Ecommerce manager Jobs in Riyadh

Required a customer service representative with excellent communication skills in Arabic and a clear and friendly voice. The candidate must be able to handle customer inquiries and complaints efficiently and professionally, with the ability to work on a shift system.

Main Tasks:

• Respond to incoming calls and provide immediate assistance to customers

• Document and record all calls and transactions in the company's system

• Solve customer problems and provide appropriate solutions

• Achieve the required performance indicators in terms of the number of calls and service quality

• Follow up with relevant departments to ensure customer complaints are resolved

• Participate in improving service quality and developing work procedures

Requirements:

• Excellent communication skills.

• Ability to deal with customers and solve problems efficiently.

• Proficiency in using computers and communication programs.

• Commitment to evening working hours.

Benefits:

1- Health insurance for the employee.

2- Attractive salaries.

3- Promotions.

4- Two days off per week.

Job Title: Customer Receptionist and Problem Solver

Job Description:
Responsible for professionally receiving customers, providing them with necessary support, and effectively and swiftly addressing their inquiries and problems to ensure customer satisfaction and enhance the company's image.

Duties and Responsibilities:

• Welcoming customers in a friendly and professional manner.

• Responding to customer inquiries via phone, email, or in person.

• Identifying and understanding customer issues and working to resolve them quickly and effectively or forwarding to the relevant departments when necessary.

• Logging all customer complaints and feedback and continuously following up to resolve them.

• Providing accurate information about the company's products and services.

• Working to enhance customer experience and satisfaction by delivering excellent service.

• Collaborating with various teams within the company to ensure comprehensive solutions to problems.

• Preparing periodic reports on customer complaints and problem patterns to assist in improving processes.

Skills and Requirements:

• Excellent communication skills in both Arabic and English.

• Ability to handle work pressure and resolve issues quickly.

• Good listening skills and the ability to understand customer needs.

• Friendly and courteous personality when dealing with others.

• Proficiency in using computers and customer relationship management (CRM) software is a plus.

• Previous experience in customer service or reception is an additional advantage.

• Documenting and consolidating operational procedures related to customer service.
• Preparing and sending customer satisfaction surveys post interactions.
• Directly engaging with customers to ensure service quality.
• Acting as the voice of the customer within the company.
• Encouraging proactive customer service initiatives.
• Compiling detailed periodic reports regarding complaints and frequent issues.
• Providing maintenance links and official documents to customers with welcome or compensatory gifts.
• Clearly displaying customer service communication channels across digital platforms.
• Organizing a comprehensive and updated customer database.
• Prioritizing improvements in areas causing customer dissatisfaction.
• Installing customer satisfaction measurement devices at key sites.
• Linking employee performance assessments to customer satisfaction scores.
• Organizing training sessions for team members in after-sales services and sales outsourcing.
• Streamlining after-sales services to improve customer experience.
• Ensuring staff are professionally presented and behave appropriately when interacting with customers.
• Overseeing complaint resolution comprehensively, following up for satisfaction feedback.
• Engaging with customers who reconsider purchases and analyzing withdrawal reasons.
• Monitoring maintenance service quality and addressing any shortcomings.
• Continuously assessing the performance of after-sales services and team efficiency.
• Monitoring the call center performance and enhancing communication quality.
• Implementing initiatives to apologize and offering gifts to project neighbors.
• Following up with customers affected by emergencies, ensuring problem resolutions with appropriate compensations.
• Developing customer-centered programs and initiatives aligned with project plans.
• Monitoring the performance of sales specialists while enhancing their competencies.
• Performing any additional tasks related to the development of customer service and overall satisfaction improvement.

• Minimum of 5 years experience in customer service with supervisory experience.
• Strong verbal and written communication skills.
• Data and report analysis capabilities.
• In-depth understanding of customer needs and experience improvement strategies.
• Familiarity with CRM systems.
• Proactive spirit and capability to work under pressure.
• Bachelor’s degree in Business Administration or a related field.

• Analyze business processes and gather business requirements.
• Communicate findings and recommendations to stakeholders.
• Identify areas for improvement and develop strategies to optimize business operations.
• Prepare detailed reports to illustrate business insights.
• Collaborate with various departments for effective outcomes.

• Strong analytical skills and experience in business analysis.
• Expertise in developing business processes and requirements.
• Excellent communication skills for stakeholder collaboration.
• Ability to prepare and present reports.
• Experience in the safety industry is a plus.
• Bachelor's degree in Business Administration, Management, or a related field.

• Manage the CEO’s calendar, meetings, communications, and priorities across professional and personal domains.
• Plan and coordinate international and domestic travel for the CEO and family, including all logistical arrangements.
• Prepare executive materials such as documents, presentations, and meeting notes—especially for investors and board activities.
• Handle personal matters including household coordination, event planning, and medical appointments.
• Liaise with internal departments, board members, investors, and vendors for seamless communication.
• Monitor key business and personal deadlines, following up on commitments.
• Support personal financial administration, including expense tracking and payments.
• Maintain confidentiality and discretion in handling sensitive information.

• 710 years of experience supporting C-level executives, preferably in investment or financial services.
• Strong management skills for both corporate and personal matters.
• Expertise in calendar and travel management.
• Excellent interpersonal and communication skills.
• Highly organized and adaptable under pressure, with the ability to manage multiple priorities.
• Proficient in Microsoft Office, Teams, Zoom, and travel tools.
• Bachelor's degree required; administrative training is a plus.

Job Description
Job Title:
Business Development Specialist - Sales Department Location:
Riyadh General Job Summary:
The Business Development Specialist at ConSet works to build and enhance business relationships with clients and companies, exploring new opportunities to expand the client base. This includes providing quotes, closing deals, and ensuring that marketing solutions align with market needs.
Success in this role requires prior experience in marketing agencies and a good understanding of the nature of advertising campaigns and creative services, in addition to strong negotiation skills. Responsibilities:
• Develop strategic relationships with potential clients and build a robust network within the target market.
• Provide professional quotes that reflect the value of the marketing services offered by the company.
• Negotiate with clients until deals are successfully closed.
• Analyze client needs and provide customized marketing solutions that align with their objectives.
• Understand the company's services in depth (content production, account management, advertising campaigns, visual identity, etc.).
• Maintain continuous follow-up with clients to ensure their satisfaction and repeat business.
• Coordinate with internal departments (creative, production, digital marketing) to ensure projects are executed to high quality and on time.
• Monitor sales performance indicators and provide periodic reports on revenues and results. Qualifications:
• Bachelor's degree or diploma (at least two years) in management
Marketing or advertising.
• Excellent communication skills in Arabic and English (writing and conversation).
• High capability in negotiation, persuasion, and closing deals.
• Good knowledge of the Saudi market and modern marketing trends.
• Proficiency in CRM programs and market analysis tools (such as HubSpot
(Zoho, Google Workspace
• Ability to work under pressure in a dynamic and fast-paced environment.

Captain Required in Riyadh

1. Work without Insurance Type of work is delivering passengers using applications
First offer :::::::::::👇🏻
2- For those who have sedan cars from model 2016 and above, everything must be valid
Salary 5000, fuel covered by the company
And there is 8000 a month but with conditions
Flexible work without a specified working hours
The main thing is to close the number of required trips of 12 per day
Conditions
1- Valid ID
2- Valid license
3- Valid registration
4- Valid insurance
5-
6- No criminal record
👇🏻Second offer👇🏻
::::::::::::::::::::::::::::
For those who do not have cars or have an old model
Salary 3000, fuel covered by the company
And there is 6000 a month but it has conditions
We provide them with Accent type cars
Conditions
1- Valid ID
2- Valid license
3- No criminal record
4- And no service suspension