Customer Services Jobs Saudis only in Riyadh

We are looking for a saudi female to work as a receptionist with basic Microsoft skills and English speaker

Job Title: Customer Service Representative

Job Purpose:
To provide excellent customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction while maintaining a professional and positive company image.

Key Responsibilities:

• Respond to customer inquiries via phone, email, chat, or in person in a timely and professional manner.

• Handle and resolve customer complaints efficiently and effectively.

• Provide accurate information about products, services, policies, and promotions.

• Process orders, applications, forms, and requests.

• Maintain customer records by updating account information in the system.

• Escalate complex issues to the appropriate department or supervisor when necessary.

• Follow up with customers to ensure their concerns are fully resolved.

• Collect and report customer feedback to improve service quality.

• Meet or exceed performance metrics such as response time, resolution time, and customer satisfaction scores.

Qualifications and Skills:

• High school diploma or equivalent (Bachelor’s degree preferred).

• Proven experience in customer service or related field.

• Strong communication, problem-solving, and active listening skills.

• Ability to remain calm and professional under pressure.

• Proficiency in using customer service software, CRM systems, and MS Office.

• Strong multitasking and organizational abilities.

• Fluency in [English/Arabic languages].

Working Conditions:

• Based in Riyadh.

• Night shift.

• One day off per week.

• May require weekends or public holidays depending on business ****

• Assist guests with check-in, check-out, and inquiries.
• Manage reservations, cancellations, and payments.
• Coordinate with hotel departments to ensure excellent service.

• Saudi National (Mandatory).
• Advanced English (spoken & written) + Arabic.
• 5 working days per week, 8-hour rotating shifts.
• Must be fully available (not enrolled in studies or other commitments).
• Hospitality/customer service experience is preferred.

We are seeking a dedicated Cashier to join our team and provide excellent customer service while handling financial transactions accurately and efficiently. The ideal candidate will be responsible for processing sales transactions, operating cash registers and point-of-sale systems, handling cash and credit card payments, issuing receipts, and maintaining accurate cash drawer balances. Additional duties include assisting customers with inquiries, maintaining a clean and organized checkout area, and collaborating with team members to ensure smooth store operations.

• Balance cash fund daily.
• Conduct surprise float count on all cashier holding floats, including non-operation ‘cashiers’ like Talent & Culture and Security.
• Maintain over and short records for each cashier and report evidence of review to the Financial Controller.
• Update all cashiers float record on a monthly basis.
• Keep track of casual labor, valet dockets, official receipt book, and movement records.

• Be aware of hotel fire & life safety/emergency procedures.
• Attend all briefings, meetings, and training as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by Management.

• Must be a Saudi national and hold a university degree.
• A minimum of 6 months of relevant experience is required.
• This position is open to Saudis only.

Saudi Cashier Required - Full Time
Location: Riyadh - Al Muruj District
Full-time Immediate registration in social insurance


Requirements:
Saudi nationality


Previous experience with Foodics system and experience in dealing with delivery application devices

Intermediate level of English

Good appearance and interaction

Ability to work under pressure

Commitment and discipline in attendance


Tasks:
Receiving customers and managing points of sale

Handling orders inside the branch and applications

Matching orders and ensuring their accuracy

Daily cash register closing