Customer Services Jobs Saudis only in Riyadh

More than 74 Customer Services Jobs Saudis only in Riyadh. Explore detailed job descriptions, salaries, and locations. Apply and get hired today!


Customer Services
Contract Type
Saudis only

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Call Center Agent

Call Center Agent

food and beverage hospitality

SR 5,500 - 6,000 / Month dotFull-time

 ? How do you contribute to the Team

As a Reservations Agent, you are the first point of contact for guests and create a positive first impression. You manage reservations, handle guest inquiries professionally, ensure smooth communication, and support operations to deliver an exceptional guest experience.

 

كيف تُساهم في الفريق؟

بصفتك موظف حجوزات، فأنت نقطة الاتصال الأولى للضيوف وتلعب دورًا أساسيًا في تكوين انطباع إيجابي. تتولى إدارة الحجوزات، والتعامل مع استفسارات الضيوف باحترافية، وضمان التواصل الفعال، ودعم العمليات لتقديم تجربة ضيافة مميزة.

Key Responsibilities | المسؤوليات الرئيسية

  • Manage reservations accurately and efficiently.
  • Handle calls and emails professionally.
  • Confirm reservations and maintain records.
  • Prepare reports and update systems.
  • Support guest satisfaction and escalate complaints when required.
  • Communicate effectively with operational teams and departments.
  • Maintain professional standards and positive teamwork.
  • إدارة الحجوزات بدقة وكفاءة.
  • التعامل مع المكالمات والبريد الإلكتروني باحترافية.
  • تأكيد الحجوزات وحفظ السجلات.
  • إعداد التقارير وتحديث الأنظمة.
  • دعم رضا الضيوف وتصعيد الشكاوى عند الحاجة.
  • التواصل الفعّال مع فرق العمل والأقسام المختلفة.
  • الحفاظ على الاحترافية والعمل بروح الفريق.

Required Skills | المهارات المطلوبة

  • Customer service skills | مهارات خدمة العملاء
  • Communication skills | مهارات التواصل
  • Time management and organization | إدارة الوقت والتنظيم
  • Attention to detail | الاهتمام بالتفاصيل
  • Problem-solving ability | حل المشكلات
  • Teamwork and collaboration | العمل الجماعي
  • Computer and reservation systems proficiency | إجادة أنظمة الحجز والحاسب الآلي
  • Ability to work under pressure | القدرة على العمل تحت الضغط

 

breifcase2-5 years

locationAl Sulaimaniyah, Riyadh

11 days ago
Customer Service Representative

Customer Service Representative

New

Meras Medical Company

SR 5,000 / Month dotFull-time

We strive to attract a customer service specialist to join our team, to contribute to providing a distinguished experience for patients and clients across all communication channels, in accordance with quality standards and the policies of the Ministry of Health.

🎯 Job Objective:
To provide high-quality service to clients of the medical center through reception and call center, ensuring a professional experience that contributes to increasing customer satisfaction and improving operational efficiency at the branches.

Job Responsibilities:

  • Welcoming clients and directing them to the appropriate services
  • Managing appointments (booking - modification - cancellation) via phone or in-person
  • Responding to client inquiries and providing accurate information about medical services
  • Following up on complaints and feedback and transferring them to the relevant authorities
  • Coordinating with medical and administrative teams to ensure smooth workflow
  • Updating client data and accurately using appointment systems and CRM
  • Adhering to privacy policies and patient rights and operational quality standards

Requirements:

  • High communication skills and professionalism in dealing
  • Proficiency in using computers and customer service systems
  • Ability to work under pressure and organize tasks
  • Previous experience in customer service or the medical sector is preferred
  • Availability and commitment to working hours

✨ Benefits:

  • Professional work environment
  • Career development opportunities
  • Incentives and rewards based on performance

breifcase2-5 years

locationAl Sahafah, Riyadh

7 days ago