Operations Manager Jobs in Riyadh

About the Role

Mace is seeking a Senior Project Manager - Infrastructure to join its team in Riyadh, Saudi Arabia. This role offers a significant opportunity to contribute to a major program encompassing large-scale mixed-use developments, including sports, entertainment, and arts facilities, along with all associated infrastructure. The position requires leading project delivery to meet stringent time, cost, and quality targets, coordinating diverse stakeholders, managing project teams, mitigating risks, and overseeing change control to drive excellence through proactive leadership and collaboration.

Key Responsibilities

• Manage end-to-end project delivery of large-scale infrastructure packages, ensuring adherence to quality systems and supporting senior leaders in achieving programme milestones.
• Oversee project budgets, manage risks, and uphold ethical governance, contributing to the long-term business sustainability of the programme.
• Lead project delivery in strict alignment with the project execution plan and defined Key Performance Indicators (KPIs).
• Effectively manage stakeholders, consultants, and contractors to ensure project scope, quality, and programme targets are met.
• Lead collaborative project teams, driving performance, fostering stakeholder engagement, and promoting best-practice innovation across all project phases.
• Champion a "safety first" culture, ensuring full compliance with Health, Safety, and Environment (HSE) standards while actively fostering wellbeing, inclusion, and a positive safety culture among the team.
• Drive safety initiatives, risk mitigation strategies, and change control processes through effective collaboration and robust governance.
• Promote Mace's organizational priorities by leveraging best practices and digital tools to achieve sustainable outcomes.

Qualifications and Requirements

• Degree educated.
• Regional experience within the GCC delivering large-scale infrastructure projects.
• Proven experience in project and construction delivery.
• Strong stakeholder engagement and communication skills.
• Sound knowledge of project controls, safety protocols, and sector-specific standards.

Required Skills

• Project Delivery
• Stakeholder Management
• KPI Management
• Risk Mitigation
• Change Control
• Budget Management
• Ethical Governance
• Safety Compliance
• HSE Standards
• Wellbeing and Inclusion
• Positive Safety Culture
• Best Practice Implementation
• Digital Tools Utilization
• Sustainable Outcomes
• Project Controls Expertise
• Sector-Specific Standards Knowledge
• Communication
• Collaboration

Work Location and Type

This full-time role is based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes applications from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options if suitable for the role.

About the Role

Boston Consulting Group (BCG) partners with leaders in business and society to address their most significant challenges and capitalize on their greatest opportunities. As a Manager within BCG Vantage, Implementation (Transformation) on the Client Focus path, you will contribute to long-tail projects focused on implementation, delivering value to clients through individual expertise and institutionalized knowledge assets. You will support case teams and clients by providing relevant analysis and insights, driving significant impact. Travel to client sites is expected to understand requirements and to design and develop solutions.

BCG Vantage serves as a hub of expertise, integrated within Practice Areas and markets to achieve substantial impact. It provides BCG case teams and clients with advanced expertise, proprietary assets, actionable data, and transformative insights. BCG Vantage comprises three career paths: Client Focus (Embedded Expertise), Topic Activation (Sector Expertise with Proprietary Tool & Data Solutions), and Research (Practice Topic and Sector-Aligned Research and Insights). This role is part of the Client Focus path.

Key Responsibilities

• Drive key modules within implementation projects and transformation programs, focusing on executing strategies in line with established goals.
• Apply analytical structured thinking and problem-solving, utilizing business transformation principles in practical scenarios.
• Support the activation of organizational design strategies and target operating models, including processes, governance, roles, and performance management mechanisms.
• Manage disciplined execution of program/project components, including initiative prioritization, business case development, roadmap, and value realization tracking.
• Conduct analysis to identify opportunities for process streamlining and performance improvement, grounded in business and financial impact.
• Communicate with case teams and client team members in a credible and confident manner.
• Ensure high-quality execution of project components, maintaining a focus on practical efficiency and effectiveness.
• Drive process enhancements and change execution, supporting change management efforts, embedding new ways of working, and enabling capability uplift through upskilling during implementation or transformation contexts.
• Contribute to codifying know-how and assets emerging from case and proposal work.
• Assist in onboarding and training junior colleagues based on your expertise.
• Translate business strategies into practical actions.
• Apply business and financial acumen to assess trade-offs and support value creation.
• Maintain focus on execution discipline and outcomes.
• Work collaboratively and effectively in a group dynamic, in-person or virtually.
• Work in agile ways, adapting approaches based on evolving business needs.
• Communicate clearly and credibly with a diverse array of team, stakeholder, and client professionals.
• Bring a curious, flexible, and creative mindset, open to new things and able to propose innovative ideas.
• Navigate complexity and ambiguity.

Qualifications and Requirements

• 3+ years of consulting experience in operations, implementation, or transformation-related roles is strongly preferred.
• In lieu of consulting experience, a minimum of 4+ years of industry experience is required; 6-10+ years of industry experience is strongly preferred.
• Proven experience in effectively translating strategy into action.
• Bachelor's Degree is required; an advanced degree is preferred.
• Fluency in Arabic and English is required.

Required Skills

• Implementation and Transformation expertise.
• Strong analytical structured thinking and problem-solving capabilities.
• Proficiency in applying business transformation principles in practical scenarios.
• Experience with organizational design strategies and target operating models, including processes, governance, roles, and performance management mechanisms.
• Demonstrated ability in disciplined execution of program/project components, initiative prioritization, business case development, roadmap creation, and value realization tracking.
• Skills in process streamlining and performance improvement analysis, with a focus on business and financial impact.
• Excellent communication skills, both written and verbal, with the ability to engage credibly with senior stakeholders.
• A focus on high-quality execution, practical efficiency, and effectiveness.
• Experience in driving process enhancements and change execution, including change management, embedding new ways of working, and capability uplift through upskilling.
• Ability to codify know-how and assets, and to onboard and train junior colleagues.
• Proficiency in translating business strategies into practical actions.
• Strong business and financial acumen, including assessing trade-offs and supporting value creation.
• Commitment to execution discipline and achieving outcomes.
• Ability to work collaboratively and effectively in group dynamics, both in-person and virtually.
• Adaptability to work in agile ways and adjust approaches based on evolving business needs.
• A curious, flexible, and creative mindset, with the ability to propose innovative ideas.
• A strong ability to navigate complexity and ambiguity.
• Experience in operations consulting, implementation consulting, or transformation consulting is preferred.
• Strong analytical and problem-solving capabilities.

Work Environment and Location

This full-time role is based in Riyadh, Saudi Arabia. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E-Verify Employer.

About the Role

Riyadh Air (RX), headquartered in Riyadh, is a new national airline focused on transforming Saudi Arabia into a global aviation and trade hub. Operating as a digitally native airline, Riyadh Air aims to connect the Kingdom to over 100 destinations.

We are seeking a dynamic and experienced Duty Manager to oversee airport operations. This role is responsible for coordinating all ground handling activities during a shift to ensure safe, on-time, and efficient flight turnarounds. As the senior operational representative on duty, the Duty Manager will ensure compliance with regulatory requirements, airline standards, and customer service expectations. This position involves leading the operational team, liaising with stakeholders, and providing real-time solutions to operational challenges and service recovery situations. The mandate includes ensuring all passenger and aircraft handling activities adhere to safety and security standards, while also contributing insights for operational enhancement.

Key Responsibilities

• Oversee and coordinate all aspects of ground handling activities during your shift to ensure safe, on-time, and efficient flight turnarounds.
• Act as the senior operational representative on duty, ensuring compliance with regulatory requirements, airline standards, and customer service expectations.
• Lead the operational team and provide guidance and support.
• Liaise effectively with internal and external stakeholders to ensure seamless operations.
• Provide real-time solutions to operational challenges, disruptions, and service recovery situations.
• Serve as the primary liaison between airport service providers and airport users.
• Ensure all passenger and aircraft handling activities comply with established safety and security standards.
• Provide insights and recommendations for enhancing the efficiency and effectiveness of daily operations.

Qualifications and Requirements

• Degree qualified.
• Minimum of 5 years of experience in Aviation Ground Operations.
• Demonstrated knowledge and understanding of Departure Control Systems (DCS).
• Proficiency in weight and balance procedures.
• Experience with ramp handling operations.
• Understanding of dangerous goods regulations.
• Knowledge of industry regulations and safety standards.
• Familiarity with ground operations best practices.

Required Skills

• Ground Handling
• DCS (Departure Control Systems)
• Weight and Balance
• Ramp Handling
• Dangerous Goods Regulations
• Industry Regulations
• Safety Standards
• Ground Operations Best Practices
• Leadership
• Problem-Solving
• Customer Service

Additional Information

The Duty Manager position is based in Riyadh, Riyadh Region, and is a full-time role. Experience required is between 5-10 years. Professional certification in Aviation, Airport Operations, or Management (*, IATA, ICAO, or ACI) is highly desirable.

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a Manager for its Housekeeping department. This full-time management position is responsible for overseeing the daily operations of Housekeeping, and potentially Recreation/Health Club and Laundry services. The role ensures that all guest rooms, public spaces, and employee areas are maintained to the highest standards of cleanliness and presentation, contributing to guest satisfaction and operational efficiency. The ideal candidate will lead a team, manage departmental budgets, and uphold the service culture of W Hotels, contributing to a globally recognized brand within Riyadh's Financial District.

Key Responsibilities

• Oversee daily shift operations of the Housekeeping department, and if applicable, Recreation/Health Club and Laundry services.
• Direct and collaborate with employees to ensure guest rooms, public spaces, and employee areas are impeccably clean and well-maintained.
• Conduct regular inspections of guestrooms and public areas, holding staff accountable for corrective actions.
• Ensure guestroom status is communicated efficiently and promptly to the Front Desk.
• Prepare daily work assignments based on rooms requiring immediate cleaning and anticipated check-outs.
• Manage inventory of housekeeping supplies to ensure adequate stock levels.
• Support and supervise an effective inspection program for all guestrooms and public spaces.
• Manage the department's impact on the property's financial goals, striving to achieve or exceed budgeted targets.
• Verify that all employees have the necessary supplies, equipment, and uniforms.
• Communicate areas requiring attention to staff and follow up to ensure understanding and implementation.
• Supervise daily Housekeeping shift operations, ensuring compliance with all established housekeeping policies, standards, and procedures.
• Participate in departmental meetings, conveying clear and consistent messages regarding departmental goals.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Establish and maintain open, collaborative relationships with employees, fostering a similar environment among the team.
• Schedule employees according to business demands and accurately track employee time and attendance.
• Ensure employees clearly understand their expectations and operational parameters.
• Administer property policies fairly and consistently, completing disciplinary procedures and documentation according to Standard and Local Operating Procedures (SOPs and LSOPs) and supporting the Peer Review Process where applicable.
• Supervise staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Observe employee service behaviors and provide constructive feedback.
• Ensure employee recognition programs are implemented and active across all shifts.
• Participate in an ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction results to identify and address concerns.
• Participate in employee progressive discipline procedures.
• Celebrate team successes and publicly recognize the contributions of team members.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver excellent customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement initiatives.
• Respond to and effectively handle guest problems and complaints.
• Continuously strive to improve service performance within the department.

Qualifications and Requirements

• High school diploma or GED required, along with 2 years of experience in housekeeping or a related professional area.
• Alternatively, a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major is acceptable, with no prior work experience required.

Required Skills

• Housekeeping operations
• Laundry operations
• Ensuring guest satisfaction
• Fostering employee satisfaction
• Budget management
• Human Resources management
• Customer service excellence

Work Environment and Location

This is a full-time management position located in Riyadh, Saudi Arabia, specifically within the Financial District at Area 1 Al Aqeeq Street, 13519. The role operates within the hospitality sector.

Company Commitment

W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. The company fosters an environment where unique backgrounds are celebrated, recognizing that a rich blend of culture, talent, and experiences is its greatest strength. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Role

Capital Numbers is seeking an experienced Project Manager to lead significant enterprise insurance technology and digital transformation initiatives across the Middle East and Africa region. This role is crucial for driving end-to-end project delivery, requiring close collaboration with business stakeholders, functional teams, and technical delivery organizations. The ideal candidate will possess strong leadership capabilities, exceptional stakeholder management skills, and a deep understanding of insurance business operations. This is a client-facing, onsite position based in Riyadh, Saudi Arabia, operating on a full-time basis. The role demands a proactive approach to managing complex projects within the dynamic insurance technology landscape.

Key Responsibilities

• Manage the complete project life cycle from initiation through implementation and production support.
• Define project scope, establish realistic timelines, develop comprehensive resource plans, and set clear delivery milestones.
• Coordinate and lead cross-functional teams, including Business Analysts, Developers, Quality Assurance personnel, Infrastructure specialists, and Support teams.
• Proactively monitor and manage project risks, dependencies, issues, and change requests to ensure smooth project progression.
• Facilitate governance meetings and provide regular, clear, and concise project status updates to all relevant parties.
• Ensure strong alignment between evolving business requirements and the technical delivery of solutions.
• Support User Acceptance Testing (UAT), meticulously plan go-live activities, and oversee post-implementation stabilization phases.
• Maintain effective and transparent communication channels with business stakeholders and project teams.
• Drive project quality standards and champion continuous process improvement initiatives within project delivery.

Qualifications and Requirements

• A minimum of 8 years of overall IT experience.
• At least 5 years of dedicated Project Management experience, with a proven track record of delivering enterprise software projects.
• Demonstrated experience managing insurance technology or digital transformation initiatives.
• A strong understanding of Software Development Life Cycle (SDLC) and Agile delivery methodologies.
• Proven experience managing distributed and cross-cultural teams effectively.
• Practical experience delivering projects within one or more of the following insurance lines: Motor Insurance (Highly Preferred), Health Insurance, Life Insurance, General / Non-Life Insurance, Claims Management, Policy Administration, or Underwriting Operations.
• Broad exposure across multiple insurance products and digital insurance platforms will be considered a strong advantage.

Required Skills

• Project Management
• Insurance Technology
• Digital Transformation
• Stakeholder Management
• Insurance Business Operations
• SDLC
• Agile Delivery Methodologies
• Communication
• Presentation

Additional Information

The role requires a total of over 10 years of experience, combining overall IT and Project Management experience. A Bachelor's Degree in Engineering, Computer Science, Business Administration, or a related discipline is preferred. PMP, PRINCE2, Agile, or Scrum certifications are also preferred. Prior exposure to GCC or African markets is advantageous. Arabic language skills are a plus but not mandatory.

Work Environment and Collaboration

This is a client-facing onsite position located in Riyadh, Saudi Arabia, operating on a full-time basis. The role requires effective collaboration with offshore delivery teams based in India, with an expected daily overlap of approximately 4–5 hours. Flexibility to support project milestones, production releases, and key stakeholder meetings outside standard business hours may be required. Occasional travel within the assigned country or region may be necessary.

About the Role

DSA Architects International is seeking a Project Manager (Site Based) to join its team in Riyadh, Saudi Arabia. This role is integral to supporting the Site Lead / Project Architect in the management, coordination, and control of construction delivery activities throughout the project lifecycle. The primary objective is to ensure that all construction works are executed safely, efficiently, and in strict adherence to the approved program, contractual obligations, project objectives, and quality standards.

As a key representative of the Lead Design Consultant (LDC), this position requires strong leadership, effective stakeholder management, and excellent communication skills. The Project Manager will manage contractor performance, coordinate multidisciplinary site teams, oversee construction administration, monitor project progress, and engage with stakeholders to ensure effective project delivery and governance. This is a client-facing role requiring confident representation of DSA in interactions with the Client, Contractor, Authorities, and other Consultants, driving decisions, managing expectations, and maintaining alignment with contractual and delivery obligations.

Key Responsibilities

• Support the management and coordination of day-to-day construction supervision activities across all disciplines.
• Provide leadership to multidisciplinary supervision teams to ensure aligned and efficient project delivery.
• Monitor contractor performance, construction methodology, resource allocation, and overall execution effectiveness.
• Drive coordination and facilitate the timely resolution of technical, program, and site interface matters.
• Ensure that construction works are executed in accordance with approved drawings, specifications, method statements, and all project requirements.
• Support readiness for testing and commissioning, phased handovers, and final project close-out activities.
• Monitor contractor programs, look-ahead schedules, and progress against approved milestones and project targets.
• Assess project sequencing, identify potential delays, interface risks, and opportunities for program recovery.
• Identify program constraints and coordinate mitigation and recovery actions with all project stakeholders.
• Monitor construction progress and support proactive management of program risks that could affect delivery.
• Prepare and maintain comprehensive project reporting to support informed decision-making and provide executive visibility.
• Support the implementation of contractual procedures in accordance with project requirements and consultant obligations.
• Monitor contractor compliance with contractual obligations concerning submissions, quality, reporting, and program and procurement commitments.
• Support the management of project records, instructions, observations, and technical correspondence.
• Assist in the identification and escalation of commercial, contractual, and delivery risks.
• Manage and track Requests for Information (RFIs), technical submissions, shop drawings, material approvals, and consultant deliverables in conjunction with the Project Architect.
• Coordinate review workflows to ensure timely technical responses and minimize impact on the project program.
• Monitor the closure of Non-Conformance Reports (NCRs), inspections, observations, and corrective actions.
• Support governance and close-out procedures to maintain project controls and auditable records.
• Maintain effective document control and reporting through approved project and Electronic Document Management Systems (EDMS) platforms.
• Act as a key day-to-day interface between the Client, Contractor, Authorities, and Consultant teams.
• Lead and support meetings, workshops, and reporting sessions with internal and external stakeholders.
• Communicate risks, recommendations, and recovery actions clearly and professionally.
• Maintain strong client relationships while protecting DSA's contractual position and delivery obligations.

Qualifications and Requirements

• A degree in Engineering, Architecture, Construction Management, or a related discipline.
• A minimum of 12 years of experience in construction supervision, site management, and project delivery.
• Extensive experience in construction supervision, management, and multidisciplinary site coordination on large-scale developments.
• Proven experience delivering hospitality, mixed-use, residential, or other complex building projects.
• A sound understanding of FIDIC contract administration principles and Engineer/Consultant interface management.
• Demonstrated ability to manage contractor performance, monitor progress, and implement recovery actions.
• Experience managing pre-engineering elements including RFIs, technical submissions, NCRs, consultant deliverables, and structured close-out procedures.
• Strong leadership and team management capabilities within multidisciplinary supervision environments.
• Excellent stakeholder management and communication skills across Client, Contractor, and Authority environments.
• Proficiency in commercial systems, reporting platforms, and construction management workflows.
• Strong organizational capabilities with the ability to manage multiple priorities in fast-paced environments.

Required Skills

• Construction Supervision
• Site Management
• Project Delivery
• Multidisciplinary Site Coordination
• Programme Monitoring
• Stakeholder Engagement
• Contractor Management
• Construction Administration
• FIDIC Contract Administration
• Client Management
• Risk Management
• Communication Skills
• Leadership
• Team Management
• Problem Solving
• Reporting
• Document Control
• Testing & Commissioning
• Handover Procedures
• Close-out Procedures

Work Environment

This is a full-time, site-based Project Manager role located in Riyadh, Saudi Arabia. The position requires over 10 years of experience in construction supervision and project delivery.

Application Process

Interested candidates are invited to send their CV to r@**********************, clearly stating 'Project Manager (Site Based)' in the subject line.

About the Role

Hilton is seeking a Personal Assistant to the General Manager to join their team in Saudi Arabia. This full-time position is suitable for individuals with 0-1 years of experience looking to start a career in hospitality. The Personal Assistant will support the General Manager and department managers, contributing to the smooth daily operations of the office and the delivery of exceptional guest experiences.

Hilton fosters an award-winning workplace culture that values integrity, leadership, teamwork, ownership, and a focus on the present moment. The company is committed to building an exceptional workplace for its team members and providing outstanding experiences for guests. This role offers an opportunity for career growth within a global hospitality leader.

Key Responsibilities

• Provide comprehensive administrative support for daily office operations, including word processing, data entry, filing, and copying.
• Respond promptly and professionally to all guest interactions, contributing to positive guest experiences.
• Manage all forms of communication efficiently, including answering telephones, handling email correspondence, and processing general mail in a timely manner.
• Coordinate and manage travel arrangements for department managers.
• Assist with departmental initiatives and ad-hoc assignments, providing support for special projects as needed.

Qualifications and Requirements

• A passion for hospitality.
• Demonstrated integrity and a commitment to ethical conduct.
• A proactive approach with a sense of ownership and accountability.
• The ability to approach tasks with urgency and discipline.

Required Skills

• Administrative Support
• Word Processing
• Data Entry
• Filing
• Copying
• Guest Interaction
• Communication Skills
• Telephone Answering
• Email Management
• Correspondence Processing
• Travel Arrangements Coordination
• Project Support
• Leadership Qualities
• Teamwork
• Urgency
• Discipline

Work Environment and Details

This is a full-time position based in Saudi Arabia with Hilton. The role is designed for individuals with 0-1 years of experience, offering a foundation for a career in the hospitality industry.

About the Role

Egis, a global leader in architecture, consulting, construction engineering, and mobility services, is seeking a highly experienced Facility Management Director to join its team in Riyadh, Saudi Arabia. This role provides strategic, technical, and operational leadership for the full lifecycle management of the organization's built and natural assets across a complex, multi-site program. The Director will oversee the planning, mobilization, operation, and continuous improvement of all Facilities Management (FM) and Landscape Operations & Maintenance (O&M) services. This position acts as a senior advisor to executive leadership, government agencies, and key stakeholders, ensuring world-class delivery.

With a significant presence in the Middle East, Egis is committed to sustainable development and enhancing quality of life through its extensive portfolio of complex projects. This role is integral to ensuring the operational excellence and long-term viability of our assets within this dynamic region.

Key Responsibilities

• Develop and implement the organization's comprehensive FM and Landscape O&M strategy, aligning with long-term corporate objectives.
• Establish governance frameworks, performance management systems, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs) for all FM disciplines, including hard services, soft services, infrastructure, and landscape operations.
• Lead strategic asset management planning, encompassing lifecycle cost modeling, capital replacement strategies, and sustainability-focused asset performance improvements.
• Represent the FM function at executive committees, senior leadership briefings, and cross-government steering groups.
• Provide expert guidance throughout the full asset lifecycle, from design review and mobilization to operation, maintenance, optimization, and decommissioning.
• Ensure all assets and facilities achieve optimal operational availability, resilience, and compliance with relevant standards.
• Direct the mobilization of FM and O&M contracts, establish operational readiness programs, and oversee contractor onboarding and performance management.
• Ensure operations integrate seamlessly with the broader urban, environmental, and community context.
• Lead the development of procurement strategies, technical documentation, scopes of work, and high-quality Requests for Proposals (RFPs) for all FM and O&M services.
• Manage the full tendering process, including bid evaluation, technical and commercial assessment, negotiation, and contract award.
• Maintain full budgetary and financial control, ensuring accurate and timely cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking.
• Drive value engineering, cost optimization, and commercial innovation across the FM portfolio.
• Ensure all facilities, operations, and contractors comply with regulatory, statutory, environmental, and Health, Safety, and Environment (HSE) requirements.
• Oversee the creation of risk registers, emergency preparedness plans, and business continuity strategies.
• Implement quality assurance frameworks to monitor performance and ensure consistent, high-quality delivery across all service providers.
• Conduct regular reviews of O&M delivery, identify areas for improvement, and implement corrective measures.
• Serve as the senior point of contact for government entities, municipalities, regulatory bodies, clients, community groups, and internal stakeholders.
• Lead high-level presentations, executive reporting, workshops, and strategic planning sessions.
• Build strong collaborative relationships with partners, service providers, and cross-functional teams to ensure organizational alignment.
• Lead, mentor, and develop a multi-disciplinary team of FM, landscape, engineering, and O&M professionals.
• Cultivate a high-performance culture emphasizing accountability, technical excellence, and continuous improvement.
• Identify capability gaps and drive training, succession planning, and professional development initiatives within the team.

Qualifications and Requirements

• Bachelor’s Degree in Facilities Management, Urban Design, Architecture, Landscape Architecture, or an equivalent qualification.
• A minimum of 15 years of extensive experience in Facilities & Asset Management of large, complex, multi-site environments.
• Deep knowledge of Operations & Maintenance (O&M) across hard services, soft services, infrastructure, and large-scale landscape environments.

Required Skills

• Facilities & Asset Management
• Operations & Maintenance (O&M)
• Hard Services Management
• Soft Services Management
• Infrastructure Management
• Landscape Operations & Maintenance
• Strategic Planning
• Governance
• Performance Management
• Asset Management
• Lifecycle Cost Modelling
• Capital Replacement Strategies
• Sustainability Principles
• Procurement
• Contract Management
• Budgetary Control
• Financial Control
• Risk Management
• Compliance
• Health, Safety, and Environment (HSE)
• Emergency Preparedness
• Business Continuity Planning
• Quality Assurance
• Stakeholder Management
• Team Leadership
• Talent Development

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. The role requires extensive experience, with a minimum of 15 years in Facilities & Asset Management of large, complex, multi-site environments.

About the Role

HungerStation, a member of the Delivery Hero Group, is a global leader in local delivery platforms. The company focuses on providing a fast, easy, and convenient delivery experience to customers. Delivery Hero operates in approximately 65 countries worldwide, with its headquarters in Berlin, Germany, and has been publicly listed on the Frankfurt Stock Exchange since 2017.

The Vendor Performance team is central to shaping and executing the strategy for Vendor Operations. This team is responsible for the performance of various vendors on the HungerStation platform, including restaurants, grocery stores, convenience shops, and pharmacies. By collaborating with local and global product and operations teams, the Vendor Performance team develops and implements optimal experiences for vendors, customers, and riders, with a specific focus on vendor operations touchpoints. The team drives strategic alignment with business objectives through analytical decision-making to steer all vendor functions effectively.

Key Responsibilities

• Collaborate with and manage business and product stakeholders at local and global levels.
• Develop strong working relationships with key stakeholders, influencing them and securing necessary buy-in in a structured manner.
• Build robust relationships with key partners and work closely with them to ensure agreed-upon key performance metrics are met, thereby guaranteeing a high Net Promoter Score (NPS).
• Provide senior management with regular performance reports, insightful analysis, and presentations.
• Own and drive improvements in critical vendor performance metrics such as Vendor Reliability, Vendor Availability, Vendor Timing, and Seamless Experiences.
• Identify, prioritize, and develop processes designed to enhance and scale operations and business growth, thereby increasing conversion rates.
• Establish local and global benchmarks for vendor performance and vendor operations performance metrics.
• Cascade HungerStation's overarching strategy down to the vendor operations division.
• Develop a comprehensive vendor operations strategy, focusing on optimizing vendor performance and proactively identifying and executing on new opportunities.
• Utilize data-driven decision-making tools and controlled testing environments to study, launch, and roll out enhancements to vendor performance and vendor operations, leveraging market insights and vendor feedback.
• Build tools that empower the team to identify operational gaps and pinpoint opportunities for enhancement.
• Maintain a focus on the partner/vendor experience, recognizing that partners are central to operations and supporting their performance is paramount.

Qualifications and Requirements

• Bachelor's degree in Business, Engineering, or equivalent practical experience.
• A minimum of 4 years of experience in Operations Management, Project Management, Product Management, or a similar role.
• Experience within a high-growth technology-based environment or a startup setting.
• Previous experience with vendor operations is considered an advantage.
• Demonstrated high performance with a proven track record of creating impact through data-driven decisions.
• Excellent English communication skills, both written and spoken.
• Exceptional oral and written communication skills, with the ability to effectively communicate with senior leadership.

Required Skills

• Stakeholder Management
• Collaboration
• Relationship Building
• Performance Reporting
• Change Management
• Process Improvement
• Strategy Development
• Data Analysis
• Data-Driven Decision Making
• Customer Centricity
• Excellent Communication Skills
• Proficiency in SQL, Big Query, Tableau, and Google Studio is highly desirable.

Work Environment and Location

This is a full-time position. The role is based in Riyadh, Saudi Arabia.

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dynamic and experienced Housekeeping Manager. This full-time management position is essential for ensuring the highest standards of cleanliness and guest satisfaction throughout the hotel. The role includes overseeing daily operations, managing staff, and contributing to the overall financial success of the hotel.

Key Responsibilities

• Oversee and manage the daily operations of the housekeeping department, and if applicable, laundry/recreation/spa services.
• Direct and train staff and assist as business necessitates, ensuring all guest rooms and public areas and employee areas are maintained to the highest standards of cleanliness.
• Conduct daily inspections of guest rooms and public areas, holding staff accountable for any necessary corrective actions to maintain W Hotels' renowned standards.
• Ensure efficient and timely communication of room status to the Front Desk.
• Prepare daily work assignments based on the list of rooms requiring immediate cleaning and expected departures.
• Manage inventory of housekeeping supplies to ensure adequate stock levels are maintained.
• Support and oversee an effective inspection program for all guest rooms and public areas.
• Understand and manage the department's impact on the overall financial goals of the property, striving to meet or exceed budget goals.
• Verify that all staff have the necessary supplies, equipment, and uniforms.
• Communicate to staff areas that require attention and follow up to ensure understanding and execution.
• Oversee daily housekeeping shift operations, ensuring compliance with all housekeeping policies, standards, and procedures.
• Participate in management meetings, consistently communicating a clear and consistent message regarding departmental goals to achieve desired outcomes.
• Utilize on-the-job training tools to train new room attendants and provide necessary follow-up training.
• Create and maintain open, collaborative relations with staff, and promote a similar environment amongst the team.
• Schedule staff according to business needs and track employee time and attendance.
• Ensure staff understand their expectations and performance standards.
• Apply property policies fairly and consistently, completing disciplinary procedures and documentation in accordance with Standard and Local Operating Procedures (SOPs and LSOPs), and support the peer review process where applicable.
• Oversee staffing levels to ensure guest service, operational needs, and financial objectives are met.
• Monitor staff service behaviors and provide constructive feedback.
• Ensure employee recognition programs are activated and executed across all shifts.
• Participate in ongoing employee recognition program.
• Solicit employee feedback, maintain an open-door policy, and review employee satisfaction survey results to identify and address concerns.
• Participate in progressive disciplinary procedures for employees.
• Celebrate team successes and publicly acknowledge team members' contributions.
• Set a positive example for guest relations and embody the brand's service culture.
• Participate in the development and implementation of corrective action plans to improve guest satisfaction.
• Empower employees to deliver exceptional customer service.
• Emphasize guest satisfaction during all departmental meetings and focus on continuous improvement.
• Respond to and resolve guest issues and complaints effectively.
• Continuously strive to improve service performance.

Qualifications and Requirements

• High school diploma or equivalent, plus two years of experience in housekeeping or a related professional field.
• Alternatively, a two-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or a related major, with no prior work experience required.

Required Skills

• Housekeeping
• Laundry Operations
• Guest Satisfaction
• Budget Management
• Human Resources Management
• Customer Service Excellence

Work Environment and Location

This is a full-time position requiring 2-5 years of experience. The work location is Riyadh, Saudi Arabia, at the address: Al Aqiq Street, Financial District, Riyadh, Saudi Arabia, 13519.

About the Role

Alfanar Projects is seeking a skilled Site Manager with a specialization in Electrical Engineering to oversee the execution of 380 kV Substation projects in Riyadh, Saudi Arabia. This full-time position requires a professional with extensive experience in managing complex electrical infrastructure projects, ensuring adherence to industry standards, and driving successful project completion. The Site Manager will be responsible for supervising all on-site activities, including the installation, testing, and commissioning of high-voltage equipment, demanding strong leadership, technical expertise, and a commitment to quality and safety.

Key Responsibilities

• Supervise daily site activities for 380 kV Substation projects to ensure efficient workflow and progress.
• Monitor and manage the installation, testing, and commissioning of key substation equipment, including GIS, Transformers, Switchgear, and Protection Systems.
• Ensure all site work strictly adheres to Saudi Electricity Company (SEC) standards, approved project drawings, and project specifications.
• Coordinate effectively with site supervisors, foremen, subcontractors, and the project team to ensure seamless operations.
• Diligently track site progress and provide regular, accurate updates to project management.
• Champion and enforce compliance with all relevant safety regulations and quality standards on the project site.
• Proactively identify site issues and provide support in resolving technical challenges during project execution.
• Maintain comprehensive and accurate documentation and site records for all project activities.

Qualifications and Requirements

• A Bachelor's Degree in Electrical Engineering or Power Engineering is mandatory.
• A minimum of 10 to 15 years of progressive experience specifically in 380 kV Substation projects.
• Demonstrated hands-on experience in installation and site supervision within substation environments.
• In-depth knowledge of substation equipment and High Voltage (HV) systems.
• Familiarity with Saudi Electricity Company (SEC) standards is highly preferred.
• The ability to work effectively under challenging site conditions and consistently meet project deadlines.

Required Skills

• Expertise in Installation and Site Supervision.
• Proficiency in Substation Equipment and HV Systems.
• Strong Communication and Coordination skills.

Work Environment and Details

This is a full-time position based in Riyadh, Saudi Arabia. The role requires a minimum of 10 years of experience in the field.

About the Role

Mace, a leading consultancy and construction company, is seeking a Senior Mechanical Project Manager to join its team in Riyadh, Saudi Arabia. This role is integral to the successful delivery of a significant entertainment and luxury hospitality project, encompassing extensive infrastructure and built assets. The position requires a hands-on Construction Management approach to lead the delivery of major Infrastructure and MEP systems across a large-scale, remote program.

This project offers the opportunity to collaborate with prominent architects and global consultants, managing both main and sub-contract packages. Mace is committed to fostering a safe, diverse, and inclusive working environment, promoting continuous improvement and professional development.

Key Responsibilities

• Accountability for MEP delivery in terms of time, cost, quality, and safety outcomes.
• Leading high-performing teams while ensuring compliance, governance, and adherence to best practice standards.
• Building and maintaining strong relationships with clients, consultants, and contractors throughout the project lifecycle.
• Overseeing the full MEP lifecycle, including program management, health, safety, and welfare (HSW), quality assurance, commissioning, and project close-out.
• Leading and managing design processes and monitoring specialist and sub-contractor design resources.
• Driving project close-out activities, implementing risk mitigation strategies, and fostering performance improvement and knowledge sharing.
• Managing multiple Local Delivery Centres (LDCs), stakeholders, sub-contractors, and specialists related to mechanical engineering systems.
• Collaborating effectively with Project Management Office (PMO) teams to ensure coordinated deliverables.

Qualifications and Requirements

• A Bachelor's degree in Mechanical Engineering or an equivalent qualification.
• A minimum of 12 years of expertise in Mechanical, Chilled Water, Cooling, HVAC, Smoke Extract & Control, SCADA, BMS, and CCMS systems.
• Proven capability in design management, commissioning, and full project lifecycle delivery.
• Extensive experience in the successful delivery phase of projects and programs.
• Experience in managing relationships with key senior stakeholders.
• Advanced understanding of programme planning, sequencing, and critical path management.
• Membership of a relevant professional body such as CIOB, ASHRAE, CIBSE, IET, APM, or equivalent demonstrable professional development.

Required Skills

• Proficiency in MEP delivery.
• Experience in leading high-performing teams.
• Strong client, consultant, and contractor relationship management skills.
• Comprehensive full MEP lifecycle management capabilities.
• Expertise in design management and commissioning.
• Skilled in project close-out procedures.
• Ability to implement risk mitigation strategies.
• Focus on performance improvement and knowledge sharing.
• In-depth knowledge of mechanical engineering systems.
• Advanced programme planning, sequencing, and critical path management skills.
• Technical expertise in Mechanical, Chilled Water, Cooling, HVAC, Smoke Extract & Control, SCADA, BMS, and CCMS systems.
• Strong technical understanding across Electrical, Mechanical, Public Health, and Integrated Systems (BMS, SCADA, FLS, etc.).

Work Location and Type

This is a full-time position based in Riyadh, Saudi Arabia. Mace is an inclusive employer and welcomes interest from a diverse range of candidates. The company is open to discussing part-time, flexible, and hybrid working options if suitable within the role.

About the Role

Star, a human capability development company based in Riyadh, is seeking a Project Manager to lead its B2C Programs unit. This unit manages a commercial operation focused on professional certification programs through internationally recognized bodies and a premium facility activation program. This is a full ownership role where you will manage the unit as a formal project, lead its team, and be accountable for its commercial and operational performance. The Project Manager will be instrumental in developing and executing strategies to drive B2B sales with corporate clients, manage strategic relationships with international partners, and oversee the operational success of both certification and facility-based programs. This role offers direct contribution to revenue generation within a growing organization.

Key Responsibilities

• Develop and maintain comprehensive project plans, timelines, and milestone schedules for all program tracks within the B2C Programs unit.
• Manage the project budget effectively and ensure optimal resource allocation to achieve project objectives.
• Build, lead, and manage a high-performing project team, including project specialists, fostering a collaborative environment.
• Track, measure, and regularly report on project performance to senior leadership, providing insights and recommendations.
• Proactively identify potential risks, develop mitigation strategies, and resolve issues to ensure project delivery remains on track.
• Coordinate with Star's PMO team for the seamless handover of program delivery upon deal closure.
• Ensure all project milestones and deliverables are met punctually and within the defined scope.
• Drive B2B sales with corporate clients across training, certification, and facility-based programs, which is the primary commercial objective of the role.
• Build and maintain a rolling six-month programs calendar that encompasses all tracks under the B2C Programs unit.
• Manage strategic relationships with international certification bodies at a partnership level, including conducting scheduled strategic reviews and leading renewal negotiations.
• Oversee B2C certification sales, facility program sales, and inbound inquiry management, delegating effectively to project specialists.
• Identify and actively pursue cross-selling opportunities between the certification and facility program tracks to maximize revenue.
• Own the requirements definition and acceptance process for a unified digital platform being developed for the unit.
• Manage the training and L&D dimension of the project, including the certification partner ecosystem and contributing to program design input.

Qualifications and Requirements

• 5-8 years of project management experience, with a proven track record in commercial or revenue-generating projects.
• Background in training, Learning & Development (L&D), or a related domain to ensure credibility with corporate L&D buyers and certification body partners.
• Experience in B2B sales or business development, with a history of building and closing corporate relationships.
• Strong organizational skills, with the ability to simultaneously manage a programs calendar, a team, a budget, and a sales pipeline.
• Confident and effective communication in both Arabic and English, both written and verbally.
• AI-fluent in a practical sense, demonstrating the ability to restructure workflows and leverage AI tools to significantly multiply output across research, planning, analysis, and execution, beyond basic email drafting.
• Saudi nationality is preferred.

Required Skills

• Project Management
• Commercial Project Management
• Revenue-Generating Project Management
• Training and Development (L&D)
• B2B Sales
• Business Development
• Organizational Skills
• Communication (Arabic & English)
• AI Tool Integration and Application

Work Environment and Location

This is a full-time position located in Riyadh, Saudi Arabia. The role offers the opportunity to work across an exciting mix of corporate training, international certification partnerships, and premium facility programs within a fast-growing company. The role provides direct access to senior leadership and is situated in a central Riyadh location.

About the Role

CTRD Arabia, registered in the Kingdom of Saudi Arabia, announces its need to fill the position of Head of Business Services in the State Management Office (CMO) in Riyadh. The State Management Office plays a pivotal role in supporting the company's projects within the Kingdom and developing comprehensive business operations. This position aims to ensure the company's operations are legal, efficient, and profitable by providing centralized support for management, local operations, and compliance.

Responsibilities of the Head of Business Services

Under the direct supervision of the General Manager of CTRD Arabia, the Head of Business Services will lead and manage business functions and government relations, in addition to overseeing relationships with external service providers. This role focuses on enabling and protecting the business, with an emphasis on practical results and long-term value, in line with the company's philosophy that prioritizes people, projects, and profit.

• Provide overall leadership and management for the business services functions teams within the State Management Office.
• Lead and oversee the development of policies and procedures to enhance the effectiveness and efficiency of business services functional areas.
• Ensure the highest quality standards in business services and continuously seek improvement opportunities.
• Oversee the preparation of reports and the monitoring and control of commercial support functions.
• Manage crisis management frameworks and processes, ensuring business resilience and effective incident response.
• Ensure strict compliance with the laws of the Kingdom of Saudi Arabia, implementing regulations, royal decrees, and regulatory frameworks.
• Maintain accurate records of all business operations.
• Prepare to lead the company's response to compliance audits and corrective action requirements.
• Provide oversight for security and risk management, business resilience, and health and safety management in the Kingdom of Saudi Arabia for CTRD Arabia.
• Maintain reliable and up-to-date expertise in the Nitaqat (Saudization) program in the Kingdom of Saudi Arabia, understanding its evolving requirements and operational accreditations to guide strategic decision-making.
• Continuously monitor changes in local laws, regulations, and policies, and update company policies and procedures accordingly.
• Build a high-performing team with a clear vision, fostering collaboration and integration between departments.
• Lead the continuous professional development of direct reports and ensure they do the same with their teams.
• Provide training, mentoring, and career development opportunities for team members.
• Exercise direct management responsibility for the Senior Business Manager and Government Relations Manager.
• Ensure close integration with the Head of Projects Services to achieve administrative consistency across the State Management Office.
• Communicate effectively on progress, challenges, and results across the organization.
• Manage relationships with any relevant external functions and service providers.

Qualifications and Experience Required

• Significant experience in business management, with a strong focus on operations within the Kingdom of Saudi Arabia.
• Bachelor's degree in Business Administration or a related field.
• Proven experience in financial management.
• Proven experience in compliance controls, audit readiness, and regulatory documentation.
• Experience in commercial project management.
• Proficiency in policy formulation and development.
• Skill in process analysis and development.
• Comprehensive understanding of the business environment in the Kingdom of Saudi Arabia.
• Excellent written and verbal communication skills.
• Experience in managing key stakeholders and relationships is a plus.
• Conversational Arabic language skills are a plus.
• More than 10 years of experience.

Core Skills

• Business Management
• Financial Management
• Compliance Controls
• Audit Readiness
• Regulatory Documentation
• Commercial Project Management
• Policy Formulation and Development
• Process Analysis and Development
• Experience in the Saudi Arabian business environment
• Communication (written and verbal)
• Stakeholder Management
• Relationship Management

Job Details

This position is a one-year contract, renewable based on business requirements and in accordance with the applicable employment contract and Saudi labor law. Working hours are 40 hours per week, and the work location is Riyadh, Kingdom of Saudi Arabia.

Main Responsibilities:

* Ensure the application of quality, service, and cleanliness standards and maintain store readiness.

* Achieve sales and profitability goals by managing costs, inventory, and implementing marketing plans.

* Manage work schedules, attract, develop, and retain talent.

* Train and develop the work team and implement training programs.

* Supervise inventory, orders, and supply to reduce shortages and waste.

* Ensure compliance with company policies, health and safety regulations, and cash handling procedures.

* Handle customer complaints and enhance guest experience.

* Manage financial reports, daily deposits, and monitor profitability.

Skills and Experience:

* 2-4 years of experience in fast-food restaurant management or the food and retail sector.

* Strong leadership skills and ability to build and manage work teams.

* Knowledge of food safety regulations, labor laws, and cash procedures.

* Proficiency in preparing schedules, managing inventory, and financial reports.

* High skills in communication, problem-solving, and customer service.

* Flexibility to work evenings, weekends, and public holidays