Students Jobs in Saudi Arabia

More than 1275 Students Jobs in Saudi Arabia. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


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Controller-Rooms

Controller-Rooms

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Controller-Rooms to join their team in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with less than one year of related work experience, offering an entry point into the hospitality industry. As a Controller-Rooms, you will contribute to maintaining the W Hotels standard of service by ensuring efficient guest experiences from arrival to departure.

W Hotels operates with a mission to "Ignite Curiosity, Expand Worlds," focusing on new experiences and reinventing luxury. Joining W Hotels means becoming part of a global team that values originality, innovation, and a forward-thinking approach. The company aims to empower employees to perform their best work, find purpose, belong to a global team, and develop professionally.

Key Responsibilities

  • Assign rooms based on guest requests and preferences where possible.
  • Pre-register designated guests and prepare key packets.
  • Organize and coordinate check-in and pre-registration procedures for arriving groups.
  • Review, track, and accommodate requests for room or check-out changes when feasible, communicating status to relevant staff.
  • Confirm reservations and cancellations.
  • Review out-of-order rooms on a daily basis.
  • Ensure room rates align with market codes and document any discrepancies.
  • Verify and adjust guest billing.
  • File guest paperwork or documentation.
  • Process all guest check-ins and check-outs.
  • Activate room keys.
  • Secure valid payment for services rendered.
  • Identify any over-commitments in room bookings.
  • Perform duplicate reservation checks and block rooms as necessary.
  • Run daily reports to monitor operational status.
  • Follow up with guests to ensure their requests or issues have been resolved to their satisfaction.
  • Receive, record, and relay messages accurately, completely, and legibly.
  • Adhere to all company policies and procedures.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Communicate with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Answer telephones using appropriate etiquette.
  • Coordinate tasks and collaborate effectively with other departments.
  • Serve as a departmental role model.
  • Develop and maintain positive working relationships with colleagues.
  • Support team efforts to achieve common goals.
  • Comply with quality assurance standards.
  • Stand, sit, or walk for extended periods.
  • Enter and locate information using computers and/or POS systems.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Less than 1 year of related work experience.
  • No supervisory experience is required.
  • No specific licenses or certifications are required for this role.

Required Skills

  • Guest Services
  • Billing
  • Reservation Management
  • Customer Service
  • Communication
  • Teamwork
  • Computer Systems
  • POS Systems

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds. Marriott International promotes non-discrimination based on any protected status, including disability and veteran status.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is integral to the smooth operation of the housekeeping department and maintaining the high standards expected by W Hotels. The Housekeeping Coordinator will serve as a vital link between various hotel departments, contributing to an exceptional guest experience. This role is suitable for individuals with 0-1 year of experience looking to develop within the hospitality industry, playing a key role in managing daily housekeeping operations, ensuring efficiency, and supporting the management team.

Key Responsibilities

  • Run sold room reports and verify room status to identify discrepant rooms.
  • Prioritize room cleaning based on operational needs and guest departures.
  • Update the status of departing guest rooms to facilitate efficient turnover.
  • Assist Housekeeping management in overseeing and coordinating daily activities.
  • Serve as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of rooms marked as 'Do Not Disturb'.
  • Ensure that vacant dirty rooms are cleaned within the required timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list for immediate cleaning.
  • Complete all required Housekeeping paperwork accurately and efficiently.
  • Adhere to all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs with genuine appreciation.
  • Ensure adherence to quality expectations and standards in all housekeeping operations.
  • Develop and maintain positive working relationships with colleagues and support the team to achieve common goals.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for extended periods of time as required by the role.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience in housekeeping or a similar role is preferred.
  • No supervisory experience is required for this position.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in Housekeeping operations and procedures.
  • Ability to coordinate effectively with Engineering, Front Office, and Laundry departments.
  • Strong Communication skills for clear and professional interaction.
  • Demonstrated Teamwork capabilities to support colleagues and achieve shared objectives.
  • Effective Problem-solving skills to address operational challenges.

Work Environment and Location

This is a full-time, non-management position located in Riyadh, Saudi Arabia, at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates. They foster an environment where unique backgrounds are celebrated, recognizing that the greatest strength lies in the rich blend of culture, talent, and experiences of their associates. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. As a Guest Arrival Expert, you will be responsible for ensuring that guest interactions are exceptional from the moment they arrive until their departure, contributing to a positive guest experience throughout their stay. This is a full-time, non-management position where you will be empowered to take initiative, address operational needs, and provide local insights. Your role involves seamlessly integrating transactions into the overall guest experience, making each interaction personal and engaging.

Key Responsibilities

  • Deliver a range of services to guide guests through their arrival and departure experiences.
  • Take initiative to ensure guest satisfaction from start to finish.
  • Process operational needs efficiently and effectively.
  • Address guest requests promptly and professionally.
  • Complete necessary reports accurately.
  • Share highlights of the local area with guests.
  • Ensure a safe workplace by adhering to company policies and procedures.
  • Maintain confidentiality of company information and guest data.
  • Protect company assets and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Arrival Experience
  • Customer Service
  • Problem Solving
  • Communication
  • Professional Appearance
  • Physical Stamina, including the ability to stand, sit, or walk for extended periods, and lift/move objects up to 50 pounds without assistance and over 75 pounds with assistance.

Work Location and Details

This full-time, non-management position is located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is based in the Riyadh region and is not remote. The job category is Rooms & Guest Services Operations, with Job Number 26071730. Experience required is 0-1 year.

About W Hotels and Marriott International

W Hotels aims to inspire curiosity and expand horizons, offering a place where life can be experienced. The brand is characterized by a sharp, daring spirit that reinvents luxury norms. The service culture emphasizes that anything can be done, anytime, turning guests' passions into reality. If you are original, innovative, and forward-looking, you are welcome at W Hotels. By joining W Hotels, you become part of the Marriott International portfolio. Marriott International is dedicated to being an equal opportunity employer, fostering an environment where the unique backgrounds of associates are valued and celebrated. The company is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a Supervisor-Guest Service to join our team in Riyadh, Saudi Arabia. This full-time, non-management position is designed for individuals looking to start their career in hotel operations. The role is instrumental in ensuring an exceptional guest experience from arrival to departure, upholding W Hotels brand standards.

This position is based in the Financial District of Riyadh. The Supervisor-Guest Service will serve as a key point of contact for guests, addressing their needs and ensuring a seamless and memorable stay. The role requires a proactive approach to service and a commitment to high standards of hospitality.

Key Responsibilities

  • Process all guest check-ins, including verifying guest identity, form of payment, assigning rooms, and issuing room keys.
  • Set up accurate guest accounts according to individual requirements and enter Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify or adjust billing as needed.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately.
  • Provide guests with directions and essential property information.
  • Accommodate guest requests by contacting the appropriate staff and following up to ensure satisfaction.
  • Process all payment types, vouchers, paid-outs, and charges, and balance and drop receipts.
  • Count and secure the cash bank at the beginning and end of each shift, obtaining manual authorizations and adhering to all Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees, serving as a role model and first point of contact for the Guarantee of Fair Treatment/Open Door Policy.
  • Develop and maintain positive working relationships, supporting the team to reach common goals and responding appropriately to employee concerns.
  • Adhere to company policies and procedures, report accidents, injuries, and unsafe work conditions, and complete safety training and certifications.
  • Ensure personal appearance is clean and professional and maintain the confidentiality of proprietary information.
  • Protect company assets and welcome and acknowledge guests, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Speak using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards and enter and locate information using computers and POS systems.
  • Stand, sit, or walk for an extended period of time.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Service
  • Customer Service
  • Cashiering
  • Training
  • Communication
  • Problem-solving

Work Environment and Location

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role is not remote.

Marriott International is committed to being an equal opportunity employer, fostering an environment where diverse backgrounds are valued. The company is dedicated to non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to join their Rooms & Guest Services Operations team. This full-time, non-management position is responsible for creating memorable arrival and departure experiences for guests. As a Guest Arrival Expert, you will be empowered to take initiative, deliver a wide range of services, and ensure each guest interaction contributes to a seamless stay.

W Hotels aims to ignite travelers' curiosity and broaden their worlds by offering experiences that open doors and minds. The brand is known for its adaptable spirit, reinventing luxury worldwide. The service philosophy, "Every Need / Anytime," brings guests' passions to life. W Hotels is part of the Marriott International portfolio.

Key Responsibilities

  • Deliver a range of services to guide guests through their arrival and departure experiences.
  • Take initiative to ensure guest satisfaction from start to finish.
  • Process operational needs efficiently.
  • Address guest requests promptly and effectively.
  • Complete necessary reports accurately.
  • Share highlights of the local area with guests.
  • Ensure transactions feel like a natural part of the guest experience.
  • Contribute to creating a safe workplace.
  • Follow company policies and procedures.
  • Maintain confidentiality of guest and company information.
  • Protect company assets.
  • Uphold quality standards in all guest interactions and operations.
  • Ensure uniform, personal appearance, and communications are professional.
  • Stand, sit, or walk for extended periods.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.

Required Skills

  • Guest Arrival
  • Guest Services
  • Customer Service
  • Communication
  • Problem-Solving

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Experience required is 0-1 years. The job category is Rooms & Guest Services Operations.

Marriott International is an equal opportunity employer committed to diversity and inclusion. They foster an environment where associates' unique backgrounds are valued and celebrated, and are committed to non-discrimination on any protected basis.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role focuses on creating memorable interactions from the moment guests enter the hotel until their departure, embodying the W Hotels spirit. As a Guest Arrival Expert, you will be responsible for shaping initial and final impressions of the brand.

This is a full-time, non-management position within Rooms & Guest Services Operations. The role requires initiative in addressing operational needs, guest requests, and providing local insights, transforming standard transactions into integral parts of the guest experience.

Key Responsibilities

  • Deliver a range of services to guide guests through arrival and departure processes.
  • Take initiative to ensure guest satisfaction and create memorable moments.
  • Process operational needs efficiently and accurately.
  • Address and resolve guest requests promptly and effectively.
  • Complete necessary reports and documentation.
  • Share information about the local area with guests.
  • Ensure a safe workplace by adhering to company policies and procedures.
  • Maintain confidentiality of company and guest information.
  • Protect company assets and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communication style.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Ability to move, lift, carry, push, pull, and place objects weighing more than 75 pounds with assistance.

Required Skills

  • Exceptional guest arrival and departure management.
  • Strong guest services and customer service orientation.
  • Excellent communication skills, both verbal and written.
  • Effective problem-solving abilities.

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. W Hotels is part of Marriott International, an equal opportunity employer committed to diversity and inclusion. The company values unique backgrounds and experiences, and is dedicated to providing access to opportunity for all associates. Marriott International is committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At W Hotels, the mission is to awaken curiosity and broaden horizons through genuine life experiences. The brand is dedicated to listening and responding to all needs, reinventing luxury standards worldwide. The Whatever/Whenever service philosophy is central to the culture, bringing guests' passions to life. Joining W Hotels means joining the Marriott International portfolio of brands, offering opportunities to do your best work and grow professionally.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Cabin Crew - Recruitment Event | Beijing, China

Cabin Crew - Recruitment Event | Beijing, China

📣 Job AdNew

Riyadh Air

Full-time

About the Role

Riyadh Air (RX), headquartered in Saudi Arabia, is a new national airline focused on transforming the aviation industry and connecting the Kingdom to over 100 destinations globally. As a digitally native airline, Riyadh Air aims to establish Saudi Arabia as a significant global aviation and trade hub. This Cabin Crew position offers an opportunity to represent the Kingdom internationally, embodying precision, purpose, and the warmth of Saudi hospitality, known as 'Hafawa'. The role involves creating positive guest experiences and contributing to the airline's vision, with inherent flexibility for personal growth and global exploration.

Key Responsibilities

While specific duties are not detailed, the Cabin Crew role at Riyadh Air encompasses the following core responsibilities:

  • Ensuring the safety and security of all guests during their journey.
  • Providing high-quality service with a primary focus on guest well-being.
  • Embodying and delivering 'Hafawa' hospitality, characterized by kindness, connection, and Saudi warmth.
  • Representing Riyadh Air and Saudi Arabia professionally and positively.
  • Collaborating effectively with the team to ensure smooth flight operations.
  • Embracing new experiences and travel while prioritizing passenger care from departure to arrival.

Qualifications and Requirements

  • A high school certificate or higher education qualification is required.
  • A minimum of one year of experience in hospitality or a customer-facing role is essential.
  • Candidates must be at least 160 cm tall with an arm reach of 212 cm.
  • Fluent English is mandatory; proficiency in other languages is considered an asset.
  • Must be a confident swimmer and capable of using flotation devices.
  • A professional appearance is required, with no visible tattoos or piercings when in uniform.
  • Must meet Saudi employment visa requirements.
  • Candidates must be open to relocating to Riyadh, Saudi Arabia.

Required Skills

  • Exceptional communication skills.
  • A strong commitment to providing high-quality guest service.
  • A dedication to ensuring guest safety and security.
  • The ability to embody and deliver 'Hafawa' hospitality.
  • A collaborative and effective team player.
  • An adventurous spirit and a readiness to embrace travel and new experiences.

Additional Information

This is a full-time position. Riyadh Air offers a competitive compensation package, including guaranteed flight hours until the end of 2026 and full salary payment during the entire training period. Successful candidates will have opportunities for global travel and career development pathways beyond the cabin. The company fosters a culture built on connection, belonging, and Saudi warmth. This recruitment event is specifically for candidates in Beijing, China. Applications are currently being reviewed by the Talent Acquisition team, and qualified candidates will be contacted.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Cabin Crew Recruitment Event | Sofia, Bulgaria

Cabin Crew Recruitment Event | Sofia, Bulgaria

📣 Job AdNew

Riyadh Air

Full-time

About the Cabin Crew Recruitment Event

Riyadh Air, a new national airline headquartered in Saudi Arabia, is hosting a recruitment event in Sofia, Bulgaria, to find enthusiastic individuals to join its Cabin Crew team. As a digitally native airline, Riyadh Air aims to transform Saudi Arabia into a global aviation and trade hub, connecting the Kingdom to over 100 destinations worldwide.

Role Overview

Serving as Cabin Crew for Riyadh Air is an opportunity to represent the Kingdom of Saudi Arabia globally. This role embodies precision, purpose, and the warmth of Saudi hospitality, known as 'Hafawa'. The position is designed for individuals who can bring kindness and connection to every interaction, creating memorable experiences for guests that extend beyond travel. The role offers flexibility, balancing global travel with personal time and opportunities for growth.

Key Responsibilities

  • Deliver high-quality service to guests, prioritizing their safety and well-being throughout their journey.
  • Embody 'Hafawa' hospitality, demonstrating kindness, connection, and Saudi warmth in all interactions.
  • Ensure passengers feel safe and secure during all phases of flight.
  • Act as a professional brand ambassador for Riyadh Air.
  • Embrace travel and new experiences while maintaining a strong commitment to passenger safety from take-off to landing.

Qualifications and Requirements

  • High school certificate or equivalent is required.
  • A minimum of one year of experience in hospitality or a customer-facing role.
  • Minimum height of 160 cm with an arm reach of 212 cm.
  • Fluent English is essential; proficiency in other languages is considered an asset.
  • Must be a confident swimmer and able to use flotation devices.
  • Must maintain a professional appearance, with no visible tattoos or piercings when in uniform.
  • Must meet Saudi employment visa requirements.
  • Must be open to relocating to Riyadh, Saudi Arabia.

Required Skills

  • Natural communication abilities.
  • A strong commitment to providing excellent guest service.
  • Dedication to ensuring guest safety.
  • Demonstrated ability to provide 'Hafawa' hospitality.
  • Effective team player capabilities.
  • Enthusiasm for travel and new experiences.

Additional Information

This is a full-time position. Successful candidates will have the opportunity to represent Saudi Arabia globally and access career development pathways within the company. The company culture is built on connection, belonging, and Saudi warmth. The recruitment event will take place in Sofia, Bulgaria.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dynamic Supervisor-Guest Service to join their team in Riyadh, Saudi Arabia. This role is integral to delivering the W Hotels' signature service philosophy, ensuring every guest experience meets and exceeds expectations. As a Non-Management position, this role offers an opportunity for individuals passionate about hospitality to contribute to guest satisfaction.

Role Overview

The Supervisor-Guest Service will be a key point of contact for guests, managing front desk operations including check-ins and check-outs, and addressing guest needs. This position requires a proactive approach to service, attention to detail, and the ability to work effectively in a fast-paced environment. The role supports the brand's reputation for exceptional service and aims to create a welcoming atmosphere for all visitors.

Key Responsibilities

  • Process all guest check-ins, including verifying identity, payment, assigning rooms, and issuing keys.
  • Set up guest accounts accurately and enter Marriott Rewards information.
  • Ensure room rates align with market codes and document any exceptions.
  • Secure payment before issuing room keys and verify/adjust billing as needed.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately.
  • Provide guests with directions and property information.
  • Accommodate guest requests by coordinating with appropriate staff and following up to ensure completion.
  • Process all payment types, vouchers, paid-outs, and charges.
  • Balance and secure cash handling at the beginning and end of each shift.
  • Obtain manual authorizations and adhere to all accounting procedures.
  • Notify Loss Prevention/Security of any reported guest theft.
  • Assist management in training, evaluating, and coaching employees, serving as a role model and first point of contact for employee concerns.
  • Develop and maintain positive working relationships, supporting team goals and addressing employee concerns.
  • Follow company policies and procedures, report accidents and unsafe work conditions, and complete safety training.
  • Maintain a clean and professional personal appearance and protect company assets.
  • Welcome and acknowledge guests, anticipate service needs, assist individuals with disabilities, and express appreciation.
  • Speak clearly and professionally, prepare and review written documents accurately, and answer telephones using appropriate etiquette.
  • Ensure adherence to quality standards.
  • Enter and locate information using computers and POS systems.
  • Stand, sit, or walk for extended periods.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Service
  • Customer Service
  • Communication
  • Teamwork
  • Problem-solving
  • Training
  • Cashiering
  • Accounting Procedures
  • POS Systems

Work Location and Type

This is a full-time, Non-Management position located in Riyadh, Saudi Arabia. The role is not remote.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Attendant-Health Club

Attendant-Health Club

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels is seeking a dedicated Attendant for its Health Club in Riyadh, Saudi Arabia. This full-time, non-management position is suitable for individuals with a passion for hospitality who wish to contribute to a positive atmosphere for guests. As an Attendant, you will be responsible for maintaining the cleanliness, organization, and overall guest experience within the fitness and recreation areas.

This role is an entry-level opportunity within the hospitality industry, with no prior experience required. You will join a team committed to providing exceptional service and ensuring guest satisfaction.

Key Responsibilities

  • Wipe down fitness center machines to ensure a clean and hygienic environment.
  • Remove towels, trash, and debris from the fitness center area to maintain tidiness.
  • Ensure an adequate supply of cups and water is available in the recreation area for guest convenience.
  • Clean and maintain the cleanliness of fitness and recreation area restrooms and showers.
  • Obtain, fold, and stack towels according to established company procedures.
  • Distribute lockers and towels to guests, providing a welcoming and efficient service.
  • Conduct inventory of supplies, materials, and equipment, and inform the supervisor/manager of low supply items.
  • Provide guests with information about available recreation facilities and activities.
  • Promote a relaxing atmosphere for guests, enhancing their overall experience.
  • Enforce the rules and regulations of the recreation facility to ensure the safety and welfare of guests and members.
  • Provide immediate assistance to injured guests until the arrival of emergency medical services.
  • Report all accidents, injuries, and unsafe work conditions to the manager.
  • Complete all required safety training and certifications.
  • Adhere to all company policies and procedures.
  • Maintain a clean and professional uniform and personal appearance.
  • Protect company assets and maintain the confidentiality of proprietary information.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs, assisting individuals with disabilities.
  • Thank guests with genuine appreciation for their patronage.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with colleagues and guests.
  • Comply with quality assurance expectations and standards.
  • Visually inspect tools, equipment, or machines to identify any defects.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Navigate and move over sloping, uneven, or slippery surfaces.
  • Perform tasks requiring reaching overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested by management.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • CPR Certification.
  • First Aid Certification.
  • Familiarity with fitness equipment.
  • Any certification or training required by local and state agencies.

Required Skills

  • Excellent communication skills.
  • Strong guest service orientation.
  • Proficiency in teamwork and collaboration.
  • Effective problem-solving abilities.

Work Environment and Details

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role involves working within the Golf, Fitness, & Entertainment category. Experience required is 0-1 year. This position is not located remotely.

Marriott International is committed to being an equal opportunity employer. The company fosters an environment where diverse backgrounds are valued and celebrated, and is committed to non-discrimination on any protected basis, including disability and veteran status.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Team Leader-Housekeeping

Team Leader-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia, is seeking a motivated and detail-oriented Team Leader-Housekeeping to join their dynamic team. This full-time, non-management position offers an opportunity for individuals with a passion for hospitality and a commitment to maintaining high standards of cleanliness and guest satisfaction. As a Team Leader-Housekeeping, you will play a crucial role in ensuring the smooth operation of the housekeeping department, contributing to the overall guest experience.

This role is based in the Financial District of Riyadh, Saudi Arabia, and requires a proactive approach to managing daily tasks and supporting the housekeeping team. You will be instrumental in upholding the W Hotels brand standards through meticulous attention to detail and a guest-centric mindset.

Key Responsibilities

  • Enter the status of rooms cleaned into the system.
  • Complete checklists to report the cleanliness and condition of each assigned area.
  • Complete all required Housekeeping paperwork accurately and efficiently.
  • Identify room assignments and determine the specific type of cleaning required for each room.
  • Inspect guest rooms after they have been cleaned by Housekeepers to ensure quality standards are met.
  • Respond promptly and professionally to requests from guests and other departments.
  • Enter guest rooms following established procedures for gaining access and ensuring vacancy before entering.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
  • Serve as a role model for the housekeeping team, demonstrating professionalism and dedication.
  • Follow all company and safety and security policies and procedures diligently.
  • Report any maintenance problems, safety hazards, accidents, or injuries immediately.
  • Complete all required safety training and certifications.
  • Properly store all flammable materials in accordance with safety regulations.
  • Ensure uniform and personal appearance are always clean and professional.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets through responsible handling and care.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their comfort and accessibility.
  • Thank guests with genuine appreciation for their patronage.
  • Ensure adherence to quality expectations and standards, identifying opportunities for improvement.
  • Develop and implement new ways to increase organizational efficiency, productivity, quality, safety, and/or cost-savings.
  • Develop and maintain positive working relationships with colleagues and other departments.
  • Support the team to reach common goals, listening and responding appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance, and in excess of 55 pounds with assistance.
  • Push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Stand, sit, kneel, or walk for an extended period across an entire work shift.
  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Visually verify and interpret written documents.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience is required.
  • No prior supervisory experience is required for this role.
  • No specific licenses or certifications are currently required.

Required Skills

  • Proficiency in Housekeeping operations and standards.
  • Skills in Hiring, Training, Scheduling, Evaluating, Counseling, Disciplining, Motivating, and Coaching employees.
  • Knowledge of Safety and Security Policies and procedures.
  • Excellent Guest Service abilities.
  • Strong Teamwork and collaboration skills.
  • Effective Communication skills, both verbal and written.
  • Familiarity with Computer Systems and point of sale systems.

Work Environment and Location

This is a full-time, non-management position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing diverse backgrounds and providing access to opportunity. We foster an environment where the unique backgrounds of our associates are celebrated. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Attendant-Health Club

Attendant-Health Club

📣 Job AdNew

W Hotels

Full-time

About the Health Club Attendant Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Health Club Attendant to join their team. This full-time, non-management position offers an opportunity to contribute to a welcoming atmosphere within the fitness and recreation areas. The role is suitable for individuals with 0-1 years of experience who are eager to provide guest service and maintain high standards of cleanliness and organization.

As a Health Club Attendant, you will play a key role in ensuring the fitness center and recreation areas are welcoming, safe, and well-equipped for guests and members. Your responsibilities will include the daily upkeep of these facilities, directly impacting the guest experience.

Key Responsibilities

  • Wipe down fitness center machines to ensure cleanliness and hygiene.
  • Remove towels, trash, and debris from the fitness center area to maintain order.
  • Ensure an adequate supply of cups and water is available in the recreation area.
  • Clean and maintain the cleanliness of fitness and recreation area restrooms and showers.
  • Obtain, fold, and stack towels according to established company procedures.
  • Distribute lockers and towels to guests, providing a welcoming interaction.
  • Conduct inventory of supplies, materials, and equipment, and report low supply items to the supervisor or manager.
  • Provide guests with information about available recreation facilities and activities.
  • Promote a fun and relaxing atmosphere for guests.
  • Enforce the rules and regulations of the recreation facility to ensure the safety and welfare of guests and members.
  • Provide assistance to injured guests until the arrival of emergency medical services.
  • Report all accidents, injuries, and unsafe work conditions to the manager.
  • Complete all required safety training and certifications.
  • Follow all company policies and procedures.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information.
  • Protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs.
  • Assist individuals with disabilities.
  • Thank guests with genuine appreciation.
  • Speak with others using clear and professional language.
  • Answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Comply with quality assurance expectations and standards.
  • Visually inspect tools, equipment, or machines to identify defects.
  • Stand, sit, or walk for an extended period of time or for an entire work shift.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Move over sloping, uneven, or slippery surfaces.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • CPR Certification.
  • First Aid Certification.
  • Familiarity with fitness equipment.
  • Any certification or training required by local and state agencies.

Required Skills

  • Communication skills
  • Customer service
  • Teamwork
  • Problem-solving

Work Environment and Details

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The role falls under the Golf, Fitness, & Entertainment job category. The specific location is Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. Remote work is not applicable for this position.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Coord-Housekeeping

Coord-Housekeeping

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a dedicated and organized individual to join their team as a Housekeeping Coordinator. This full-time, non-management position is crucial for the smooth operation of the housekeeping department. The role involves acting as a key liaison between various hotel departments and managing daily room status and assignments.

W Hotels aims to ignite travelers' curiosity and expand their worlds, fostering an environment that embraces new experiences and a ready-for-anything spirit. The company is known for reinventing luxury and operates under the Marriott International portfolio. If you are original, innovative, and eager for what's next, W Hotels welcomes you.

Key Responsibilities

  • Run sold room reports and verify room status to identify discrepant rooms.
  • Prioritize room cleaning based on operational needs and update the status of departing guest rooms.
  • Assist Housekeeping management in overseeing daily activities and operations.
  • Act as a liaison to coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
  • Document and resolve issues related to discrepant rooms with the Front Desk.
  • Prepare and distribute room assignments to Housekeeping staff.
  • Record, monitor, and update the list of 'Do Not Disturb' rooms.
  • Ensure vacant dirty rooms are cleaned within the necessary timeframe.
  • Assign rush rooms and rooms previously on the 'Do Not Disturb' list.
  • Complete all required Housekeeping paperwork accurately.
  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries promptly.
  • Complete all required safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Anticipate and address guests' service needs effectively.
  • Thank guests with genuine appreciation for their patronage.
  • Ensure adherence to quality expectations and standards set by the company.
  • Develop and maintain positive working relationships with colleagues and other departments.
  • Support the team to reach common goals and objectives.
  • Listen and respond appropriately to the concerns of other employees.
  • Speak with others using clear and professional language.
  • Prepare and review written documents accurately and completely.
  • Enter and locate work-related information using computers.
  • Stand, sit, or walk for an extended period of time as required by the role.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • A high school diploma or *** equivalent is preferred.
  • At least 1 year of related work experience in housekeeping or a similar role is required.
  • No supervisory experience is required for this position.
  • No specific licenses or certifications are required.

Required Skills

  • Proficiency in Housekeeping operations.
  • Familiarity with Engineering, Front Office, and Laundry department functions.
  • Strong Communication skills, both verbal and written.
  • Effective Teamwork and collaboration abilities.
  • Demonstrated Problem-solving capabilities.

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

W Hotels is committed to being an equal opportunity employer, valuing the unique backgrounds of its associates and fostering an environment of inclusivity. They are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Welcome Ambassador

Welcome Ambassador

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Welcome Ambassador to manage guest arrival and departure experiences. This role is responsible for creating a positive first and last impression for guests, ensuring each interaction is personalized and contributes to a memorable stay. As a Guest Arrival Expert, you will take initiative to address operational needs and enhance the guest journey through a hands-on approach. This is a full-time, non-management position within the Rooms & Guest Services Operations department.

Key Responsibilities

  • Provide a range of services to assist guests with their arrival and departure processes.
  • Proactively identify and address operational needs and guest requests within the hotel space.
  • Complete necessary reports and share relevant local area information to enhance the guest experience.
  • Ensure all guest transactions are integrated seamlessly into their overall stay experience.
  • Contribute to maintaining a safe workplace by adhering to company policies and procedures.
  • Uphold company confidentiality and protect company assets.
  • Maintain high standards in all guest interactions and operational tasks.
  • Ensure professional uniform, personal appearance, and communication align with W Hotels' brand standards.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No prior related work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Willingness to adopt a hands-on approach to work.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
  • Ability to move, lift, carry, push, pull, and place objects weighing over 75 pounds with assistance.

Required Skills

  • Guest Arrival
  • Guest Services
  • Customer Service
  • Communication
  • Problem-Solving

Work Location and Type

This is a full-time, non-management position located at W Hotels in Riyadh, Saudi Arabia. The specific address is Financial District, Area 1 Al Aqeeq Street, 13519. This role is not remote.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Guest Experience Expert

Guest Experience Expert

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh is seeking a Guest Experience Expert to join its team. This role focuses on creating memorable and distinctive experiences for guests throughout their stay. The Guest Experience Expert will be empowered to take initiative in providing a range of services, ensuring smooth operations and guest satisfaction. The position is integral to fostering an environment where guests feel welcomed and their needs are proactively met.

Role Context

This is a full-time, non-management position located in the Financial District of Riyadh, Saudi Arabia. The role requires a commitment to the W Hotels' service philosophy, aiming to ignite curiosity and expand horizons for guests. The position is part of the Rooms & Guest Services Operations category.

Key Responsibilities

  • Deliver a variety of services to guide guests throughout their stay, aiming to create memorable experiences.
  • Address operational needs and ensure the smooth functioning of guest services.
  • Proactively fulfill guest requests to enhance their overall experience.
  • Complete necessary reports and administrative tasks.
  • Share information about the local area to enrich the guest's visit.
  • Ensure all transactions and interactions are integrated seamlessly into the guest's experience.
  • Contribute to maintaining a safe work environment.
  • Adhere to company policies and procedures.
  • Maintain confidentiality of guest and company information.
  • Protect company assets.
  • Uphold quality standards in guest interactions and operational tasks.
  • Maintain a professional uniform, appearance, and communication style.

Qualifications and Requirements

  • High school diploma or *** equivalent is preferred.
  • No specific work experience is required.
  • No supervisory experience is required.
  • No specific licenses or certifications are required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Required Skills

  • Guest Services
  • Customer Service
  • Handling Operational Needs
  • Addressing Guest Requests
  • Reporting
  • Sharing Local Area Highlights
  • Maintaining Professional Appearance
  • Professional Communication

Work Environment and Location

This is a full-time position located at Area 1 Al Aqeeq Street, Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote. Marriott International is committed to being an equal opportunity employer, valuing diversity and providing access to opportunity for all associates.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Maintenance

Maintenance

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels, a brand within Marriott International, is seeking a Maintenance professional to join its team in Riyadh, Saudi Arabia. This full-time, non-management position is located in the Financial District of Riyadh. The role is suitable for individuals with 0-1 years of experience and contributes to the operational standards and guest experience for which W Hotels is known.

Role Context and Philosophy

This position is integral to upholding the W Hotels' service philosophy, focusing on maintaining facilities to ensure seamless operations and an impeccable property condition. The role requires an individual who can contribute to maintaining high standards and ensuring guest interactions and property aspects reflect a commitment to excellence.

Key Responsibilities

  • Respond to and address guest repair requests promptly and efficiently.
  • Communicate effectively with guests and customers to resolve maintenance issues.
  • Perform preventive maintenance on tools, kitchen equipment, and mechanical room equipment, including cleaning and lubrication.
  • Visually inspect tools, equipment, and machines to ensure proper functioning.
  • Safely carry equipment, such as tools and radios, as required.
  • Identify, locate, and operate all shut-off valves for equipment and utility shut-offs for buildings.
  • Maintain accurate maintenance inventory records and requisition necessary parts and supplies.
  • Communicate daily activities and any occurring problems to other shifts using approved communication programs and standards.
  • Perform surface preparation, painting, and minor drywall and wood trim repairs.
  • Replace light bulbs and A/C filters, ensuring thorough cleanup of the work area after painting or repairs.
  • Test, troubleshoot, and perform basic repairs on various equipment, including plumbing (*, plunging toilets, unclogging drains), electrical components (*, lamps, switches, outlets), cosmetic items, extension cords, vacuum cleaners, and internet devices.
  • Program guest room televisions and perform general housekeeping and engineering-related inventory duties.
  • Utilize the Lockout/Tagout system before commencing any maintenance work.
  • Perform repairs on interior and exterior landscaping, including sprinkler systems.
  • Input air handler schedules and make temperature adjustments using basic computer skills.
  • Follow all company and safety and security policies and procedures.
  • Report any maintenance problems, safety hazards, accidents, or injuries.
  • Complete required safety training and certifications.
  • Properly store flammable materials.
  • Ensure uniform and personal appearance are clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipating and addressing their service needs.
  • Assist individuals with disabilities and thank guests with genuine appreciation.
  • Adhere to quality expectations and standards.
  • Develop and maintain positive working relationships with colleagues, supporting the team to reach common goals.
  • Listen and respond appropriately to the concerns of other employees, speaking with others using clear and professional language.
  • Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance, and heavier tasks with assistance.
  • Navigate and move up and down stairs, service ramps, and/or ladders.
  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
  • Enter and locate work-related information using computers.
  • Perform other reasonable job duties as requested.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • Some experience in general maintenance, including exterior and interior surface preparation and painting.
  • Experience in hotel engineering or maintenance is considered a plus.
  • No supervisory experience is required.
  • Valid Driver's License.

Required Skills

  • Air Conditioning and Refrigeration
  • Electrical Systems
  • Mechanical Systems
  • Plumbing
  • Pneumatic/Electronic Systems and Controls
  • Carpentry and Finish Skills
  • Kitchen Equipment Knowledge
  • Vehicle Maintenance
  • Energy Conservation Principles
  • General Building Maintenance
  • Painting and Surface Preparation
  • Drywall Repair
  • Wood Trim Repair
  • Basic Computer Skills
  • Effective Communication
  • Teamwork and Collaboration
  • Problem-Solving Abilities

Work Location and Schedule

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. The role is not remote.

Equal Opportunity Employer Statement

Marriott International is committed to being an equal opportunity employer. The company values the diverse backgrounds of its associates and fosters an environment where all are welcomed and provided with access to opportunity. Discrimination is not practiced on any protected basis, including disability, veteran status, or other bases protected by applicable law.

breifcase0-1 years

locationRiyadh

about 19 hours ago
HR Officer (Tamheer)

HR Officer (Tamheer)

📣 Job AdNew

Albawani

Full-time

About the Role

Albawani, a prominent construction and contracting company in Saudi Arabia established in 1991, is seeking an HR Officer (Tamheer) to join its Human Capital department. This role is based in Riyadh and is designed for a fresh graduate looking to gain practical experience in core Human Capital functions within a professional setting. The HR Officer will support various HR operations, contributing to the department's efficiency and the employee lifecycle.

Albawani is recognized as one of the Kingdom's major diversified groups, with operations encompassing construction, infrastructure, engineering, water and power, and industrial services. The company is known for delivering large-scale commercial, healthcare, educational, and government projects, adhering to high standards of quality, safety, and innovation, evidenced by its international ISO certifications and Class-1 contractor ranking.

Key Responsibilities

  • Assist with recruitment activities, including posting job openings, screening resumes, and coordinating interviews.
  • Collaborate with hiring managers to support their recruitment needs effectively.
  • Support the onboarding and orientation processes for new employees.
  • Maintain and update employee records and HR documentation accurately.
  • Provide assistance with employee inquiries related to HR policies and procedures.
  • Support the generation of HR reports, perform data entry, and undertake administrative tasks.
  • Participate in employee engagement initiatives and other HR projects.

Qualifications and Requirements

  • A Bachelor's degree or Diploma in Human Resources, Business Administration, or a related field.
  • 0-1 year of experience in a related field.
  • Good communication skills in English.

Required Skills

  • Strong communication skills.

Additional Information

This is a full-time position located in Riyadh, Saudi Arabia. Preferred qualifications include certifications in Human Resources.

breifcase0-1 years

locationRiyadh

about 19 hours ago
Supervisor-Guest Service

Supervisor-Guest Service

📣 Job AdNew

W Hotels

Full-time

About the Role

W Hotels in Riyadh, Saudi Arabia is seeking a dedicated Supervisor-Guest Service to join their team. This full-time, non-management position is an opportunity for individuals passionate about hospitality and guest services. As a Supervisor-Guest Service, you will be responsible for ensuring an exceptional guest experience from arrival to departure, upholding the standards of the W Hotels brand.

This role is suitable for individuals looking to contribute to guest services operations within a globally recognized luxury hotel brand, fostering a welcoming environment for every guest.

Key Responsibilities

  • Process all guest check-ins, including verifying guest identity, form of payment, room assignment, and key issuance.
  • Set up accurate guest accounts according to individual requirements.
  • Enter and manage Marriott Rewards information.
  • Ensure room rates match market codes and document any exceptions.
  • Secure payment prior to issuing room keys and verify/adjust billing as needed.
  • Compile and review daily reports, logs, and contingency lists.
  • Complete cashier and closing reports accurately.
  • Provide guests with directions and essential property information.
  • Accommodate guest requests, coordinating with appropriate staff members for timely fulfillment.
  • Follow up on guest requests to ensure satisfaction.
  • Process all payment types, vouchers, paid-outs, and charges.
  • Balance and drop receipts, and count and secure the bank at the beginning and end of each shift.
  • Obtain manual authorizations and adhere to all established Accounting procedures.
  • Notify Loss Prevention/Security of any guest reports of theft.
  • Assist management in training, evaluating, counseling, motivating, and coaching employees.
  • Serve as a role model and the first point of contact for the Guarantee of Fair Treatment/Open Door Policy process.
  • Develop and maintain positive working relationships with team members, supporting them to reach common goals.
  • Listen and respond appropriately to employee concerns.
  • Follow all company policies and procedures, including reporting accidents, injuries, and unsafe work conditions to management.
  • Complete all required safety training and certifications.
  • Ensure personal appearance is clean and professional at all times.
  • Maintain the confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests with genuine appreciation, anticipating and addressing their service needs.
  • Assist individuals with disabilities, ensuring their needs are met.
  • Speak using clear and professional language, and answer telephones using appropriate etiquette.
  • Prepare and review written documents accurately and completely.
  • Ensure adherence to all quality standards.
  • Enter and locate information using computers and Point of Sale (POS) systems.
  • Perform other reasonable job duties as requested by Supervisors.

Qualifications and Requirements

  • High school diploma or *** equivalent.
  • At least 1 year of related work experience in guest services or a similar role.
  • At least 1 year of supervisory experience.

Required Skills

  • Guest Services Operations
  • Customer Service
  • Communication Skills
  • Problem-Solving
  • Attention to Detail
  • Computer Proficiency (POS Systems)
  • Team Leadership
  • Financial Transaction Handling

Work Location and Type

This is a full-time, non-management position located at Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, 13519. This role is not remote.

breifcase0-1 years

locationRiyadh

about 19 hours ago