Hotel Reservations and Contracts Officer

Entity:
88Destinations Company (88D)
Location:
Kingdom of Saudi Arabia

Job Summary

We are looking for a Hotel Reservations and Contracts Officer to manage hotel pricing, respond to hotel inquiries from clients, confirm hotel bookings, and support hotel contracting activities.

The position is full-time from the office and requires continuous coordination with hotels and sales, pricing, and operations teams to ensure prompt response and accuracy of execution.

Proficiency in English, both spoken and written, is a prerequisite.

Main Tasks and Responsibilities

1) Hotel pricing and responding to customer requests:
- Receiving hotel requests from customers or sales teams.
- Preparing hotel quotations accurately and quickly.
- Responding to inquiries about availability, prices, and alternative hotels.
- Following up on offers until confirmation or cancellation.

2) Managing reservations and confirmations:
- Confirming hotel bookings according to approved programs.
- Managing modifications, cancellations, and non-refundable policies.
- Ensuring accuracy of check-in and check-out dates, room types, and number of nights.

3) Supporting hotel contracts:
- Assisting management in updating prices and hotel contracts.
- Following up on availability and allocations with hotels.
- Maintaining and organizing hotel contract files.

4) Internal coordination:
- Coordinating with sales, pricing, and operations teams.
- Delivering confirmed bookings to the operations team on time.

5) Managing relationships with hotels:
- Daily communication with hotel reservations and sales departments.
- Resolving issues related to availability, prices, or bookings.
- Maintaining strong professional relationships with hotel partners.

6) Reporting and follow-up:
- Preparing basic reports on bookings and prices as needed.
- Complying with company-approved pricing and booking policies.

Work System

- Full-time from the office.
- The role does not include remote work.
- Requires flexibility in working hours during peak seasons.

Travel and Field Inspections

- The job may require travel to other cities within the Kingdom.
- Conducting field visits (Site Inspections) to new hotels or potential partners.
- Travel is coordinated in advance and approved by management.

Qualifications and Required Experience

- A university degree in tourism, hotel management, business administration, or a related field.
- 2 to 4 years of experience in hotel reservations, pricing, or contracting.
- Previous experience in a DMC or tour operator is preferred.
- Proficiency in English is a prerequisite.

Required Skills

- High accuracy in work and attention to detail.
- Strong communication skills.
- Ability to manage multiple bookings simultaneously.
- Organizational and problem-solving skills.

Reporting Line

Reports to:
Reservations Manager / Operations Manager – 88Destinations

Job Duties:

• Receiving customers and providing a thorough explanation of sports products.
• Achieving monthly sales targets.
• Organizing and maintaining the exhibition.
• Building good relationships with customers and following up with them.
• Familiarity with available products and offers.

 Conditions:

• Previous experience in sales, preferably in the sports field.
• High communication and persuasion skills.
• Knowledge of marketing and direct selling methods for products.
• Good appearance and elegance in dealing
• Ability to work as part of a team and handle work pressure.
• Seriousness and commitment to work hours.

 Benefits:

• Attractive and motivating work environment.
• Continuous professional development and motivation opportunities.

Workplace:
Jeddah - Jeddah Park Mall - Art Selection Exhibition

( The salary will be determined after the interview based on experience ).

Job Title: Field Sales Representative

Tasks and Responsibilities:

Attracting new clients from individuals and companies within the specified area.

Conducting field visits to companies, exhibitions, and markets to introduce them to vehicle tinting, protection, and insulation services.

Marketing and explaining the features of products and services and building long-term relationships with clients.

Scheduling visit appointments and presentations and submitting periodic reports on visit results.

Achieving monthly sales targets and increasing sales volume.

Following up with potential clients and converting them into actual clients.

Coordinating with the team to ensure high-quality order fulfillment.

Collecting customer feedback and suggesting ideas to improve services and increase demand.

Required Qualifications:

Previous experience in field sales (preferably in the automotive or services industry).

High communication and persuasion skills.

Ability to work in the field and withstand work pressure.

Politeness and good appearance.

Preference for knowledge of the basics of vehicle tinting or a willingness to learn.

Preferably having a means of transportation.

Benefits:

Basic salary + attractive commissions on sales.

Opportunities for career development and professional growth.

A motivating and supportive work environment.

Additional incentives for achieving goals.

Job Description

As a Sales Employee at Abyat, you will be responsible for:

• Ensuring the section is ready and organized, price accuracy, and stock availability to guarantee a distinguished shopping experience for customers.

• Working as a product expert in doors, windows, aluminum, glass, and internal and external door systems.

• Using door and window design software such as Pyramid, RA Workshop, Archimede, Dowes to prepare designs, calculate dimensions, extract quantities and costs, and provide accurate and professional quotes.

• Providing technical consultations to customers and assisting them in making purchasing decisions based on actual needs and accurate specifications.

• Achieving and exceeding monthly sales targets while maintaining a high level of customer satisfaction.

• Coordinating with internal teams (orders, manufacturing, delivery) to ensure orders are executed accurately and on time.

Qualifications

• Alignment with Abyat's values and professional work culture.

• At least 5 years of experience in retail sales in the doors, windows, aluminum, or glass sector.

• Proven practical experience in using door and window design software such as Pyramid, RA Workshop, Archimede, Dowes.

• Strong knowledge of dimensions, systems, accessories, and finishing materials related to doors and windows.

• High skills in communication, persuasion, and closing deals.

• Ability to achieve sales goals and work under pressure.

• Focus on results, service quality, and customer experience.

• High initiative and strong business sense.