Branch manager Jobs in Riyadh

Job Title: Branch Manager (مدير فرع)

Location: Riyadh, Kingdom of Saudi Arabia
Job Type: Full Time
Experience Level: Intermediate
Department: Operations
Reports To: Area Manager / Operations Manager

Role Summary

Supervising all aspects of operations to ensure efficiency and profitability,
and leading the team to improve daily operations to achieve financial and operational goals.

Key Responsibilities

Operational Management

• Managing workflow within the café during peak times by delegating tasks to supervisors to ensure smooth and efficient operation;
• Coordinating with the kitchen team regarding any delays or quality issues.

Quality & Compliance

• Maintaining all checklists and conducting daily pre-shift meetings;
• Ensuring full compliance with municipal requirements (Baladi) and other local regulations;
• Preparing action plans for municipal visits and inspections and following up on any comments or violations;
• Maintaining the highest standards of quality, service, and cleanliness in all café operations.

Financial & Inventory Control

• Ensuring that daily sales are accurately recorded and deposited on time;
• Addressing any issues related to non-compliance with cash management procedures to ensure financial integrity;
• Maintaining petty cash invoices and submitting them for approval in a timely manner;
• Working with the executive chef to conduct monthly inventory accurately;
• Proactively managing inventory to avoid any material shortages;
• Reviewing inventory reports to ensure material availability and compliance of expiration dates with quality standards.

Customer Relations

• Providing an exceptional customer experience that reflects the brand identity "A Piece of Japan" according to the philosophy of Japanese hospitality (Omotenashi);
• Leading the team to provide professional, personalized service, and genuine care for the customer (including greeting in Japanese);
• Monitoring and analyzing customer reviews on Google Maps to improve performance and address any feedback;
• Ensuring all staff adhere to customer service standards.

Team Leadership & Staff Management

• Continuously evaluating the performance of front-of-house staff (FOH) while providing guidance and development;
• Ensuring all staff comply with company policies and addressing any violations immediately;
• Developing the team by ensuring 100% completion of training plans;
• Implementing training programs in coordination with the operations manager to enhance performance and motivation.

Scheduling & Productivity

• Preparing weekly work schedules based on sales volume, seasons, and events;
• Holding regular meetings to review performance and share updates on new procedures, products, and marketing campaigns.

Marketing Promotions & Events

• Supervising the implementation of marketing campaigns and promotions correctly and on time;
• Coordinating with the marketing and operations teams to ensure the success of programs and events;
• Following up on customer event bookings and ensuring they are organized and executed efficiently.

Maintenance & Upkeep

• Ensuring the café facilities are maintained and the highest cleanliness standards are upheld;
• Following up on routine and preventive maintenance of equipment;
• Reporting any malfunctions and following up on repairs promptly;
• Educating the team on maintenance tasks and assisting with minor repairs as needed.

Other Duties

• Carrying out any additional tasks requested by the area manager or senior management as needed by the business.

Qualifications & Skills

• Diploma or Bachelor's degree in hospitality or a related field, with at least two years of experience in café management;
• Proven ability to lead and develop a team in a balanced managerial style;
• Practical personality focused on achieving results;
• Strong managerial and technical skills with the ability to provide innovative solutions;
• Excellent communication skills and a high ability to work collaboratively and self-motivated.

برنامج  لتأهيل الكوادر الوطنية للعمل في شركة رائدة في مجال المخبوزات، من خلال تدريب عملي داخل المتجر ويوم تدريبي أسبوعي في الأكاديمية، مع توظيف مباشر.

المهام والمسؤوليات:

الإلمام بأقسام ومنتجات الفرع.

استقبال العملاء وخدمتهم باحترافية.

ترتيب وتنظيم الرفوف بشكل مستمر.

العمل على نظام المحاسبة (الكاشير) وإتمام عمليات البيع.

فتح وإغلاق المعرض حسب جدول العمل.

المحافظة على نظافة وترتيب بيئة العمل.

تحقيق أهداف المبيعات والمساهمة في زيادة الإيرادات.

نظام العمل:

يوم تدريب أسبوعياً في الأكاديمية.

5 أيام عمل أسبوعياً في المتجر.

شفتات متغيرة (صباحي / مسائي)

يوم اجازة

الشروط:

ألا يكون المتقدم على مقاعد الدراسة حالياً.

عدم وجود سجل تجاري باسم المتقدم.

عدم وجود تأمين طبي ساري.

ان يكون حصل على معدل ثانوي 70% فاكثر

ان يكون حاصل على معدل قدرات 50%فاكثر

المزايا:

توظيف فوري.

راتب شهري

تأمين طبي.

الحصول على شهادة محلية معتمدة من المؤسسة العامة للتدريب التقني والمهني.

الحصول على شهادة دولية معتمدة من City & Guilds.

فرص تطوير وظيفي ونمو مهني داخل الشركة.

نبحث عن مبدع/ة مصمم/ة ينضم الى فريقنا ليحول الأفكار الى تجارب بصرية مبهرة تعكس الفخامة العربية والجودة التي نقدمها لعملائنا

الابتكار وتصميم الهويات

تصميم المحتوى الرقمي لمنصات التواصل الاجتماعي

إعداد التصاميم الخاصة بالحملات التسويقية

التعاون مع فريق التسويق

القدرة على تعديل ومعالجة الصور الفوترغرافية وفيديوهات بشكل احترافي

بيئة عمل محفزة للابداع

راتب تحدد بعد المقابلة بناء على الخبرة

فرص تطوير المهني

بيئة عمل مرنة

نوع الوظيفة: دوام كامل