Full-time Waiter Jobs in Riyadh

About the Role

Multilink Management Consultants is seeking energetic and customer-focused individuals to join Baskin-Robbins outlets in Riyadh, Saudi Arabia, as Waiters/Service Crew. This full-time position offers an opportunity for individuals with 0-1 years of experience to begin a career in customer service within a globally recognized brand.

Role Overview

The ideal candidate will be responsible for delivering exceptional customer service, managing orders, serving a variety of ice cream, desserts, and beverages, maintaining a clean and inviting environment, and ensuring every guest has a pleasant dining experience.

Key Responsibilities

• Greet customers warmly and assist them in making their selections.
• Accurately take customer orders for ice cream, desserts, and beverages.
• Serve ice cream, desserts, and beverages to customers promptly and efficiently.
• Handle cash and point-of-sale (POS) transactions with accuracy.
• Maintain high standards of cleanliness and hygiene throughout the outlet.
• Assist with restocking inventory and support inventory management processes.
• Adhere to all company policies, food safety regulations, and customer service standards.

Qualifications and Requirements

• A minimum of 1 to 2 years of experience in a restaurant, café, fast-food, or ice cream outlet is required.
• Possess good communication and customer service skills.
• Basic English communication proficiency is necessary; knowledge of Arabic is considered an advantage.
• Maintain a presentable appearance and a positive attitude.
• Ability to work effectively in a fast-paced environment and adapt to flexible shift schedules.
• Experience in international food chains, cafés, or quick-service restaurants is preferred.
• Strong teamwork and interpersonal skills are essential.
• A customer-oriented approach with a friendly personality is highly valued.
• Must be physically fit and capable of standing for extended periods.
• Previous experience working in the Gulf region will be an added advantage.

Required Skills

• Customer Service
• Communication
• Teamwork
• Interpersonal Skills

Work Context

This is a full-time position for a Waiter/Service Crew at Baskin-Robbins outlets located in Riyadh, Saudi Arabia. The role is a client position managed by Multilink Management Consultants.

About the Role

W Hotels is seeking a guest-focused F&B Service Expert to join our team in Riyadh, Saudi Arabia. This full-time, non-management position offers an opportunity to contribute to a brand focused on creating memorable guest experiences. As an F&B Service Expert, you will be responsible for delivering a range of services to ensure guests enjoy their dining experience.

Role Context and Culture

At W Hotels, we believe in creating unique experiences that go beyond standard service. Our culture is built on attentiveness, innovation, and a commitment to the Whatever/Whenever service philosophy. We encourage individuals who are original, innovative, and forward-thinking to join our global team and contribute to our mission of awakening guest passions and redefining luxury.

Key Responsibilities

• Deliver a wide range of services to ensure guests enjoy their dining experience.
• Take initiative in providing exceptional guest service.
• Set tables to prepare for guest service.
• Communicate effectively with kitchen staff.
• Interact with and serve guests in a professional and engaging manner.
• Maintain cleanliness of work areas and supplies.
• Ensure all transactions are handled seamlessly as part of the overall guest experience.
• Contribute to creating a safe workplace for colleagues and guests.
• Follow all company policies and procedures diligently.
• Uphold high-quality standards in all aspects of service.
• Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

• High school diploma or *** equivalent is preferred.
• Less than 1 year of related work experience is required.
• No supervisory experience is necessary for this role.
• No specific licenses or certifications are required.
• Ability to stand, sit, or walk for extended periods.
• Capability to move over sloping, uneven, or slippery surfaces.
• Ability to read and visually verify menu information.
• Physical ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance, and 50 pounds with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Guest Service
• Food and Beverage Service

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

About the Role

Meem Co. For Hotel Management and Operation is seeking a dedicated Waiter to join their team in Riyadh. This full-time position offers an opportunity for individuals to contribute to a positive dining experience by providing exceptional service to guests.

Key Responsibilities

The Waiter will be responsible for the following duties:

• Accurately take guest orders and serve food and beverages.
• Provide attentive and professional table service to ensure guest satisfaction.
• Maintain strong knowledge of menu items, ingredients, and restaurant service standards.
• Handle guest requests and resolve concerns promptly and professionally.
• Deliver an exceptional dining experience through a high level of attention to detail.
• Demonstrate good organizational skills and the ability to multitask efficiently in a fast-paced environment.
• Ensure punctuality and reliability while working effectively as part of a team.

Qualifications and Requirements

• High school diploma or a Diploma is the minimum educational requirement.
• Must be of Saudi nationality.
• Fluency in English is required.
• Possess a professional appearance and a positive attitude.
• Demonstrate excellent communication and guest service skills.
• Ability to work under pressure.

Required Skills

• Exceptional communication and guest service abilities.
• Proficiency in order taking and providing attentive table service.
• Comprehensive menu knowledge.
• Strong attention to detail.
• Effective organizational skills and multitasking capabilities.
• Ability to perform well under pressure.
• Proven teamwork and collaboration skills.
• Familiarity with POS systems and order-taking procedures is considered a plus.

Work Environment and Experience

This is a full-time position located in Riyadh. The company is seeking candidates with 0-1 year of experience in a similar role.

About the Role

W Hotels in Riyadh, Saudi Arabia, is looking for a Food & Beverage Expert to join their team. This is a full-time, non-management position, suitable for individuals with 0-1 year of relevant work experience. The role focuses on creating unforgettable hospitality experiences for guests, going beyond just serving food and beverages to crafting a unique and immersive dining journey. The Food & Beverage Expert will contribute to a wide range of services to ensure guests enjoy their meals and the surrounding ambiance.

Company Philosophy and Work Environment

W Hotels' mission is to ignite the curiosity of travelers and expand their horizons, to be a destination that fulfills life's experiences. Inspired by new faces and new places, the hotels have a flexible and ready spirit, earning them a reputation for reinventing luxury standards worldwide. Their culture and service philosophy, "Whatever/Whenever," is based on bringing guests' passions to life. W Hotels welcomes authentic, innovative, and forward-thinking individuals. Joining W Hotels means becoming part of a prestigious hotel group under the Marriott International umbrella, where you can choose your ideal work environment, achieve your purpose, join a distinguished global team, and realize your dreams.

Key Tasks and Responsibilities

Based on the role description, typical responsibilities include:

• Taking the initiative to provide a wide range of services to ensure guests enjoy their dining experience.
• Setting tables and preparing the dining area for service.
• Communicating effectively with kitchen staff regarding orders and guest needs.
• Interacting with guests, taking orders, and serving food and beverages.
• Maintaining cleanliness of work areas, supplies, and equipment.
• Ensuring all guest transactions are processed smoothly and contributing to the overall experience.
• Adhering to company policies and procedures to ensure a safe and efficient work environment.
• Maintaining quality standards in all aspects of service.
• Maintaining a professional uniform, personal appearance, and professional communication style.

Qualifications and Requirements

• High school diploma or equivalent preferred.
• Less than one year of relevant work experience required.
• No supervisory experience is required for this role.
• No specific licenses or certifications are required.
• Ability to stand or sit, walk for extended periods, including moving over sloped, uneven, or slippery surfaces.
• Ability to read and visually verify information, such as menus.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 25 pounds (approximately 11 kg) without assistance, and up to 50 pounds (approximately 23 kg) with assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Required Skills

• Exceptional customer service skills.

Additional Job Information

Job Type: Full-time
Location: Riyadh, Saudi Arabia

Marriott International is committed to being an equal opportunity employer and welcomes everyone and provides access to opportunities. It actively promotes an environment where the unique backgrounds of its partners are celebrated. Their greatest strength lies in the rich blend of culture, talent, and experience of their partners. They are committed to non-discrimination on any protected basis, including disability, veteran status, or any other basis protected by applicable laws.

About the Role

W Hotels in Riyadh is seeking a dynamic and guest-focused F&B Service Expert to join their team. This full-time, non-management position is suitable for individuals with 0-1 year of experience looking to build a career in the hospitality industry. As an F&B Service Expert, you will contribute to creating memorable dining experiences for guests by focusing on the overall guest experience beyond just serving food and drinks.

You will play a key role in ensuring guest satisfaction through proactive service delivery. This includes meticulous table setting, effective communication with the kitchen team, engaging with and serving guests, and maintaining the cleanliness of work areas and supplies. Every interaction is an opportunity to enhance the guest's dining experience.

Key Responsibilities

• Deliver a range of services to ensure guests enjoy their meals and dining experience.
• Take initiative in providing guest service.
• Set tables to W Hotels' standards.
• Communicate effectively with kitchen staff regarding orders and guest needs.
• Interact with and serve guests in a professional and welcoming manner.
• Maintain cleanliness of work areas, equipment, and supplies.
• Ensure all actions contribute to creating a safe workplace.
• Adhere to company policies and procedures.
• Uphold established quality standards for food and beverage service.
• Maintain a professional uniform, personal appearance, and communication style.
• Stand, sit, or walk for extended periods, including moving over sloping, uneven, or slippery surfaces.
• Read and visually verify information on menus and other guest-facing materials.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Qualifications and Requirements

• High school diploma or *** equivalent.
• Less than 1 year of related work experience.
• No supervisory experience required.

Required Skills

• Guest Service

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels, a part of Marriott International, is committed to being an equal opportunity employer. They value the unique backgrounds of their associates and are committed to non-discrimination.

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• • Handling complaints and working to resolve them according to company policies.
• • Providing accurate information about services and products.
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• Qualifications and Requirements:
• • A minimum of a high school diploma (preferably a diploma or bachelor's degree).
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• • Proficiency in using computers.
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• • Seriousness and commitment to work.
• Benefits of the Job:
• • A motivating work environment.
• • Attractive salaries and incentives.
• • Medical insurance.
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We are looking for employees to join our distinguished team, where we pay great attention to accuracy and quality in all aspects of our work, and we consider precise details the basis of our success.

Working hours:

• Six days a week, eight hours a day.
• Evening shift from 3 PM to 11 PM.

Responsibilities:

• Receive all customer inquiries about products and services, and respond to them quickly and accurately.
• Handle incoming orders via phone or WhatsApp, and accurately record them in the system.
• Follow up with customers after purchases to ensure their satisfaction with the service provided.
• Handle complaints and feedback effectively and quickly, and ensure they are resolved satisfactorily.
• Coordinate with different departments to ensure the best possible service is provided.

Required Qualifications:

• Previous experience in customer service.
• Strong communication skills, and the ability to deal with customers effectively.
• Ability to work under pressure, and manage time effectively.

Advantages:

• Fixed salary (to be determined during the interview)
• Health insurance
• Annual leave
• Monthly commissions (after passing the trial period)

• Receiving customer calls and messages and responding to them.
• Following up on orders and shipping status and coordinating with the relevant departments.
• Handling complaints and issues and finding appropriate solutions.
• Maintaining customer satisfaction and building a professional relationship with them.

About the Role

Godiva Chocolatier announces its need to hire a committed and customer-service-oriented Sales Assistant to join its team in Jeddah and Riyadh. The Sales Assistant will effectively contribute to creating a welcoming and distinguished experience for guests, while maintaining Godiva's distinguished reputation by providing exceptional service, preparing high-quality beverages, and assisting in food presentation. This role is an excellent opportunity for individuals passionate about customer service and luxury chocolates.

Key Tasks and Responsibilities

• Prepare and serve a variety of coffee and tea beverages with meticulous attention to quality and presentation.
• Receive and process customer orders accurately and efficiently.
• Provide informed menu recommendations and answer customer inquiries regarding food and beverages.
• Maintain a high level of cleanliness and organization within the workspace and dining areas.
• Handle cash and credit card transactions accurately, ensuring the correctness of all payments.
• Collaborate effectively with team members to ensure smooth operations, especially during peak hours.
• Assist in preparing and cleaning the dining area, including restocking necessary supplies.

Qualifications and Experience

• Previous experience in a Sales Assistant, Barista, or Waiter role is preferred.
• Proven ability to work effectively in a fast-paced environment while managing multiple tasks simultaneously.
• Flexibility to work various shifts, including weekends and holidays, as per operational needs.

Required Skills

• Exceptional customer service skills, characterized by friendliness and positivity.
• Strong communication and interpersonal skills for effective interaction with guests and the team.
• Proficiency in beverage preparation and food presentation.
• Ability to handle cash transactions and process payments.
• Strong commitment to teamwork and collaboration.

Job Details

Company: Godiva Chocolatier

Job Type: Full-time

Experience Required: 0-1 year

Locations: Jeddah, Makkah Al-Mukarramah, Riyadh, Saudi Arabia.

If you are looking to join our team and contribute to providing an exceptional guest experience, we encourage you to apply.

About the Role

DSV - Global Transport and Logistics is looking for a committed and customer-focused Customer Service Agent to join their team in Riyadh, Saudi Arabia. This full-time role is essential for maintaining our standards of operational excellence in freight forwarding. The role involves ensuring the smooth and efficient handling of all freight forwarding activities for current and potential clients, serving DSV's interests and upholding our commitment to delivering outstanding customer service.

Customer Service Agent Responsibilities

As a Customer Service Agent, you will be the primary point of contact for clients, ensuring they receive the best possible service throughout their logistics journey. You will be instrumental in establishing and adhering to DSV's Standard Operating Procedures (SOPs), keeping clients informed about the status of their shipments, and proactively addressing any transit-related issues to exceed expectations.

• Provide excellent customer service to all DSV clients at all times.
• Liaise with clients and suppliers to establish DSV's SOPs and keep clients informed of arrival times, delays, or transit issues, ensuring expectations are met or exceeded.
• Ensure all communications, internal and external, are professional and timely, and handled using the most appropriate medium.
• Send routing information, follow up with origin points, and update clients on the status of their shipments until arrival in Saudi Arabia.
• Update the tracking sheet with shipment status and provide daily updates to clients.
• Negotiate rates with carriers and update the export rate sheet on SharePoint.
• Create jobs in CW1 for all export shipments.
• Provide quotes to agents and clients for all export inquiries.
• Monitor, report on, and effectively communicate with clients, carriers, and suppliers.
• Provide regular updates to the direct manager.
• Perform any other related duties or projects assigned by the supervisor to meet business needs.

Qualifications Required

To perform this role successfully, the candidate must possess the following qualifications:

• Bachelor's degree.
• Minimum of 5 years of experience in freight forwarding operations.

Key Skills

We are looking for a candidate with the following skills:

• Exceptional verbal and written communication skills.
• Strong ability to prioritize tasks, multitask effectively, and strong problem-solving skills.
• Ability to act with integrity and professionalism and maintain confidentiality.
• Proficiency in Microsoft Office Suite or related software.
• Experience in customer service.
• Experience in freight forwarding and documentation.

Job Details

This is a full-time opportunity for a Customer Service Agent in Riyadh, Saudi Arabia. The position requires 5 to 10 years of experience in freight forwarding operations.

About the Role

Aggreko is seeking a Customer Service Specialist to join their team in Riyadh, Saudi Arabia. This full-time position is crucial for maintaining the integrity of Customer Service Management and ensuring the seamless execution of the end-to-end hire process. The specialist will act as the primary point of contact for customer service teams and customers throughout the rental order lifecycle, advocating for customer needs and collaborating with various internal departments to deliver an exceptional customer experience.

Key Responsibilities

• Serve as the main point of contact for managing customer relationships throughout the entire hire lifecycle, proactively setting expectations and communicating any changes.
• Lead and support the Customer Service team to ensure accurate and timely completion of customer-related tasks, providing management with structured updates.
• Oversee department dashboards, Business Transaction Tracker (BTT), and reports to monitor and maintain team Key Performance Indicators (KPIs).
• Respond promptly and efficiently to inbound calls, emails, and other communication channels, adhering to established touchpoint standards and KPIs.
• Take ownership of reactive customer queries, including follow-ups on breakdowns, complaints, and orders, liaising with internal teams for prompt resolution.
• Support the sales function by processing customer orders, change orders, post-order follow-up, and expediting sales force order integration.
• Communicate customer requirements across multiple internal teams and systems, ensuring all operational and internal teams are informed of customer needs.
• Perform accurate checks on new order documentation and supporting customer documents before integration into M3, while maintaining customer and order records in Salesforce.
• Handle and follow up on customer calls regarding order acknowledgments, delivery confirmations, on-hires, off-hires, equipment exchanges, and missing equipment.
• Coordinate with Credit Control and Agents for necessary approvals and new customer setup requirements.
• Update order changes in T-agreements within Salesforce, including system integrations.
• Create standard on-hire and off-hire folders and related contract documentation in the Share Drive.
• Raise and follow up on hire coordination cases and tasks with the Contracts, Service, and Logistics teams.
• Track estimated end-of-hire dates and communicate updates to the Hire Coordination team.
• Issue hire/off-hire confirmations to clients via Salesforce, confirmed internally with the hire team.
• Follow up on Purchase Orders (LPOs), contract extensions, missing equipment, and other customer requirements to support timely execution and invoicing.
• Maintain high levels of customer satisfaction and positively impact customer feedback KPIs.

Qualifications and Requirements

• A minimum of 2 years of relevant customer service or contract administration experience in a business-to-business environment, preferably within rental operations.
• Working knowledge of Microsoft Office Suite.
• Experience with ERP/CRM systems such as Salesforce and M3.
• Good written and verbal communication skills.
• Strong attention to detail.
• A collaborative leadership style with a results-oriented approach, demonstrated through functional mentorship and proactive problem-solving.
• Ability to manage multiple tasks effectively.
• Capacity to maintain data accuracy and meet service level expectations.
• Self-driven and organized.
• Willingness to learn all aspects of the hire lifecycle.

Required Skills

• Customer Service Management
• Microsoft Office Suite
• Salesforce
• M3
• Communication (Written and Verbal)
• Attention to Detail
• Problem-solving

Work Environment and Location

This is a full-time position based in Riyadh, Saudi Arabia. The role is specifically designated for Saudi nationals in compliance with national labor laws and applicable legislation in the Kingdom of Saudi Arabia. Aggreko is an equal opportunity employer.