Full-time Waiter Jobs in Riyadh

The medical appointment coordinator is responsible for organizing and scheduling patient appointments with doctors in an effective and organized manner, ensuring a comfortable and smooth experience for patients within the medical facility, and coordinating between different departments to minimize scheduling conflicts and improve workflow.

Duties and Responsibilities:

• Receiving appointment booking requests via phone, direct attendance, or electronic systems
• Organizing and scheduling doctors' and patients' appointments on a daily and weekly basis
• Ensuring that appointments do not conflict and continuously updating schedules
• Communicating with patients to confirm appointments or reschedule them as necessary
• Accurately entering and updating patient data in the medical system
• Responding to patient inquiries and providing necessary information about medical services
• Monitoring patient attendance and organizing waiting lists
• Coordinating with medical and administrative departments to ensure smooth workflow
• Preparing periodic reports on appointments, cancellations, and no-shows
• Adhering to confidentiality policies and protecting patient data

Qualifications and Requirements:

• High school diploma, associate degree, or bachelor’s degree (preferably in health administration or a related field)
• Previous experience in reception or appointment coordination (preferably in the medical sector)
• Proficiency in using computers and medical systems
• High communication skills in Arabic and English (additional advantage)

Job Objective:

To act as the welcoming front and financial officer, in addition to directly supervising the workflow within the "Children's Island", to ensure the highest standards of service and safety for children and their families, and to guide the team to deliver outstanding performance.

Tasks and Responsibilities:

• Financial Tasks: Managing the cashier system, issuing tickets, accurately processing payments, and preparing daily sales reports (DSR) at the end of the shift.

• Field Supervision: Monitoring the performance of employees in the play area, ensuring everyone adheres to the work schedule, uniform, and teamwork spirit.

• Customer Experience: Welcoming visitors and intelligently solving complex customer issues, ensuring parents' satisfaction with the level of service.

• Quality Control: Ensuring facility cleanliness, safety of the games, and readiness of the branch to receive visitors at all times.

• Training: Guiding new employees and familiarizing them with the established work method in "Children's Island".

Requirements and Conditions:

• Personality: A leadership personality, tactful, and capable of making quick decisions under pressure.

• Experience: Previous experience in the entertainment or retail sector (preferably with previous experience as a cashier or supervisor).

• Technical Skills: Excellent skill in using point of sale (POS) systems and basic computer programs.

• Spirit: High positive energy and ability to interact with children in a cheerful and patient manner.

• Commitment: Ability to efficiently manage evening shifts and weekends.

Benefits:

• Attractive basic salary + performance-related incentives and target achievement.

• A professional work environment that offers you the opportunity for administrative growth.

• Medical and social insurance.

Application Information:

• Location: Riyadh - Granada Mall - Children's Island branch.

• Interviews: Personal attendance at the branch or contact for the interview.

• Processing and confirming guest room reservations made via phone, letter, or fax.
• Inputting all reservations into our system and addressing inquiries, complaints, and requests regarding reservations.
• Staying updated on all hotel promotions and processing reservations according to established procedures.
• Maintaining product knowledge and applying rate management effectively.
• Promoting good public relations to maximize business.
• Ensuring all incoming calls are answered according to Rotana standards.
• Organizing visa requests for hotel guests and identifying upselling opportunities.

• Understanding the job
• Teamwork
• Taking Responsibility
• Recognizing Differences
• Adaptability
• Customer Focus

About the Role

Tabby is looking for a Quality-focused Customer Service Trainer to join its Customer Support Operations team in Riyadh, Saudi Arabia. This role aims to elevate the quality of customer interactions, enhance customer satisfaction, and contribute to customer retention in the Saudi Arabian market. The role requires a deep understanding of customer service principles and best practices, as well as familiarity with the cultural nuances of the GCC region to ensure customer service representatives are equipped to deliver excellent service.

Key Responsibilities

• Deliver training programs for new and existing employees, including refresher courses.
• Propose modifications and improvements to existing training content for the content team.
• Ensure proper documentation, reporting, escalation, logging, and follow-up for login sessions, training, and feedback sessions.
• Analyze customer interactions to identify root causes of dissatisfaction and propose solutions to improve customer satisfaction.
• Complete monthly login hours to stay up-to-date with product and process knowledge.
• Actively participate in quality calibration sessions.
• Provide recommendations for process improvements based on new hire feedback.
• Monitor and evaluate the effectiveness of training programs and make necessary adjustments to improve outcomes.

Qualifications and Requirements

• Bachelor's degree in a relevant field such as Communications, Psychology, or Business Administration.
• Minimum of 5 years of experience in customer service with a proven track record of success.
• Minimum of 5 years of experience in designing and delivering training programs, including new hire training and on-the-job training.
• Proficiency in both English and Arabic, with a deep understanding of the cultural nuances of the GCC region.
• Strong communication and facilitation skills, with the ability to communicate effectively in both English and Arabic during training sessions, feedback delivery, and quality calibration.
• Ability to work independently and as part of a team.
• Excellent organizational and time management skills.

Core Competencies

• Customer service principles and best practices.
• Understanding of GCC cultural nuances.
• Communication and facilitation skills.
• Service excellence and cultural competence.
• Quality assurance and evaluation.
• Training delivery (new hires and on-the-job).
• Coaching and performance improvement.
• Root cause analysis.
• Process improvement identification.
• Adult learning principles and teaching methodologies.
• Experience with Learning Management Systems (LMS or LXP).
• Certification in customer service training or relevant soft skills certification (preferred).
• Experience in designing and facilitating virtual and in-person training (preferred).

Additional Information

This is a full-time position requiring over 10 years of overall experience, with at least 5 years in training. The role is based in Riyadh, Saudi Arabia. The monthly salary ranges from SAR 9,000 to SAR 17,000.

📢 Job Announcement – Appleez Burger Restaurant

About the restaurant:

Appleez Burger is a restaurant specialized in serving high-quality burgers, located in Al-Olaya neighborhood. We strive to provide a unique experience for our customers through excellent service and quality in every order.

We are looking for cheerful individuals with high morals

to join our team

🔹 Order Delivery Employee

Responsibilities:

• Prepare the customer's order with the preparation team

• Call the customer and receive the order

• Deliver the order to the customer while ensuring its accuracy and completeness

🔹 Hall Supervisor

Responsibilities:

• Greet the customer with a welcome and a smile from the moment they enter

• Determine the type of order (dine-in or takeout)

• Assist the customer and follow up on their needs inside the hall

📍 Location: Al-Olaya

💰 Salary: To be determined after the interview

To apply, please contact us privately or send your CV.

We strive to attract a customer service specialist to join our team, to contribute to providing a distinguished experience for patients and clients across all communication channels, in accordance with quality standards and the policies of the Ministry of Health.

🎯 Job Objective:
To provide high-quality service to clients of the medical center through reception and call center, ensuring a professional experience that contributes to increasing customer satisfaction and improving operational efficiency at the branches.

Job Responsibilities:

• Welcoming clients and directing them to the appropriate services
• Managing appointments (booking - modification - cancellation) via phone or in-person
• Responding to client inquiries and providing accurate information about medical services
• Following up on complaints and feedback and transferring them to the relevant authorities
• Coordinating with medical and administrative teams to ensure smooth workflow
• Updating client data and accurately using appointment systems and CRM
• Adhering to privacy policies and patient rights and operational quality standards

Requirements:

• High communication skills and professionalism in dealing
• Proficiency in using computers and customer service systems
• Ability to work under pressure and organize tasks
• Previous experience in customer service or the medical sector is preferred
• Availability and commitment to working hours

✨ Benefits:

• Professional work environment
• Career development opportunities
• Incentives and rewards based on performance