Full-time Customer Account Manager Jobs with 4,000-5,000 SR salary in Riyadh

Sales and Business Development Manager – Hayina

About Hayina

Hayina is a Saudi digital platform specializing in connecting local and e-commerce stores with neighborhood residents. We aim to build a modern and fast shopping experience that enhances merchant growth and serves the needs of the local community.

Job Title

Sales and Business Development Manager

Type of Work

Hybrid (Field + Office)

Work Location

Riyadh

Job Objective

Lead the establishment and management of the entire sales department, set the sales strategy, attract merchants and partners, and build and lead the sales team to achieve growth and expansion goals.

Tasks and Responsibilities

• Establish and manage the sales department from scratch.
• Prepare the monthly and annual sales strategy and plan.
• Attract local and e-commerce stores and brands to join the Hayina platform.
• Build and manage the sales team and define Key Performance Indicators (KPIs).
• Participate in field meetings, customer visits, and closing deals.
• Develop the sales pipeline, manage leads, and convert them into actual partners.
• Prepare periodic reports, analyze performance, and submit recommendations to management.
• Build strategic relationships with business and logistics partners.
• Contribute to the development of commercial offers and sales incentives.

Required Qualifications

• Minimum of 3 to 5 years of experience in sales or business development.
• Experience in e-commerce, tech platforms, or logistics services is preferred.
• Previous experience in establishing sales teams or departments.
• High skills in negotiation, persuasion, and closing deals.
• Ability to work in the field and office and achieve targets.
• Excellent leadership and management skills.

Benefits

• Opportunity to participate in establishing a promising tech venture.
• Leadership authority and the chance to build the team.
• Competitive basic salary.
• Performance-based incentives and bonuses.
• Potential for career growth and contribution to the company's success.

If you are passionate about building sales teams and driving growth in startups, we welcome you to join the Hayina team.

Tasks and Responsibilities

First: Bringing Clients and Opportunities

• Building a database of potential clients.
• Searching for suitable companies and entities for Yaz's services.
• Daily communication with clients via phone, email, LinkedIn, WhatsApp, and meetings.
• Identifying priority sectors such as real estate, education, tourism, restaurants, government entities, exhibitions, conferences, and the health sector.
• Reaching decision-makers or marketing, procurement, and public relations officials.
• Arranging introductory meetings with potential clients.
• Recording every opportunity in a follow-up file or CRM.

Second: Managing the Sales Cycle

• Understanding the client's needs and converting them into a clear opportunity.
• Preparing a summary of the client's needs for the content and design team.
• Following up on preparing technical and financial proposals.
• Sending and following up on proposals.
• Initial negotiation on prices and packages.
• Following up with the client until the proposal is accepted or rejected.
• Updating the status of each client: New, Contacted, Interested, Meeting, Proposal Sent, Negotiation, Closed, Postponed.

Third: Supporting Relationship Building

• Building long-term relationships with marketing, public relations, and procurement officials.
• Visiting clients when necessary.
• Attending events and exhibitions to search for opportunities.
• Proposing partnerships with agencies, event organizers, real estate companies, training entities, and suppliers.
• Following up with previous clients and reactivating them.

Fourth: Supporting Revenue and Packages

• Proposing commercially viable packages.
• Testing offers such as: monthly content packages, event coverage, promotional videos, campaign management, product photography.
• Gathering market feedback on prices and needs.
• Submitting weekly reports on the number of clients contacted, meetings, proposals, and expected opportunities.

We are seeking a dynamic Business Development Supervisor to lead our growth initiatives and drive revenue expansion through strategic partnerships and market development. The ideal candidate will be responsible for identifying new business opportunities, managing client relationships, building and mentoring a high-performing sales team, and developing comprehensive go-to-market strategies. Key responsibilities include conducting market research and analysis, negotiating contracts and partnerships, monitoring sales performance metrics, collaborating with cross-functional teams to ensure seamless project execution, and preparing detailed reports for senior management on business development activities and outcomes.

• Strong experience in social media management
• Ability to create creative content and marketing campaigns
• Experience in running and managing paid ads campaigns
• Experience in AI-generated content creation
• Graphic design skills using Adobe Photoshop & Illustrator
• Organized, creative, and able to manage multiple brands
• Portfolio is required