the nature of the work.
• Enforce, incorporate, and comply with all necessary controls and related information security policies, procedures, practices, training, reporting, personal due diligence, and vigilance within departmental/unit activities and operations.

Qualifications and Requirements

• A tertiary-level qualification from an internationally recognized institution is preferred.
• Recommended experience of 3 to 5 years in the same or a similar domain.
• Proven experience as a professional capable of delivering on difficult technical tasks.
• Experience in project implementation is required.
• Must be self-sufficient at work and capable of taking responsibility for small projects.
• Previous experience providing technical supervision to junior staff is beneficial.

Required Skills

• Data Collection and Analysis
• Ethical Culture
• Regulatory Compliance
• Collaboration
• Communication
• Digital Fluency
• Teamwork
• Attention to Details
• Intellectual curiosity
• Strong organizational skills
• Meticulous attention to detail
• Ability to handle sensitive information with discretion and integrity

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 2-5 years of relevant experience.

About the Role

AtkinsRéalis is seeking an experienced Project Manager to join its team in Riyadh, Saudi Arabia. This role is integral to the successful delivery of large-scale, multi-disciplinary projects within the Kingdom of Saudi Arabia and the wider GCC region. The ideal candidate will possess a proven track record in managing complex projects from inception to completion, ensuring timely delivery, adherence to budget, and high client satisfaction.

As a Project Manager at AtkinsRéalis, you will lead project teams, manage client relationships, and oversee all aspects of project execution. You will contribute to the company's mission of engineering a better future by connecting people, data, and technology to transform infrastructure and energy systems.

Key Responsibilities

• Communicate project scope, fee, deliverables, and program to the project team through effective Project Kick-Off meetings and regular updates.
• Manage sub-consultant agreements and payments, providing technical oversight through the Design Management function.
• Ensure the Project Execution Plan comprehensively addresses design management requirements, including integration and interface management between client needs and sub-consultant design packages.
• Support the Project Director in the production of project management documentation and standard forms.
• Assist in the identification and proactive management of project risks.
• Support the Project Director in identifying and managing scope changes and extensions.
• Identify resourcing issues and requirements, coordinating these effectively with Technical Team Leads.
• Escalate critical issues to the Project Director as and when required.
• Provide timely internal and external monthly reporting by implementing a planned delivery schedule for routine reporting activities.
• Ensure adherence to Quality Systems processes throughout project delivery.
• Undertake debrief sessions with the client upon project completion.
• Assist in managing projects financially, technically, and contractually.
• Monitor Design Team progress and costs, highlighting deviations from the plan and coordinating with Project Technical Leads to mitigate potential over-runs or underspends.
• Proactively manage risks using provided tools and through regular team and client engagement, updating contingency requirements at least once per design stage.
• Drive the change process and be responsible for the compilation of variations.
• Liaise and interact with the client on the technical delivery components of the project.
• Establish project objectives, develop project plans, manage project budgets, and oversee project scheduling in collaboration with the Atkins team and the client.
• Manage the project team, ensuring timely completion of tasks and maintaining constant communication.
• Develop contingency plans and ensure health and safety standards are followed.
• Ensure adherence to Atkins' project management methodology requirements.

Qualifications and Requirements

• A minimum of 8 years of experience within the Middle East.
• At least 4 years of experience in the role of Assistant Project Manager (APM) or Project Manager (PM).
• Experience in managing large-scale multi-disciplinary projects within KSA and the GCC Region.

Required Skills

• Project Management
• Design Management
• Risk Identification and Management
• Scope Management
• Financial Management
• Client Management
• Quality Systems
• Reporting
• Contractual Management
• Commercial Acumen
• Health and Safety Standards

Work Environment and Benefits

This is a full-time position based in Riyadh, Saudi Arabia. AtkinsRéalis offers a tax-free salary, life insurance coverage, medical insurance, annual leave balance, a company gratuity scheme, a discretionary bonus program, and an annual flight contribution. Additional benefits include transportation and housing allowances. Employees also have access to a Wellbeing Program providing 24/7 support from specialists in finance, legal matters, family care, personal health, fitness, and nutrition.

About the Role

Stranger Soccer is seeking an ambitious individual to serve as the License Owner / Operator in Riyadh, Saudi Arabia. This position offers the opportunity to establish and manage Stranger Soccer's football experience platform within the local community. The role involves leading the expansion of a global brand by implementing a proven model for accessible, high-quality casual football.

This opportunity is suited for individuals with a strong understanding of football culture and local market insights, who are driven to build a significant business venture. While operating independently, the License Owner / Operator will receive comprehensive support from Stranger Soccer's headquarters, including an operational playbook, technological tools, and strategic guidance. The position is designed for those seeking ownership and the chance to redefine engagement with the sport.

Key Responsibilities

The License Owner / Operator will be responsible for the comprehensive management and growth of the Stranger Soccer operation in Riyadh. Key duties include:

• Establishing and operating a complete football ecosystem within the city, ensuring a consistent and high-quality player experience.
• Overseeing all business aspects, from initial setup to ongoing operations and strategic development.
• Implementing marketing initiatives to build brand awareness and attract players.
• Recruiting and managing a local team to support operational needs.
• Ensuring the effective functioning of the mobile app for player bookings and game management.
• Leveraging the Stranger Soccer platform and operational playbook to achieve business objectives.

Required Qualifications

Successful candidates will possess the following:

• A deep understanding and passion for football and its culture.
• Strong local insight into the Riyadh market and community.
• Demonstrated leadership capabilities.
• Proven business experience with a strategic mindset.
• An entrepreneurial spirit and readiness to operate independently.
• A desire for ownership, impact, and tangible results.

Skills Profile

• Leadership
• Business Acumen
• Entrepreneurial Mindset
• Operations Management
• Marketing Strategy
• Team Recruitment and Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 0-1 years of experience, with a focus on entrepreneurial drive and potential. Stranger Soccer is a global brand with a successful model for scaling casual football experiences, having launched in over 10 cities and facilitated more than 100,000 games worldwide.

Interested candidates can learn more and express their interest by visiting ******************* and clicking "Bring Stranger Soccer to Your City".

About the Role

Motorola Solutions is looking for a specialized Service Delivery Manager to oversee the operational health and lifecycle support of customer systems. This vital role ensures consistent service delivery in line with contractual obligations, focusing on customer success and continuous quality improvement. The Service Delivery Manager acts as the primary interface between Motorola Solutions and its customers, fostering strong relationships and advocating for customer needs within the organization. This position is essential for managing and guiding specialized technical team leaders, including Incident Managers, Support and Operations teams, Upgrade and Deployment leads, KPI and Analytics Reporting leads, Drive Test leads, and Knowledge Transfer leads. The role is critical for the seamless operation of Mission Critical Push-to-Talk (MCPTT) applications and supports a 24/7 operational environment.

Key Tasks and Responsibilities

• Provide oversight of the operational health of customer systems from service delivery to lifecycle support.
• Ensure and manage internal and external resources for service delivery and maintain compliance with customer contractual obligations.
• Establish standard procedures to ensure consistent high service performance and monitor employee performance.
• Evaluate customer feedback to develop and implement quality improvement processes.
• Oversee the dedicated Upgrade and Deployment team responsible for implementing software patches, rollbacks, updates, and deployments across all lab and production systems.
• Guide the KPI and Analytics Reporting team to generate comprehensive system performance reports, Kodiak Analytic reports, and Drive Test reports to ensure service quality and compliance with Service Level Agreements (SLAs).
• Oversee the verification of change management, Wave mobile application acceptance testing, and drive test processes in coordination with third-party vendors.
• Manage the Knowledge Transfer lead to facilitate comprehensive user engagement, onboarding, fleet mapping, and ongoing customer training development.
• Collaborate closely with the Customer Success Manager (CSM), Incident Managers, and supporting functions (HR, Commercial, Procurement) to align strategic goals and ensure continuous service improvement.
• Facilitate customer success by adhering to global service delivery processes.
• Act as the key interface between Motorola Solutions and the customer.
• Lead the transition and transformation of project operations into managed services.
• Ensure that procedures and plans established for the customer align with organizational goals and are fully implemented to achieve service level objectives.
• Attend important meetings on behalf of the service delivery team or assign representatives.
• Provide recommendations for changes to technology or procedures for the customer.
• Prepare and present periodic reports to customer stakeholders.
• Analyze system performance and facilitate improvement recommendations.
• Propose new strategies to maintain or improve service delivery quality and reduce costs.
• Conduct regular research and attend seminars to learn improved service delivery procedures and processes.
• Collect data and information on customer satisfaction, inquiries, and complaints.
• Plan, manage, and execute customer meetings to present service delivery reports and improvements.
• Ensure permanent customer satisfaction and continuously collect data on customer satisfaction, inquiries, and complaints.
• Maintain a positive relationship with customers.
• Identify customer needs and ensure the service provider can meet them through an appropriate catalog of services.
• Act as a customer advocate within Motorola Solutions and represent Motorola Solutions to the customer.
• Support the customer in maximizing the benefits and outcomes of managed services.
• Conduct analysis of issues and problems.
• Lead escalation efforts across internal functional groups to resolve issues impacting service or customer business.
• Provide support regarding contractual obligations and SLAs.
• Educate service delivery team members on new plans and their impact on service delivery.
• Evaluate individual and team performance of team members.
• Organize and chair meetings with the service delivery team.
• Responsibility for training service delivery resources.
• Prepare and present reports on team performance and service delivery metrics.

Qualifications and Requirements

• Diploma or Degree in Engineering (Electrical) or a related discipline.
• ITIL v4 certification.
• High level of understanding of communication systems and IP networks.
• Minimum of 2 years of experience in project planning and transition to operations and maintenance phase.
• Minimum of 5 years of experience in managing a service delivery team, ideally with a focus on operations and maintenance.
• High-level experience in telecommunications or public safety.
• Excellent theoretical and practical problem-solving skills.
• Ability to work independently.
• Technical proficiency.
• The candidate will be subject to local Saudization requirements, which may require specific educational degrees related to the role to obtain a work permit.

Required Skills

• Communication Systems
• IP Networks
• Service Delivery Operations
• Customer Success
• Quality Improvement
• Change Management
• Performance Monitoring
• Reporting
• Analytics
• Knowledge Transfer
• User Engagement
• Training Development
• Cross-functional Collaboration
• Problem Solving
• Teamwork
• Planning
• Time Management
• Prioritization
• Multitasking
• Meeting Deadlines
• Customer Service
• Consulting
• Coordination
• ITIL v4
• Excellent communication skills (verbal, written, and presentation in both English and Arabic).
• Excellent customer service skills with a focus on complete customer satisfaction.
• Effective consulting and coordination skills.
• Good planning and time management skills.
• Ability to prioritize, multitask, and meet deadlines.
• Developed interpersonal and teamwork skills.

Additional Role Information

This role is a Service Delivery Manager position at Motorola Solutions Arabia, Inc., Saudi Branch, based in Riyadh, Saudi Arabia. The position requires 5-10 years of experience and is full-time. Travel may be required 25-50% of the time, with local transportation provided. This position is intended for experienced individuals.

About the Role

Oivan is seeking an experienced Operations Lead to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing daily operations, ensuring service delivery, maintaining platform reliability, and driving continuous improvement for the Sakani and Ejar platforms. The Operations Lead will focus on guaranteeing platform availability, achieving operational excellence, managing incidents, preparing for disaster recovery, and fostering collaboration across business, development, infrastructure, security, QA, and external vendor teams. Reporting to the IT Operations Manager or Head of Technology Operations, this full-time position requires a strategic thinker with proven experience in managing complex IT environments and a strong understanding of operational governance, service reliability, and platform operations.

Key Responsibilities

• Lead comprehensive operational support for the Sakani and Ejar platforms, ensuring continuous availability, stability, optimal performance, and reliability.
• Oversee the management and health of production and non-production environments.
• Monitor and report on key operational performance indicators (KPIs), Service Level Agreements (SLAs), and service health metrics.
• Drive and implement initiatives for continuous service improvement across all operational aspects.
• Lead and coordinate Major Incident Management activities for swift and effective resolution of critical issues.
• Manage incident escalations across Development, Infrastructure, Database, Security, and Vendor teams.
• Conduct Root Cause Analysis (RCA) for incidents and ensure implementation of corrective and preventative actions.
• Track recurring issues and champion the development of long-term solutions to enhance platform stability.
• Oversee production deployments, releases, and scheduled maintenance activities with minimal service disruption.
• Ensure operational readiness for all major releases, including reviews of implementation and rollback plans.
• Ensure strict compliance with established change management processes and governance standards.
• Collaborate with DevOps teams to enhance automation, improve reliability, and optimize operational efficiency.
• Ensure the maintenance and enhancement of monitoring, logging, alerting, and observability capabilities.
• Provide support for Kubernetes, cloud infrastructure, CI/CD pipelines, and general platform operations.
• Drive operational excellence through strategic implementation of automation and process optimization.
• Lead Disaster Recovery (DR) planning, testing, and execution activities to ensure business continuity.
• Ensure Recovery Time Objective (RTO) and Recovery Point Objective (RPO) targets are consistently met during DR events.
• Maintain up-to-date operational runbooks and recovery procedures.
• Coordinate periodic DR drills and readiness assessments.
• Act as the primary operational point of contact for business and technical stakeholders.
• Coordinate with internal teams, external vendors, and service providers to ensure seamless operations.
• Prepare and present operational reports, service reviews, and executive updates.
• Facilitate operational governance and service review meetings.
• Manage vendor performance against agreed SLAs, ensuring service quality and responsiveness.
• Coordinate operational activities with third-party providers and handle escalations.
• Monitor platform performance, utilization, and capacity trends to identify potential issues and optimization opportunities.
• Identify and address performance bottlenecks.
• Plan for future capacity requirements and scalability improvements.
• Ensure compliance with organizational policies, security standards, and regulatory requirements.
• Support security audits, risk assessments, and compliance initiatives.
• Track and actively mitigate operational risks.

Qualifications and Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or a closely related field.
• A minimum of 8 years of progressive experience in IT Operations, Service Delivery, Infrastructure Management, or DevOps roles.
• A minimum of 3 years of experience in a leadership or management capacity.
• Proven experience managing large-scale enterprise platforms and critical business services.
• Demonstrated experience working effectively with cross-functional teams and managing relationships with external vendors.

Required Skills

• Operations Management
• Service Delivery
• Reliability Engineering
• Continuous Improvement Methodologies
• Incident Management
• Disaster Recovery Planning and Execution
• Cross-functional Collaboration
• Root Cause Analysis (RCA)
• Release Management
• Change Management
• DevOps Principles and Practices
• Automation Strategies
• Kubernetes
• Cloud Infrastructure Management
• CI/CD Pipeline Management
• Business Continuity Planning
• Stakeholder Management
• Vendor and Service Management
• Performance Management
• Capacity Planning
• Security Best Practices
• Risk Management
• Compliance Management

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves close collaboration with various internal teams and external vendors.

About the Role

Stranger Soccer is expanding its global presence and is seeking a dynamic and entrepreneurial License Owner to establish and operate its business in Riyadh, Saudi Arabia. This is an opportunity for an individual passionate about football (soccer) and business to own and manage their own venture within the framework of a growing international brand. The role is designed for someone who wants to be at the forefront of bringing the world's most popular sport to a wider audience in an accessible and engaging way.

Stranger Soccer's mission is to make playing football as easy as going for a jog, and its vision is a world where playing football is as popular and widespread as watching it. With a successful track record of over 100,000 games run in more than 10 cities globally, Stranger Soccer offers a proven platform and mobile app for users to discover, book, and play football games.

Key Responsibilities

• Bring the Stranger Soccer brand and business to life within the assigned city of Riyadh.
• Recruit, train, and lead a small central team of 2-3 individuals, as well as a few freelance Official Hosts, to successfully launch and manage operations.
• Identify and secure prime locations at football venues to host Stranger Soccer games.
• Engage in creative sales and marketing initiatives, both digital and hands-on, to introduce customers to the platform as a convenient and preferred way to play.
• Oversee a schedule of games, ensuring customer satisfaction and encouraging repeat participation.
• Leverage the strong backing and strategic direction provided by the Singapore headquarters, which includes a dedicated operations and technology support team.

Qualifications and Requirements

• A genuine passion for football (soccer) and a strong connection to the local football scene in Riyadh.
• A solid business background, with experience ideally in management and customer service.
• Demonstrated entrepreneurial background or a strong entrepreneurial spirit.
• A commitment to owning, driving, and scaling the Stranger Soccer brand within the Riyadh market.
• A strong drive and hunger to succeed, as financial compensation will be directly proportionate to hard work, business acumen, and overall effectiveness.

Required Skills

• Business Management
• Customer Service
• Entrepreneurship
• Sales
• Marketing
• Leadership
• Team Management

Additional Information

This is a full-time position based in Riyadh, Saudi Arabia. The role requires 5-10 years of relevant experience. Interested candidates are encouraged to visit *******************, specifically the "Bring Stranger Soccer to your City" section, to learn more about this opportunity. If the role appears to be a good fit, please fill out the form on the website to officially express your interest. It is also recommended to download and explore the Stranger Soccer mobile app.

About the Role

Bechtel Corporation is seeking a Materials Manager for the Ar Rjum Project in Riyadh, Saudi Arabia. This full-time, office/project-based position is essential for ensuring the overall effectiveness of materials management activities during the front-end stage of a significant greenfield gold project. The role involves providing expertise, advice, and direction, establishing policy, and monitoring the development of execution plans for both automated and manual material management and inventory control systems, in strict accordance with project and corporate processes and procedures.

The Ar Rjum Project is a substantial undertaking in the Central Arabian Gold Region, located approximately 200 km northeast of Taif. It involves the development of a greenfield gold mine with multiple open-pit operations, a processing plant, tailings management facilities, and extensive supporting infrastructure.

Key Responsibilities

• Provide expertise, advice, and direction for project and field materials management activities during the front-end stage to ensure organizational effectiveness across all responsible functions.
• Establish policy and monitor the development of execution plans involving automated and manual material management and inventory control systems in accordance with project and corporate processes and procedures.
• Plan, direct, coordinate, and monitor personnel actions for material management staff.
• Maintain direct working relationships with Project Management, Project and Field Engineering, Construction, Project Controls, Project and Field Procurement personnel, and the Customer to ensure mutual understanding and attainment of materials management objectives.
• Review the initial master schedule, detailed timing, and sequence of each functional group, along with actual progress, to confirm that materials meet required delivery dates, and participate in contingency planning for schedule revisions.
• Ensure adherence to the Project Execution Plan and that key activities are performed in the correct sequence.
• Coordinate the project plan for identifying major equipment and bulk materials with Engineering, ensuring compatibility of tag numbers with automation programs and identifying importable data.
• Collaborate with the DSCS automation coordinator to ensure proper data flow from Engineering to populate all Supply Chain systems.
• Utilize the materials components of the project Automation Plan to monitor related data transfers between functional groups.
• Ensure that items on the equipment list are identified for requisition and purchase, with requisition issue dates supporting project detail schedules, and deploy Project Pre-Buy strategy as required.
• Monitor Engineering progress in the preparation and issuance of material requisitions and identify any bespoke or lengthy approval requirements that could impact timely engineering deliverables.
• Issue the Material Responsibility Matrix (MRM) to reflect agreed divisions of functional responsibilities for material activities.
• Prepare and implement project-specific Materials Management Plans, including automation interfaces, in accordance with Corporate policy.
• Interface between Construction and Procurement functions to identify, requisition, and establish delivery dates for material requirements resulting from design changes, rework, or scope changes.
• Monitor Procurement reports and activities to ensure purchasing and expediting effectively maintain milestone schedule dates.
• Review jobsite plans for the adequacy of material warehousing, maintenance, control, and handling, ensuring efficient material issue to Construction.
• Coordinate with Construction and Field Procurement on plans for material identification, availability, and equipment requiring special handling at the site.
• Formulate specialized training and career development programs for assigned material management personnel.
• Prepare annual performance reviews for assigned Material Planners and Coordinators.
• Prepare or assist in the preparation of work hour estimates and organizational charts, obtaining management approval and coordinating timely staffing.
• Monitor personnel utilization throughout the project duration.
• Develop, execute, and maintain the Field Material Procedure to ensure proper material handling and compliance.

Qualifications and Requirements

• Requires a bachelor's degree (or international equivalent) and 10-13 years of relevant experience, or 14-17 years of relevant work experience.
• Experience with applicable Bechtel policies, instructions, and Procurement procedures and guidelines is highly desirable.
• Prior experience in major global, direct hire, and contract management projects, including Engineering, Procurement, and materials control activities.

Required Skills

• Materials Management
• Procurement Operations
• Engineering and Construction Activities
• Supply Chain Management
• Inventory Control
• Project Management
• Data Systems
• Advanced knowledge of all procurement operations related to material management at various office locations.
• Advanced knowledge of Engineering and Construction activities and deliverables, including Standard Work Process Procedures related to materials management functions.
• Effective collaboration and coordination with Construction and Field Procurement.

Work Environment and Location

This is a full-time, office/project-based role located in Riyadh, Saudi Arabia. Relocation is authorized for international candidates on a single status basis.

About the Role

Fairmont Hotels & Resorts is seeking a Director of SPA to lead its luxury wellness facility in Riyadh, Saudi Arabia. This role is responsible for creating and implementing innovative wellness strategies, ensuring exceptional guest experiences, and driving business growth. The Director of SPA is integral to the operations team, ensuring all spa and wellness services are delivered at the highest levels of quality and guest satisfaction.

Key Responsibilities

• Develop and execute a comprehensive spa and wellness strategy aligned with the brand's luxury positioning.
• Oversee daily spa operations, ensuring the highest standards of service, hygiene, and safety.
• Create unique wellness experiences that reflect local culture and global trends.
• Lead, mentor, and inspire a team of spa professionals to deliver exceptional customer service.
• Manage the spa's financial performance, including budgeting, forecasting, and P&L responsibility.
• Drive marketing initiatives and partnerships to increase spa visibility and revenue.
• Implement sustainable practices and ensure compliance with industry regulations.
• Collaborate with cross-functional teams to integrate spa services into the overall guest experience.
• Stay abreast of industry trends and introduce innovative treatments and programs.
• Ensure cultural sensitivity and adaptability in all aspects of spa operations.
• Monitor spa workflow, maintaining compliance with hygiene and safety standards.
• Effectively lead and mentor the spa team, and resolve operational issues to guarantee an exceptional guest experience.
• Regularly communicate with the team and other departments to enhance performance and elevate service levels.

Qualifications and Requirements

• Proven experience in spa management or luxury hospitality, with a track record of successful leadership.
• A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
• Spa management certifications are a plus.
• Strong financial acumen with experience in P&L management and revenue growth strategies.
• Excellent team leadership and mentoring skills.
• Proficiency in business planning, budgeting, and operational efficiency.
• In-depth knowledge of spa treatments, therapies, and wellness program development.
• Experience in marketing, branding, and customer service excellence in a luxury environment.
• Demonstrated ability to create and implement innovative wellness strategies.
• Strong understanding of sustainability practices in the spa industry.
• Cultural sensitivity and awareness, with the ability to work in a multicultural environment.
• Proficiency in English is required.
• Arabic language skills are highly desirable.
• Adaptability and resilience in a dynamic, fast-paced setting.
• Exceptional communication and interpersonal skills.
• Commitment to ongoing professional development and industry trend awareness.

Required Skills

• Spa Management
• Luxury Hospitality Operations
• Leadership and Team Mentoring
• Financial Acumen (P&L Management, Budgeting, Forecasting)
• Revenue Growth Strategies
• Business Planning and Operational Efficiency
• Spa Treatments and Therapies Expertise
• Wellness Program Development
• Marketing and Branding
• Customer Service Excellence
• Innovative Wellness Strategy Implementation
• Sustainability Practices
• Cultural Sensitivity and Adaptability
• Resilience
• Communication and Interpersonal Skills
• Professional Development and Industry Trend Awareness

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia. The work environment promotes collaboration and professionalism, where teamwork is essential for achieving outstanding results. The company fosters a work environment that respects diversity and supports all employees, valuing varied experiences and backgrounds. Commitment to respecting all employees and guests, and providing equal opportunities for professional growth in a positive and supportive workplace is maintained.

About the Role

IMMUNE Technology Institute, a prominent learning institution with campuses in Madrid and Riyadh, is establishing IMMUNE SAUDI to leverage the growing talent opportunities within the Kingdom. The institute aims to equip individuals and businesses with practical, industry-ready knowledge in high-demand technological fields such as Data & AI, Coding, Cybersecurity, UX/UI, Blockchain, and Cloud. We are seeking a General Manager to lead the establishment of IMMUNE's Saudi Arabia operations. This is a foundational leadership role with full Profit & Loss (P&L) responsibility, reporting directly to the IMMUNE Saudi Board. The General Manager will be instrumental in positioning IMMUNE as the preferred technology talent partner for leading organizations in Saudi Arabia, contributing to the nation's digital transformation goals.

Key Responsibilities

• Develop and implement a 3-year strategic roadmap for IMMUNE Riyadh, aligning with national development objectives and establishing the institute as a key technology talent partner for major Saudi organizations.
• Serve as IMMUNE's primary representative to government bodies, managing the end-to-end process for campus licensing, program accreditation, and ongoing compliance with regulatory authorities.
• Lead, recruit, train, and mentor a high-performing executive team, fostering a culture of excellence.
• Achieve and exceed Saudization targets through effective team building and development strategies.
• Manage the P&L, focusing on achieving ambitious revenue and EBITDA margin targets.
• Directly lead B2B and B2G strategies, securing training partnerships with major corporations and public sector entities, while overseeing B2C strategy and execution.
• Oversee the establishment and setup of the Riyadh campus, including specialized technology labs.
• Ensure the adapted curriculum leads to a high graduate employment rate.

Qualifications and Requirements

• Bachelor's degree in Engineering, Computer Science, Business, or a related field is required.
• A Master's degree (MBA, **, ** is strongly preferred.
• 12-15+ years of professional experience, with a minimum of 5-7 years in a senior leadership role such as General Manager or Country Director.
• A minimum of 5+ years of living and working experience in Saudi Arabia, with recent experience being strongly preferred.
• Full bilingual fluency in Arabic (native/near-native) and English (professional), both written and spoken.
• Proven experience in building and scaling an organization from inception to significant growth.
• Demonstrated experience working directly with Saudi government entities, understanding and implementing compliant operations.
• High cultural intelligence and the ability to build trust with senior Saudi stakeholders, with a strong understanding of Saudi business culture.
• Proficiency in Saudi business etiquette, protocol, and high-level networking.
• Experience in managing P&L, including revenue forecasting, cost control, and budget planning, with knowledge of Saudi financial systems.
• A track record of hiring, coaching, and developing high-performing teams in the Saudi market.
• Ability to operate effectively within a matrix management structure.
• Proven industry experience in Education/EdTech, Technology, Professional Services, or a high-growth startup environment.
• Deep understanding of Saudi labor law, Saudization policies, and regulatory compliance.
• Strong financial acumen and data-driven decision-making skills.
• Ability to adapt European tech culture to the Saudi context while maintaining the core IMMUNE identity.

Key Skills

• Strategic Leadership
• Government and Regulatory Navigation
• Team Building and Saudization
• Commercial and P&L Ownership
• Business Development
• Campus and Academic Operations
• Strategic and Entrepreneurial Leadership
• Stakeholder Management and Relationship Building
• Cultural Ambassadorship
• P&L Management
• People Leadership and Saudization
• Matrix Management
• Expertise in Data & AI, Coding, Cybersecurity, UX/UI, Blockchain, and Cloud technologies.

Work Environment and Location

This is a full-time, on-site position located in Riyadh, Kingdom of Saudi Arabia. The role involves establishing and managing a new entity, requiring a strategic and entrepreneurial approach. The compensation package is competitive, including base salary and bonus, tied to performance objectives related to growth, compliance, and team development.

About the Role

Qiddiya Investment Company is seeking a Senior Manager - Construction to play a key role in developing Saudi Arabia's entertainment landscape. This position involves overseeing and leading complex construction projects, ensuring alignment with Qiddiya's strategic vision and adherence to high standards of quality, safety, and sustainability. The role requires guiding the entire construction process from planning to execution, fostering collaboration among diverse teams and stakeholders to achieve project milestones.

Key Responsibilities

• Oversee all phases of construction projects, ensuring objectives are met on time and within budget.
• Lead and mentor construction teams, promoting a culture of collaboration, safety, and operational excellence.
• Develop detailed construction plans, schedules, and resource allocation strategies.
• Conduct regular site visits to assess progress, ensure regulatory compliance, and maintain quality assurance.
• Coordinate with architects, engineers, and subcontractors for seamless communication and project alignment.
• Manage procurement processes for materials and services while maintaining budgetary controls.
• Prepare and present project status reports, including risks and milestones, to senior management.
• Champion best practices in health and safety across all construction operations.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field; a Master's degree is an advantage.
• Over 10 years of progressive experience in construction management, with a focus on large-scale projects.
• Proven leadership capabilities in managing multidisciplinary teams.
• Comprehensive understanding of construction methodologies, local regulations, and safety standards.
• Strong problem-solving and decision-making skills, with a proactive approach to risk management.
• Exceptional communication skills for engaging with stakeholders at all organizational levels.
• Proficiency in construction management software and project management tools.
• Prior experience within the Middle East construction sector is highly desirable.

Required Skills

• Construction Management
• Leadership and Team Management
• Problem-Solving and Decision-Making
• Risk Management
• Communication
• Construction Methodologies
• Safety Standards
• Construction Management Software
• Project Management Tools

Work Location and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in construction management.

About the Role

Ericsson is seeking an Operations Domain Manager to join our team in Riyadh, Saudi Arabia. This role focuses on evolving network operations towards a proactive, automation-driven model. The position is designed to enhance capabilities in event, incident, change, and problem management, with an emphasis on reducing manual tasks, improving responsiveness, and increasing operational maturity. The role requires a collaborative leader to integrate automation solutions while ensuring compliance, performance, and customer trust.

Key Responsibilities

• Execute 1st & 2nd Level Assurance Operations in alignment with Blueprint NOC Functional and Organizational definitions and EOE/MSTOP Operations processes.
• Manage 1st & 2nd level fault & problem management, including escalation to suppliers/vendors, other operational levels, and initiating defect management, workaround setup, and utilization for Assurance.
• Perform and support work orders and routine/planned technical activities on the live network, services, and processes for both Assurance and Fulfillment.
• Conduct service and network KPI and resource analysis for Assurance purposes.
• Engage in Planning & Design and Optimization activities to drive continuous improvement and fine-tuning of the network.
• Oversee configuration management, including service configuration and activation, and the planning and setup of activities and processes for Fulfillment.
• Assure and support the Change Management process for applications/services in scope, providing necessary technical and operational requirements and specifications for Fulfillment.
• Determine technical work and operational instructions (WI/OPI).
• Define Service Level Agreements (SLAs) and Working Level Agreements (WLAs) within the Governance process for Fulfillment.
• Ensure security management by assuring and supporting the utilization of defined security policies and procedures for Fulfillment.
• Provide budget and cost estimations, definition, and control related to service and ICT systems maintenance for Fulfillment.
• Assure and support the utilization of specific/non-Ericsson Processes and tools as required within a Service definition.
• Handle log management using health check scripts.
• Manage escalations towards vendor support.
• Monitor customer indicators and statistics through dashboards, performing daily monitoring in parallel with 1st Level Operations.
• Verify network performance following changes to network configuration.
• Manage resource configuration.
• Support Risk & Impact analysis.
• Facilitate System & Application Patch Introduction.
• Execute Resource Update & Upgrade activities.

Qualifications and Requirements

• Strong understanding of telecom/network domains, including RAN, TX, VAS, PS, Core, and OSS.
• Demonstrated experience leading Event, Incident, and Problem Management functions within large-scale NOC or network operations environments.
• Hands-on experience with automation tools, AI/ML for monitoring, and workflow orchestration.
• Proficiency in ITIL or other IT service management frameworks.
• Excellent stakeholder management, communication, and coordination skills, with the ability to operate effectively across multi-domain and multi-vendor environments.
• Analytical orientation with proven experience in defining, tracking, and improving KPIs.
• Strong leadership capabilities, including coaching, mentoring, and performance management.
• Experience in change governance, audit readiness, operational transformation, and compliance.
• A proactive mindset, resilience, and the ability to operate effectively under pressure.

Required Skills

• Telecom/Network Domains (RAN, TX, VAS, PS, Core, OSS)
• Event, Incident, and Problem Management
• Automation Tools, AI/ML for Monitoring, and Workflow Orchestration
• ITIL or IT Service Management Frameworks
• Stakeholder Management, Communication, and Coordination
• KPI Definition, Tracking, and Improvement
• Leadership, Coaching, Mentoring, and Performance Management
• Change Governance, Audit Readiness, Operational Transformation, and Compliance
• Proactive Mindset, Resilience, and Ability to Operate Under Pressure

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. At Ericsson, you will be part of a diverse team of innovators. The company is committed to fostering a diverse and inclusive organization, encouraging collaboration with people from different backgrounds to drive innovation and growth.

About the Role

King Salman International Airport is seeking a Manager - Operational Readiness (ORAT) Planning to ensure the successful operationalization of new airport facilities and systems. This role is responsible for defining standards, assessing readiness, and orchestrating trials and training for a smooth operational launch, in alignment with regulatory and safety requirements.

Key Responsibilities

• Define comprehensive ORAT standards and operational requirements, developing stakeholder engagement strategies aligned with industry best practices and regulatory benchmarks.
• Conduct risk assessments, identify system requirements, and establish compliance frameworks for operational alignment across all airport functions.
• Design and deliver structured training programs to address skill gaps and ensure personnel are equipped to manage new operational processes.
• Execute facility-specific and full-scale operational trials to assess system functionality, performance metrics, and overall operational readiness.
• Track Key Performance Indicators (KPIs), evaluate ORAT implementation effectiveness, and refine processes post-opening for sustained operational efficiency.
• Ensure all operational activities align with aviation licensing standards, safety regulations, and risk mitigation frameworks.
• Establish stakeholder collaboration mechanisms, oversee occupancy planning, and set up control centers for issue resolution during the transition phase.

Qualifications and Requirements

• A Bachelor's Degree in Aerospace Engineering, Aviation Management, or an equivalent field is mandatory.
• A Master's Degree in Airport Operations, Aviation Management, or an equivalent field is preferred.
• A minimum of 5 years of experience in a similar role or equivalent is required.
• Proven experience in Operational Readiness (ORAT) is essential.

Required Skills

• Operational Readiness Planning and Execution

Work Environment

This is a full-time position based in Riyadh, Saudi Arabia, at King Salman International Airport.

About the Role

Qiddiya Investment Company is seeking a Manager - Construction to join its team in Riyadh, Saudi Arabia. This role is responsible for overseeing large-scale construction projects from initiation to completion, ensuring delivery on time, within budget, and to high quality standards. The Manager - Construction will coordinate and direct all construction activities, manage resources, and ensure compliance with regulatory requirements and safety protocols.

Key Responsibilities

• Lead and manage construction projects, providing direction and oversight at all project stages.
• Develop and implement comprehensive project plans, schedules, and budgets, ensuring efficient resource allocation.
• Collaborate with architects, engineers, and subcontractors to ensure project designs are executed efficiently and within defined constraints.
• Monitor and report on project progress, proactively addressing issues and implementing timely solutions.
• Ensure strict compliance with health and safety regulations and quality standards throughout the construction process.
• Engage with a diverse range of stakeholders, including regulatory authorities and community representatives, providing project updates and addressing concerns.
• Conduct regular site inspections to verify work compliance with specifications and identify any potential risks.
• Foster a culture of continuous improvement and innovation within the construction team.

Qualifications and Requirements

• Bachelor's degree in Civil Engineering, Construction Management, or a related field.
• A minimum of 10 years of experience in construction management, with a strong focus on large-scale projects.
• A proven track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methods, materials, and relevant legal regulations.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and the capacity to make sound, timely decisions.
• Effective communication skills, both verbal and written, with the ability to collaborate with diverse stakeholders.
• Familiarity with project management software and construction management tools.
• Knowledge of sustainability practices in construction is preferred.

Required Skills

• Construction Management
• Project Planning
• Budget Management
• Resource Management
• Regulatory Compliance
• Safety Regulations
• Quality Standards
• Stakeholder Engagement
• Site Inspections
• Continuous Improvement
• Innovation
• Leadership
• Team Management
• Problem-Solving
• Decision Making
• Communication (Verbal and Written)
• Project Management Software Proficiency
• Construction Management Tools Proficiency
• Sustainability Practices in Construction

Work Location and Environment

This is a full-time position based in Riyadh, Saudi Arabia. The role involves overseeing construction projects, requiring regular site inspections and collaboration with various teams and stakeholders.

About the Role

Almanashy Doors is a significant contributor to Saudi Arabia's growing construction and contracting sector, dedicated to providing high-quality products, advanced technologies, and exceptional services. The company focuses on delivering value-driven solutions by balancing quality and cost, fostering growth, and meeting client needs with competitive pricing and dependable offerings.

Role Overview

This is a full-time, on-site position for a Project Manager based in Riyadh. The Project Manager will be responsible for the comprehensive oversight and management of all project execution phases, ensuring efficient and timely project completion. This role involves coordinating expediting efforts, supervising inspections, managing logistics, and guiding the overall project management process in collaboration with cross-functional teams to achieve both client and company objectives.

Key Responsibilities

• Oversee and manage all aspects of project execution from initiation to completion.
• Ensure timely and efficient completion of all project milestones and deliverables.
• Coordinate expediting efforts to ensure the timely progression of project components.
• Supervise and conduct inspections to ensure compliance with quality and safety standards.
• Manage logistics effectively, including the coordination of material flow and supply chain operations.
• Guide the overall project management process, ensuring adherence to project plans and objectives.
• Collaborate with cross-functional teams to deliver results that meet client and company requirements.

Qualifications and Requirements

• Proficiency in expeditor and expediting tasks to ensure timely progression of project components.
• Strong expertise in project management, with the ability to plan, execute, and monitor project milestones.
• Experience in conducting inspections and ensuring compliance with quality and safety standards.
• Knowledge and skills in logistics management for effective coordination of material flow and supply chain.
• Strong organizational and leadership abilities.
• Excellent communication skills and the ability to motivate and guide teams.
• A Bachelor's degree in Project Management, Engineering, Supply Chain, or a related field.
• Familiarity with the construction and contracting industry in Saudi Arabia is considered a plus.

Required Skills

• Expeditor and Expediting tasks
• Project Management
• Inspections
• Logistics Management
• Organizational abilities
• Leadership abilities
• Communication skills

Work Details

This is a full-time, on-site position located in Riyadh, Saudi Arabia. The role requires 0-1 years of experience.

About the Role

Mace, a firm with expertise in construction and consultancy, is seeking a Senior Construction Manager to join a significant development program in Riyadh, Saudi Arabia. This project involves a large mixed-use development, including sports, entertainment, and arts facilities, along with associated infrastructure. As part of an integrated delivery partner team, the role will focus on leading on-site construction activities to ensure safe, efficient, and high-quality delivery of multiple work packages during the project's delivery phase. Mace aims to unlock potential in individuals and projects by combining construction expertise with consultancy, and this role offers the opportunity to contribute to a major program in Saudi Arabia.

Key Responsibilities

• Lead and oversee daily construction operations within assigned areas, ensuring adherence to program, budget, and quality expectations.
• Serve as a primary interface between contractors, consultants, and the delivery partner team to facilitate coordination and resolve site issues.
• Monitor contractor performance to ensure compliance with contractual obligations, methodologies, and approved construction plans.
• Promote health, safety, and environmental standards, fostering a proactive safety culture across all site activities.
• Review and validate construction methodologies, sequencing, and logistics plans to support efficient project delivery.
• Manage and coordinate interfaces between disciplines, packages, and stakeholders to minimize disruption and rework.
• Provide leadership and direction to Construction Managers and site teams, cultivating a high-performance and collaborative environment.
• Support progress reporting, risk management, and mitigation strategies, ensuring timely escalation of critical issues.
• Contribute to commercial awareness on site, identifying potential risks, variations, and opportunities for improvement.
• Ensure project delivery aligns with established governance, quality standards, and client expectations.

Qualifications and Requirements

• Degree qualification in Construction Management, Engineering, or a related discipline.
• Extensive experience operating at a Senior Construction Manager level on major construction or infrastructure projects.
• Proven track record working within a PMC, consultancy, or delivery partner environment on complex, fast-paced developments.
• Demonstrated ability to manage contractors and drive performance on large-scale site-based projects.
• A strong commitment to health, safety, and quality standards.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Experience working on large, technically complex developments is highly desirable.
• Must meet necessary visa criteria for the Kingdom of Saudi Arabia and possess relevant work experience on high-valued projects/programmes for a project management consultancy business, as required for immigration and client approval.

Required Skills

• Construction Management
• Engineering
• Health, Safety, and Environmental Standards
• Stakeholder Management
• Communication Skills
• Construction Sequencing
• Logistics
• Multi-package Coordination
• Contractor Management
• Quality Standards

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes applications from a diverse range of candidates. The company is open to discussing flexible working options where suitable for the role.

About the Role

Thales is seeking a Project Manager to join its Platforms Services & Delivery team in Riyadh, Saudi Arabia. As a global leader in aerospace, transportation, defence, security, and space, Thales designs innovative solutions for evolving markets. With a 40-year presence in Saudi Arabia and a team of over 600 employees, the company is involved in critical infrastructure projects. The Project Manager will be responsible for ensuring projects are completed on time, delivering solutions that meet customer requirements and Thales' commitments, thereby contributing to customer satisfaction and business growth.

Role Objectives and Responsibilities

This role involves managing complex projects to drive customer satisfaction through timely and quality delivery, contributing to Thales' strategic initiatives in the Kingdom. The Project Manager will deliver cost-effective, value-generating solutions and maintain strong stakeholder relationships. Key responsibilities include:

• Driving projects to ensure customer satisfaction by meeting deadlines, quality specifications, and profitability, while leading customer interactions.
• Delivering solutions that are cost-effective, easy to operate, and generate value for the customer.
• Providing clear visibility of project progress, securing necessary resources, and proactively identifying and resolving issues.
• Managing the financial aspects of projects, including costs and revenue.
• Effectively managing project risks and developing related action plans.
• Overseeing change requests and identifying new business opportunities within projects.
• Maintaining clear and consistent communication with all stakeholders, including the Solution Manager, Project Delivery team, Technical Leaders, and Support & Maintenance teams.
• Managing project change, including organizing and leading bug reviews to prioritize fixes according to customer priorities.
• Validating the Project Execution baseline before submission for approval and maintaining it throughout the project lifecycle.
• Organizing and leading the Project Kick-off meeting.
• Conducting Project Reviews as defined in the Manage Project Process.
• Obtaining Customer Acceptance of the delivered solution.
• Leading the Closure Review for projects.
• Collecting Lessons Learned from completed projects.
• Preparing and updating a log document to chronologically record project events that may support future claims.
• Providing regular reporting to Senior Management through a dashboard, encompassing project progress and forecasts.

Qualifications and Experience

Candidates should possess the following qualifications:

• A minimum of 5 years of experience in project management, covering specification, design, and team leadership within the software development or service operation industry.
• Possession of a PMI/PMP or PRINCE2 Practitioner certification.
• An Engineer or Master's Degree in Computer Science or Computer Engineering.
• Fluency in both English and Arabic is mandatory.
• Demonstrated ability to understand product and service offers, their use cases, ecosystems, and delivery mechanisms.
• Proficiency in autonomously managing scope and requirements, building project plans, monitoring project status, managing customer relationships, and project costs.
• Experience using Microsoft Project.

Key Skills and Attributes

Successful candidates will demonstrate the following skills and attributes:

• Strong organizational, analytical, and communication skills.
• Proven problem-solving abilities.
• Capacity for team building, inspiring a shared vision, and delegating tasks with integrity.
• Ability to work effectively in a fast-paced environment.
• A quick learner and self-starter mentality.
• Willingness and ability to travel as needed.

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia.