Digital marketing manager Jobs in Riyadh

About the role:
As a leading entity in the Saudi hospitality sector, Creative Hospitality is proud to support Al Hilal, the largest football club in Asia, in enhancing customer experience as part of its retail and licensing expansion. We are seeking a Senior Customer Service professional to spearhead our customer support function and ensure world-class service for fans across all markets and touchpoints.

Objectives:

• Establish and lead customer service operations to deliver fast, reliable, and customer-centric support for Al Hilal’s e-commerce business.
• Oversee support platforms and tools (*, Zendesk), ensuring efficient workflows and continuous improvement.

Responsibilities:

• Handle all customer inquiries across channels (email, chat, WhatsApp), resolving issues related to orders, payments, returns, and delivery.
• Coordinate with Operations & Logistics to address order-related problems (delays, stock issues, replacements).
• Collaborate with CRM & Tech teams to report bugs and support system troubleshooting.
• Manage customer complaints and escalations ensuring high satisfaction levels.
• Document cases, SOPs, FAQs, and contribute to the customer service infrastructure.
• Monitor key performance metrics and provide insights to improve customer experience.
• Ensure compliance with platform requirements, including invoices and refunds in coordination with Finance.

Requirements:

• Minimum 3+ years of experience in customer service leadership or supervisory roles.
• Proven ability to build customer service functions from the ground up.
• Hands-on experience with ticketing systems (Zendesk, Salesforce, or Freshdesk).
• Strong communication skills in both Arabic and English.
• Solid problem-solving and analytical skills.
• Ability to manage high-volume service periods and maintain service levels.
• Knowledge of e-commerce customer journeys.

Join Our Dynamic Finance Team!
We are seeking a motivated fresh graduate Accountant to join our Finance team, with a focus on Accounts Receivable (AR). This is an exciting opportunity for candidates looking to start their professional career and gain hands-on experience in financial operations. TAWANTECH, a leader in financial technology solutions, welcomes fresh graduates with a Bachelor’s degree in Accounting to apply.

Key Responsibilities:

• Prepare, issue, and record customer invoices accurately and on time.
• Monitor accounts receivable balances and follow up on outstanding payments.
• Reconcile customer accounts and resolve billing discrepancies.
• Record daily receipts and ensure proper allocation in the accounting system.
• Assist in month-end closing activities related to AR.
• Maintain accurate financial records and documentation.
• Support internal and external audits by providing required AR information.
• Coordinate with sales and other departments regarding customer billing issues.
• Ensure compliance with company policies and accounting standards.

Requirements:

• Bachelor's degree in Accounting or a related field.
• Fresh graduates are encouraged to apply.
• Basic understanding of accounting principles, especially Accounts Receivable.
• Familiarity with accounting software or ERP systems is an advantage.
• Proficiency in Microsoft Excel.

About the Role:
The Senior Business Analyst plays a critical role in bridging business needs and technology solutions. This position involves leading business analysis activities, gathering and documenting complex requirements, optimizing business processes, and supporting the successful delivery of strategic initiatives and digital transformation projects.

Key Responsibilities:

• Lead end-to-end business analysis activities across multiple projects and stakeholders.
• Elicit, analyze, validate, and document business, functional, and non-functional requirements.
• Translate business needs into clear specifications, user stories, and process flows.
• Conduct gap analysis and impact assessments for new systems or enhancements.
• Collaborate with business units, IT teams, vendors, and project managers to ensure alignment.
• Support solution design, testing, UAT, and implementation phases.
• Develop and maintain business process models (AS-IS / TO-BE).
• Ensure solutions meet business objectives, regulatory requirements, and quality standards.
• Mentor junior business analysts and contribute to BA standards and best practices.

Required Qualifications & Skills:

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
• 5–8+ years of experience as a Business Analyst, including complex or enterprise-level projects.
• Strong experience in requirements gathering and stakeholder management.
• Proficiency in business analysis tools and techniques (*, BPMN, UML, user stories, BRD, FRD).
• Experience working with Agile, Scrum, or Waterfall methodologies.
• Excellent analytical, communication, and problem-solving skills.

Preferred Qualifications:

• Experience in digital transformation, ERP, CRM, or large-scale IT systems.
• Professional certifications (CBAP, PMI-PBA, or equivalent).
• Experience in regulated or large enterprise environments.

Key Competencies:

• Strategic thinking
• Stakeholder engagement
• Process improvement
• Data-driven decision-making
• Leadership and mentoring

Join 7Ribs as a Restaurant Manager!
7Ribs, a beloved name in the Riyadh culinary scene, is seeking a dedicated Restaurant Manager to lead our operations and foster a thriving dining environment. We're known for our high-quality smoked meats and exceptional dining experiences, and we are committed to cultivating a caring community among our staff and customers.

Role Overview:
This full-time position is based on-site in Riyadh. As the Restaurant Manager, you will be responsible for overseeing daily operations, ensuring customer satisfaction, and maintaining our food quality standards. Key duties include:

• Managing staff and fostering a collaborative team environment.
• Ensuring excellent customer service and satisfaction.
• Coordinating with the kitchen for food preparation and quality.
• Hiring and training new staff as needed.
• Maintaining adherence to health and safety regulations.
• Monitoring inventory levels and managing stock effectively.
• Creating a welcoming atmosphere for all guests.

Qualifications:
The ideal candidate will possess:

• Strong expertise in customer service and a track record of ensuring customer satisfaction.
• Experience in recruitment and staff management within the restaurant industry.
• Excellent communication skills to lead and motivate team members.
• A comprehensive background in food and beverage operations.
• Strong organizational, leadership, and problem-solving abilities.
• Familiarity with local health, safety, and hygiene standards.
• A bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.

If you're passionate about the restaurant industry and ready to lead a dedicated team, we invite you to apply for this exciting opportunity to join 7Ribs!

Join Marriott International as a Food & Beverage Manager!

As a key leader within our dynamic team, you'll oversee the operations of all food and beverage services, ensuring guest and employee satisfaction while maintaining our high standards. Your role is crucial in managing culinary, restaurant, beverage, and room service operations.

Key Responsibilities:

• Develop and execute business plans for food and beverage departments.
• Maintain financial goals and adhere to all relevant laws and regulations.
• Lead and inspire a dedicated team by providing a positive work environment.
• Ensure exceptional customer service and address guest concerns proactively.
• Manage employee performance, conduct reviews, and champion professional development.

Qualifications:
High school diploma or GED with 4 years of experience in food and beverage operations, or a 2-year degree in a related field with 2 years of experience.

Join us at Marriott International, where we are committed to fostering an inclusive and diverse work environment that celebrates unique backgrounds and talents.

We look forward to welcoming you to our innovative and hospitality-driven team!

Join Mitsubishi Electric Saudi Ltd. as a Sales Engineer!

We are seeking a motivated Sales Engineer to manage customer relationships and secure opportunities with current and new clients. This role is critical in achieving maximum sales profitability and market growth within the assigned segment.

Key Responsibilities:

• Achieve sales targets set by the Installation Sales Manager.
• Conduct visits to clients, contractors, and consultants, providing them with product information.
• Generate opportunities and project leads.
• Advise clients on specifications and ensure cooperation with the Engineering Department for the submission of drawings.
• Assist in contract preparations, ensuring specifications are met.
• Maintain records of competitor products, pricing, and strengths.
• Conduct market intelligence surveys and develop client estimates.
• Prepare and discuss project submittals with clients and contractors.
• Facilitate communication with the Finance & Accounting Department for secured projects.
• Ensure proper handover of projects and explore future opportunities during client visits.

Job Specifications:

• At least 2 years of sales experience required.
• Bachelor's degree in engineering, business administration, or a related field.
• Must be bilingual (Arabic and English).

Join Our Team as a Business Development Manager!
ARX | smart minds is looking for a dynamic and experienced Business Development Manager to join our team in Riyadh, Saudi Arabia. We specialize in the design and management of complex engineering projects, combining global expertise with local know-how to deliver smart, sustainable solutions.

Key Responsibilities:

• Build market position by locating, developing, defining, negotiating, and closing business relationships.
• Develop sales and business development strategies in collaboration with the management team.
• Manage the sales team, setting measurable objectives and tracking performance.
• Promote the company's products/services to meet client objectives and requirements.
• Maintain accurate records of sales and financial transactions.
• Establish long-term relationships with customers and stakeholders.
• Support the development of projects by setting achievable business objectives.
• Participate in bid submissions and marketing campaigns.
• Conduct feasibility analysis and due diligence for development projects.
• Represent the company in relevant events to maintain industry presence.

Requirements:

• 10-15 years of post-qualification experience in business development, with a focus on the engineering sector.
• Minimum 5 years of experience in sales and marketing with exposure to the KSA/MENA market.
• Strong communication skills in both Arabic and English.
• Familiarity with international business rules and project bidding processes.
• Proven ability to meet deadlines and manage multiple tasks effectively.

What We Offer:

• Opportunity to work with a forward-thinking and innovative team.
• Exposure to cutting-edge projects in the Middle East and North Africa.
• Personalized growth and development opportunities tailored to your career goals.

If you're ready to take the next step in your career with ARX, please submit your application!

Join Thales as a Regional Sales Manager!

Thales is a global leader in digital security and identity management, recognized for providing advanced solutions in various industries. With over 40 years in Saudi Arabia, we pride ourselves on securing the nation’s critical infrastructure.

Job Objective:
The Regional Sales Manager (RSM) will manage a territory, maximizing revenue and executing sales strategies to achieve success in an assigned region.

Key Responsibilities:

• Develop and maintain strategic customer relationships.
• Identify and assess sales opportunities within assigned accounts.
• Deliver effective and technically accurate sales presentations.
• Navigate the entire sales cycle, implementing account plans.
• Aim to meet set objectives and growth targets.

Qualifications:
The ideal candidate will have:

• 5+ years of experience in strategic account management & IT security.
• Bachelor's degree or higher in IT or related fields.
• Strong communication skills, fluency in Arabic and English.
• A customer-oriented mindset and strong negotiation abilities.

Health, Safety, and Environment (HSE) Responsibilities:
Leverage safety best practices, comply with HSE laws, and actively contribute to minimizing waste and promoting recycling during operations.

At Thales, we offer robust career advancement opportunities globally. Join us in making the connected world safer.

Join Alfanar as a Promoter, Shop in Shop!

We are seeking a dynamic individual to perform promotion activities for our electrical products efficiently and to maintain quality standards as per the defined policies and procedures. Your role will be vital in achieving our departmental operational plans and developments.

Key Responsibilities:

• Sales Promotion and Brand Awareness: Promote and sell Alfanar products while enhancing brand recognition among end users.
• Market Research and Reporting: Track showroom traffic and conduct surveys to gather market and competitor information.
• Product Management: Collaborate with the sales team to manage pricing and promotions and contribute to new product launches.
• Showroom Maintenance: Ensure a clean, organized, and appealing showroom with all marketing materials available.
• Coordination and Communication: Facilitate sales deals and highlight potential opportunities with end users.
• Opportunity Reporting: Report to management on market opportunities related to distributors and end users.

Requirements:

• Academic Qualification: Diploma Degree in Marketing & Communication or any relevant field.
• Work Experience: 2 to 4 years in sales promotions.
• Skills: Excellent communication, problem-solving, and compliance with policies and safety standards.

Join us in our mission to provide high-quality electrical solutions and foster a proactive work environment at Alfanar!

Join a Leading Event Ticketing Platform
Are you looking for a rewarding opportunity where you can make a significant impact? At *******, Saudi Arabia's premier event ticketing and experience booking platform, we are dedicated to providing exceptional service and innovative solutions for mega events, achieving over 2 billion in sales. We are currently seeking a Senior Executive Secretary to support our Chief Executive Officer (CEO).

Position Overview:
This pivotal role involves providing high-level administrative support to the CEO, thereby enabling focus on strategic priorities. As a trusted liaison, you will manage the flow of information and ensure optimal communication between the CEO and stakeholders.

Key Responsibilities:

• Executive Support:
  • Manage and prioritize the CEO’s complex calendar.
  • Screen and respond to incoming communications.
  • Prepare agendas, briefing materials, and meeting minutes.
  • Coordinate travel arrangements and expense reporting.
• Stakeholder Management:
  • Liaise between the CEO and senior leadership, board members, and clients.
  • Maintain confidentiality and handle sensitive information.
  • Draft correspondence and presentations on behalf of the CEO.
• Operational Efficiency:
  • Proactively manage the CEO’s priorities and workflow.
  • Follow up on action items for accountability.
• Governance and Compliance:
  • Assist in preparing board materials and maintaining corporate records.
  • Coordinate with Legal, Finance, and HR on documentation.

Requirements:

• 5+ years of experience supporting C-level executives.
• Exceptional organizational and time management skills.
• Strong written and verbal communication skills.
• High level of discretion and professionalism.
• Proficient in Microsoft 365, Google Workspace, and productivity tools.
• Bachelor’s degree preferred; equivalent work experience considered.

If you want to work in a dynamic environment that values innovation and growth, apply today!

Join Bayut KSA as a Senior Sales Manager!
Bayut is the leading property portal in the Kingdom, dedicated to connecting millions of users with their ideal properties. As part of the prominent Dubizzle Group, we are committed to providing the best online search experience.

About the Role:
As a Senior Sales Manager - Transactions, you will oversee the sales of real estate transactions across KSA. Your role will involve leading direct sales teams and ensuring they meet their targets through strategic collaboration and monitoring.

Key Responsibilities:

• Set and monitor sales targets in coordination with the strategy team.
• Hire and maintain optimal team sizes to achieve sales goals.
• Monitor KPIs and work collaboratively with the marketing team to enhance lead generation.
• Conduct market research, competitor analysis, and stay updated with real estate trends.
• Forge strong relationships with clients and regulatory bodies.
• Conduct frequent market visits with sales teams to maintain field knowledge.

Requirements:

• Bachelor's Degree.
• 7 - 10 years of experience in the real estate or property sales industry.
• Strong analytical skills and knowledge of KSA real estate market.
• Fluency in English.

Benefits:

• High-performing work environment.
• Comprehensive health insurance.
• Opportunities for learning & development.

Join us in shaping the future of real estate in Saudi Arabia!

Join Bayut, the number one property portal in the Kingdom!
As a Legal Specialist, you will play a vital role in managing a range of legal matters and providing essential support to our business operations.

Key Responsibilities:

• Oversee and manage the Company's legal cases and represent the Company in Court.
• Draft and review legal documents pertaining to litigation, including suits, defenses, and applications.
• Assist in resolving legal disputes and fostering out-of-court settlements.
• Conduct legal research to stay abreast of laws and regulations.
• Manage company secretarial matters and liaise with government authorities as needed.
• Implement legal compliance programs and collaborate with internal teams to ensure adherence to legal requirements.
• Maintain organized legal records and provide administrative support to the legal team.

Requirements:

• Bachelor's degree in Law or equivalent with a valid license to practice in KSA.
• A minimum of 3 years experience in a similar legal role, especially in litigation.
• Strong contract drafting, review skills, and comprehension of KSA laws.
• Fluency in English and Arabic.
• Proficient in Microsoft Office applications.
• Excellent organizational skills with the ability to manage multiple tasks.
• High ethical standards with a commitment to confidentiality.

Benefits:

• High-performing work environment
• Comprehensive Health Insurance
• Recognition and rewards
• Opportunities for Learning & Development

About the Role
We are seeking a creative Graphic Designer capable of producing visually compelling designs that enhance our digital presence, marketing materials, event visuals, and brand identities for both the company and client projects. This role involves designing diverse marketing materials including social media posts, brochures, posters, and presentations.

Key Responsibilities

• Design and develop brand identities for the company and clients, ensuring consistency across all platforms.
• Collaborate with marketing and content teams to align visual messaging with written content.
• Meet deadlines while ensuring design quality and attention to detail.

Requirements

• Proficiency in design software such as Adobe Photoshop, Illustrator, and InDesign.
• Minimum 3 years of experience in graphic design.
• Experience in the Saudi market.
• Bachelor’s degree in Graphic Design or related fields.
• Ability to work in a team and handle deadlines under pressure.

Benefits

• Opportunity to work in a creative and stimulating environment in Riyadh.
• Participation in diverse, multi-platform projects, including client projects and events.
• Skill development in digital marketing and creative design.

About Arak Lighting:
Arak Lighting is a Saudi company specializing in high-quality, innovative, and energy-efficient lighting solutions. With a strong reputation for excellence, Arak Lighting delivers customized lighting systems that meet international standards for efficiency, aesthetics, and performance. Join our team and be part of a company that brings brilliance to every project!

Position Overview:
We are seeking a highly motivated and results-driven Lighting Senior Sales Engineer to join our dynamic sales team. The ideal candidate will possess a strong technical background in lighting systems and a proven track record in sales. As a Lighting Sales Engineer, you will be responsible for driving sales growth, building and maintaining client relationships, and providing technical expertise and support to customers.

Duties & Responsibilities:

• Identify and pursue sales opportunities within designated territory or market segment.
• Develop and maintain relationships with existing clients while actively seeking out and cultivating new business opportunities.
• Provide technical guidance and support to clients, including conducting product demonstrations, presenting technical specifications, and recommending solutions to meet their lighting needs.
• Collaborate with internal teams, including product development, marketing, and customer service, to ensure alignment with customer requirements and market demands.
• Prepare and deliver sales proposals, quotations, and contracts, ensuring accuracy and adherence to company policies and procedures.
• Negotiate pricing, terms, and conditions of sale to achieve mutually beneficial agreements and maximize revenue.
• Monitor market trends, competitor activities, and industry developments to identify opportunities for business expansion and growth.
• Achieve sales targets and objectives as set by management, consistently striving for excellence in performance.

Requirements:

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, or related field.
• Minimum of 5 to 9 years of experience in lighting sales or a similar technical sales role.
• Strong technical understanding of lighting systems, including LED technology, controls, and applications.
• Proven track record of success in sales, with a demonstrated ability to meet or exceed targets and drive revenue growth.
• Excellent communication and interpersonal skills, with the ability to build rapport and establish long-term relationships with clients.
• Self-motivated and results-oriented, with a passion for driving business success and exceeding customer expectations.
• Ability to work independently and as part of a collaborative team environment.
• Willingness to travel as needed to meet with clients and attend industry events.

Working Conditions:
From Sunday to Thursday, From 8:00 am to 5:00 pm, Location: Riyadh

Benefits:

• Competitive salary and commission structure.
• Comprehensive benefits package, including health insurance, retirement plans.
• Opportunities for career advancement and professional development.
• Supportive and inclusive work environment.